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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • facemat
  • Newbie
  • 153782 Views
  • 174 replies
  • 12 likes
  • Account
    Free
  • 153782 Views
  • 174 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10491 Views
  • 3 replies
  • 9 likes
  • Security
  • 10491 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 505114 Views
  • 985 replies
  • 112 likes
  • Account
  • 505114 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 124211 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 124211 Views
  • 74 replies
  • 12 likes

Superuser Contribution Account name changed when friend logged in to his account

My mate came over and wanted his playlist and no ads (i have free accout he has paid), the next day i see his account name is a 20 letter/number random combination and my account now has his name. I have been online to the online profile and it has m...

  • Newbie
  • My mate came over and wanted his playlist and no ads (i have free accout he has paid), the next day i see his account name is a 20 letter/number random combination and my account now has his name. &n...
  • SergioDavid
  • Roadie
  • 575 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 575 Views
  • 1 replies
  • 0 likes

Solved!! Can't unlike songs?

Hello, I have just subscribed to spotify today. I came from pandora and think it is much better than pandora. But I might just go back to pandora for this reason. I accidentally liked a song in my radio, and I cannot unlike it! I looked into other fo...

  • Casual Listener
  • Hello, I have just subscribed to spotify today. I came from pandora and think it is much better than pandora. But I might just go back to pandora for this reason. I accidentally liked a song in my ra...
  • colloquist
  • Newbie
  • 56821 Views
  • 50 replies
  • 40 likes
  • Account
  • 56821 Views
  • 50 replies
  • 40 likes

Solved!! Can't log into my account

Hi!I'm having trouble logging in to my account. I had to create this account just to get in touch with support. The error I'm getting is "The username or password is incorrect. (Error code: 3)" The account is probably close to 10 years old and I don'...

  • Visitor
  • Hi! I'm having trouble logging in to my account. I had to create this account just to get in touch with support.   The error I'm getting is "The username or password is incorrect. (Error code...
  • Loxer
  • Community Legend
  • 4709 Views
  • 11 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 4709 Views
  • 11 replies
  • 0 likes

Cant login via facbook anymore.

Okey so my spotify just randomly logged out from my pc. Which was abit weird but didnt think any of it, until I tried login back in. I have always logged into via facebook. Since I havent made any account (I made this one just to write this question)...

  • Newbie
  •   Okey so my spotify just randomly logged out from my pc. Which was abit weird but didnt think any of it, until I tried login back in. I have always logged into via facebook. Since I havent mad...
  • angelamcn
  • Casual Listener
  • 632 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 632 Views
  • 1 replies
  • 0 likes

I can't listen to a specific artist on any platform

PlanPremiumCountry PortugalDevice(iPhone X, Macbook Pro 2013, webplayer)Operating System(iOS 11.4, macOs High Sierra, GoogleChrome) My Question or IssueI've been a Premium member for years now with little to no issue. Recently I've noticed that I am ...

  • Visitor
  • Plan Premium Country  Portugal Device (iPhone X, Macbook Pro 2013, webplayer) Operating System (iOS 11.4, macOs High Sierra, GoogleChrome)   My Question or Issue I've been a Premi...
  • user-removed
  • Not applicable
  • 497 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 497 Views
  • 2 replies
  • 0 likes

ARTIST PROFILE: Unable to add playlist to profile

Hello, I just started an artist profile for my music, and I'm trying to add a playlist of mine to the artist profile through the iphone app, but when I try to confirm the playlist, it says "Playlists not updated," and that the playlist I tried to upl...

  • Newbie
  •   Hello,   I just started an artist profile for my music, and I'm trying to add a playlist of mine to the artist profile through the iphone app, but when I try to confirm the playlist, i...
  • user-removed
  • Not applicable
  • 767 Views
  • 1 replies
  • 0 likes
  • Other
  • 767 Views
  • 1 replies
  • 0 likes

Can't play spotify in my car

PlanPremiumCountryCosta RicaDevice(iPhone)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue hisince last week my spotify doesn't work on my car very disappointed.. It works with a cable (Ipod option and hasn't bluetooth).Th...

  • Newbie
  •   Plan Premium Country Costa Rica Device (iPhone) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   hi since last week my spotify does...
  • user-removed
  • Not applicable
  • 349 Views
  • 1 replies
  • 0 likes
  • Account
  • 349 Views
  • 1 replies
  • 0 likes

My Username isnt showing up right

I entered in my account username when creating my account, but whenever im either in the app or on the website on my computer, my username shows up as random letters and numbers. Does anyone know how to fix this?

  • Visitor
  • I entered in my account username when creating my account, but whenever im either in the app or on the website on my computer, my username shows up as random letters and numbers. Does anyone know how...
  • Noah
  • Spotify Star
  • 538 Views
  • 1 replies
  • 0 likes
  • Account
  • 538 Views
  • 1 replies
  • 0 likes

Spotify Account Hacked?

PlanPremiumCountry United StatesDeviceIPhone 6sOperating System(iOS 10) My Question or Issue This week I was listening to songs from my playlists then randomly changes to songs from one to two particular artists I never even heard of. The Spotify app...

  • Newbie
  • Plan Premium Country  United States Device IPhone 6s Operating System (iOS 10)   My Question or Issue  This week I was listening to songs from my playlists then randomly chan...
  • Noah
  • Spotify Star
  • 553 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 553 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs That Disappear

PlanFreeCountry BrazilDeviceGalaxy S6, PCOperating SystemAndroid Nougat, Windows 10 My Question or IssueSo, the problem is, sometimes I find some songs that I've already saved on "My Songs" (that now turned into "Favorite Songs") unsaved without a re...

  • Newbie
  • Plan Free Country  Brazil Device Galaxy S6, PC Operating System Android Nougat, Windows 10   My Question or Issue So, the problem is, sometimes I find some songs that I've already...
  • SergioDavid
  • Roadie
  • 331 Views
  • 1 replies
  • 1 likes
  • Account
  • 331 Views
  • 1 replies
  • 1 likes

Superuser Contribution Lier mon compte Spotify à Facebook

Bonjour, Je n'arrive pas à lier mon compte Yahoo à Facebook. En effet, lorque je clique sur "Connexion à Facebook" sur mon appli sur le PC, rien ne se passe. Idem, sur mon smartphone, rien ne se passe non plus losque je rentre mes identifiants Facebo...

  • Visitor
  • Bonjour,   Je n'arrive pas à lier mon compte Yahoo à Facebook. En effet, lorque je clique sur "Connexion à Facebook" sur mon appli sur le PC, rien ne se passe. Idem, sur mon smartphone, rien n...
  • SergioDavid
  • Roadie
  • 3153 Views
  • 1 replies
  • 0 likes
  • Account
  • 3153 Views
  • 1 replies
  • 0 likes

Superuser Contribution Erneute Anmeldung in Spotify Familie nicht möglich

PlanPremiumCountry GermanyDeviceOnePlus 5TOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAlso, das Problem ist folgendes: gestern habe ich die Nachricht erhalten, dass ich aus der Spotify Familie entfernt wurde, da es nic...

  • Newbie
  • Plan Premium Country  Germany Device OnePlus 5T Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Also, das Problem ist folgendes: gestern habe ...
  • SergioDavid
  • Roadie
  • 1066 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 1066 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently Heard Artist

I don't know what happened to Spotify recently but Spotify is drunk. I checked my account and there is no recently listened artist. I checked the setting and it seemed that I had turn the artist section on but til' now there is no recently heard arti...

  • Roadie
  • I don't know what happened to Spotify recently but Spotify is drunk. I checked my account and there is no recently listened artist. I checked the setting and it seemed that I had turn the artist sect...
  • SergioDavid
  • Roadie
  • 517 Views
  • 1 replies
  • 0 likes
  • Account
  • 517 Views
  • 1 replies
  • 0 likes

Deleting an old account which I can no longer access the email I set it up with

I can log into my olf Spotify account and follow the steps to close my account but can't open the old email account I used from my Facebook to see the confirmation email but also can't change the email on Spotify (even though I've changed the email o...

  • Newbie
  • I can log into my olf Spotify account and follow the steps to close my account but can't open the old email account I used from my Facebook to see the confirmation email but also can't change the ema...
  • Noah
  • Spotify Star
  • 587 Views
  • 1 replies
  • 0 likes
  • Account
  • 587 Views
  • 1 replies
  • 0 likes

Problems with login in through Facebook

Suddenly I can't log in to my Spotify account and I keep getting this message:"Facebook login for your Spotify client is no longer supported. Please upgrade to a newer version of Spotify. Download the latest version of Spotify atwww.spotify.com/downl...

  • Casual Listener
  • Suddenly I can't log in to my Spotify account and I keep getting this message: "Facebook login for your Spotify client is no longer supported. Please upgrade to a newer version of Spotify. Download ...
  • Loxer
  • Community Legend
  • 539 Views
  • 1 replies
  • 0 likes
  • Account
  • 539 Views
  • 1 replies
  • 0 likes

Solved!! Where can I attach my Spotify Account to my Facebook Account?

My account was recently hacked and with the recovery, Spotify removed my Facebook account of my Spotify account. I would like to have that back. As the title says here above: Where can I attach my Spotify Account to my Facebook Account? Many thanks i...

  • Music Fan
  • My account was recently hacked and with the recovery, Spotify removed my Facebook account of my Spotify account. I would like to have that back.   As the title says here above:   Where ...
  • Loxer
  • Community Legend
  • 1233 Views
  • 12 replies
  • 1 likes
  • Account
  • 1233 Views
  • 12 replies
  • 1 likes

Solved!! Using Spotify in other countries - confused!

Hi,I’m excited to use the premium Spotify and get more music with me everywhere, but I don’t know if it’s going to be available where I need it. I'm from the UK with UK bank cards etc. I also have a Malaysia Visa card, and I’m currently on holiday in...

  • Casual Listener
  • Hi, I’m excited to use the premium Spotify and get more music with me everywhere, but I don’t know if it’s going to be available where I need it.   I'm from the UK with UK bank cards etc. I a...
  • AlexMYUK
  • Casual Listener
  • 6489 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 6489 Views
  • 3 replies
  • 0 likes

Solved!! Country and credit card

PlanFreeCountry ThailandDevice Operating SystemiOS 10, Windows 10 My Question or IssueI tried to upgrade my plan to PREMIUM but when I gave my credit card coordinates (Belgium credit card issuer), I got a message saying that Credit card issuer countr...

  • Casual Listener
  • Plan Free Country  Thailand Device   Operating System iOS 10,  Windows 10  My Question or Issue I tried to upgrade my plan to PREMIUM but when I gave my credit card coord...
  • Noah
  • Spotify Star
  • 734 Views
  • 3 replies
  • 0 likes
  • Account
  • 734 Views
  • 3 replies
  • 0 likes

Cancelling Annual Subscription

Hi everyone, How do I cancel my annual prepaid subscription, or downgrade it to a monthly plan? Is it even possible? I'm getting frustrated by searching for answers, and the lack of ability to directly contact support. Thank you.

  • Newbie
  •   Hi everyone,    How do I cancel my annual prepaid subscription, or downgrade it to a monthly plan? Is it even possible? I'm getting frustrated by searching for answers, and the la...
  • Keanu_C
  • Community Legend
  • 356 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 356 Views
  • 1 replies
  • 0 likes

Solved!! Account Issue

PlanPremiumCountryUSADeviceLG G6, MSI GS63 Stealth 010 notebookOperating SystemAndroid, Windows 10My Question or Issue I've been a spotify premium member for quite awhile and everythings been fine, but I've recently completely deleted my facebook acc...

  • Visitor
  • Plan Premium Country USA Device LG G6, MSI GS63 Stealth 010 notebook Operating System Android, Windows 10 My Question or Issue  I've  been a spotify premium member for quite awhile...
  • Noah
  • Spotify Star
  • 966 Views
  • 3 replies
  • 0 likes
  • Account
    Security
  • 966 Views
  • 3 replies
  • 0 likes