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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • chukos
  • Casual Listener
  • 176874 Views
  • 187 replies
  • 13 likes
  • Account
    Free
  • 176874 Views
  • 187 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 11588 Views
  • 6 replies
  • 11 likes
  • Security
  • 11588 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 517306 Views
  • 986 replies
  • 113 likes
  • Account
  • 517306 Views
  • 986 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 126280 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 126280 Views
  • 74 replies
  • 12 likes

Solved!!Superuser Contribution cant't login on my tesla model S

Hi, I have a premium account with facebook login.I have also a "device password" that I use on my mobile.I am unable to login to my Family Premium account on my new Tesla Model S.I am unable to generate a new device password for the car.thanks for yo...

  • Regular
  • Hi,   I have a premium account with facebook login. I have also a "device password" that I use on my mobile. I am unable to login to my Family Premium account on my new Tesla Model S. ...
  • Alfredo
  • Roadie
  • 37251 Views
  • 6 replies
  • 0 likes
  • Login
    Premium
  • 37251 Views
  • 6 replies
  • 0 likes

Solved!! Account got hacked

PlanPremiumCountry France My Question or Issue Hello, My account got hacked and the hacker changed the email adress with his...I've been reporting the issue twice with the forms but in the end it keeps telling me that I'll be contacted on the email a...

  • Newbie
  •   Plan Premium Country  France   My Question or Issue  Hello,   My account got hacked and the hacker changed the email adress with his... I've been reporting the is...
  • Loxer
  • Community Legend
  • 459 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 459 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook not staying connected

So for some time I have had this issue where I spotify and Facebook will not stay connected. If I connect them through the Windows client the new window fails to open properly and is not displayed anywhere on my screen. If I do it manually through th...

  • Casual Listener
  • So for some time I have had this issue where I spotify and Facebook will not stay connected. If I connect them through the Windows client the new window fails to open properly and is not displayed an...
  • SergioDavid
  • Roadie
  • 467 Views
  • 1 replies
  • 0 likes
  • Account
  • 467 Views
  • 1 replies
  • 0 likes

Cancelling subscription

Hi,my Premium subscription payment day was 12.7. and I've cancelled my subscription on the same day (12.7.) Would I be charged for the 12.7-11.8. period or did I un-subscripted this just in time?

  • Newbie
  • Hi, my Premium subscription payment day was 12.7. and I've cancelled my subscription on the same day (12.7.) Would I be charged for the 12.7-11.8. period or did I un-subscripted this just in ti...
  • Noah
  • Spotify Star
  • 366 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 366 Views
  • 1 replies
  • 0 likes

username facebook

PlanFree/PremiumCountry DeviceOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I recently deleated my facebook acount that was linked to my spotify. Today I noticed my username changes to a random sting of numers. Is this ...

  • Newbie
  • Plan Free/Premium Country   Device Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I recently deleated my facebook acount that was linked...
  • Noah
  • Spotify Star
  • 348 Views
  • 1 replies
  • 0 likes
  • Account
  • 348 Views
  • 1 replies
  • 0 likes

Spotify Username Update

Anyone know how to change your Spotify username ? Mine is showing a random string of numbers and letters.

  • Casual Listener
  • Anyone know how to change your Spotify username ? Mine is showing a random string of numbers and letters.   
  • Maxim
  • Spotify Star
  • 725 Views
  • 1 replies
  • 0 likes
  • 725 Views
  • 1 replies
  • 0 likes

Username not recognized

PlanPremiumCountry DeviceSamsung galaxy S8Operating System My Question or Issue I purchased Spotify premium on my account, i signed out of it for whatever reason, now when i try to sign back in it doesnt work, im 100% i have right password and userna...

  • Newbie
  • Plan Premium Country   Device Samsung galaxy S8 Operating System     My Question or Issue  I purchased Spotify premium on my account, i signed out of it for whatever rea...
  • TobiasYoung
  • Composer
  • 774 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 774 Views
  • 1 replies
  • 0 likes

Why are my favorite songs not the same on my computer, phone and work computer?

PlanPremiumCountry NorwayDevice(Samsung Galaxy 7, Think pad 7, Asus)Operating System(Android, Win 7 and Win 10 My Question or Issue The list of my favorite songs are very different on my Work computer, my phone and my computer at home. They are all c...

  • Newbie
  • Plan Premium Country  Norway Device (Samsung Galaxy 7, Think pad 7, Asus) Operating System (Android, Win 7 and Win 10   My Question or Issue  The list of my favorite songs ar...
  • Bethany_Dawn
  • Community Legend
  • 562 Views
  • 1 replies
  • 0 likes
  • Account
  • 562 Views
  • 1 replies
  • 0 likes

People can't search for my profile

My Question or IssueOne of my friends tried to search my name but my profile didn't show up. A while ago it was enough to type my name to search since my profile is connected to my facebook account. I wonder what the problem is? Thanks in advance.

  • Casual Listener
  •     My Question or Issue One of my friends tried to search my name but my profile didn't show up. A while ago it was enough to type my name to search since my profile is connected to my ...
  • TrulyGordin
  • Gig Goer
  • 983 Views
  • 5 replies
  • 0 likes
  • Account
  • 983 Views
  • 5 replies
  • 0 likes

Solved!! I can't search up users.

Hi, recently I've been having trouble searching up people. When typing a name on the search bar, nothing but artists and playlists show up. I'm a premium user and have tried this on both iPhone 6+ and a MacBook Air.

  • Casual Listener
  • Hi,  recently I've been having trouble searching up people. When typing a name on the search bar, nothing but artists and playlists show up. I'm a premium user and have tried this on both iPhon...
  • jadeeee
  • Casual Listener
  • 41565 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 41565 Views
  • 3 replies
  • 0 likes

Solved!! Trial period 30 days or 90 days

PlanFree/PremiumCountry My Question or IssueI have read that the trial period for premium is 30 days and another article shows 90 days. In Canada what is the length of Spotify Premium trial?

  • Newbie
  • Plan Free/Premium Country     My Question or Issue I have read that the trial period for premium is 30 days and another article shows 90 days. In Canada what is the length of Spotify ...
  • Qaylun02
  • Regular
  • 2486 Views
  • 1 replies
  • 0 likes
  • Account
  • 2486 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot log in after changing password

Hi! My girlfriend cannot log in on her Spotify. We send password-reset link, type a new password, get confirmation and still get the message: Incorrect password. What can it be?Yes, I am 100% certain I typed the correct email and password.

  • Newbie
  • Hi!   My girlfriend cannot log in on her Spotify. We send password-reset link, type a new password, get confirmation and still get the message: Incorrect password.   What can it be? Ye...
  • Julian
  • Moderator
  • 524 Views
  • 2 replies
  • 1 likes
  • Account
    Login
  • 524 Views
  • 2 replies
  • 1 likes

Superuser Contribution I am logged out right after logging in

PlanFreeCountry Currently in S Korea but, usually in the USADeviceMacbook AirOperating SystemOS X El Capitan (ver. 10.11.6 My Question or IssueSpotify was working fine until around an hour ago. Spotify logged me out on my laptop (and phone). When I t...

  • Casual Listener
  • Plan Free Country  Currently in S Korea but, usually in the USA Device Macbook Air Operating System OS X El Capitan (ver. 10.11.6   My Question or Issue Spotify was working fine u...
  • Julian
  • Moderator
  • 471 Views
  • 3 replies
  • 0 likes
  • Login
  • 471 Views
  • 3 replies
  • 0 likes

Superuser Contribution Moving countries - need to change account information and carry over profile and playlists

PlanPremiumCountry GBDeviceMicrosoft and iPhones My Question or Issue I am moving to the US and will need to change the accounting for the account. I would also like to carry over my playlists along with those of my family. How do I do this seamlessl...

  • Casual Listener
  •   Plan Premium Country  GB Device Microsoft and iPhones   My Question or Issue  I am moving to the US and will need to change the accounting for the account.  I woul...
  • Julian
  • Moderator
  • 619 Views
  • 3 replies
  • 0 likes
  • 619 Views
  • 3 replies
  • 0 likes

SOMEONE IS IN MY ACCOUNT

PlanFreeCountrySpain DeviceComputerOperating SystemWindows Question or Issue Hello, I've opened my spotify software in my pc and it says that somebody is using my account in spotify web (chrome), i've changed the password and logged out of all the de...

  • Newbie
  •   Plan Free Country Spain  Device Computer Operating System Windows   Question or Issue  Hello,   I've opened my spotify software in my pc and it says that someb...
  • Loxer
  • Community Legend
  • 347 Views
  • 1 replies
  • 0 likes
  • Free
    Security
  • 347 Views
  • 1 replies
  • 0 likes

I can't use spotify on any of my platforms

Hey everyone.I couldn't find a solution for my problem anywhere on the internet so I decided to ask for your help. I was a student in France for a couple of months but I am actually Moroccan, I used to listen to music on spotify without any problems ...

  • Newbie
  • Hey everyone. I couldn't find a solution for my problem anywhere on the internet so I decided to ask for your help. I was a student in France for a couple of months but I am actually Moroccan, I u...
  • Loxer
  • Community Legend
  • 462 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 462 Views
  • 1 replies
  • 0 likes

Button "Connect to Facebook" isn't working

PlanFreeCountrySwitzerlandDeviceDesktop Operating SystemWindows 10 Version 10.0.17134 Build 17134My Question or IssueI tried "Find friends" > "Connect to Facebook" but upon klicking the button nothing happens. Nothing opens. I've also tried going thr...

  • Newbie
  • Plan Free Country Switzerland Device Desktop  Operating System Windows 10 Version 10.0.17134 Build 17134 My Question or Issue I tried "Find friends" > "Connect to Facebook" but ...
  • Daelyn
  • Newbie
  • 1534 Views
  • 3 replies
  • 1 likes
  • Account
  • 1534 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify Premium Konto

Ich habe ein Spotify Premium Konto bei meinem Netzanbieter DREI gekauft. Ich habe mich mit dieser E-Mail Adresse registriert. Bei meinen ersten Login habe ich mich mit meinem Facebook Account angemeldet. Dieser hat eine andere E-Mail Adresse. Ich hab...

  • Newbie
  • Ich habe ein Spotify Premium Konto bei meinem Netzanbieter DREI gekauft. Ich habe mich mit dieser E-Mail Adresse registriert. Bei meinen ersten Login habe ich mich mit meinem Facebook Account angemel...
  • William_13
  • Gig Goer
  • 434 Views
  • 1 replies
  • 0 likes
  • Premium
  • 434 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ik kan niet meer inloggen geen mailadres

Ik kan niet meer inloggen op spotify premium als ik het wachtwoord wil restten krijg ik de melding dat er geen mailadres aan is gekoppeld. Ik heb het ook geprobeerd via facebook dan kom ik er wel in maar niet in het premium account. Ik heb dit accoun...

  • Visitor
  • Ik kan niet meer inloggen op spotify premium als ik het wachtwoord wil restten krijg ik de melding dat er geen mailadres aan is gekoppeld. Ik heb het ook geprobeerd via facebook dan kom ik er wel in ...
  • William_13
  • Gig Goer
  • 696 Views
  • 1 replies
  • 0 likes
  • Premium
  • 696 Views
  • 1 replies
  • 0 likes

Solved!! Accidentally deleted my Liked From Radio

I seem to have accidentally deleted my Liked From Radio, its not in the recover playlist area. Is there a way to get it back?

  • Newbie
  •   I seem to have accidentally deleted my Liked From Radio, its not in the recover playlist area. Is there a way to get it back?
  • Loxer
  • Community Legend
  • 818 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 818 Views
  • 1 replies
  • 0 likes