Get help with logging in, passwords, and account settings.
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...
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Hello! I'm writing because I'm having a problem with my Spotify account and I need help from you. I am a new subscriber of Spotify and the problem I experienced appeared when I signed up. My problem is that my Spotify activation code has replaced the...
Recentemente houve uma promocao onde se pagava R$1,99 por 3 meses. Fiz o cadastro e o pagamento no 07/12/17 porem eu esqueci o login e a senha, troquei de celular e nao consigo mais conectar. Ate ai tudo bem, o problema eh que a assinatura foi feita,...
As the year came to an end, I ended my subscription with Spotify before January since they were going to charge me $10 in January as a non-student. Since I am still a student, I resigned up for Student Premium. I still got charged the $10 when I sign...
Spoiler (Highlight to read) Hi, I have a few issues, the first one not so important:1. My name is displayed incorrectly due to the apostrophe2. I cant disconnect my account from Facebook and the associated email address never updates even though I up...
When I am playing a track from my laptop (2015 Lenovo X1 Carbon) through my Bluetooth speaker (Alexa), it will randomly drop sound but the Spotify app shows that the music is still playing. This is what I have tried so far:1. Uninstalled my Bluetooth...
Hi, i have premium family and have had for about a year. All works ok with 4 family members incliding me as the main account holder.i have invited a fifth family member (same address as mine).The invite has been sent ok and the invite email has been ...
After resetting my password once thinking it's probably just an app issue then to my surprise that there were songs that are definitely not my preferences in my library. After a few days, I got logged out AGAIN, after going through the whole resettin...
My facebook and spotify account are not linked but everytime I log into my spotify account I get a log in notificaiton on facebook. How do I stop spotify from login into my facebook?
I have created a Spotify premium account on Facebook. But I canceled this Facebook account about 5 months ago. Now, although I pay my premium account, I can not do it anymore. I'm only logged on the phone and there I can not cancel the premium accoun...
Hello, Have never run into this problem before and not sure how to proceed--when I tried to log into my other account (which has Premium) this morning, it gave the error "Login failed--Unable to login, either username or password is incorrect." There...
I tried to log out in all devices, changed my password but it still some odd Playlist are showing up in my account. I don't know what else to do. ( ja tentei sair de todos os dispositivos e troquei minha senha mas continuam aparecendo umas Playlists ...
I am a Premium Member on my computer, cut I can´t log in to my account on my cell, says username/email or password is incorrect. It doesn´t matter if I use my email, or username, the same happens. Password is correct, I even changed it, tried again a...
Hi. Almost a year ago, I linked my Spotfy account to a PlayStation Network account, the problem is that account was deleted and I forgot its details. Now, everytime I try to connect this account to a new PlayStation Network I get an error message say...
I payed my 12 month subscription Dec 1 2017 using the the offer only pay 10 month. Today I registrered Spotify Family. How does these two price plans relate?
I have an account that is connected to facebook. I use it on my computer but now i want to use it also on my phone. It wouldn't connect so i found what my username is. However, in order to connect with the username it asks me for a password which i h...
hi guys! I can't seem to complete my registration with the family subscription that was sent over to me, everytime I clicked accept invites and sync/or use my facebook ccount I only see the account preview amd nothing else, supposedly that part is to...
Today, while cleaning out songs that I don't listen to from my 'Songs' tab, I accidentally deleted every song i've saved from the past few months. I thought there would be a way to simply restore them via an undo button or something similar but I had...
Hi, I am trying to upgrade to a Premium account but am currently in the DR Congo for work. I am Canadian but started this account while overseas so it doesn’t want to accept my Cdn credit card or my postal code and puts my country in a US. When I try...
Hello everyone! I've set up an account and want to start the free trial of the premium. I'm from the UK, on a U.K phone but currently in Indonesia for a few months. If I try to enter card details to join up for premium it says it's not available in m...
WHy my username is just some random code?