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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

289969 Views

529 replies

34 likes

Account
Free
  • 289969 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13652 Views

6 replies

11 likes

Security
  • 13652 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540784 Views

990 replies

114 likes

Account
  • 540784 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129629 Views

74 replies

12 likes

Account
Login
Premium
  • 129629 Views
  • 74 replies
  • 12 likes

Facebook button doesnt work

PlanPremiumCountry IsraelDeviceAndroid LGv10 + PCOperating SystemAndroid 5.1.1 + Windows 10 My Question or Issue I try to link my facebook to my account but the button doesnt work at all, In the pc its clickable but nothing comes up, in the phone, I ...

Casual Listener

Plan Premium Country  Israel Device Android LGv10 + PC Operating System Android  5.1.1 + Windows 10   My Question or Issue  I try to link my facebook to my account but t...

ArielMoose

Casual Listener

471 Views

2 replies

0 likes

Account
  • 471 Views
  • 2 replies
  • 0 likes

Can't login - can't use abroad.. I'm not abroad

PlanFree/PremiumCountry Device(iPhone 7, iPad Operating System(iOS 10 My Question or Issue Spotify thinks I’m abroad and I can’t log in

Newbie

Plan Free/Premium Country   Device (iPhone 7, iPad  Operating System (iOS 10   My Question or Issue  Spotify thinks I’m abroad and I can’t log in 

Loxer

Community Legend

318 Views

1 replies

0 likes

Account
  • 318 Views
  • 1 replies
  • 0 likes

Spotify user name

My spotify user name is a bunch of code and i have no idea why but it is super annoying... "https://open.spotify.com/user/216mojglcwbpx3b4cdka3dwoy?si=MINR-oHyRlSqmqQmLsJQYw" can anyone help out as to why it is or if there is a fix?

Casual Listener

  My spotify user name is a bunch of code and i have no idea why but it is super annoying... "https://open.spotify.com/user/216mojglcwbpx3b4cdka3dwoy?si=MINR-oHyRlSqmqQmLsJQYw" can anyone help ...

Loxer

Community Legend

1123 Views

4 replies

0 likes

Account
Other
Premium
  • 1123 Views
  • 4 replies
  • 0 likes

Playlists - please help

Hi, I have recently logged into my spotify and all my playlists I had saved over the years have complety vanished? I have tried both my phone, my partners phone and my mac book which is where I use my account and my playlists appear to have dissapear...

Casual Listener

    Hi,   I have recently logged into my spotify and all my playlists I had saved over the years have complety vanished?   I have tried both my phone, my partners phone and ...

Noah

Spotify Star

309 Views

3 replies

0 likes

Account
Premium
  • 309 Views
  • 3 replies
  • 0 likes

Premium olma sorunu

Ücretini ödememe rağmen premium olamadım. Sorunun çözülmesini istiyorum.

Newbie

Ücretini ödememe rağmen premium olamadım. Sorunun çözülmesini istiyorum.  

21783927

Songwriter

303 Views

1 replies

1 likes

Premium
  • 303 Views
  • 1 replies
  • 1 likes

Doppio account

PlanPremiumCountryItaly My Question or IssueBuongiorno a tutti. Ho usufruito della prova di Spotify Premium sul mio dispositivo (prima di scoprire che esisteva Spotify Premium per gli studenti). Alla scadenza del periodo di prova volevo disdire l'acc...

Visitor

Plan Premium Country Italy   My Question or Issue Buongiorno a tutti. Ho usufruito della prova di Spotify Premium sul mio dispositivo (prima di scoprire che esisteva Spotify Premium per gl...

21783927

Songwriter

1000 Views

1 replies

0 likes

Account
Login
Premium
Subscription
  • 1000 Views
  • 1 replies
  • 0 likes

I lost my Premium and once I relogged in I realized I lost my playlists

PlanPremiumCountry SpainDeviceGalaxy S8 Operating SystemAndroid My Question or IssueI changed my card account and I lost my Premium because of that. Once I recover that, using the same user, I realized that I lost all my playlist. Is there any way to...

Newbie

  Plan Premium Country  Spain Device Galaxy S8   Operating System Android   My Question or Issue I changed my card account and I  lost my Premium becaus...

21783927

Songwriter

539 Views

1 replies

0 likes

Account
  • 539 Views
  • 1 replies
  • 0 likes

Deleted Facebook - Username

I originally set up my account linked to my facebook, however I have since deleted and my username has switched from my actual name to a string of numbers. Can I get assistance with getting my actual name back as my username without connecting to fac...

Casual Listener

  I originally set up my account linked to my facebook, however I have since deleted and my username has switched from my actual name to a string of numbers.    Can I get assistance...

Rodnag

Casual Listener

1560 Views

4 replies

0 likes

Account
  • 1560 Views
  • 4 replies
  • 0 likes

Friends account is broken

PlanHis account was premiumCountry U.SDeviceEverythingOperating SystemEverything My Question or Issue My friend's account is somehow deleted and can't access it. So I am messaging on behalf of him. Today at roughly 5:00 PM CST, it started with a play...

Casual Listener

Plan His account was premium Country  U.S Device Everything Operating System Everything   My Question or Issue  My friend's account is somehow deleted and can't access it. So...

teddzy_

Casual Listener

429 Views

2 replies

0 likes

Account
Login
Premium
  • 429 Views
  • 2 replies
  • 0 likes

Friend feed not working

Hello,I'm trying to get my friend feed to work and I'm running into issues.I connected to facebook on mobile, logged out on the desktop, and logged back in; desktop says 'Find Friends' and offers to connect me to facebook. When I try to connect to fa...

Casual Listener

Hello, I'm trying to get my friend feed to work and I'm running into issues. I connected to facebook on mobile, logged out on the desktop, and logged back in; desktop says 'Find Friends' and offers...

TobiasYoung

Composer

733 Views

4 replies

0 likes

Account
Other
  • 733 Views
  • 4 replies
  • 0 likes

Cannot login into app

PlanFreeCountry TurkeyDeviceHuaweii p10Operating SystemAndroid My Question or Issue I live in Turkey. I had premium and paid through my phone cell. But know i am in USA and cannot pay for premium so i canceled my premium till when i will be back. I c...

Newbie

Plan Free Country  Turkey Device Huaweii p10 Operating System Android   My Question or Issue  I live in Turkey. I had premium and paid through my phone cell. But know i am in...

osornios

Spotify Star

322 Views

1 replies

0 likes

Account
  • 322 Views
  • 1 replies
  • 0 likes

Account LOST after deleting Facebook profile [edit:fixed]

PlanPremiumCountry PolandDeviceanyOperating Systemvarious My Question or IssueI have a premium account that I always logged into via my Facebook profile. After I deleted my fb profile some weeks ago the account stayed active and logged in on all devi...

Newbie

Plan Premium Country  Poland Device any Operating System various   My Question or Issue I have a premium account that I always logged into via my Facebook profile. After I deleted...

21783927

Songwriter

506 Views

2 replies

0 likes

Account
Login
Premium
Security
  • 506 Views
  • 2 replies
  • 0 likes

Solved!! to change e-mail

PlanPremium Hi. I wanted to change the email here, but I cannot. The thing is that I am logging with Facebook, and the e-mail shown in my Spotify account is an old e-mail I had my Facebook connected to, but not anymore (I have no access to it, and gm...

Regular

Plan Premium   Hi. I wanted to change the email here, but I cannot. The thing is that I am logging with Facebook, and the e-mail shown in my Spotify account is an old e-mail I had my Facebook...

21783927

Songwriter

691 Views

2 replies

0 likes

Account
  • 691 Views
  • 2 replies
  • 0 likes

Iog in with emailadres

Plan FreeCountryNetherlandsDeviceSamsung Galaxy 7Operating SystemAndroid Oreo My Question or Issue I can't log in with my emailadres and password. I need to use my username (which is a serie of numbers i can't remember and i can't change my username)...

Newbie

Plan  Free Country Netherlands Device Samsung Galaxy 7 Operating System Android Oreo   My Question or Issue  I can't log in with my emailadres and password. I need &nbs...

21783927

Songwriter

329 Views

1 replies

0 likes

Account
Free
Login
  • 329 Views
  • 1 replies
  • 0 likes

nobody can find me on spotify

PlanPremiumCountry switzerlandDeviceHTC U PlayOperating SystemWindows 10 My Question or IssueHey,I use my Facebook Account for spotify. I asked my friends to search me on spotify, but theres no searchresult. i checked all settings but theres no optio...

Newbie

  Plan Premium Country  switzerland Device HTC U Play Operating System Windows 10   My Question or Issue Hey, I use my Facebook Account for spotify. I asked my friends to s...

21783927

Songwriter

902 Views

2 replies

1 likes

Account
  • 902 Views
  • 2 replies
  • 1 likes

Superuser Contribution No deja entrar a mi cuenta y borra mis canciones al ponerlo en modo offline

PlanPremiumCountry MexicoDevice(Lg k10 2017)Operating System(Android) My Question or IssueMi aplicación falla, no me deja entrar a mi cuenta sólo aparece cargando. También al ponerlo en modo offline no puedo escuchar nada y al querer entrar me borra ...

Casual Listener

Plan Premium Country  Mexico Device (Lg k10 2017) Operating System (Android)   My Question or Issue Mi aplicación falla, no me deja entrar a mi cuenta sólo aparece cargando. ...

Alfredo

Roadie

608 Views

3 replies

0 likes

Account
Login
Premium
  • 608 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution cant't login on my tesla model S

Hi, I have a premium account with facebook login.I have also a "device password" that I use on my mobile.I am unable to login to my Family Premium account on my new Tesla Model S.I am unable to generate a new device password for the car.thanks for yo...

Regular

Hi,   I have a premium account with facebook login. I have also a "device password" that I use on my mobile. I am unable to login to my Family Premium account on my new Tesla Model S. ...

Alfredo

Roadie

37438 Views

6 replies

0 likes

Login
Premium
  • 37438 Views
  • 6 replies
  • 0 likes

Solved!! Account got hacked

PlanPremiumCountry France My Question or Issue Hello, My account got hacked and the hacker changed the email adress with his...I've been reporting the issue twice with the forms but in the end it keeps telling me that I'll be contacted on the email a...

Newbie

  Plan Premium Country  France   My Question or Issue  Hello,   My account got hacked and the hacker changed the email adress with his... I've been reporting the is...

Loxer

Community Legend

468 Views

1 replies

0 likes

Account
Security
  • 468 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook not staying connected

So for some time I have had this issue where I spotify and Facebook will not stay connected. If I connect them through the Windows client the new window fails to open properly and is not displayed anywhere on my screen. If I do it manually through th...

Casual Listener

So for some time I have had this issue where I spotify and Facebook will not stay connected. If I connect them through the Windows client the new window fails to open properly and is not displayed an...

SergioDavid

Roadie

482 Views

1 replies

0 likes

Account
  • 482 Views
  • 1 replies
  • 0 likes

Cancelling subscription

Hi,my Premium subscription payment day was 12.7. and I've cancelled my subscription on the same day (12.7.) Would I be charged for the 12.7-11.8. period or did I un-subscripted this just in time?

Newbie

Hi, my Premium subscription payment day was 12.7. and I've cancelled my subscription on the same day (12.7.) Would I be charged for the 12.7-11.8. period or did I un-subscripted this just in ti...

Noah

Spotify Star

383 Views

1 replies

0 likes

Account
Subscription
  • 383 Views
  • 1 replies
  • 0 likes