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Forum Posts

Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Loneliest_Cabin
  • Community Manager
  • 280354 Views
  • 822 replies
  • 84 likes
  • Account
  • 280354 Views
  • 822 replies
  • 84 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1133384 Views
  • 118 replies
  • 107 likes
  • Account
  • 1133384 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 75687 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 75687 Views
  • 63 replies
  • 8 likes

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  • Casual Listener
  • asdfasfdds
  • samfelk
  • Casual Listener
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

Why have I never received a pre-sale code?

I've had Spotify Premium for a long time. It's connected to my old AOL email (since it's through Facebook), which I recently recovered the password for. I was expecting to see at least one email from Spotify there -- I've used it for such a long time...

  • Newbie
  • I've had Spotify Premium for a long time. It's connected to my old AOL email (since it's through Facebook), which I recently recovered the password for. I was expecting to see at least one email from...
  • tgfinc
  • Casual Listener
  • 893 Views
  • 4 replies
  • 2 likes
  • Account
    Other
    Premium
  • 893 Views
  • 4 replies
  • 2 likes

Superuser Contribution No recuerdo los datos de mi cuenta

Buenas nochesNo recuerdo el correo ni el usuario que estan asociados a mi cuenta. Alguien me puede ayudar por favor y me dice como puedo hacer para restablecer mi cuenta.Muchas gracias

  • Newbie
  • Buenas noches No recuerdo el correo ni el usuario que estan asociados a mi cuenta.  Alguien me puede ayudar por favor y me dice como puedo hacer para restablecer mi cuenta. Muchas gracias
  • MaríaCamila
  • Roadie
  • 408 Views
  • 1 replies
  • 0 likes
  • Account
  • 408 Views
  • 1 replies
  • 0 likes

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  • Newbie
  • fxdewsfxzdfgesdchfrthgrtfjytkjuhtkuk
  • phan_times
  • Community Legend
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Solicitação de estorno no cartão de crédito

Contratei o plano Premium na promoção de 60 dias sem pagar e quis mudar para a conta universitária que está em promoção de 8,50/mês e ao informar os dados do cartão de crédito, avançando para a etapa de confirmação ele efetuou a cobrança de dez reais...

  • Newbie
  • Contratei o plano Premium na promoção de 60 dias sem pagar e quis mudar para a conta universitária que está em promoção de 8,50/mês e ao informar os dados do cartão de crédito, avançando para a etapa...
  • Bittencourt
  • Spotify Star
  • 4886 Views
  • 7 replies
  • 0 likes
  • 4886 Views
  • 7 replies
  • 0 likes

Superuser Contribution Cannot Access My Account

I cannot access my account. I've attempted to reset my password, and it says an email has been sent, but no email arrives in either my inbox or my **bleep** folder. I still have the email from the day I signed up, so I know it is the correct email ad...

  • Newbie
  • I cannot access my account.  I've attempted to reset my password, and it says an email has been sent, but no email arrives in either my inbox or my **bleep** folder.  I still have the email...
  • Melody
  • Community Manager
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Superuser Contribution my playlist disappeared

Hi , all my playlist disappeared yestarday from some reason . < Removed for security >

  • Newbie
  • Hi ,   all my playlist disappeared yestarday from some reason .    < Removed for security >
  • Melody
  • Community Manager
  • 272 Views
  • 1 replies
  • 0 likes
  • Account
  • 272 Views
  • 1 replies
  • 0 likes

Superuser Contribution ÜYELİK OLMUYOR

DERS PROGRAMIMI YOLLADIM FAKAT PREMIUM ÜYELİĞİM HALA GELMEDİ ??? 

  • Newbie
  • DERS PROGRAMIMI YOLLADIM FAKAT PREMIUM ÜYELİĞİM HALA GELMEDİ ??? 
  • Melody
  • Community Manager
  • 255 Views
  • 1 replies
  • 0 likes
  • Premium
  • 255 Views
  • 1 replies
  • 0 likes

Solved!! Account Hacked

i think someone has hacked my account please help

  • Casual Listener
  • i think someone has hacked my account please help
  • blairmcewan
  • Casual Listener
  • 351 Views
  • 3 replies
  • 0 likes
  • Account
  • 351 Views
  • 3 replies
  • 0 likes

Superuser Contribution Acesso não liberado!

Já faz cinco dias úteis que paguei o boleto e minha conta premium não foi liberada novamente, já sai do app e entrei novamente e nada de atualizar! Geralmente renova depois de um dia útil após o pagamento. Alguém pode me ajuda, o que devo fazer?

  • Newbie
  • Já faz cinco dias úteis que paguei o boleto e minha conta premium não foi liberada novamente, já sai do app e entrei novamente e nada de atualizar! Geralmente renova depois de um dia útil após o paga...
  • Melody
  • Community Manager
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

ACCOUNT HELP

I CANT REMEMBER MY SPOTİFY ACCOUNT BUT I PAY 20 TL EVERY MONTH

  • Newbie
  • I CANT REMEMBER MY SPOTİFY ACCOUNT BUT I PAY 20 TL EVERY MONTH
  • Maxim
  • Spotify Star
  • 208 Views
  • 1 replies
  • 0 likes
  • Account
  • 208 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs not available to me but to everyone else

Hi guys, as the title says, I recently found out that songs that I can’t find are available to others. And not that they added it themselves, but it seems like it just not available to me only. Does anyone have similar issues or have solutions to thi...

  • Newbie
  • Hi guys, as the title says, I recently found out that songs that I can’t find are available to others. And not that they added it themselves, but it seems like it just not available to me only. Does ...
  • Melody
  • Community Manager
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

Superuser Contribution my playlists are gone and i see some strange playlists

Hey, My Playlists are gone and i see some strange playlists i didn't create.What happend to my account?I'm using FB OAuth with 2FA so a hacked account is not really an option.Looks like something in the Spotify DB is messed up. Please help my to fix ...

  • Newbie
  • Hey,   My Playlists are gone and i see some strange playlists i didn't create. What happend to my account? I'm using FB OAuth with 2FA so a hacked account is not really an option. Looks lik...
  • Melody
  • Community Manager
  • 346 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 346 Views
  • 1 replies
  • 0 likes

Superuser Contribution acaban de robar mi cuenta

Buenos dias, tengo una cuenta Familiar y me acaban de robar mi cuenta. Ruego me digan que debo hacer ya que todos mis datos estan en ella. solo he podido acceder a este foro con la identificacion de mi mujer Gracias

  • Newbie
  • Buenos dias, tengo una cuenta Familiar y me acaban de robar mi cuenta.   Ruego me digan que debo hacer ya que todos mis datos estan en ella.   solo he podido acceder a este foro con la ...
  • Melody
  • Community Manager
  • 444 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 444 Views
  • 1 replies
  • 0 likes

Lost Subscription after removing Facebook access

Hi, I used to login via Facebook and I had a subscription for Family Premium.Today, I revoked access to Facebook and reset my password. Now, I can login but my profile is gone and i don't have access to the subscription. Can someone help please? My S...

  • Visitor
  • Hi,   I used to login via Facebook and I had a subscription for Family Premium. Today, I revoked access to Facebook and reset my password.   Now, I can login but my profile is gone and...
  • sandkillerpt
  • Casual Listener
  • 432 Views
  • 1 replies
  • 0 likes
  • 432 Views
  • 1 replies
  • 0 likes

Availability of albums in different countries

Hi, I would like to know why I cannot access, for example, all albums of Fat Freddy's Drop from my spotify (Turkey) account while my Italian or Spanish friends are able to access those albums from their local accounts. Is this a decision that an arti...

  • Casual Listener
  • Hi,   I would like to know why I cannot access, for example, all albums of Fat Freddy's Drop from my spotify (Turkey) account while my Italian or Spanish friends are able to access those ...
  • Hubo
  • Community Legend
  • 1330 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 1330 Views
  • 3 replies
  • 0 likes

Plano família usuario no exterior

Olá! Tenho plano familiar e estou fora do país, recentemente meu Spotify parou de funcionar, não consigo fazer o login. Tentei fazer a troca de país, como explicação do próprio site do Spotify, mas não me dá nenhuma opção de países.O que devo fazer??...

  • Newbie
  • Olá! Tenho plano familiar e estou fora do país, recentemente meu Spotify parou de funcionar, não consigo fazer o login. Tentei fazer a troca de país, como explicação do próprio site do Spotify, mas n...
  • Bittencourt
  • Spotify Star
  • 7738 Views
  • 12 replies
  • 0 likes
  • Login
  • 7738 Views
  • 12 replies
  • 0 likes

Superuser Contribution Can't log in at spotify app on android

After i log in on the spotify app for android on my samsung s7. The app goes to a black screen and the app stays there. After closing down and opening it again i get the same black screen.Deleting the app and downloading it again and logging in i get...

  • Newbie
  • After i log in on the spotify app for android on my samsung s7. The app goes to a black screen and the app stays there. After closing down and opening it again i get the same black screen. Deleting...
  • MaríaCamila
  • Roadie
  • 330 Views
  • 1 replies
  • 0 likes
  • 330 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Premium keeps taking money despite being cancelled and standing order removed.

Hey, I've tried multiple times to cancel my account but each time it hasn't worked. I tried to cancel back at the end of 2011 but money kept coming from my account, and again in February I tried to cancel my subscription, but in March I was still cha...

  • Newbie
  • Hey,   I've tried multiple times to cancel my account but each time it hasn't worked. I tried to cancel back at the end of 2011 but money kept coming from my account, and again in February I t...
  • Myquilmadeit
  • Newbie
  • 20578 Views
  • 27 replies
  • 4 likes
  • 20578 Views
  • 27 replies
  • 4 likes

Superuser Contribution All my playlists hace dissapeared!

Hi everybody! I've become a premium member recently and since then, I've been having problems with my playlists. I download them bit, after a few hours, they dissapear from downloads. However, when I open Spotify on another phone, my songs appeared d...

  • Casual Listener
  • Hi everybody! I've become a premium member recently and since then, I've been having problems with my playlists. I download them bit, after a few hours, they dissapear from downloads. However, when I...
  • MaríaCamila
  • Roadie
  • 338 Views
  • 1 replies
  • 0 likes
  • 338 Views
  • 1 replies
  • 0 likes