Announcements

Help Wizard

Step 1

NEXT STEP

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

87981 Views

9 replies

2 likes

Account
Login
  • 87981 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

726764 Views

13 replies

4 likes

Account
  • 726764 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

754514 Views

18 replies

29 likes

  • 754514 Views
  • 18 replies
  • 29 likes

Make a Payoneer payment

PlanPremiumCountryUkraine My Question or IssueHey there. I'm from Ukraine and I have a Payoneer account. I would like to make a payments with Payoneer card (it will allow me to get rid of currency conversion). When I try to add this card I get an err...

Newbie

Plan Premium Country Ukraine   My Question or Issue Hey there. I'm from Ukraine and I have a Payoneer account. I would like to make a payments with Payoneer card (it will allow me to get r...

deejay96

Visitor

1082 Views

2 replies

1 likes

Premium
  • 1082 Views
  • 2 replies
  • 1 likes

Account

When my wife opened her spotify app it was logged into someone else’s Spotify she doesn’t know.how could this happen or is that even possible?

Newbie

When my wife opened her spotify app it was logged into someone else’s Spotify she doesn’t know. how could this happen or is that even possible?  

Maxim

Spotify Star

373 Views

1 replies

0 likes

Account
Login
Other
Security
Subscription
  • 373 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tôi không phát được nhạc trên Spotify

Sau khi tôi mua gói Premier, tôi phát nhạc trên Spotify nhưng chỉ nghe được 5s đầu tiên sau đó nhạc tắt hẳn, tôi cũng đã f5 lại rất nhiều lần

Visitor

Sau khi tôi mua gói Premier, tôi phát nhạc trên Spotify nhưng chỉ nghe được 5s đầu tiên sau đó nhạc tắt hẳn, tôi cũng đã f5 lại rất nhiều lần

Ivelina

Moderator

283 Views

1 replies

0 likes

  • 283 Views
  • 1 replies
  • 0 likes

Ex family member cannot set up a new account

I have just removed my husband from our Family Plan as he wants to set up his own account. However when he tries to do so, Spotify says that his email address is already connected to another account.How do I resolve this?

Visitor

I have just removed my husband from our Family Plan as he wants to set up his own account. However when he tries to do so, Spotify says that his email address is already connected to another account....

Maxim

Spotify Star

392 Views

1 replies

0 likes

Account
Subscription
  • 392 Views
  • 1 replies
  • 0 likes

Superuser Contribution Skip age verification

I added my daughter to my PREMIUM account so I pay eland yet when I try creating an account for her so she can login, I get your age verification. The default is set to 2017 and I change this to 2016. Then your stupid age verification prevents me fro...

Casual Listener

I added my daughter to my PREMIUM account so I pay eland yet when I try creating an account for her so she can login, I get your age verification. The default is set to 2017 and I change this to 2016...

d4e666

Casual Listener

1740 Views

2 replies

2 likes

  • 1740 Views
  • 2 replies
  • 2 likes

Superuser Contribution Profilim başkaları tarafından gözükmüyor

Profilim herkeze açık olmasına rağmen başkaları tarafından gözükmüyor ve proil bağlantım bakşa hesaplarla açıldığında çalışmıyor.Aynı şekilde çalma listelerimide herkeze açık yaptığımda kimse tarafından görüntülenemiyor

Visitor

Profilim herkeze açık olmasına rağmen başkaları tarafından gözükmüyor ve proil bağlantım bakşa hesaplarla açıldığında çalışmıyor.Aynı şekilde çalma listelerimide herkeze açık yaptığımda kimse tarafın...

Yordan

Moderator

1040 Views

1 replies

0 likes

  • 1040 Views
  • 1 replies
  • 0 likes

Fraudulent Music Label : Indiefy

Don't ever use Indiefy if you are planning to upload music, they sell you that its free and that you can upload music to various websites, but they take minimum 3 weeks to upload something and if you changed your mind about the music, they wont let y...

Newbie

Don't ever use Indiefy if you are planning to upload music, they sell you that its free and that you can upload music to various websites, but they take minimum 3 weeks to upload something and if you...

618 Views

0 replies

0 likes

Account
Security
Subscription
  • 618 Views
  • 0 replies
  • 0 likes

False Reports on Profile Picture Takedown Notification

Someone or a bot keeps reporting my profile pictures (all within guidelines) 9 times total since March and 4 times in the last 24 hours. It's really irritating and there seems to be no way for me to appeal or counter these reports. They just go throu...

Newbie

Someone or a bot keeps reporting my profile pictures (all within guidelines) 9 times total since March and 4 times in the last 24 hours. It's really irritating and there seems to be no way for me to ...

ijustcant

Casual Listener

1156 Views

6 replies

3 likes

Account
Other
Security
  • 1156 Views
  • 6 replies
  • 3 likes

Duplicate payment

My Question or Issue i had a payment of £11.99 taken yesterday and a further £11.99 taken today they are both not showing on my account when i check my history of paymentsthanks

Visitor

  My Question or Issue  i had a payment of £11.99 taken yesterday and a further £11.99 taken today they are both not showing on my account when i check my history of payments thanks &nb...

Maxim

Spotify Star

435 Views

1 replies

0 likes

Account
  • 435 Views
  • 1 replies
  • 0 likes

Home address not found, unable to join Family Plan

PlanPremiumCountryINDIADeviceONEPLUS NORD 3Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: I am unable to join my family's plan because Spotify cannot find my home address. My parents and my sister are already on the pla...

Visitor

Plan Premium Country INDIA Device ONEPLUS NORD 3 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue:  I am unable to join my family's plan becaus...

Billy-J

Spotify Star

540 Views

1 replies

0 likes

Premium
  • 540 Views
  • 1 replies
  • 0 likes

upgrade family child account.

PlanFamily PlanCountryUKDeviceiPhone 13Operating SystemiOS 17.5.1 My Question or IssueHi there. I have my daughter set up as a child account on our plan. I want to be able to change this to a standard account. Is it possible to do this easily? All I ...

Newbie

Plan Family Plan Country UK Device iPhone 13 Operating System iOS 17.5.1   My Question or Issue Hi there. I have my daughter set up as a child account on our plan. I want to be able to...

Bittencourt

Spotify Star

440 Views

1 replies

1 likes

Account
Premium
Security
Subscription
  • 440 Views
  • 1 replies
  • 1 likes

I can't change the email on my account, the option isn't showing up.

PlanPremiumCountryUnited StatesDeviceSamsungOperating SystemAndroid My Question or Issue:The Google account attached to my Spotify account has been suspended. While it hasn't stopped me from using anything yet, I would like to change the email on my ...

Newbie

Plan Premium Country United States Device Samsung Operating System Android   My Question or Issue: The Google account attached to my Spotify account has been suspended. While it hasn't...

Maxim

Spotify Star

366 Views

1 replies

0 likes

Account
  • 366 Views
  • 1 replies
  • 0 likes

Unable to Change Country

PlanFree/PremiumCountryIndia DeviceiPhone 15Operating System(iOS 17 My Question or Issuei am unable to change my country from USA to India. I am currently in India and want to change my premium subscription to an Indian payment method as well as chan...

Casual Listener

Plan Free/Premium Country India   Device iPhone 15 Operating System (iOS 17   My Question or Issue i am unable to change my country from USA to India. I am currently in India and...

Maxim

Spotify Star

346 Views

1 replies

0 likes

Account
  • 346 Views
  • 1 replies
  • 0 likes

Superuser Contribution Language change and unknown user in my profile

The language in my spotify profile has been changed from English to another I dont know. I thinknits Slovak. There is also a second username logged into this profile. How can I correct this?PlanFreeCountryNamibia Device(iPhone 8, Samsung Galaxy 9, Ma...

Visitor

The language in my spotify profile has been changed from English to another I dont know. I thinknits Slovak. There is also a second username logged into this profile. How can I correct this? Plan F...

LilKookieKid

Newbie

491 Views

2 replies

0 likes

Account
  • 491 Views
  • 2 replies
  • 0 likes

not able to login using gmail account

i signed up using a gmail acc, now when i try logging in via google it says, "something went wrong", so i tried logging in via email, but it says, "password is wrong". so i tried resetting the password, but my gmail isnt receiving any emails from spo...

Visitor

i signed up using a gmail acc, now when i try logging in via google it says, "something went wrong", so i tried logging in via email, but it says, "password is wrong". so i tried resetting the passwo...

TanyaS

Spotify Star

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes

Email taken

I made a new account couple of moments ago and I went to spotify to change it to the new email but it says that its taken even tho I just created the email.

Newbie

I made a new account couple of moments ago and I went to spotify to change it to the new email but it says that its taken even tho I just created the email.      

Maxim

Spotify Star

363 Views

1 replies

0 likes

Account
Login
  • 363 Views
  • 1 replies
  • 0 likes

Superuser Contribution I want to merge my 2 Spotify accounts

I made 2 Spotify accounts, that have same username, same email (for one it's , and the other it's , so it's the same), same password.

Visitor

I made 2 Spotify accounts, that have same username, same email (for one it's <Moderator edit> , and the other it's <Moderator edit>, so it's the same), same password.

OscarDC

Moderator

488 Views

1 replies

0 likes

Account
  • 488 Views
  • 1 replies
  • 0 likes

Superuser Contribution Potential Security Flaw In Spotify Connect

My Question or Issue I found some interesting and hopefully unintended behaviour with unknown users outside my network able to play music on my home speakers.I was at work, connected to my work wifi network, when my wife contacted me from home, askin...

Casual Listener

  My Question or Issue   I found some interesting and hopefully unintended behaviour with unknown users outside my network able to play music on my home speakers. I was at work, con...

bishoptim453

Casual Listener

1478 Views

4 replies

1 likes

Security
  • 1478 Views
  • 4 replies
  • 1 likes

Superuser Contribution мне переустановили виндовс, и я потерял аккаунт в спотифай, а там был преми

можно ли убрать премиум подписку имея только карточку? ( мне переустановили виндовс, и я потерял аккаунт)что мне делать пароль я забыл и почту тоже(

Visitor

можно ли убрать премиум подписку имея только карточку? ( мне переустановили виндовс, и я потерял аккаунт) что мне делать пароль я забыл и почту тоже(

OscarDC

Moderator

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
  • 0 likes