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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • facemat
  • Newbie
  • 154555 Views
  • 174 replies
  • 12 likes
  • Account
    Free
  • 154555 Views
  • 174 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10525 Views
  • 3 replies
  • 10 likes
  • Security
  • 10525 Views
  • 3 replies
  • 10 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 505461 Views
  • 985 replies
  • 112 likes
  • Account
  • 505461 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 124257 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 124257 Views
  • 74 replies
  • 12 likes

Invisible account

Hello, I have a Spotify account but my friends can't see it, it doesn't show up in their searches even if they enter the exact name or exact username. Is it possible to set this up somewhere to make the profile visible? I couldn't find this option an...

  • Casual Listener
  • Hello, I have a Spotify account but my friends can't see it, it doesn't show up in their searches even if they enter the exact name or exact username. Is it possible to set this up somewhere to mak...
  • JitkaCe
  • Casual Listener
  • 323 Views
  • 2 replies
  • 0 likes
  • 323 Views
  • 2 replies
  • 0 likes

Superuser Contribution Hesaba giriş yaparken kullanıcı adı bulunamadı diyor ama hesap var

Zeynep Yagmur Kala kullanıcı adlı hesabım var ve premium. Uygulamayı yanlışlıkla sildim şuan giriş yapamıyorum. Bağlı olduğum e posta baska hesaba da bağlıymış e postayla girdiğimd ebaşka hesap açılıyor premium olan hesabıma erişemiyorum.

  • Visitor
  • Zeynep Yagmur Kala kullanıcı adlı hesabım var ve premium. Uygulamayı yanlışlıkla sildim şuan giriş yapamıyorum. Bağlı olduğum e posta baska hesaba da bağlıymış e postayla girdiğimd ebaşka hesap açılı...
  • Ivelina
  • Moderator
  • 1022 Views
  • 1 replies
  • 0 likes
  • 1022 Views
  • 1 replies
  • 0 likes

How do I handle an account from Thailand with travels to United States?

I live in Thailand 5 to 6 months a year and the USA 4-5 months a year, And my premium account is Thailand, United States.

  • Newbie
  • I live in Thailand 5 to 6 months a year and the USA 4-5 months a year, And my premium account is Thailand, United States.
  • Luan
  • Spotify Star
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

I still can't instal Spotify from appstore

I cannot instal Spotify when i click to to instal it show a massage like cannot be instayil while an other incampatible account is still in use

  • Visitor
  • I cannot instal Spotify when i click to to instal it show a massage like cannot be instayil while an other incampatible account is still in use
  • Luan
  • Spotify Star
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Can‘t access my liked playlist with spotify free

If I want to play my liked songs it doesnt work because it says that I need to upgrade to premium but i just wanna listen to my liked playlist, why is this happening?

  • Visitor
  • If I want to play my liked songs it doesnt work because it says that I need to upgrade to premium but i just wanna listen to my liked playlist, why is this happening?
  • Billy-J
  • Spotify Star
  • 446 Views
  • 1 replies
  • 0 likes
  • 446 Views
  • 1 replies
  • 0 likes

no puedo recuperar la contraseña de inicio de sesión

no puedo recuperar la contraseña de una cuenta asociada a un plan familiar porque no llega el correo de recuperación

  • Visitor
  • no puedo recuperar la contraseña de una cuenta asociada a un plan familiar porque no llega el correo de recuperación
  • Billy-J
  • Spotify Star
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Behindertenrabatt

Hallo Spotifyteam,Ich wollte mal fragen ob es wie z.B. bei andern Tarif Anbietern einen Rabatt für Schwerbehinderte gibt, der denn preislich mit dem von Studenten gleich zu setzen ist?Mfg

  • Casual Listener
  • Hallo Spotifyteam, Ich wollte mal fragen ob es wie z.B. bei andern Tarif Anbietern einen Rabatt für Schwerbehinderte gibt, der denn preislich mit dem von Studenten gleich zu setzen ist? Mfg
  • gpo5du061k3xazjnrnwb
  • Newbie
  • 6467 Views
  • 4 replies
  • 8 likes
  • Account
    Premium
    Subscription
  • 6467 Views
  • 4 replies
  • 8 likes

The country is not changing

Hello my country is showing turkey. İ have family members taht their country is showing cyprus. They write same adres with me but the app give warning that we have to be at the same adres i try to change my and them country but app dont give me permi...

  • Visitor
  • Hello my country is showing turkey. İ have family members taht their country is showing cyprus. They write same adres with me but the app give warning that we have to be at the same adres i try to c...
  • Maxim
  • Spotify Star
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Superuser Contribution podcast

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWe recently posted a sermon podcast, but under show title its posting our sermon title and fo...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue We rece...
  • OscarDC
  • Moderator
  • 269 Views
  • 1 replies
  • 0 likes
  • Account
  • 269 Views
  • 1 replies
  • 0 likes

Superuser Contribution i upgraded to prime on my mobile phone with payment details

I agreed to try the 1 month trial for prime, and get it on my mobile phone and Alexa but when I try to get prime on my pc it wants me to open another payment agreement.TJ

  • Visitor
  • I agreed to try the 1 month trial for prime, and get it on my mobile phone and Alexa but when I try to get prime on my pc it wants me to open another payment agreement. TJ
  • Ivelina
  • Moderator
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Superuser Contribution family member can't log in to existing account

Existing account user suddenly was asked to log in and system won't allow it. Have tried every combination of email, ID, and password combinations. The link to reset the password isn't being received at either the administrators of family members ema...

  • Newbie
  • Existing account user suddenly was asked to log in and system won't allow it. Have tried every combination of email, ID, and password combinations. The link to reset the password isn't being receiv...
  • Vasil
  • Moderator
  • 431 Views
  • 3 replies
  • 0 likes
  • 431 Views
  • 3 replies
  • 0 likes

I’m beginning to get tired waiting for this AI DJ to get to my country

PlanPremiumCountryIsraelOperating System(iOS.) My Question or IssueI have bee a premium member for yearsand since the release of DJ AII have been patiently waiting for it with each new update. I DO NOT understand WHY you would release it gradually to...

  • Roadie
  •   Plan Premium Country Israel Operating System (iOS.)   My Question or Issue I have bee a premium member for years and since the release of DJ AI I have been patiently waiting fo...
  • Klayhamn
  • Visitor
  • 1697 Views
  • 4 replies
  • 3 likes
  • Premium
  • 1697 Views
  • 4 replies
  • 3 likes

I've lost my account

I've recently lost access to my email linked to my Spotify account and have for some reason been logged out and I don't know my password, I'm only logged into the account on my Ps5 PSN account and I'm unsure of what to do as I can't figure out how to...

  • Casual Listener
  • I've recently lost access to my email linked to my Spotify account and have for some reason been logged out and I don't know my password, I'm only logged into the account on my Ps5 PSN account and I'...
  • PerformerDZR
  • Visitor
  • 440 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 440 Views
  • 2 replies
  • 0 likes

How can i switch the plan manager on the Duo plan?

My husband is the plan manager and my account is linked to his. However, he does not utilize the audiobook feature and I would LOVE to. Is there a way for us to switch who the plan manager is so we can utilize this feature?

  • Visitor
  • My husband is the plan manager and my account is linked to his. However, he does not utilize the audiobook feature and I would LOVE to. Is there a way for us to switch who the plan manager is so we c...
  • Maxim
  • Spotify Star
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

My family member can't access our plan or spotify account

I have a family member who received an email to confirm the address but didn't have time to confirm, now he can't get into the plan, which is also his!I've already tried to send him a new link to join the plan again, but to no avail.I need help, urge...

  • Casual Listener
  • I have a family member who received an email to confirm the address but didn't have time to confirm, now he can't get into the plan, which is also his! I've already tried to send him a new link to j...
  • Maxim
  • Spotify Star
  • 248 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 248 Views
  • 1 replies
  • 0 likes

Can we PLEASE have 2FA now? It's 2024!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo, this is the THIRD TIME I've had to reset my password due to suspicious activity. This wou...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue So, thi...
  • Maxim
  • Spotify Star
  • 3078 Views
  • 1 replies
  • 26 likes
  • Login
    Security
  • 3078 Views
  • 1 replies
  • 26 likes

I can't access my monthly payment to update which credit card to use

There is no 'Manage my Plan' on my screen. Only 'Manage my Subscription'. When that is chosen, it shows I have Premium Family but there is no link to take me to payment editing

  • Visitor
  • There is no 'Manage my Plan' on my screen. Only 'Manage my Subscription'. When that is chosen, it shows I have Premium Family but there is no link to take me to payment editing
  • Maxim
  • Spotify Star
  • 263 Views
  • 1 replies
  • 0 likes
  • 263 Views
  • 1 replies
  • 0 likes

Takedown Notification

I got a takedown notification on a playlist with a few common songs on it. Nothing explicit, just regular songs from the Spotify library. I checked the Spotify terms, and nothing on the playlist violated those terms as I understand them--particularly...

  • Newbie
  • I got a takedown notification on a playlist with a few common songs on it. Nothing explicit, just regular songs from the Spotify library.   I checked the Spotify terms, and nothing on the play...
  • Billy-J
  • Spotify Star
  • 279 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 279 Views
  • 1 replies
  • 0 likes

Gift card not working

I type in the code and it is not redeemable

  • Visitor
  • I type in the code and it is not redeemable
  • Billy-J
  • Spotify Star
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes

Unable to Log into Spotify Account via multiple methods

Hi,I am currently a Spotify Free user in the USA. I have a problem where when I try to log into Spotify via Google, it gives me the following error: "Oops! Something went wrong, please try again or check out our help area" I then try putting my gmail...

  • Newbie
  • Hi, I am currently a Spotify Free user in the USA.    I have a problem where when I try to log into Spotify via Google, it gives me the following error:   "Oops! Something went w...
  • ribezaz
  • Spotify Star
  • 658 Views
  • 1 replies
  • 1 likes
  • Account
    Login
  • 658 Views
  • 1 replies
  • 1 likes