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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

82785 Views

9 replies

2 likes

Account
Login
  • 82785 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

658564 Views

13 replies

4 likes

Account
  • 658564 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

740156 Views

18 replies

29 likes

  • 740156 Views
  • 18 replies
  • 29 likes

Superuser Contribution Spotify account made with facebook

So, my main account is made classic way, but I have another one that`s made with Facebook.The problem is: I want to delete that account made with Facebook only cuz' I can`t log in with my FB on my main account and is annoying as **bleep**.Please, if ...

Newbie

So, my main account is made classic way, but I have another one that`s made with Facebook. The problem is: I want to delete that account made with Facebook only cuz' I can`t log in with my FB on m...

SergioDavid

Roadie

560 Views

3 replies

0 likes

  • 560 Views
  • 3 replies
  • 0 likes

Solved!! last.fm wont work

I have been using last.fm since march 1st and it has only just started failing for me. I see on my profile that the account is linked because it shows what music I am listening to, but when the song finishes it doesn't scrobble and just changes to th...

Casual Listener

I have been using last.fm since march 1st and it has only just started failing for me. I see on my profile that the account is linked because it shows what music I am listening to, but when the song ...

Bethany_Dawn

Community Legend

1379 Views

3 replies

0 likes

Account
Login
Other
  • 1379 Views
  • 3 replies
  • 0 likes

Unable to change the password

I can't get in to the email that I registered my Spotify account with, so i'm not able to change the password.

Newbie

I can't get in to the email that I registered my Spotify account with, so i'm not able to change the password.

Bethany_Dawn

Community Legend

394 Views

1 replies

0 likes

Account
Login
  • 394 Views
  • 1 replies
  • 0 likes

Solved!! LAST FM NOT SCROBBLING

Can someone help me? Since yesterday my Spotify didn't make scroobles on Last FM. Alguém pode me ajudar? Desde ontem meu Spotify não faz scroobles na Last FM.

Regular

Can someone help me? Since yesterday my Spotify didn't make scroobles on Last FM.    Alguém pode me ajudar? Desde ontem meu Spotify não faz scroobles na Last FM.

Dankel84

Casual Listener

9614 Views

4 replies

1 likes

  • 9614 Views
  • 4 replies
  • 1 likes

Land code

Hi,I travel from the Netherlands to Belgium every week, but I live in the Netherlands. I have purchased spotify for 1 month but I can not enter my code because the locale is on Belgium while I myself am in the Netherlands. I can not change the land l...

Newbie

Hi, I travel from the Netherlands to Belgium every week, but I live in the Netherlands. I have purchased spotify for 1 month but I can not enter my code because the locale is on Belgium while I myse...

Maxim

Spotify Star

456 Views

1 replies

0 likes

Account
  • 456 Views
  • 1 replies
  • 0 likes

Suddenly out of premium account

What the F.... spotify?! Listening for years and years and suddenly without any notice you kick me out of my beloved premium account?! Why, what did I do to make you do such a thing.... Really guys.... Niles

Casual Listener

What the F.... spotify?! Listening for years and years and suddenly without any notice you kick me out of my beloved premium account?! Why, what did I do to make you do such a thing.... Really guys.....

Niels_c

Casual Listener

370 Views

2 replies

0 likes

  • 370 Views
  • 2 replies
  • 0 likes

Someone using my spotify even if I logged out from every device?

I am a premium user. Before Christmas I noticed that everytime I used spotify some song I NEVER would listen too would be playing on another device.I thought it was my sister and that her taste in music was having a weir music period. This went on fo...

Newbie

I am a premium user. Before Christmas I noticed that everytime I used spotify some song I NEVER would listen too would be playing on another device.I thought it was my sister and that her taste in mu...

Hubo

Community Legend

2045 Views

1 replies

0 likes

  • 2045 Views
  • 1 replies
  • 0 likes

username coming up as strange digits and letters

Hi My username was setup as Sophie Jane Music but when I go into my account it comes up as u3k233mmrgp9s8n9o5bze7jw0

Newbie

Hi My username was setup as Sophie Jane Music but when I go into my account it comes up as u3k233mmrgp9s8n9o5bze7jw0 

Bethany_Dawn

Community Legend

542 Views

1 replies

0 likes

  • 542 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to change my country.

Hei! I moved from the US to Norway and my husband has invited me to join his family plan... and yes, we do live at the same physical address. I can't change my country from US to Norway with the directions that are given on the website. And when I en...

Newbie

Hei!  I moved from the US to Norway and my husband has invited me to join his family plan... and yes, we do live at the same physical address.  I can't change my country from US to Norway w...

SergioDavid

Roadie

671 Views

1 replies

0 likes

  • 671 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family Premium Problem

Greetings everyone, so i have made a Family Premium account and invited the other five memberswithout a problem and everything worked fine.Now a few days ago, one member couldn't use the Premium features anymore(and still can't, despite that the addr...

Regular

Greetings everyone,   so i have made a Family Premium account and invited the other five members without a problem and everything worked fine. Now a few days ago, one member couldn't use the...

Melody

Spotify

663 Views

4 replies

0 likes

Account
Premium
  • 663 Views
  • 4 replies
  • 0 likes

Superuser Contribution Facebook connected account lost my email

i accidentaly started a new account with the same email my premium facebook connected account used at that time and now i cant login into the desktop app (because i also have the linux specific "log in with Facebook " button not working bug )any idea...

Visitor

i accidentaly started a new account with the same email my premium facebook connected account used at that time and now i cant login into the desktop app (because i also have the linux specific "log ...

Alfredo

Roadie

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

Superuser Contribution Coupures sur iPad et smartphone android

Bonjour,comme d’autres utilisateurs, je rencontre des problèmes de coupures pendant la lecture, quel que soit l’appareil utilisé (iPad ou smartphone android). J’ai suivi les conseils déjà postés : redémarrage etc. Mon réseau wifi fonctionne parfaitem...

Newbie

Bonjour, comme d’autres utilisateurs, je rencontre des problèmes de coupures pendant la lecture, quel que soit l’appareil utilisé (iPad ou smartphone android). J’ai suivi les conseils déjà postés : ...

SergioDavid

Roadie

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes

Superuser Contribution Logging in with E-mail not working

I am trying to log in but for some reason it does not work, only with the e-mail however. I type in the e-mail and password and it says incorrect name/email, however when I replace the e-mail with the auto-generated username it works. So that must me...

Newbie

I am trying to log in but for some reason it does not work, only with the e-mail however. I type in the e-mail and password and it says incorrect name/email, however when I replace the e-mail with th...

SergioDavid

Roadie

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Superuser Contribution Email no longer existing - can't remember password?

Hi, I have a problem regarding my login: my e-mail is no longer exixting, and I can't remember my password, so I can not change the e-mail address in my settings? How am I supposed to do? Does anyone have a clue?

Newbie

Hi, I have a problem regarding my login: my e-mail is no longer exixting, and I can't remember my password, so I can not change the e-mail address in my settings? How am I supposed to do? Does anyone...

SergioDavid

Roadie

602 Views

1 replies

1 likes

Login
Premium
  • 602 Views
  • 1 replies
  • 1 likes

I can't get in family spotify

I am trying to get in family spotify but mail is not coming to me. I have opened my account with Facebook. Could that be the problem?

Casual Listener

I am trying to get in family spotify but mail is not coming to me. I have opened my account with Facebook. Could that be the problem?  

Maxim

Spotify Star

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Expiring credit card

I have Premium and my credit card is expiring but when I try to update the card it's treating it as if I'm opening a new account. That would be fine except I don't want to lose all of my playlists and all of the songs I have saved in my Library. Can ...

Newbie

I have Premium and my credit card is expiring but when I try to update the card it's treating it as if I'm opening a new account. That would be fine except I don't want to lose all of my playlists an...

Maxim

Spotify Star

390 Views

1 replies

0 likes

Account
Premium
Subscription
  • 390 Views
  • 1 replies
  • 0 likes

Account cannot login & forget email

Hello, I have subscribe for premium account for a while.But recently all of my device have been logged out with no reason.I cannot login anymore now.The email address of my account may be randomly input when I registered.So I also cannot reset passwo...

Newbie

Hello,   I have subscribe for premium account for a while. But recently all of my device have been logged out with no reason. I cannot login anymore now. The email address of my account may...

Alexis92

Newbie

568 Views

1 replies

0 likes

Account
  • 568 Views
  • 1 replies
  • 0 likes

Superuser Contribution Need to change my adress

My family wanted to start a family plan, but turns out I didn't have the same adress as them. I was wondering if I could change my adress, or at least, delete my account and use my old email adress for my new account.Thanks for the help!!-Daniel

Visitor

My family wanted to start a family plan, but turns out I didn't have the same adress as them.  I was wondering if I could change my adress, or at least, delete my account and use my old email ad...

Alfredo

Roadie

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem logging in to premium

I have a premium account that i pay monthly and a free account that i had before i got the premium. Spotify kicked me out of my premium account with all my Playlists. And i am able to only log into my free account. What am i supposed to do to solve t...

Newbie

I have a premium account that i pay monthly and a free account that i had before i got the premium. Spotify kicked me out of my premium account with all my Playlists. And i am able to only log into m...

Alfredo

Roadie

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

My current activity no longer is updated for other people

My friends no longer see what I am listening to, all they see is a song a listened to yesterday and along with this on my Last.fm it shows what song im currenty listening to but doesnt log it after it ends anymore

Newbie

My friends no longer see what I am listening to, all they see is a song a listened to yesterday and along with this on my Last.fm it shows what song im currenty listening to but doesnt log it after i...

imogenmryan

Newbie

441 Views

1 replies

0 likes

Account
  • 441 Views
  • 1 replies
  • 0 likes