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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1736 Views
  • 0 replies
  • 8 likes
  • Security
  • 1736 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 446844 Views
  • 970 replies
  • 108 likes
  • Account
  • 446844 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199387 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199387 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108547 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108547 Views
  • 72 replies
  • 11 likes

Superuser Contribution Spotify family disattivato

Salve, ieri il nostro account spotify family è stato disattivato senza alcun preavviso o motivazione, funziona come se fosse free. Noi paghiamo ogni 26 del mese, quindi spotify ha "rubato" i nostri soldi in questi due giorni. Non capiamo cosa sta suc...

  • Regular
  • Salve, ieri il nostro account spotify family è stato disattivato senza alcun preavviso o motivazione, funziona come se fosse free. Noi paghiamo ogni 26 del mese, quindi spotify ha "rubato" i nos...
  • Alfredo
  • Roadie
  • 473 Views
  • 1 replies
  • 0 likes
  • Account
  • 473 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hello Spotify Community, i'm currently having difficulty uploading a picture

When I choose the upload option, I have tried numerous photos. When it tries to go through, it fails and says, "That file’s too small. Your image must be at least 2660x1140px.". I've resized them all to fit the standards, and even more, but it still ...

  • Casual Listener
  • When I choose the upload option, I have tried numerous photos. When it tries to go through, it fails and says, "That file’s too small. Your image must be at least 2660x1140px.". I've resized them all...
  • -n9_fo6y54f2
  • Newbie
  • 7266 Views
  • 7 replies
  • 8 likes
  • Account
  • 7266 Views
  • 7 replies
  • 8 likes

Stranger using my account

I have Spotify premium and used to have a huge music library that i builed up for years. Now just recently some person from another country started listening thorugh my account (sometimes another device was on and I could see it in my recently played...

  • Newbie
  • I have Spotify premium and used to have a huge music library that i builed up for years. Now just recently some person from another country started listening thorugh my account (sometimes another dev...
  • beachdevo25
  • Music Fan
  • 1195 Views
  • 1 replies
  • 0 likes
  • Premium
    Security
  • 1195 Views
  • 1 replies
  • 0 likes

Invalid Redirect Uri on login

PlanFreeCountryTurkeyDevicePC/Chrome BrowserOperating SystemUbuntu 16.04 My Question or IssueI am using the web app. When i try to log in it gives me an error "Invalid Redirect Uri" in a possibly oauth authorization popup. After i close the popup and...

  • Casual Listener
  • Plan Free Country Turkey Device PC/Chrome Browser Operating System Ubuntu 16.04   My Question or Issue I am using the web app. When i try to log in it gives me an error "Invalid Redire...
  • Zopieux
  • Regular
  • 3103 Views
  • 1 replies
  • 2 likes
  • Login
  • 3103 Views
  • 1 replies
  • 2 likes

Cobrança dupla no cartão

Fiz um upgrade para o plano familiar e no meu cartão foi cobrado R$ 14,90 duas vezes. Uma como Spotify Brasil e a outra como Ecommerce. Gostaria de saber como serei ressarcida.

  • Newbie
  • Fiz um upgrade para o plano familiar e no meu cartão foi cobrado R$ 14,90 duas vezes. Uma como Spotify Brasil e a outra como Ecommerce. Gostaria de saber como serei ressarcida.
  • José1992
  • Newbie
  • 3440 Views
  • 23 replies
  • 7 likes
  • Account
  • 3440 Views
  • 23 replies
  • 7 likes

cant get premium

hey i made a new spotify account and hat payed the old one with paypal... now i want to do it with new one and i cant... i think its about the 3 month free....anybody knows how to solve ( dont want to get old acc back)

  • Casual Listener
  • hey i made a new spotify account and hat payed the old one with paypal... now i want to do it with new one and i cant... i think its about the 3 month free.... anybody knows how to solve ( dont want...
  • Tildew03
  • Music Fan
  • 706 Views
  • 7 replies
  • 0 likes
  • Account
    Premium
  • 706 Views
  • 7 replies
  • 0 likes

Cant log in

PlanPremium My Question or Issuei’m not able to log into my account. I know that I put the right username and password and it still doesn’t let me log in. And when I click forgot password it never sends me an email. I believe someone hacked into my a...

  • Newbie
  • Plan Premium     My Question or Issue i’m not able to log into my account. I know that I put the right username and password and it still doesn’t let me log in. And when I click forgot...
  • Tildew03
  • Music Fan
  • 430 Views
  • 1 replies
  • 0 likes
  • Login
  • 430 Views
  • 1 replies
  • 0 likes

May 2018 Update FAIL

The new mobile update was a total fail. All the things that I enjoyed about Spotify are now gone.• Paragraph about the artist's story• See similar artists icon page• Follow an artist/other users buttons• See what other user's have recently listened t...

  • Regular
  • The new mobile update was a total fail. All the things that I enjoyed about Spotify are now gone. • Paragraph about the artist's story • See similar artists icon page • Follow an ar...
  • Tildew03
  • Music Fan
  • 1071 Views
  • 3 replies
  • 5 likes
  • Account
    Other
  • 1071 Views
  • 3 replies
  • 5 likes

CANT FIND MAIL

i cant find mail i dont remember it , i am using ios device and there is nothing writes in help for ios users , so how can i find it

  • Newbie
  •   i cant find mail i dont remember it , i am using ios device and there is nothing writes in help for ios users , so how can i find it
  • Tildew03
  • Music Fan
  • 349 Views
  • 1 replies
  • 0 likes
  • 349 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot change Email

Hi all,Trying to update my account info but the email adress that spotify usese does not exist anymore. I am linked to my facebook but my facebook has my up to date adress. Is there anyway to update my email? It is using one no longer linked to my fa...

  • Casual Listener
  • Hi all, Trying to update my account info but the email adress that spotify usese does not exist anymore. I am linked to my facebook but my facebook has my up to date adress. Is there anyway to updat...
  • jm33glass
  • Casual Listener
  • 1278 Views
  • 7 replies
  • 0 likes
  • 1278 Views
  • 7 replies
  • 0 likes

Payment and recepit.

Kindly issue a receipt upon accepting payment through debit card deduction. Receive sms on mobile. Transaction detail PO5B1AC.

  • Newbie
  • Kindly issue a receipt upon accepting payment through debit card deduction.  Receive sms on mobile.  Transaction detail PO5B1AC. 
  • Noah
  • Spotify Star
  • 642 Views
  • 1 replies
  • 0 likes
  • 642 Views
  • 1 replies
  • 0 likes

Solved!! removal of a device from my account

PlanpremiumCountryUnited kingdom Deviceiphone seOperating Systemios 11.3.1 My Question or IssueMy niece is using my account on her Alexa device without permission. I have changed my account password but she can still log in. Any ideas how I can remov...

  • Casual Listener
  • Plan premium Country United kingdom   Device iphone se Operating System ios 11.3.1   My Question or Issue My niece is using my account on her Alexa device without permission.&nbs...
  • imattolo
  • Community Legend
  • 402 Views
  • 1 replies
  • 0 likes
  • 402 Views
  • 1 replies
  • 0 likes

Cannot Login in to the Web Player

PlanFreeCountry USAOperating SystemWindows 10 The web player worked until about a week ago. Now whenever I try to login, the pop-up that usually appears for a split second now displays the following error message: INVALID_CLIENT: Invalid redirect URI...

  • Casual Listener
  • Plan Free Country  USA Operating System Windows 10   The web player worked until about a week ago. Now whenever I try to login, the pop-up that usually appears for a split second now...
  • Deliganli
  • Casual Listener
  • 744 Views
  • 5 replies
  • 3 likes
  • Login
  • 744 Views
  • 5 replies
  • 3 likes

removal of device

PlanpremiumCountryUnited KingdomDeviceiphone seOperating Systemios 11.3.1 My Question or IssueMy niece keeps using my account on her alexa device without my permission. I have changed my account password but she can still log in. Some help please.

  • Casual Listener
  • Plan premium Country United Kingdom Device iphone se Operating System ios 11.3.1   My Question or Issue My niece keeps using my account on her alexa device without my permission. ...
  • IguanaSetup
  • Community Legend
  • 337 Views
  • 1 replies
  • 0 likes
  • 337 Views
  • 1 replies
  • 0 likes

Facebook and new account problem

PlanBoth Free and PremiumCountryUK DeviceSamsung A5, ms surface, ipad, lg tvOperating System(iOS 10, Android ?, Windows 10.) My Question or IssueI have a facebook associated free account - now have new (premium) account. Spotify has allowed me to do ...

  • Newbie
  •   Plan Both Free and Premium Country UK  Device Samsung A5, ms surface, ipad, lg tv Operating System (iOS 10, Android ?, Windows 10.)   My Question or Issue I have a faceboo...
  • Jollof
  • Composer
  • 349 Views
  • 1 replies
  • 0 likes
  • 349 Views
  • 1 replies
  • 0 likes

Someone Hijacking my account

PlanPremiumCountry USADeviceSamsung Galaxy S8+Operating SystemAndroid Oreo My Question or Issue I've been having this issue where there is a random account hijacking mine. They will play Spanish music. It'd be fine except I pay for Spotify now and I'...

  • Casual Listener
  • Plan Premium Country  USA Device Samsung Galaxy S8+ Operating System Android Oreo   My Question or Issue  I've been having this issue where there is a random account hij...
  • IguanaSetup
  • Community Legend
  • 397 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 397 Views
  • 2 replies
  • 0 likes

Superuser Contribution Suscribed, not getting premium

Username4494hg35ztofmut9so2f1fvvw*snip* Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I subscribed premium using the same email through PayPal but still on free account. I tried logging out and back in as well as restar...

  • Casual Listener
  •  Username 4494hg35ztofmut9so2f1fvvw *snip*  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I subscribed premium using the same email ...
  • Alfredo
  • Roadie
  • 420 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 420 Views
  • 1 replies
  • 0 likes

Superuser Contribution Add support for Google ChromeCast

Estou tentando add um membro da minha familia.. no caso minha mãe..ela recebe o convite, porem quando coloca as informações aparece que ela não pode ser add nesse plano familia..Gostaria de saber o pq.. tem espaço no plano ainda.

  • Newbie
  • Estou tentando add um membro da minha familia.. no caso minha mãe.. ela recebe o convite, porem quando coloca as informações aparece que ela não pode ser add nesse plano familia.. Gostaria de saber...
  • Alfredo
  • Roadie
  • 277 Views
  • 1 replies
  • 0 likes
  • 277 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Yükseltme Sorunu.

Spotify Usernameux7uiozug71fveh6p413qtv5lPlanFree/PremiumCountryTürkiye DeviceiPhone 6Operating SystemiOS 11.3 My Question or Issue Ödeme yaptım ama hesabımın premium yükseltmesi gerçekleşmedi.

  • Newbie
  • Spotify Username ux7uiozug71fveh6p413qtv5l Plan Free/Premium Country Türkiye  Device iPhone 6 Operating System iOS 11.3   My Question or Issue  Ödeme yaptım ama hesabımın p...
  • Alfredo
  • Roadie
  • 483 Views
  • 1 replies
  • 0 likes
  • Premium
  • 483 Views
  • 1 replies
  • 0 likes