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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Alice_ab
  • Visitor
  • 171949 Views
  • 186 replies
  • 13 likes
  • Account
    Free
  • 171949 Views
  • 186 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Gig Goer
  • 11336 Views
  • 6 replies
  • 11 likes
  • Security
  • 11336 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 515675 Views
  • 986 replies
  • 113 likes
  • Account
  • 515675 Views
  • 986 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 125946 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 125946 Views
  • 74 replies
  • 12 likes

Help retrieving songs from an old Discover Weekly playlist.

Hello. I always listen to my Discover weekly playlist every week. I have discovered amazing songs through this. However, I was unable to listen to a playlist on a partcular week and it got replaced by a new one. I got really disappointed thinking of ...

  • Visitor
  • Hello. I always listen to my Discover weekly playlist every week. I have discovered amazing songs through this. However, I was unable to listen to a playlist on a partcular week and it got replaced b...
  • Loxer
  • Community Legend
  • 5580 Views
  • 1 replies
  • 0 likes
  • Account
  • 5580 Views
  • 1 replies
  • 0 likes

where is the sign in place for connecting to last.fm??

    it used to be here but i dont know where it is anymore

Screen Shot 2018-06-29 at 18.02.48.png
  • Casual Listener
  •         it used to be here but i dont know where it is anymore
  • Loxer
  • Community Legend
  • 576 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 576 Views
  • 1 replies
  • 0 likes

Solved!! Releases not showing on profile

Plan Country Device Operating System My Question or Issue Hello,I have 2 tracks that are not appearing on my profile, also one of them is duplicated please check https://open.spotify.com/track/3g2uwnnXIHtEpIKp49UNrJ?si=EXXq8i3FT9m0pbQLC5wdsQ and http...

  • Casual Listener
  • Plan   Country   Device   Operating System   My Question or Issue   Hello, I have 2 tracks that are not appearing on my profile, also one of them is duplicated ple...
  • DirtySkankBeats
  • Casual Listener
  • 2813 Views
  • 2 replies
  • 0 likes
  • 2813 Views
  • 2 replies
  • 0 likes

My other account

My Question or Issue Hi all, I noticed two days ago that someone else was using my Spotify account. I tried to change my password and logged out by mistake. I couldn't remember my login name so I used your forgotten-password thing to send the passwor...

  • Casual Listener
  •   My Question or Issue   Hi all,   I noticed two days ago that someone else was using my Spotify account. I tried to change my password and logged out by mistake. I couldn't remem...
  • Noah
  • Spotify Star
  • 648 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 648 Views
  • 3 replies
  • 0 likes

Log in Loop.

So I can log in via the Web broswer no issue, I can log in on my PS4, PS3 and an Xbox One no issues. BUT When I try to log into my Phone it is an endless loop. Now it was working before this and today nothing. I enter my username and password it says...

  • Newbie
  • So I can log in via the Web broswer no issue, I can log in on my PS4, PS3 and an Xbox One no issues. BUT When I try to log into my Phone it is an endless loop.   Now it was working before this...
  • Luke
  • Spotify Star
  • 2773 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 2773 Views
  • 1 replies
  • 0 likes

username with numbers

PlanPremiumOperating System(Windows 10) My Question or Issue My username is just numbers and I don't know how to change it. Please help. Also im using premium.

  • Newbie
  • Plan Premium Operating System (Windows 10)   My Question or Issue  My username is just numbers and I don't know how to change it. Please help. Also im using premium.
  • Luke
  • Spotify Star
  • 306 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 306 Views
  • 1 replies
  • 0 likes

Error Message: Oh no! We're all mixed up

Been trying to resubscribe all day today, on various computers and multiple different web browsers, and via my phone. No matter what I use, when I click the option to upgrade to premium, I get this message about being all mixed up and refresh the pag...

  • Casual Listener
  • Been trying to resubscribe all day today, on various computers and multiple different web browsers, and via my phone. No matter what I use, when I click the option to upgrade to premium, I get this m...
  • JuanStClair
  • Newbie
  • 1378 Views
  • 1 replies
  • 0 likes
  • Premium
  • 1378 Views
  • 1 replies
  • 0 likes

Superuser Contribution Iphone - downloaded music keeps undownloading

Hi, so i subscribed to premium about 3weeks ago on my iphone 5. (Apps up to date) any music ive saved has gone into the libary and can be seen. But everytime i use the app i have to use my 4g to play music as they wont stay downloaded. Ive tried look...

  • Newbie
  • Hi,  so i subscribed to premium about 3weeks ago on my iphone 5. (Apps up to date)  any music ive saved has gone into the libary and can be seen. But everytime i use the app i have to ...
  • SergioDavid
  • Roadie
  • 646 Views
  • 1 replies
  • 0 likes
  • 646 Views
  • 1 replies
  • 0 likes

Artist Claim

I Recently added music to Spotify through Ditto under an artist name that has been used by another artist. Athens problem is that the music I uploaded now comes under that other artists profile which then doesn't make me able to claim my artist page ...

  • Newbie
  • I Recently added music to Spotify through Ditto under an artist name that has been used by another artist. Athens problem is that the music I uploaded now comes under that other artists profile which...
  • Maxim
  • Spotify Star
  • 514 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 514 Views
  • 1 replies
  • 0 likes

Superuser Contribution Compartir Cuenta

Hola, BuenasTengo una duda: Mi duda es que si es legal compartir una misma cuenta con tus amigos o familiares. Gracias y Saludos.

  • Casual Listener
  • Hola, Buenas Tengo una duda: Mi duda es que si es legal compartir una misma cuenta con tus amigos o familiares.    Gracias y Saludos.  
  • Alfredo
  • Roadie
  • 942 Views
  • 5 replies
  • 0 likes
  • 942 Views
  • 5 replies
  • 0 likes

Superuser Contribution Reduce premium cost

My Question or Issue I’m on a Spotify premium trial, and I’m enjoying it. However, when it’s over I will not renew. If the price point were a little lower (perhaps $5/month), I would. How many others out there think the same?

  • Newbie
  •     My Question or Issue   I’m on a Spotify premium trial, and I’m enjoying it. However, when it’s over I will not renew. If the price point were a little lower (perhaps $5/month),...
  • Alfredo
  • Roadie
  • 1656 Views
  • 3 replies
  • 0 likes
  • 1656 Views
  • 3 replies
  • 0 likes

Superuser Contribution Two accounts with one email

PlanPremiumDeviceCat s60 and laptopOperating System Android, Windows 10 My Question or Issue So Spotify decided to make a new account for me with random numbers and made that one a premium, i still have the old one that wasn't numbera but that one do...

  • Casual Listener
  • Plan Premium Device Cat s60 and laptop Operating System  Android, Windows 10   My Question or Issue  So Spotify decided to make a new account for me with random numbers and mad...
  • Alfredo
  • Roadie
  • 439 Views
  • 3 replies
  • 0 likes
  • 439 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Your Music] Increase maximum Songs allowed in Your Music

PlanFree/PremiumCountry irrelavantDeviceirrelavantOperating Systemirrelavanta My Question or IssueI have noticed that my devices can be controlled by other people on my WiFi. Now at home this is not a problem, but like many, I also visit public WiFi ...

  • Casual Listener
  • Plan Free/Premium Country  irrelavant Device irrelavant Operating System irrelavanta   My Question or Issue I have noticed that my devices can be controlled by other people on my ...
  • Alfredo
  • Roadie
  • 709 Views
  • 7 replies
  • 0 likes
  • 709 Views
  • 7 replies
  • 0 likes

Superuser Contribution Device interruption safeguard

PlanPremiumCountry USDevice Operating System My Question or Issue I have a smart speaker at home connected to my spotify and sometimes people at home will use it while I'm listening and kick me off. Would it be possible to specify one device as a pri...

  • Casual Listener
  • Plan Premium Country  US Device   Operating System     My Question or Issue   I have a smart speaker at home connected to my spotify and sometimes people at home w...
  • Alfredo
  • Roadie
  • 532 Views
  • 4 replies
  • 0 likes
  • Account
    Other
  • 532 Views
  • 4 replies
  • 0 likes

Superuser Contribution Card chargesd but no email receipt and still not in premium

I subscribe to promo using my card. The payment already charged but no email receipt. And when I got log in to my spotify account it was not in premium. Please help me. Thank you.Nelson Ramos*snip*

  • Visitor
  • I subscribe to promo using my card. The payment already charged but no email receipt. And when I got log in to my spotify account it was not in premium. Please help me.   Thank you. Nelson Ra...
  • Alfredo
  • Roadie
  • 527 Views
  • 4 replies
  • 0 likes
  • 527 Views
  • 4 replies
  • 0 likes

recover playlist

PlanFree/PremiumCountry the Netherlands Devicesamsung s5Operating Systemandroid My Question or Issue Cannot recover playlist, my account has been reactivated after being hacked

  • Newbie
  • Plan Free/Premium Country the Netherlands   Device samsung s5 Operating System android   My Question or Issue  Cannot recover playlist, my account has been reactivated after ...
  • arielleshriver
  • Composer
  • 390 Views
  • 1 replies
  • 0 likes
  • Other
    Subscription
    Unlimited
  • 390 Views
  • 1 replies
  • 0 likes

facebook

I accidentialy created a new account through facebook. And now i cant connect my old spotify account to facebook. How do i delet the account created through facebook? And how do i connect my old spotify account to facebook?

  • Newbie
  • I accidentialy created a new account through facebook. And now i cant connect my old spotify account to facebook. How do i delet the account created through facebook? And how do i connect my old spot...
  • Noah
  • Spotify Star
  • 455 Views
  • 1 replies
  • 0 likes
  • Account
  • 455 Views
  • 1 replies
  • 0 likes

Superuser Contribution Aucune connexion internet détectée

PlanFree/PremiumCountry France DevicePCOperating SystemWindows My Question or Issue Bonjour, Depuis 1 semaine Spotify ne détecte plus de connexion internet, je ne peux donc pas utiliser l'application ni faire de mise à jour.Screenshot : http://prntsc...

  • Regular
  • Plan Free/Premium Country  France   Device PC Operating System Windows   My Question or Issue   Bonjour,  Depuis 1 semaine Spotify ne détecte plus de connexion i...
  • Alfredo
  • Roadie
  • 7743 Views
  • 7 replies
  • 1 likes
  • 7743 Views
  • 7 replies
  • 1 likes

Superuser Contribution Transfert playlist

Hello, I created an account with facebook but I no longer have facebook so I would like to know if it is possible to transfer all my playlists to my new account

  • Newbie
  •   Hello, I created an account with facebook but I no longer have facebook so I would like to know if it is possible to transfer all my playlists to my new account 
  • meahtenoha
  • Spotify
  • 718 Views
  • 2 replies
  • 0 likes
  • Account
  • 718 Views
  • 2 replies
  • 0 likes

Can I use several accounts in a family plan for myself?

PlanPremiumCountry USA Device(Windows PC and iPhone SE)Operating System Windows 10 and iOS 11.3(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Premium Country USA   Device (Windows PC and iPhone SE) Operating System Windows 10 and iOS 11.3 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • KeffD
  • Casual Listener
  • 336 Views
  • 1 replies
  • 0 likes
  • Account
  • 336 Views
  • 1 replies
  • 0 likes