Announcements

Help Wizard

Step 1

NEXT STEP

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

83559 Views

9 replies

2 likes

Account
Login
  • 83559 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

659450 Views

13 replies

4 likes

Account
  • 659450 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

741161 Views

18 replies

29 likes

  • 741161 Views
  • 18 replies
  • 29 likes

My current activity no longer is updated for other people

My friends no longer see what I am listening to, all they see is a song a listened to yesterday and along with this on my Last.fm it shows what song im currenty listening to but doesnt log it after it ends anymore

Newbie

My friends no longer see what I am listening to, all they see is a song a listened to yesterday and along with this on my Last.fm it shows what song im currenty listening to but doesnt log it after i...

imogenmryan

Newbie

441 Views

1 replies

0 likes

Account
  • 441 Views
  • 1 replies
  • 0 likes

Superuser Contribution Conta universitaria

Fiz o cadastro na conta universitária e enviei o documento, só nao recebi nenhum e-mail nem confirmação e nao acho nada na minha conta q fale sobre isso... gostaria de saber se eh normal?

Newbie

Fiz o cadastro na conta universitária e enviei o documento, só nao recebi nenhum e-mail nem confirmação e nao acho nada na minha conta q fale sobre isso... gostaria de saber se eh normal?

Alfredo

Roadie

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Cant login

Hello everyone, I have a problem with Spotify.. I forgot email and password.. and I have a premium... I cant login to my account. Can you help me?

Newbie

Hello everyone, I have a problem with Spotify.. I forgot email and password.. and I have a premium... I cant login to my account.   Can you help me?

Luke

Spotify Star

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Email Help

I cancel my premium subscription and created a new account with my student email to use the student premium pricing. My friend told me I can merge the accounts so I closed the new student account so I can change the email on my old one and sign up fo...

Newbie

I cancel my premium subscription and created a new account with my student email to use the student premium pricing. My friend told me I can merge the accounts so I closed the new student account so ...

osornios

Spotify Star

572 Views

1 replies

0 likes

Account
  • 572 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stolen account

I just got an email saying that I changed my email for my paid spotify account to a random one. I went through all the process, which is recommended in help , but it seems to last so long. How long am I gonna wait to get my account back ? Btw.. Spoti...

Newbie

I just got an email saying that I changed my email for my paid spotify account to a random one.  I went through all the process, which is recommended in help , but it seems to last so long.&nbsp...

Aimee_T

Roadie

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

Superuser Contribution CAN'T EDIT ACCOUNT INFO

I've been trying to change some of my account details but keep getting the error "your email address was not available".Can someone help me with this?

Newbie

I've been trying to change some of my account details but keep getting the error "your email address was not available". Can someone help me with this?

Aimee_T

Roadie

349 Views

1 replies

0 likes

  • 349 Views
  • 1 replies
  • 0 likes

Recibí correo de cobro

Buenos días hoy recibí un correo de spotify con un cobro de $45,pero desde el 2017 yo cambie mi cuenta a Free. Tengo dos cuentas y en las dos es Free. Ya revise recibos y solo tengo el del 2017

Visitor

Buenos días hoy recibí un correo de spotify con un cobro de $45,pero desde el 2017 yo cambie mi cuenta a Free. Tengo dos cuentas y en las dos es Free. Ya revise recibos y solo tengo el del 2017

osornios

Spotify Star

664 Views

1 replies

0 likes

  • 664 Views
  • 1 replies
  • 0 likes

I want my account back

I just got an email saying I changed my email for my paid spotify account to a random one. I did not and I want my access back to my account.

Newbie

I just got an email saying I changed my email for my paid spotify account to a random one. I did not and I want my access back to my account.

kace32

Newbie

452 Views

2 replies

0 likes

Account
Login
Security
  • 452 Views
  • 2 replies
  • 0 likes

Android doesnt recognize premiim

Hello. I just got a new phone and on the new one I doesnt get premium when I log on to the spotify app.I use the exact same email and password on the old phone and new and I dont get premium on the new one. I have tried logging in and out. No luck. W...

Casual Listener

Hello. I just got a new phone and on the new one I doesnt get premium when I log on to the spotify app. I use the exact same email and password on the old phone and new and I dont get premium on the...

RobinEriksen

Casual Listener

601 Views

1 replies

0 likes

Account
Login
Premium
  • 601 Views
  • 1 replies
  • 0 likes

Superuser Contribution To log in the app ask me to remove de offline mode, wich I cannot do unless it let me log in! HELP!

I don´t want to remove the app, and downloadit again in order to be able to log in again, It took a lot of time and data to download all the songs in my mobile, I dont want to lose it. Please let me log in!!!!!

Casual Listener

I don´t want to remove the app, and downloadit again in order to be able to log in again, It took a lot of time and data to download all the songs in my mobile, I dont want to lose it.  Please ...

Jack

Roadie

881 Views

3 replies

1 likes

Login
  • 881 Views
  • 3 replies
  • 1 likes

How to do?

My premium is paid by my telephone company. Now I've finished it but want to keep my Spotify premium account. how do I do?

Newbie

My premium is paid by my telephone company. Now I've finished it but want to keep my Spotify premium account. how do I do? 

Bethany_Dawn

Community Legend

658 Views

1 replies

0 likes

  • 658 Views
  • 1 replies
  • 0 likes

Music producion

Hey!I want to produce a song to spotify so everybody can hear it. But.I dont know how to do it, so can you please help me.

Newbie

Hey! I want to produce a song to spotify so everybody can hear it.  But. I dont know how to do it, so can you please help me.

DerMoriz

Roadie

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

E-mail

Alguém pode me informar um e-mail para entrar em contato com um responsável e resolver meu problema?

Casual Listener

Alguém pode me informar um e-mail para entrar em contato com um responsável e resolver meu problema? 

Bittencourt

Spotify Star

798 Views

7 replies

0 likes

  • 798 Views
  • 7 replies
  • 0 likes

Change from Telia to regular Spotify

We have Spotify via Telia in Sweden, but will now change to another telephone company. We also have Spotify This way. Telia tills us that our Spotify will be terminated when We leave Telia, and We will have to start a New Spotify account. We have a L...

Newbie

We have Spotify via Telia in Sweden, but will now change to another telephone company. We also have Spotify This way. Telia tills us that our Spotify will be terminated when We leave Telia, and We wi...

Sebasty

Community Legend

562 Views

1 replies

0 likes

Account
  • 562 Views
  • 1 replies
  • 0 likes

Paying for Premium if I do not know my password and profile, cancel it

Hi, I have a problem with Spotify. I tried Spotify for free, but I do not have data for this account and I do not know how to get it. Can I please write your bank account, do you want to cancel Premium subscription in this account, please?

Casual Listener

Hi,   I have a problem with Spotify. I tried Spotify for free, but I do not have data for this account and I do not know how to get it. Can I please write your bank account, do you want to can...

Frajby_

Casual Listener

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Playlists not on new phone

Hey, I just got a new phone, a Moto g5+ and I have the Starbucks partner Spotify premium account. I put my log in info, I don't use my Facebook, and none of my saved playlists or music is there. I have already tried clearing the data, uninstalling an...

Newbie

Hey, I just got a new phone, a Moto g5+ and I have the Starbucks partner Spotify premium account. I put my log in info, I don't use my Facebook, and none of my saved playlists or music is there. I ha...

Bittencourt

Spotify Star

370 Views

1 replies

0 likes

Other
  • 370 Views
  • 1 replies
  • 0 likes

Concerts

Hey there, i have a problem with may account.Unfortunately i am not able to see concert dates of artists i am following.The concert "button" just don´t exist in my account..Can anyone help ?CheersAnnika

Casual Listener

Hey there,   i have a problem with may account. Unfortunately i am not able to see concert dates of artists i am following. The concert "button" just don´t exist in my account.. Can anyone ...

Hubo

Community Legend

421 Views

1 replies

0 likes

Account
  • 421 Views
  • 1 replies
  • 0 likes

Account hacked, updated and can’t find old playlists

Help- my account was hacked and upgraded to premium for family. Also my playlists are all gone. I was able to reset the password but that’s it.

Newbie

Help- my account was hacked and upgraded to premium for family.  Also my playlists are all gone.  I was able to reset the password but that’s it.

Maxim

Spotify Star

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution No Facebook friends

Hello, I've got a Spotify account made through Facebook, and I also hold a Spotify family premium membership on it.Although, I can't seem to add my friends from Facebook onto my Spotify. I've read most of the solutions on here, and I can't seem to ge...

Newbie

Hello,   I've got a Spotify account made through Facebook, and I also hold a Spotify family premium membership on it. Although, I can't seem to add my friends from Facebook onto my Spotify. I...

double-o-seven

Regular

656 Views

2 replies

0 likes

  • 656 Views
  • 2 replies
  • 0 likes

Superuser Contribution Connection to FB: "Sorry there has been a temporary error, please try again later."

On the desktop version, the button to connect to FB is unresponsive. So, I tried connecting my account to facebook via spotify's online site, but this message shows up "Sorry there has been a temporary error, please try again later."I'm not sure what...

Casual Listener

On the desktop version, the button to connect to FB is unresponsive. So, I tried connecting my account to facebook via spotify's online site, but this message shows up "Sorry there has been a te...

Melody

Spotify

1360 Views

6 replies

0 likes

  • 1360 Views
  • 6 replies
  • 0 likes