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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

82671 Views

9 replies

2 likes

Account
Login
  • 82671 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

658466 Views

13 replies

4 likes

Account
  • 658466 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

740042 Views

18 replies

29 likes

  • 740042 Views
  • 18 replies
  • 29 likes

Superuser Contribution can't update my profile (change country)

Hi, I have recently moved to Kenya from Sweden. I cannot open Spotify (I get the following error: Your country does not match the one set in your profile. To continue use, update your profile or upgrade your spotify account) error code: 408). I canno...

Casual Listener

Hi,    I have recently moved to Kenya from Sweden. I cannot open Spotify (I get the following error: Your country does not match the one set in your profile. To continue use, update your ...

MattSuda

Spotify Star

1353 Views

10 replies

1 likes

  • 1353 Views
  • 10 replies
  • 1 likes

Where are any profile settings, I can't even...

I'm really annoyed by Apple music and was searching for an alternative. Turned out I had an old spotify account, but I set a fake name and birth date back in the day, which I wanted to rectify, but can't, for whatever bulls**t reason. I browsed throu...

Visitor

I'm really annoyed by Apple music and was searching for an alternative. Turned out I had an old spotify account, but I set a fake name and birth date back in the day, which I wanted to rectify, but c...

Hubo

Community Legend

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Remove Account

Hello Spotify, I was trying to close my Spotify account, and it said to check my email to verify I was really closing it. But I never accept the email, Ive been checking it all over. Please help me, I just want to close my account. Thanks

Visitor

Hello Spotify,   I was trying to close my Spotify account, and it said to check my email to verify I was really closing it. But I never accept the email, Ive been checking it all over. Please ...

TheBrickSlayer

Roadie

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

404 Not Found 198.55.99.48 - no redirects at this IP

I've been trying to log into my account for about a week with no luck. When I go to http://www.spotify.com/account or http://www.spotify.com/is/account/overview/ or try to follow any link to access my account I get this. 404 Not Found 198.55.99.48 - ...

Casual Listener

I've been trying to log into my account for about a week with no luck.    When I go to http://www.spotify.com/account or http://www.spotify.com/is/account/overview/ or try to follow ...

Le27

Casual Listener

767 Views

2 replies

3 likes

Account
  • 767 Views
  • 2 replies
  • 3 likes

Change my spotify username in url link?

Hi Everyone!Alright, I understand there is no way to change Spotify username. So I created a new account as everybody suggested. That is also really helpful if I want my old playlists to put into my new account you can do this. But my old Spotify acc...

Casual Listener

Hi Everyone! Alright, I understand there is no way to change Spotify username. So I created a new account as everybody suggested. That is also really helpful if I want my old pla...

Maxim

Spotify Star

14324 Views

3 replies

3 likes

Account
Other
  • 14324 Views
  • 3 replies
  • 3 likes

Making playlists Public

Why my playlists Väike Vine and Väike Vine 2018 can't be found with the Spotify Search function? I made them public.

Casual Listener

Why my playlists Väike Vine and Väike Vine 2018 can't be found with the Spotify Search function? I made them public.  

Izzy25

Casual Listener

487 Views

2 replies

0 likes

  • 487 Views
  • 2 replies
  • 0 likes

Cant log in

Simple log in i just press log in and no progress keeps show me the regular log in page with no coment or any error message. Even tried many times changing the password (which is not the problem) bit still can't log. HELP!!!Thanks.

Casual Listener

Simple log in   i just press log in and no progress  keeps show me the regular log in page with no coment or any error message.  Even tried many times changing the password (which...

gapone2ak7ojhzc

Casual Listener

1427 Views

6 replies

1 likes

Login
  • 1427 Views
  • 6 replies
  • 1 likes

Superuser Contribution I cant cancel my Facebook log-in account

So I have a new account on Spotify and I want to cancel my Facebook log-in accoount but then it says that it sent a confirmation before they deactivate my account to one of my old gmail accounts which I can't log-in now since I forgot the password be...

Newbie

So I have a new account on Spotify and I want to cancel my Facebook log-in accoount but then it says that it sent a confirmation before they deactivate my account to one of my old gmail accounts whic...

Alfredo

Roadie

614 Views

1 replies

0 likes

Account
  • 614 Views
  • 1 replies
  • 0 likes

Superuser Contribution password reset

Hi. I could not sign in to my account. I tried to reset my password. But I could not get any mails from Spotify. Any solution?

Visitor

Hi. I could not sign in to my account. I tried to reset my password. But I could not get any mails from Spotify. Any solution?

Melody

Spotify

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes

Superuser Contribution password reset does not work

I have followed the password reset link and chosen a new password, but when I try to login in the app it tells me I'm using the wrong password

Newbie

I have followed the password reset link and chosen a new password, but when I try to login in the app it tells me I'm using the wrong password

Aimee_T

Roadie

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Superuser Contribution Quitting my $14.99 premium subscription due to offline/login issue

Well, I am sure this is a re-run topic for thousands of other previous Spotify customers, but I am NOT going to keep paying for a service where I have to unistall my app a couple times a month and then reinstall it and then re-download all my content...

Newbie

Well, I am sure this is a re-run topic for thousands of other previous Spotify customers, but I am NOT going to keep paying for a service where I have to unistall my app a couple times a month and th...

SergioDavid

Roadie

703 Views

1 replies

0 likes

Account
Premium
Subscription
Unlimited
  • 703 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Error 404

Spotify öğrenci indirimi için belge yükledim ve sheerID’drn email aldım. Gönderdikleri emailde başvuruyu tamamlamak için link atmışlar ama tıklayınca açılmıyor link. Aranızda sebebini bilen varsa cevaplayabilir mi? Teşekkürler.

Casual Listener

Spotify öğrenci indirimi için belge yükledim ve sheerID’drn email aldım. Gönderdikleri emailde başvuruyu tamamlamak için link atmışlar ama tıklayınca açılmıyor link. Aranızda sebebini bilen varsa cev...

Alfredo

Roadie

934 Views

1 replies

0 likes

Premium
  • 934 Views
  • 1 replies
  • 0 likes

Realizei o pagamanto mas ainda não estou premium

Fiz uma assinatura premium na minha conta, recebi uma mensagem de texto da operadora do cartão confirmando uma compra mas não estou premium ainda. Realizei a tentativa denovo, foi cobrado novamente mas de novo não deu certo, ou seja, paguei 2 vezes e...

Casual Listener

Fiz uma assinatura premium na minha conta, recebi uma mensagem de texto da operadora do cartão confirmando uma compra mas não estou premium ainda. Realizei a tentativa denovo, foi cobrado novamente m...

Bittencourt

Spotify Star

684 Views

3 replies

0 likes

  • 684 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't change email in account

I created my account with Facebook and I've found I'm unable to change many features of my account. For one thing, my email. I deleted my email months ago because it's old and I barely use it, and updated my new email on facebook. I tried to update i...

Visitor

I created my account with Facebook and I've found I'm unable to change many features of my account. For one thing, my email. I deleted my email months ago because it's old and I barely use it, and up...

Alfredo

Roadie

626 Views

1 replies

0 likes

Account
  • 626 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I "de-duplicate" songs from BETWEEN playlists, efficiently and effectively?

I'm a relative "newbie" when it comes to Spotify and how to use it, so please bear with me if this is in the wrong forum or just a stupid question. Having said that, I created a whole bunch of playlists with numerous songs on them, only to discover o...

Visitor

I'm a relative "newbie" when it comes to Spotify and how to use it, so please bear with me if this is in the wrong forum or just a stupid question.    Having said that, I created a whole ...

Alfredo

Roadie

564 Views

1 replies

0 likes

Account
  • 564 Views
  • 1 replies
  • 0 likes

Superuser Contribution I want to transfer music listening data and songs saved to one account from other. How to do?

Hello, I had to create a new account because I forgot my family adress saved in the account and cannot add more due to it (I don't know why spotify does not let us see the adress we saved is another question tough...). So I will abandon one account b...

Newbie

Hello,   I had to create a new account because I forgot my family adress saved in the account and cannot add more due to it (I don't know why spotify does not let us see the adress we saved is...

SergioDavid

Roadie

514 Views

2 replies

0 likes

Account
  • 514 Views
  • 2 replies
  • 0 likes

Superuser Contribution Someone changed the email of my account and added a family package

Hi, I cant access my account. I check my emails from a mailbox i don't check so often and noticed I have received an email on april 15th 2018 for a change of email and I wasn't the one who changed it. Plus, someone added a family package to my accoun...

Visitor

Hi, I cant access my account. I check my emails from a mailbox i don't check so often and noticed I have received an email on april 15th 2018 for a change of email and I wasn't the one who changed it...

Aimee_T

Roadie

854 Views

1 replies

0 likes

Account
Security
  • 854 Views
  • 1 replies
  • 0 likes

Spotify Family Plan - Adding Member not in the same country as you

Hi, I am trying to add my parents to my Family Plan. They receive the invite email to join the plan, however when they go to accept the invite it does not work. Are there any exceptions to family plans based on location? I am located in Canada and my...

Newbie

Hi, I am trying to add my parents to my Family Plan. They receive the invite email to join the plan, however when they go to accept the invite it does not work. Are there any exceptions to family pla...

Bethany_Dawn

Community Legend

897 Views

1 replies

0 likes

Account
Premium
  • 897 Views
  • 1 replies
  • 0 likes

Superuser Contribution Desvinculación de cuenta de spotify

Hola buenas, mi problema es que me dice cuando vinculo mi cuenta Spotify a PSN que ya esta vinculada la cuenta... me gustaria saber que cuenta tengo ya vinculada porque e robaron el ps4 asi poder desactivarla de PSN y poder optar a poner mi cuenta ac...

Newbie

Hola buenas, mi problema es que me dice cuando vinculo mi cuenta Spotify a PSN que ya esta vinculada la cuenta... me gustaria saber que cuenta tengo ya vinculada porque e robaron el ps4 asi poder des...

Alfredo

Roadie

528 Views

1 replies

0 likes

Account
Login
  • 528 Views
  • 1 replies
  • 0 likes

Superuser Contribution recently played not syncing with my devices

I‘m listening to Spotify on different devices, but if I’m listening to some playlists on one device it doesnt appear later on the other phone as ‚recently played‘ about 4 weeks ago wasnt this a problem- I saw which playlists and songs I’m listening t...

Casual Listener

I‘m listening to Spotify on different devices, but if I’m listening to some playlists on one device it doesnt appear later on the other phone as ‚recently played‘   about 4 weeks ago wasn...

kristianodie

Casual Listener

16739 Views

24 replies

27 likes

  • 16739 Views
  • 24 replies
  • 27 likes