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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Menelaos_f
  • Casual Listener
  • 167975 Views
  • 689 replies
  • 56 likes
  • Account
  • 167975 Views
  • 689 replies
  • 56 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1088881 Views
  • 118 replies
  • 104 likes
  • Account
  • 1088881 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 51653 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51653 Views
  • 57 replies
  • 8 likes

Forgot the email I used for an account

Hi I accidentally logged out of my account and I couldn't log back in because I'd forgotten my password. I know my username so I tried resetting my password but I can't remember what email I used. Is there any way I can find out what email I used for...

  • Newbie
  • Hi I accidentally logged out of my account and I couldn't log back in because I'd forgotten my password. I know my username so I tried resetting my password but I can't remember what email I use...
  • Flanstario1
  • Composer
  • 241 Views
  • 1 replies
  • 0 likes
  • Account
  • 241 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account Hacked

Hello, My account has been Hacked last night... I received this mail from spotify : Bonjour, c'est Spotify. Nous souhaitions vous informer que l'adresse e-mail sur votre compte Spotify a été récemment modifiée. Votre ancienne adresse e-mail était :ya...

  • Newbie
  • Hello,   My account has been Hacked last night... I received this mail from spotify :   Bonjour, c'est Spotify.         ...
  • louline
  • Newbie
  • 1804 Views
  • 2 replies
  • 0 likes
  • Account
  • 1804 Views
  • 2 replies
  • 0 likes

Superuser Contribution You are currently set to off line. Go online to connect to Spotify.

How can I change the settings to go online when I can't log in to my account because I'm set to offline.

  • Newbie
  • How can I change the settings to go online when I can't log in to my account because I'm set to offline.   
  • ABarchus
  • Newbie
  • 528 Views
  • 2 replies
  • 0 likes
  • 528 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Connect - Multiple Speakers/Devices

After re etablishment of my account spotify connect doesn,t work anymore. I have reinstalled Spotify, rebooted the router, etc. but nothing helped. can you help me?

  • Regular
  • After re etablishment of my account spotify connect doesn,t work anymore. I have reinstalled Spotify, rebooted the router, etc. but nothing helped. can you help me?  
  • michpe1111
  • Regular
  • 347 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 347 Views
  • 4 replies
  • 0 likes

Removing Songs After Hacked

I was hacked in the last six months and the person using my account listened to exclusively french hip-hop/rap, and it's still affecting my discovery playlists and radio stations in general. I don't see anything about clearing my play history, and th...

  • Newbie
  • I was hacked in the last six months and the person using my account listened to exclusively french hip-hop/rap, and it's still affecting my discovery playlists and radio stations in general. I don't ...
  • songassistant
  • Composer
  • 3476 Views
  • 2 replies
  • 9 likes
  • Account
    Security
  • 3476 Views
  • 2 replies
  • 9 likes

Favorites dissapeared

Help, my favorites playlist dissapeared.

  • Newbie
  • Help, my favorites playlist dissapeared.
  • MattSuda
  • Spotify Star
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Can't find mobile payment method

I'm having trouble. The other day, I could've sworn that Smart users can buy Premium through mobile payment method. When I was about to do just that the next two days, I can't seem to find that method again. HELP!

  • Casual Listener
  • I'm having trouble. The other day, I could've sworn that Smart users can buy Premium through mobile payment method. When I was about to do just that the next two days, I can't seem to find that metho...
  • AdrianToxx
  • Newbie
  • 2972 Views
  • 11 replies
  • 0 likes
  • Subscription
  • 2972 Views
  • 11 replies
  • 0 likes

All my playlist was deleted.

Hi, today happened something very strange, I was playing music in my Android app, suddenly it stopped, when I went to check, I realized that was opened a notice telling me that other device was playing music with my Spotify account. I didn't knew thi...

  • Newbie
  • Hi, today happened something very strange, I was playing music in my Android app, suddenly it stopped, when I went to check, I realized that was opened a notice telling me that other device was playi...
  • phan_times
  • Community Legend
  • 189 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 189 Views
  • 1 replies
  • 0 likes

Solved!! Adblocker legal?

Does the terms and conditions that say we can't use any script or automated process to manipulate spotify services mean we can't use an adblocker?

  • Casual Listener
  • Does the terms and conditions that say we can't use any script or automated process to manipulate spotify services mean we can't use an adblocker?
  • Noah
  • Spotify Star
  • 2809 Views
  • 1 replies
  • 0 likes
  • Free
    Other
  • 2809 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why won't premium let me skip or shuffle songs?

My son has had a premium account when he entered his payment this last time it now will not let him skip or shuffle song. Is there a setting he needs to click it is like he has been bumped down to the free version even though he has paid the subscrip...

  • Newbie
  • My son has had a premium account when he entered his payment this last time it now will not let him skip or shuffle song.  Is there a setting he needs to click it is like he has been bumped down...
  • TiffanyYvette
  • Newbie
  • 1080 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1080 Views
  • 2 replies
  • 0 likes

paying 5 months up front

i was curious that if i bought a 50.00 visa card will that pay for 5 months or will i get ripped off??

  • Casual Listener
  • i was curious that if i bought a 50.00 visa card will that pay for 5 months or will i get ripped off??  
  • Lisa43
  • Casual Listener
  • 235 Views
  • 2 replies
  • 0 likes
  • 235 Views
  • 2 replies
  • 0 likes

ECADE

Hello!In Brazil for you to play licensed music it is necessary to make the payment of an organ called ECADE.If I am premium Spotfy I can play the licensed songs in an environment and replace my signature of ECADE without the danger of legal justice a...

  • Newbie
  • Hello! In Brazil for you to play licensed music it is necessary to make the payment of an organ called ECADE. If I am premium Spotfy I can play the licensed songs in an environment and replace my s...
  • phan_times
  • Community Legend
  • 263 Views
  • 1 replies
  • 0 likes
  • Premium
    Unlimited
  • 263 Views
  • 1 replies
  • 0 likes

Can't change country

Hey! I need to update my payment info for my premium but I need to change country from sweden to USA to do so, since I have an american debit card. But I can't change country, it wont let me! even though I am in america. Help pleaseee

  • Newbie
  • Hey! I need to update my payment info for my premium but I need to change country from sweden to USA to do so, since I have an american debit card. But I can't change country, it wont let me! even th...
  • jacheli81
  • Newbie
  • 257 Views
  • 2 replies
  • 0 likes
  • 257 Views
  • 2 replies
  • 0 likes

Solved!! Student discounts in Ireland

I am aware that students using spotify in the uk and the usa receive a discounted charge of £4.99/$4.99 per month. Why is this not available in Ireland yet?

  • Regular
  • I am aware that students using spotify in the uk and the usa receive a discounted charge of £4.99/$4.99 per month. Why is this not available in Ireland yet?
  • adeleocallaghan
  • Newbie
  • 14906 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 14906 Views
  • 3 replies
  • 0 likes

Email changed by someone and cannot access my account

Dear Spotify, I received an email saying my email has been changed and now I cannot access my account. On top of that, I have been charged a subscription since last august that I've been disputing with my credit card company. What can I do to resolve...

  • Casual Listener
  • Dear Spotify,   I received an email saying my email has been changed and now I cannot access my account. On top of that, I have been charged a subscription since last august that I've been dis...
  • nabwong
  • Casual Listener
  • 300 Views
  • 2 replies
  • 0 likes
  • 300 Views
  • 2 replies
  • 0 likes

Email address change

I recently updated my email address with Facebook yet my spotify acount does not change to the current email address. I have followed the insptruction on changing the address in facebook and it is correct there, yet when i log out and log back into S...

  • Casual Listener
  • I recently updated my email address with Facebook yet my spotify acount does not change to the current email address. I have followed the insptruction on changing the address in facebook and it is co...
  • kejt_
  • Community Legend
  • 307 Views
  • 3 replies
  • 0 likes
  • 307 Views
  • 3 replies
  • 0 likes

Family member on primium account sees my credit info

I sent a link for my son to be a primium member but when he opens it up it goes to my account information. How can I change that so he can pick songs under his name

  • Newbie
  • I sent a link for my son to be a primium member but when he opens it up it goes to my account information. How can I change that so he can pick songs under his name 
  • Maxim
  • Spotify Star
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

No active account

Due to failing a payment and restarting it via my wifes part of our family account I can't log in to my own account anymore and if i try the reset password function it says my email isnt an active account. Yet if i look for the account I can find it ...

  • Newbie
  • Due to failing a payment and restarting it via my wifes part of our family account I can't log in to my own account anymore and if i try the reset password function it says my email isnt an active ac...
  • JuandeGF
  • Regular
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Lost all my playlist and someone hijacked my profile

Hey SpotifyBack around x.mas, I suddently experinced something strange. Someone was using my account and making playlists and following playlist artist. The person was deffently not from my country, maybe france since I also started recieving email i...

  • Regular
  • Hey Spotify Back around x.mas, I suddently experinced something strange. Someone was using my account and making playlists and following playlist artist. The person was deffently not from my count...
  • alloedee
  • Regular
  • 226 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 226 Views
  • 1 replies
  • 0 likes

wrong facebook email

I created a spotify account via Facebook 7 years ago, since then I have changed the email accociated with my facebook acount but the changes didn't go through to spotify. I am now not capable of deleting my account because it's linked to an email tha...

  • Newbie
  • I created a spotify account via Facebook 7 years ago, since then I have changed the email accociated with my facebook acount but the changes didn't go through to spotify. I am now not capable of dele...
  • kejt_
  • Community Legend
  • 186 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 186 Views
  • 1 replies
  • 0 likes

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