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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1633 Views
  • 0 replies
  • 7 likes
  • Security
  • 1633 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 446165 Views
  • 970 replies
  • 108 likes
  • Account
  • 446165 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199149 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199149 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108387 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108387 Views
  • 72 replies
  • 11 likes

Solved!! Combine accounts

First off my daughter and I both have galaxy S8 phones and separate facebook accounts.I just made my, mom, account premium and added my daughters created playlists to my account.The account is under moms, facebook log on and we cannot log daughter on...

  • Casual Listener
  • First off my daughter and I both have galaxy S8 phones and separate facebook accounts. I just made my, mom, account premium and added my daughters created playlists to my account. The account is un...
  • Amaloney4
  • Casual Listener
  • 837 Views
  • 2 replies
  • 0 likes
  • 837 Views
  • 2 replies
  • 0 likes

Can I temporary disable Facebook and still use my Spotify account meanwhile?

I've created my Spotify account through Facebook and I know that I have to create a new account if I want to fully delete my Facebook account. But my question is, can I just temporary disable my Facebook account (not fully deleted) and still use this...

  • Casual Listener
  • I've created my Spotify account through Facebook and I know that I have to create a new account if I want to fully delete my Facebook account.   But my question is, can I just tempor...
  • Amaloney4
  • Casual Listener
  • 568 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 568 Views
  • 2 replies
  • 0 likes

Superuser Contribution Problems paying for Premium Upgrade

When I try to upgrade to Premium, Spotify will accept all of my credit card details except for the valid month. It then asks me 'in red text', to add the month, which I try continuously to do, however, it gives me the choice of the month only once, b...

  • Newbie
  • When I try to upgrade to Premium, Spotify will accept all of my credit card details except for the valid month.  It then asks me 'in red text', to add the month, which I try continuously to do, ...
  • TrulyGordin
  • Gig Goer
  • 367 Views
  • 2 replies
  • 0 likes
  • 367 Views
  • 2 replies
  • 0 likes

Superuser Contribution Change country

Spotify Username Plan Free/Premium Country Brasil My Question or Issue Hey. I am moving back from Brasil to France and I want to keep using my spotify premium in France. I have tried to change my bank details and put a french bank acount details but...

  • Newbie
  • Spotify Username <snip - Mod edit> Plan Free/Premium Country   Brasil  My Question or Issue  Hey. I am moving back from Brasil to France and I want to keep using ...
  • adriancasas
  • Casual Listener
  • 517 Views
  • 2 replies
  • 0 likes
  • 517 Views
  • 2 replies
  • 0 likes

Solved!! Fui cobrado duas vezes no mesmo mês

Minha inscrição do mês de março foi cobrada duas vezes uma no dia 10/03 e outra no dia 13/03. 10/03 - EC* spotify osasco13/03- Ebanx spotify Como faço pra resolver isso?

  • Regular
  • Minha inscrição do mês de março foi cobrada duas vezes uma no dia 10/03 e outra no dia 13/03.   10/03 - EC* spotify osasco 13/03- Ebanx spotify   Como faço pra resolver isso?
  • Bittencourt
  • Spotify Star
  • 10883 Views
  • 44 replies
  • 2 likes
  • Account
    Premium
    Subscription
  • 10883 Views
  • 44 replies
  • 2 likes

Solved!! Please remove my card information, now.

Hello, I was charged for Premium after being offered a free trial, because I was asked to add my card for an automatic renewal subscription in case I liked the service, seemed fair. But I was charged for the "free" trial. Then I decided to cancel the...

  • Regular
  • Hello,   I was charged for Premium after being offered a free trial, because I was asked to add my card for an automatic renewal subscription in case I liked the service, seemed fair. But I wa...
  • cr_-125tsmof9
  • Regular
  • 2095 Views
  • 6 replies
  • 0 likes
  • 2095 Views
  • 6 replies
  • 0 likes

Superuser Contribution Family Premium Problem

Greetings everyone, so i have made a Family Premium account and invited the other five memberswithout a problem and everything worked fine.Now a few days ago, one member couldn't use the Premium features anymore(and still can't, despite that the addr...

  • Regular
  • Greetings everyone,   so i have made a Family Premium account and invited the other five members without a problem and everything worked fine. Now a few days ago, one member couldn't use the...
  • Melody
  • Spotify
  • 537 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 537 Views
  • 4 replies
  • 0 likes

Superuser Contribution I can't log into spotify - Keeps coming up with circle with cross

hi,I cannot log into my spotify account on my computer.I've restarted my computer, deleted the program & reinstalled.I've changed my password also to see if that helps, but nothing.I enter my username + password & it comes up with a red circle with a...

  • Casual Listener
  • hi, I cannot log into my spotify account on my computer. I've restarted my computer, deleted the program & reinstalled. I've changed my password also to see if that helps, but nothing. ...
  • Melody
  • Spotify
  • 560 Views
  • 3 replies
  • 0 likes
  • 560 Views
  • 3 replies
  • 0 likes

Superuser Contribution Account visibility

Hi! I made an account with only account instead of Facebook. But how come my account isn't visible to other users? They can't find me in the search box although my account is actually linked with Facebook for the moment. Is this just because I chose ...

  • Newbie
  • Hi!  I made an account with only account instead of Facebook.  But how come my account isn't visible to other users? They can't find me in the search box although my account is actua...
  • user-removed
  • Not applicable
  • 383 Views
  • 1 replies
  • 0 likes
  • Account
  • 383 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connection to FB: "Sorry there has been a temporary error, please try again later."

On the desktop version, the button to connect to FB is unresponsive. So, I tried connecting my account to facebook via spotify's online site, but this message shows up "Sorry there has been a temporary error, please try again later."I'm not sure what...

  • Casual Listener
  • On the desktop version, the button to connect to FB is unresponsive. So, I tried connecting my account to facebook via spotify's online site, but this message shows up "Sorry there has been a te...
  • Melody
  • Spotify
  • 1240 Views
  • 6 replies
  • 0 likes
  • 1240 Views
  • 6 replies
  • 0 likes

Superuser Contribution Cant upgrade to premium again

HI GUYS FOR SOME REASON MY CREDIT CARD THAT SPOTIFY ALWAYS PURCHASING ITS MONTHLY FEE IS CANCELLED. AND MY BANK SENT ME A NEW CARD. AFTER THAT I FORGOT TO UPDATE MY NEW CARDS INFORMATION ON SPOTIFY. SO, SPOTIFY DOWNGRADED MY ACCOUNT TO FREE ACCOUNT A...

  • Newbie
  • HI GUYS   FOR SOME REASON MY CREDIT CARD THAT SPOTIFY ALWAYS PURCHASING ITS MONTHLY FEE IS CANCELLED. AND MY BANK SENT ME A NEW CARD. AFTER THAT I FORGOT TO UPDATE MY NEW CARDS INFORMATION ON ...
  • user-removed
  • Not applicable
  • 394 Views
  • 1 replies
  • 3 likes
  • Account
    Premium
    Subscription
  • 394 Views
  • 1 replies
  • 3 likes

Superuser Contribution account disappeared

my account seems to have disappeared. I have premium and had 1300 songs saved. Now it doesnt even recognize my email address. So I resigned up and now I have no songs. I resigned up for spotify premium and have been a loyal customer for many years. H...

  • Visitor
  • my account seems to have disappeared. I have premium and had 1300 songs saved. Now it doesnt even recognize my email address. So I resigned up and now I have no songs. I resigned up for spotify premi...
  • user-removed
  • Not applicable
  • 268 Views
  • 1 replies
  • 0 likes
  • Account
  • 268 Views
  • 1 replies
  • 0 likes

Solved!! Cant login

Have reset my PW and still can't login 

  • Newbie
  • Have reset my PW and still can't login 
  • songassistant
  • Composer
  • 391 Views
  • 1 replies
  • 0 likes
  • Login
  • 391 Views
  • 1 replies
  • 0 likes

Connecting a spotify account with an existing facebook account

Hi,The issue I'm having is I want to connect my facebook account to my spotify account (the account with premium, this account) but I connected with facebook once and now when I try to connect with facebook it tells me there is an existing account.Is...

  • Newbie
  • Hi, The issue I'm having is I want to connect my facebook account to my spotify account (the account with premium, this account) but I connected with facebook once and now when I try to connect with...
  • songassistant
  • Composer
  • 477 Views
  • 1 replies
  • 0 likes
  • Account
  • 477 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Verification Email

How do I get a verification email sent to myself? I read that I need to click on My Settings, but when I go to Profile, I do not see that option. I have clicked on all the links there and nothing. Please help!

  • Casual Listener
  •   How do I get a verification email sent to myself?  I read that I need to click on My Settings, but when I go to Profile, I do not see that option.  I have clicked on all the links t...
  • Melody
  • Spotify
  • 3729 Views
  • 1 replies
  • 0 likes
  • 3729 Views
  • 1 replies
  • 0 likes

connecting LFM profile to Spotify

I can log into Spotify (desktop) but I can't connect my LFM profile to Spotify. I have tried numerous times changing my password with no luck. Any help is much appreciated.

  • Regular
  • I can log into Spotify (desktop) but I can't connect my LFM profile to Spotify. I have tried numerous times changing my password with no luck. Any help is much appreciated.
  • asummerkiss
  • Regular
  • 411 Views
  • 2 replies
  • 0 likes
  • Other
  • 411 Views
  • 2 replies
  • 0 likes

Connect to facebook and 2 accounts with the same email

Basically, for the past hour i have been trying to connect my main spotify account "warmishfrog" to facebook with no success. So after trial and error i managed to connect my facebook account (that uses an identical email) to a spotify account. Howev...

  • Newbie
  • Basically, for the past hour i have been trying to connect my main spotify account "warmishfrog" to facebook with no success. So after trial and error i managed to connect my facebook account (that u...
  • Loxer
  • Community Legend
  • 277 Views
  • 1 replies
  • 1 likes
  • 277 Views
  • 1 replies
  • 1 likes

Superuser Contribution Account Trouble and Making a List of Music

All I want to do is to make a list of my music.To copy the name of tracks to a Word document or something, so all the songs I have are listed out. But I can't sign into my account on a laptop because I am under a family plan that has the country set ...

  • Newbie
  •     All I want to do is to make a list of my music. To copy the name of tracks to a Word document or something, so all the songs I have are listed out.   But I can't sign into my ...
  • user-removed
  • Not applicable
  • 308 Views
  • 1 replies
  • 0 likes
  • 308 Views
  • 1 replies
  • 0 likes

Solved!! Student discount in Israel

Hey Spotify team!2 months ago you launched your services in Israel, and I got the premium account. Somehow there isn't a student discount option for us Israeli students.I tried to send a request asking to consider my college for approvel via SheerID ...

  • Casual Listener
  • Hey Spotify team! 2 months ago you launched your services in Israel, and I got the premium account. Somehow there isn't a student discount option for us Israeli students. I tried to send a request ...
  • Maxim
  • Spotify Star
  • 9923 Views
  • 1 replies
  • 327 likes
  • Account
    Subscription
  • 9923 Views
  • 1 replies
  • 327 likes

Superuser Contribution Song Streams NOT updating

The streams are not updating on my Spotify for artists app. Super frustrating. Hope this can be resolved asap.

  • Casual Listener
  • The streams are not updating on my Spotify for artists app. Super frustrating. Hope this can be resolved asap. 
  • Melody
  • Spotify
  • 844 Views
  • 1 replies
  • 0 likes
  • 844 Views
  • 1 replies
  • 0 likes