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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1079855 Views
  • 118 replies
  • 104 likes
  • Account
  • 1079855 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49799 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49799 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146197 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146197 Views
  • 4840 replies
  • 118 likes

Superuser Contribution Double costs from creditcard

I found out that I've been paying double for Spotify. I only have one account (that I know of) connected to my facebook. How can I get in contact with Spotify to find out what the other connected account is? I tried using the 'forget password' option...

  • Newbie
  • I found out that I've been paying double for Spotify. I only have one account (that I know of) connected to my facebook. How can I get in contact with Spotify to find out what the other connected acc...
  • kaive
  • Composer
  • 265 Views
  • 2 replies
  • 1 likes
  • 265 Views
  • 2 replies
  • 1 likes

Solved!! All songs gone!

Hi everyone, Today I opened Spotify on my PC and on the account I've always used (I double checked), all the songs I had under "Songs" on the left have disappeared except one I added last night and another one I added this morning. I had -a lot- of s...

  • Casual Listener
  • Hi everyone,   Today I opened Spotify on my PC and on the account I've always used (I double checked), all the songs I had under "Songs" on the left have disappeared except one I added last ni...
  • SgtJulian
  • Casual Listener
  • 134 Views
  • 1 replies
  • 0 likes
  • Account
  • 134 Views
  • 1 replies
  • 0 likes

I am spotify premium user.Spotify keep asking for email & password.Given all info but call them erro

Dear Sir,I am a regular spotify premium subscribler.While wanted to get into the site,the browser kept asking for email and password.After filling the info, it stated they are errors.I also used facebook to log in but same situation happen.This is th...

  • Newbie
  • Dear Sir, I am a regular spotify premium subscribler.While wanted to get into the site,the browser kept asking for email and password.After filling the info, it stated they are errors.I also used fa...
  • 154 Views
  • 0 replies
  • 0 likes
  • 154 Views
  • 0 replies
  • 0 likes

Solved!! Hacked account

Pretty sure my account has been used by another person. No one knows my password, unyet whenever I try and listen to any of my stations or playlists, it gets deverted to a another device. I have the devices number, but I won't post it here for priver...

  • Newbie
  • Pretty sure my account has been used by another person. No one knows my password, unyet whenever I try and listen to any of my stations or playlists, it gets deverted to a another device. I have the ...
  • Maxim
  • Spotify Star
  • 186 Views
  • 1 replies
  • 0 likes
  • Security
  • 186 Views
  • 1 replies
  • 0 likes

Second premium user and echo dot.

HelloMy family recieved two echo dots for Christmas - lucky us! We are premium users, with three log ins for myself, my wife and my daughter. I've linked the main (living room) dot to my phone and spotify with no problem. However I cannot link my dau...

  • Newbie
  • Hello My family recieved two echo dots for Christmas - lucky us! We are premium users, with three log ins for myself, my wife and my daughter.   I've linked the main (living room) dot to my p...
  • 228 Views
  • 0 replies
  • 1 likes
  • 228 Views
  • 0 replies
  • 1 likes

All playlists keep getting deleted

For some reason, on multiple occasions recently all of my Playlists have been deleted and replaced with 4 playlists I haven't created or followed. I've recovered my playlists via the web interface however the same issue then just happens again.Anyone...

  • Newbie
  • For some reason, on multiple occasions recently all of my Playlists have been deleted and replaced with 4 playlists I haven't created or followed. I've recovered my playlists via the web interface ho...
  • cybermath3
  • Newbie
  • 343 Views
  • 1 replies
  • 0 likes
  • 343 Views
  • 1 replies
  • 0 likes

kuendigung?

hallo ich habe ein spotify account moechte nun aber ein familienaccount von spotify. muss ich mein aktuellles acount loeschen um ein familyaccount zu machen?

  • Newbie
  • hallo ich habe ein spotify account moechte nun aber ein familienaccount von spotify. muss ich mein aktuellles acount loeschen um ein familyaccount zu machen?
  • Maxim
  • Spotify Star
  • 130 Views
  • 1 replies
  • 0 likes
  • 130 Views
  • 1 replies
  • 0 likes

Location Change

Hi, I recently moved from Ireland to the Netherlands. My account is set to Ireland and in the edit options only 2 options come up; Ireland and Frnace. I live with my brother so am going to go onto a family account he has set up. He sends me the link ...

  • Newbie
  • Hi,   I recently moved from Ireland to the Netherlands. My account is set to Ireland and in the edit options only 2 options come up; Ireland and Frnace. I live with my brother so am going to g...
  • 102 Views
  • 0 replies
  • 0 likes
  • 102 Views
  • 0 replies
  • 0 likes

Problem with Username

I have a Premium account (Mrdingi) and when I try to reset my password, I get the following message:"The username you provided is not associated with an active Spotify account."I am attaching a screenshot showing my paid Spotify username.

  • Not applicable
  • I have a Premium account (Mrdingi) and when I try to reset my password, I get the following message: " The username you provided is not associated with an active Spotify account." I am attaching ...
  • Luke
  • Spotify Star
  • 276 Views
  • 5 replies
  • 0 likes
  • Account
    Login
  • 276 Views
  • 5 replies
  • 0 likes

Another username change request

This is ridiculous, i am not a number. I'm certain i actually had a username at one point and it recently crapped itself. Please allow users to change or atleast request a username change, just look at this nonsense when i try to embed my spotify on ...

  • Music Fan
  • This is ridiculous, i am not a number. I'm certain i actually had a username at one point and it recently crapped itself. Please allow users to change or atleast request a username change, just look ...
  • IguanaSetup
  • Community Legend
  • 191 Views
  • 3 replies
  • 0 likes
  • Account
  • 191 Views
  • 3 replies
  • 0 likes

HELP!!!!!! You can only use spotify abroad for 14 days

I signed up for spotify premium and I am located in NZ, and in my account settings my country is set to NZ. However when I try to log in on the app it says "you can only use spotify abroad for 14 days" I deleted the application and downloaded it agai...

  • Newbie
  • I signed up for spotify premium and I am located in NZ, and in my account settings my country is set to NZ. However when I try to log in on the app it says "you can only use spotify abroad for 14 day...
  • user-removed
  • Not applicable
  • 608 Views
  • 2 replies
  • 0 likes
  • 608 Views
  • 2 replies
  • 0 likes

Someone’s keep using my account

I tried logging out of all devices as you have recommended. But someone is keep using my account, and I keep hearing what that person is playing. Check my account information immediately please, as I am losing my temper and spotify not having a phone...

  • Newbie
  • I tried logging out of all devices as you have recommended. But someone is keep using my account, and I keep hearing what that person is playing. Check my account information immediately please, as I...
  • user-removed
  • Not applicable
  • 432 Views
  • 2 replies
  • 1 likes
  • 432 Views
  • 2 replies
  • 1 likes

erro de email

Criei uma conta sportify a alguns anos e vinculei ela com o facebook, depois eu mudei a o email do facebook e agora quero atualizar o email na conta do spotify, mas eu nao consigo pois eles me direcionam pra pagina do facebook (onde ja esta meu email...

  • Newbie
  • Criei uma conta sportify a alguns anos e vinculei ela com o facebook, depois eu mudei a o email do facebook e agora quero atualizar o email na conta do spotify, mas eu nao consigo pois eles me direci...
  • guidreer
  • Music Fan
  • 370 Views
  • 1 replies
  • 1 likes
  • 370 Views
  • 1 replies
  • 1 likes

Premium doesnt works

Second time it happens and it doesnt work. Please someone from Spotify contact me and help!!!! Im actually really mad!!!!

  • Newbie
  • Second time it happens and it doesnt work. Please someone from Spotify contact me and help!!!! Im actually really mad!!!!
  • Luke
  • Spotify Star
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes

DELETE ALL SONGS, RESET ACCOUNT TO ZERO

Hello, cant DELETE ALL SONGS, RESET ACCOUNT TO ZERO can anybody help me? regards Chris

  • Not applicable
  • Hello,   cant DELETE ALL SONGS, RESET ACCOUNT TO ZERO   can anybody help me?   regards   Chris
  • Maxim
  • Spotify Star
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Solved!! Facebook and Spotify

Hello. I created my Spotify account by Facebook, and I took a premium subscription for € 0.99 for 3 months during Christmas sales. But I want to create an account without Facebook, but keep my subscription of € 0.99 for 3 months and 9 € 99. How can I...

  • Not applicable
  • Hello. I created my Spotify account by Facebook, and I took a premium subscription for € 0.99 for 3 months during Christmas sales. But I want to create an account without Facebook, but keep my su...
  • IguanaSetup
  • Community Legend
  • 194 Views
  • 1 replies
  • 0 likes
  • Account
  • 194 Views
  • 1 replies
  • 0 likes

Student Discount

I signed up for the student spotify and hulu subscription of $4.99 a month. It charged my account but my subscription says FREE on my account and it saying i need to upgrade to premium. There is no number to call to cancel it and start over. What do ...

  • Not applicable
  • I signed up for the student spotify and hulu subscription of $4.99 a month. It charged my account but my subscription says FREE on my account and it saying i need to upgrade to premium. There is no n...
  • imattolo
  • Community Legend
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes