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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1827 Views
  • 0 replies
  • 8 likes
  • Security
  • 1827 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 448611 Views
  • 970 replies
  • 108 likes
  • Account
  • 448611 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199609 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199609 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108696 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108696 Views
  • 72 replies
  • 11 likes

Account password doesn't work, nor the reset password.

I purchased a Spotify premium account for me and my girlfriend. But she is not able to log in. My phone can log in because the password is saved but the password that we both thought was attached to the account, never works when we try to sign in. Wh...

  • Newbie
  • I purchased a Spotify premium account for me and my girlfriend. But she is not able to log in. My phone can log in because the password is saved but the password that we both thought was attache...
  • songassistant
  • Composer
  • 942 Views
  • 1 replies
  • 0 likes
  • Login
  • 942 Views
  • 1 replies
  • 0 likes

Forgotten username and password

Need to cancel premium account via card Information

  • Casual Listener
  • Need to cancel premium account via card Information
  • Robert_W
  • Community Legend
  • 451 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 451 Views
  • 3 replies
  • 0 likes

Superuser Contribution Reproduce aleatorio

Hola, el problema que tengo es que normalmente mis canciones se reproducen una debajo de otra según el orden que las agrego, pero ahorita se están reproduciendo aleatoriamente, sólo le doy a siguiente y pone otra canción que no es la que añadí despué...

  • Casual Listener
  • Hola, el problema que tengo es que normalmente mis canciones se reproducen una debajo de otra según el orden que las agrego, pero ahorita se están reproduciendo aleatoriamente, sólo le doy a siguient...
  • oscar__puello
  • Casual Listener
  • 1160 Views
  • 2 replies
  • 1 likes
  • Account
    Login
    Premium
  • 1160 Views
  • 2 replies
  • 1 likes

FRaud

I do not have an account with Spotify. Yet Spotify charged my credit card Illegally. How the heck am I supposed to contact someone if there is no phone number? Do I have to report this to the attorney general? How the heck am I supposed to get a hold...

  • Visitor
  • I do not have an account with Spotify. Yet Spotify charged my credit card Illegally. How the heck am I supposed to contact someone if there is no phone number?  Do I have to report this to the a...
  • Robert_W
  • Community Legend
  • 525 Views
  • 1 replies
  • 0 likes
  • Account
  • 525 Views
  • 1 replies
  • 0 likes

couldnt change my country

I recently moved from the UK to Israel.i have tried to change the country on my account accoring to the instractions online.i had to cancle my primum account so i could start a new one with the israeli spotify.how can i do that? will all of my playli...

  • Newbie
  • I recently moved from the UK to Israel. i have tried to change the country on my account accoring to the instractions online. i had to cancle my primum account so i could start a new one with the i...
  • Robert_W
  • Community Legend
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

Email has Expired

Hey. I have a premium spotify account, but the email behind that has expired. I remember my username, but I am unable to log in to the account. I was wondering if there was a way to change my email from this account as I would like to continue using ...

  • Newbie
  • Hey.  I have a premium spotify account, but the email behind that has expired.  I remember my username, but I am unable to log in to the account.  I was wondering if there was a way to...
  • Robert_W
  • Community Legend
  • 491 Views
  • 1 replies
  • 0 likes
  • Account
  • 491 Views
  • 1 replies
  • 0 likes

I can’t update my country settings

Hi, I can’t seem to update my country settings, and there for not use my new card details ( I just moved from the UK to France and have new bank details) I have been trying for a month and my premium subscription is now down. Any tips pls!!

  • Newbie
  • Hi, I can’t seem to update my country settings, and there for not use my new card details ( I just moved from the UK to France and have new bank details) I have been trying for a month and my premium...
  • Robert_W
  • Community Legend
  • 335 Views
  • 1 replies
  • 0 likes
  • 335 Views
  • 1 replies
  • 0 likes

Change e-mail doesn`t work? + question about account change

Hello, I have 2 questions.1) I want to change my e-mailadress but it seems to be impossible. The e-mail, **bleep** and date of birth area can simply not be edited on my account page. I attached a printscreen. How can I solve this? 2) I recently (just...

  • Newbie
  • Hello,   I have 2 questions. 1) I want to change my e-mailadress but it seems to be impossible. The e-mail, **bleep** and date of birth area can simply not be edited on my account page. I att...
  • n_oacf-hsfs5
  • Newbie
  • 537 Views
  • 1 replies
  • 3 likes
  • 537 Views
  • 1 replies
  • 3 likes

Superuser Contribution I BUYİNG PREMİUM BUT İ HAVEN'T PREMİUM !!!!

I paid for Premium. But my premium membership is not active. Give me my money back. I'm going to complain about this company.

  • Newbie
  • I paid for Premium. But my premium membership is not active. Give me my money back. I'm going to complain about this company.
  • Jack
  • Roadie
  • 383 Views
  • 1 replies
  • 0 likes
  • 383 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family premium account suddenly disappeard after 14 days abroad

Hello,I've been account holder of a Family premium plan for at least a year and I've been travelling abroad with the same account for a while without any problems. Today I wasn't able to log in onto my account and got a message saying: "You can only ...

  • Casual Listener
  • Hello, I've been account holder of a Family premium plan for at least a year and I've been travelling abroad with the same account for a while without any problems. Today I wasn't able to log in ont...
  • marsmello
  • Casual Listener
  • 651 Views
  • 2 replies
  • 0 likes
  • 651 Views
  • 2 replies
  • 0 likes

Superuser Contribution Wife can't get on family account

My wife keeps getting rejected when trying to accept the email to join my family plan. I think we are doing everything right, then the last page says "fail". We are stumped.

  • Newbie
  • My wife keeps getting rejected when trying to accept the email to join my family plan.  I think we are doing everything right, then the last page says "fail".  We are stumped.  
  • Jack
  • Roadie
  • 403 Views
  • 1 replies
  • 0 likes
  • 403 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Suddenly I don t have family premium anymore...

I used to be on Facebook but I don't have it anymore since 7/8 weeks...I have premium on a family packet...But I didn't remember the password anymore so I changed to a new one..Now it says I don't have premium anymore but the worst part is I lost al ...

  • Newbie
  • I used to be on Facebook but I don't have it anymore since 7/8 weeks...I have premium on a family packet...But I didn't remember the password anymore so I changed to a new one..Now it says I don't ha...
  • Jack
  • Roadie
  • 2543 Views
  • 1 replies
  • 0 likes
  • 2543 Views
  • 1 replies
  • 0 likes

Solved!! foreign spotify connect devices after signing out everywhere and password change

Hello, there is a foreign spotify connect device in my list and this is terrifying, because I can't do anything about it obviously. I did everything possible, I put on private session, I disconnected Facebook with my Spotify Account, I changed my pas...

  • Casual Listener
  • Hello,   there is a foreign spotify connect device in my list and this is terrifying, because I can't do anything about it obviously. I did everything possible, I put on private session, I dis...
  • Examflash
  • Casual Listener
  • 1352 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 1352 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution I add a new member in my Spotify Family - His account still in Spotify Free

I add my brother in the spotify Family Premium but doesn't work ... he's account is still in Spotify Free. I already check if he give me the right email, reinvite him, but still doesn't work... Can anyone help me ?

  • Casual Listener
  • I add my brother in the spotify Family Premium but doesn't work ... he's account is still in Spotify Free.   I already check if he give me the right email, reinvite him, but still doesn't work...
  • harveyisadora
  • Regular
  • 1596 Views
  • 6 replies
  • 0 likes
  • 1596 Views
  • 6 replies
  • 0 likes

Superuser Contribution May 2018 Update! Why?! :(

I re-downloaded spotify after having no storage and discovered that I am completely unable to view my own profile or find any of my followers. I had reached the 10k song save limit years ago and so I had created playlists of albums, etc. I had my spo...

  • Visitor
  • I re-downloaded spotify after having no storage and discovered that I am completely unable to view my own profile or find any of my followers. I had reached the 10k song save limit years ago and so I...
  • Rubygirl
  • Newbie
  • 2903 Views
  • 2 replies
  • 10 likes
  • Account
    Free
  • 2903 Views
  • 2 replies
  • 10 likes

Solved!! community profile pic

hi! i can't change community profile pic here. how can i this?

  • Casual Listener
  • hi! i can't change community profile pic here. how can i this?
  • extrawelt
  • Casual Listener
  • 526 Views
  • 2 replies
  • 0 likes
  • 526 Views
  • 2 replies
  • 0 likes

Anyone else gotten their Account HACKED recently??

Just happened to me 2 days a go, I kept having all my devices logged out and I couldn't get back in. a password reset later, it happened again the next day. I then found out that whoever stole my access connected it into their facebook and somehow ma...

  • Regular
  • Just happened to me 2 days a go, I kept having all my devices logged out and I couldn't get back in. a password reset later, it happened again the next day. I then found out that whoever stole my acc...
  • santidingo
  • Casual Listener
  • 50670 Views
  • 11 replies
  • 13 likes
  • Security
    Subscription
  • 50670 Views
  • 11 replies
  • 13 likes

Superuser Contribution To log in the app ask me to remove de offline mode, wich I cannot do unless it let me log in! HELP!

I don´t want to remove the app, and downloadit again in order to be able to log in again, It took a lot of time and data to download all the songs in my mobile, I dont want to lose it. Please let me log in!!!!!

  • Casual Listener
  • I don´t want to remove the app, and downloadit again in order to be able to log in again, It took a lot of time and data to download all the songs in my mobile, I dont want to lose it.  Please ...
  • Jack
  • Roadie
  • 607 Views
  • 3 replies
  • 1 likes
  • Login
  • 607 Views
  • 3 replies
  • 1 likes

how do you remove someone?

I keep getting notified on my android device that someone is listening to music from an iphone device that I don't even know where it came from! This is completely aggravating me due to the fact that it doesn't happen to be any of my friends, and thi...

  • Casual Listener
  • I keep getting notified on my android device that someone is listening to music from an iphone device that I don't even know where it came from! This is completely aggravating me due to the fact that...
  • Maxim
  • Spotify Star
  • 9431 Views
  • 6 replies
  • 0 likes
  • Account
  • 9431 Views
  • 6 replies
  • 0 likes

Discord integration not working properly?

I'm having this problem in Discord where the song currently playing only shows when I reload Discord. When the song is finished Discord would stop displaying it as my status. Anyone got any tips on how to solve this?

  • Newbie
  • I'm having this problem in Discord where the song currently playing only shows when I reload Discord. When the song is finished Discord would stop displaying it as my status. Anyone got any tips on h...
  • Marnnson
  • Newbie
  • 918 Views
  • 1 replies
  • 1 likes
  • Account
    Free
    Other
  • 918 Views
  • 1 replies
  • 1 likes