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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 421503 Views
  • 965 replies
  • 108 likes
  • Account
  • 421503 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1186525 Views
  • 119 replies
  • 116 likes
  • Account
  • 1186525 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • twiggypopclaudia
  • Visitor
  • 103474 Views
  • 69 replies
  • 10 likes
  • Account
    Login
    Premium
  • 103474 Views
  • 69 replies
  • 10 likes

Superuser Contribution Can't connect Spotify to Facebook?

I click on the large blue button in the desktop client and nothing happens, the connect to facebook button has been removed from the online account management page, and whe I try on my phone it never takes, what up?

  • Casual Listener
  • I click on the large blue button in the desktop client and nothing happens, the connect to facebook button has been removed from the online account management page, and whe I try on my phone it never...
  • Alfredo
  • Roadie
  • 471 Views
  • 3 replies
  • 1 likes
  • 471 Views
  • 3 replies
  • 1 likes

Solved!! Cancel subscription

I want to cancel my prescription but can't figure it out. Can you give me a step by step of a customer service phone number to call?

  • Newbie
  • I want to cancel my prescription but can't figure it out. Can you give me a step by step of a customer service phone number to call?
  • poaten1953
  • Newbie
  • 8102 Views
  • 52 replies
  • 3 likes
  • 8102 Views
  • 52 replies
  • 3 likes

Fido promotion code given to me by Fido does not work

Hi I have been given promo codes by Fido. When I enter them in. They don't work. I have got multiple new codes by they don't work. Here is the link:https://www.spotify.com/ca-en/redeem/prepaid/Please help on what I need to do

  • Newbie
  • Hi  I have been given promo codes by Fido. When I enter them in. They don't work. I have got multiple new codes by they don't work.  Here is the link: https://www.spotify.com/ca-en/redee...
  • Maxim
  • Spotify Star
  • 383 Views
  • 1 replies
  • 0 likes
  • 383 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error al conectarme con Facebook

He vinculado mi cuenta de Spotify con Facebook y no sale ni mi foto de perfil ni mi nombre real, sigue apareciendo mi nombre de usuario con el que cree mi cuenta. A qué se debe esto ?

  • Newbie
  • He vinculado mi cuenta de Spotify con Facebook y no sale ni mi foto de perfil ni mi nombre real, sigue apareciendo mi nombre de usuario con el que cree mi cuenta. A qué se debe esto ?
  • Tovar
  • Newbie
  • 784 Views
  • 2 replies
  • 0 likes
  • Account
  • 784 Views
  • 2 replies
  • 0 likes

I think I’ve been hacked and don’t know what to do? Please help

I’ve been using Spotify premium for a few months now and have been loving it. However, today when I went on the app it looked as though someone had logged me out to so i tried logging back in but whenever I do I either go back to my old account. I’ve...

  • Newbie
  • I’ve been using Spotify premium for a few months now and have been loving it. However, today when I went on the app it looked as though someone had logged me out to so i tried logging back in but whe...
  • Maxim
  • Spotify Star
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes

Someone meddled with my spotify (hacked or found out pw) and deleted all my songs

Recently there has been someone playing songs on my spotify and at first I thought it was some kind of flaw with Spotify because it was only Despacito. For weeks I kept seeing despacito in recently played but I never listened to it. I did check then ...

  • Newbie
  • Recently there has been someone playing songs on my spotify and at first I thought it was some kind of flaw with Spotify because it was only Despacito. For weeks I kept seeing despacito in recently p...
  • Maxim
  • Spotify Star
  • 259 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 259 Views
  • 1 replies
  • 0 likes

How to change user name ?

my user name only words and numbers. I want to change it how?

  • Newbie
  • my user name only words and numbers. I want to change it how?
  • DerMoriz
  • Roadie
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

need help deactivating

I use my wife's account more than mine, I have a account of my own, but we are trying to figure out how to deactivate my account

  • Newbie
  • I use my wife's account more than mine, I have a account of my own, but we are trying to figure out how to deactivate my account
  • DerMoriz
  • Roadie
  • 212 Views
  • 1 replies
  • 0 likes
  • Account
  • 212 Views
  • 1 replies
  • 0 likes

Log in

hi guysi just wanted to go on my spotify app but i was logged out by i don´t know who.now i can´t log in with my password anymore and i´m not able to reset my password because i forgot my e-mail account. I payed for spotify premium and don´t want to ...

  • Visitor
  • hi guys i just wanted to go on my spotify app but i was logged out by i don´t know who. now i can´t log in with my password anymore and i´m not able to reset my password because i forgot my e-mail ...
  • DerMoriz
  • Roadie
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Superuser Contribution Comment arrêter son abonnement spotify en ayant perdu le mot de passe de son adresse mail

Bonjour , ayant perdu l'aces a mon adresse mail avec le quelle mon compte spotify et lier je n'arive point a utiliser l'aplication et aussicomment regarder une story snap sans que la personne le voit areter l'abonnement qui est tous les mois prelever...

  • Newbie
  •   Bonjour , ayant perdu l'aces a mon adresse mail avec le quelle mon compte spotify et lier je n'arive point a utiliser l'aplication et aussicomment regarder une story snap sans que la personne...
  • SergioDavid
  • Roadie
  • 622 Views
  • 1 replies
  • 0 likes
  • Account
  • 622 Views
  • 1 replies
  • 0 likes

Superuser Contribution Accedi con facebook

Salve ho scaricato spotify sul computer e sto cercando di fare l acceso con facebook (ero già mebra spotify) ma appena premo su 'accedi con facebook' mi si apre la pagina internet di spotify che mi comunica che forse c'è qualche problema e di provare...

  • Newbie
  • Salve ho scaricato spotify sul computer e sto cercando di fare l acceso con facebook (ero già mebra spotify) ma appena premo su 'accedi con facebook' mi si apre la pagina internet di spotify che mi c...
  • SergioDavid
  • Roadie
  • 330 Views
  • 1 replies
  • 0 likes
  • 330 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can not login with my email but I can with facebook

some time ago I used a modified version of Spotify, and now I can not log in with my email but I can with Facebook. I suppose my account has been suspended, but how could I recover it in order to log in with my email?

  • Newbie
  • some time ago I used a modified version of Spotify, and now I can not log in with my email but I can with Facebook. I suppose my account has been suspended, but how could I recover it in order to log...
  • SergioDavid
  • Roadie
  • 215 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 215 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't login

I reseted my account password multiple times and I still can't login. My sister logged in on my app but I can't on her's. Was my account banned?

  • Newbie
  • I reseted my account password multiple times and I still can't login. My sister logged in on my app but I can't on her's. Was my account banned?  
  • SergioDavid
  • Roadie
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Superuser Contribution Suscripcion anual

Pagué una suscripción anual, figura el cargo en la tarjeta de crédito, tengo el recibo en la cuenta pero me sale el cartel rojo de que pague cuanto antes para seguir siendo premium sino pierdo todos los beneficios y los playlists ¿Quien me soluciona ...

  • Newbie
  • Pagué una suscripción anual, figura el cargo en la tarjeta de crédito, tengo el recibo en la cuenta pero me sale el cartel rojo de que pague cuanto antes para seguir siendo premium sino pierdo todos ...
  • SergioDavid
  • Roadie
  • 739 Views
  • 1 replies
  • 0 likes
  • 739 Views
  • 1 replies
  • 0 likes

Superuser Contribution Avertissement

Bonjour j'utiliser une ancienne version de spotify qui m'évitait les pub apres avoir eu le mail d avertiseement je l'ai désinstaller et je l'utiliser sur ma play 3 sans.avoir pirater ou autre et je continu d'avoir des mail d'avertissement merci

  • Newbie
  • Bonjour j'utiliser une ancienne version de spotify qui m'évitait les pub apres avoir eu le mail d avertiseement je l'ai désinstaller et je l'utiliser sur ma play 3 sans.avoir pirater ou autre et je c...
  • SergioDavid
  • Roadie
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

Superuser Contribution Minhas músicas sumiram

Hoje estava tendo um problema com minha conta no Spotify toda vez que eu ficava offiline o app contava que eu não era prêmio é entao limpei os dados do app e todas as minhas músicas salvas sumiram.

  • Newbie
  • Hoje estava tendo um problema com minha conta no Spotify toda vez que eu ficava offiline o app contava que eu não era prêmio é entao limpei os dados do app e todas as minhas músicas salvas sumiram.&n...
  • SergioDavid
  • Roadie
  • 448 Views
  • 1 replies
  • 0 likes
  • 448 Views
  • 1 replies
  • 0 likes

My artist profile doesn't have a "Related Artists" tab

Hey! Ever since my spotify artist profile was made I've never had a "Related Artists" tab. Does anyone know how to fix this? I've had multiple alias and the ones before was just fine.

  • Casual Listener
  • Hey!   Ever since my spotify artist profile was made I've never had a "Related Artists" tab. Does anyone know how to fix this?    I've had multiple alias and the ones before was ju...
  • Wholm
  • Casual Listener
  • 9505 Views
  • 2 replies
  • 1 likes
  • Other
  • 9505 Views
  • 2 replies
  • 1 likes

Superuser Contribution Débito a una sola cuota mensual, no a 36

Buenas tardes, cordial saludo.Tengo un inconveniente, tengo una cuenta con Ustedes, pero cada mes me debitan el valor mensual a 36 cuotas y necesito que sea a una sola mensual. Muchas gracias. *snip*

  • Newbie
  • Buenas tardes, cordial saludo. Tengo un inconveniente, tengo una cuenta con Ustedes, pero cada mes me debitan el valor mensual a 36 cuotas y necesito que sea a una sola mensual.   Muchas grac...
  • SergioDavid
  • Roadie
  • 357 Views
  • 1 replies
  • 0 likes
  • 357 Views
  • 1 replies
  • 0 likes