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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80348 Views

9 replies

2 likes

Account
Login
  • 80348 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653657 Views

13 replies

4 likes

Account
  • 653657 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734058 Views

18 replies

29 likes

  • 734058 Views
  • 18 replies
  • 29 likes

My account was hacked last night. How will you ensure this does not happen?

My account was hacked last night - This exposes my personal and payment details- Hours of music was played taking over my algorithm How will you ensure account safety?

Visitor

My account was hacked last night - This exposes my personal and payment details - Hours of music was played taking over my algorithm How will you ensure account safety?

KKKlekbruh

Newbie

383 Views

2 replies

0 likes

  • 383 Views
  • 2 replies
  • 0 likes

Profile flooded with random Artists and Songs

PlanPremiumCountrySwitzerlandDeviceSamsung Galaxy S23Operating SystemAndroid 14.0 My profile was flooded from one second to the other with ~400 songs, albums and Artists (mostly Indian) and were instantly flagged as "recently listened". I saw this ha...

Casual Listener

Plan Premium Country Switzerland Device Samsung Galaxy S23 Operating System Android 14.0   My profile was flooded from one second to the other with ~400 songs, albums and Artists (...

edevers

Casual Listener

1100 Views

2 replies

0 likes

Account
  • 1100 Views
  • 2 replies
  • 0 likes

Can I have my name (or at least my email) mentionned on my receipt ?

Hi,As explained in the title, I'd like to generate a receipt with my name or at least my email on it. I need it to get a refund for my company. In the existing receipt nothing can link the receipt to me. It is a generic receipt.Kind regards

Casual Listener

Hi, As explained in the title, I'd like to generate a receipt with my name or at least my email on it. I need it to get a refund for my company. In the existing receipt nothing can link the receipt ...

Ronan73

Visitor

1270 Views

4 replies

0 likes

  • 1270 Views
  • 4 replies
  • 0 likes

Can I sign into my Apple account on a new Samsung device?

I've recently been gifted a new Samsung phone but my spotify account was created with my Apple ID, I can't access my old spotify account on my new Samsung. I was wondering if it is possible to log into my old account even though it's an Apple account...

Visitor

I've recently been gifted a new Samsung phone but my spotify account was created with my Apple ID, I can't access my old spotify account on my new Samsung. I was wondering if it is possible to log in...

Maxim

Spotify Star

5270 Views

1 replies

0 likes

  • 5270 Views
  • 1 replies
  • 0 likes

How do I update my debit card for my account?

You are making it extremely difficult for me to update my debit card, to pay my subscription!!!

Visitor

You are making it extremely difficult for me to update my debit card, to pay my subscription!!!

Maxim

Spotify Star

620 Views

1 replies

0 likes

  • 620 Views
  • 1 replies
  • 0 likes

Spotify for Podcasters has been changed, now I can't log in

In the past, I've had two accounts separately, one on Spotify for my playlists and listening, and a different account for Anchor/Spotify for podcasters for uploading episodes to my pod. Both on the same e-mail address. I logged in using different bro...

Visitor

In the past, I've had two accounts separately, one on Spotify for my playlists and listening, and a different account for Anchor/Spotify for podcasters for uploading episodes to my pod. Both on the s...

Not applicable

1682 Views

2 replies

0 likes

Account
  • 1682 Views
  • 2 replies
  • 0 likes

Nemůžu se přihlásit ke svému účtu kde mám premium nepamatuju si údaje

Omylem jsem si odinstalovala Spotify. Teď se mi na něj nejde přihlásit a nepamatuju si ani přihlašovací údaje. Měla jsem na něm prémium

Visitor

Omylem jsem si odinstalovala Spotify. Teď se mi na něj nejde přihlásit a nepamatuju si ani přihlašovací údaje. Měla jsem na něm prémium

Billy-J

Spotify Star

1156 Views

1 replies

0 likes

  • 1156 Views
  • 1 replies
  • 0 likes

I can't change my country

If I try to change my country, it doesn't let me and if I try to change my payment method to a local one it says it doesn't match my country.

Visitor

If I try to change my country, it doesn't let me and if I try to change my payment method to a local one it says it doesn't match my country.

Billy-J

Spotify Star

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

My spotify isn’t updating.

PlanPremium Country Deviceiphone 12 (updated)Operating SystemiOS 17 My Question or IssueI update my spotify however get none of the new features such as the new game “Eat It” or the newer layouts my friends have. I have uninstalled and reinstalled, s...

Casual Listener

  Plan Premium  Country   Device iphone 12 (updated) Operating System iOS 17   My Question or Issue I update my spotify however get none of the new features such as the...

Billy-J

Spotify Star

971 Views

3 replies

0 likes

Account
  • 971 Views
  • 3 replies
  • 0 likes

Buenas me cobran 20.90 cuando no uso spotify premiun

Ya me cobraron el mes pasado del spotify cuando no lo uso quiero un reembolso del dinero y q nonme sigan cobrando

Visitor

Ya me cobraron el mes pasado del spotify cuando no lo uso quiero un reembolso del dinero y q nonme sigan cobrando

Billy-J

Spotify Star

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to unlink my home devices from other Spotify accounts

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy ex is abusing the established connection they have to my sound system. They are waking my ...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My ex i...

Maria

Moderator

564 Views

1 replies

0 likes

Security
  • 564 Views
  • 1 replies
  • 0 likes

Email from Spotify telling me my email has been changed to a zoho.com email

Is this a genuine email from spotify? I can't change my email or password as I log in via Facebook and don't actually know my original spotify password. If I ask for an email to verify it's me, it's going to the new email address at zohomail that's n...

Visitor

Is this a genuine email from spotify?  I can't change my email or password as I log in via Facebook and don't actually know my original spotify password. If I ask for an email to verify it's me...

Maxim

Spotify Star

538 Views

1 replies

0 likes

Login
  • 538 Views
  • 1 replies
  • 0 likes

My wife cannot accept the invitation to Duo even though we live together

PlanDuoCountryArgentina My Question or IssueI have had Spotify Premium (for one account) since last August. I've decided to upgrade to Duo since I moved in with my wife, and she has the Free account. I upgraded, provided our address and sent her an i...

Casual Listener

Plan Duo Country Argentina   My Question or Issue I have had Spotify Premium (for one account) since last August. I've decided to upgrade to Duo since I moved in with my wife, and she has ...

ribezaz

Spotify Star

531 Views

3 replies

1 likes

Account
Subscription
  • 531 Views
  • 3 replies
  • 1 likes

Cant play vip paid podcast

I pay subscription for premium podcast on spotify, but I do not pute here same email adress as my spotify acc, so I change my spotify email to desire another email, but I cant play this podcasts.

Regular

I pay subscription for premium podcast on spotify, but I do not pute here same email adress as my spotify acc, so I change my spotify email to desire another email, but I cant play this podcasts.

justme33

Regular

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Pagamento Entrei com a assinatura da minha esposano meu dispositivo.

Paguei 2x o mesmo valor. Sem perceber fiz o cadastro dela no meu dispositivo, e ela já tinha o dela. Foi cobrado no meu dispositivo e Tb no dela

Visitor

Paguei 2x o mesmo valor. Sem perceber fiz o cadastro dela no meu dispositivo, e ela já tinha o dela. Foi cobrado no meu dispositivo e Tb no dela

ribezaz

Spotify Star

282 Views

1 replies

1 likes

  • 282 Views
  • 1 replies
  • 1 likes

I can log into my current account using the previous email address

PlanPremiumCountrySingapore My Question or IssueI changed my email address, yet someone else can still log into my current account using the previous email address. However on every platform under Change Email Address says that it is already set to t...

Casual Listener

Plan Premium Country Singapore   My Question or Issue I changed my email address, yet someone else can still log into my current account using the previous email address. However on every ...

Maxim

Spotify Star

529 Views

3 replies

0 likes

Account
Login
Premium
  • 529 Views
  • 3 replies
  • 0 likes

lost account

i have a lost account that had all my old favoret songs and i cant get it back please help

Casual Listener

i have a lost account that had all my old favoret songs and i cant get it back please help  

AdamDamon

Spotify Star

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Solved!! How to contact my profile follower?

My spotify profile has two followers whom I don't know and would like to contact them and want to know what made them follow me. How to do that?Spotify Free AccountRegion - India

Casual Listener

My spotify profile has two followers whom I don't know and would like to contact them and want to know what made them follow me. How to do that? Spotify Free Account Region - India

Lanciano007

Roadie

1043 Views

2 replies

1 likes

Other
  • 1043 Views
  • 2 replies
  • 1 likes

how do I find other Spotify accounts that I know of?

I know a Spotify user and their username but when I search for her account on the search box, I can't find it. Is there a way that I can use to find the said Spotify user? if so, how do i go about it?

Visitor

I know a Spotify user and their username but when I search for her account on the search box, I can't find it. Is there a way that I can use to find the said Spotify user? if so, how do i go about it?

Not applicable

1688 Views

2 replies

0 likes

  • 1688 Views
  • 2 replies
  • 0 likes

Lost account

I need some help. I have an account that has over 22,000 songs on it. I switched phones and had to erase the first phone completely. So I had to upload everything again. Well the problem is my Facebook has been hacked my Google only goes to a differe...

Visitor

I need some help. I have an account that has over 22,000 songs on it. I switched phones and had to erase the first phone completely. So I had to upload everything again. Well the problem is my Facebo...

Maxim

Spotify Star

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes