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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

290961 Views

529 replies

34 likes

Account
Free
  • 290961 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13682 Views

6 replies

11 likes

Security
  • 13682 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

541122 Views

990 replies

115 likes

Account
  • 541122 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129663 Views

74 replies

12 likes

Account
Login
Premium
  • 129663 Views
  • 74 replies
  • 12 likes

Solved!!Superuser Contribution My current playing song won't update on the friends feed

My friends can't see what I'm currently playing, it says I've been listening to a song 7 days ago but I used Spotify daily since then and there's no change. I've checked the settings and everything looks fine to me. Can you help?PlanPremiumCountryRom...

Casual Listener

My friends can't see what I'm currently playing, it says I've been listening to a song 7 days ago but I used Spotify daily since then and there's no change. I've checked the settings and everything l...

Alfredo

Roadie

2596 Views

4 replies

0 likes

Other
  • 2596 Views
  • 4 replies
  • 0 likes

Superuser Contribution Cant Login to premium account, password reset does not work.

About 5 days ago I got logged out of my premium account on my spotify app. I tried logging back in and it said I had the wrong details. Making sure I had the right username, I checked what username I had on my Alexa App which I had linked to (which s...

Casual Listener

    About 5 days ago I got logged out of my premium account on my spotify app.  I tried logging back in and it said I had the wrong details.  Making sure I had the right usernam...

Alfredo

Roadie

890 Views

4 replies

1 likes

Account
Login
  • 890 Views
  • 4 replies
  • 1 likes

Superuser Contribution spotify update

PlanPremiumCountry united states Device(iPhone 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe spotify update is no longer on my phone and i dont know how to reverse the songs i chose not to play using the "Do not pla...

Newbie

Plan Premium Country  united states  Device (iPhone 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue The spotify update is no longer on ...

Alfredo

Roadie

733 Views

1 replies

0 likes

Premium
  • 733 Views
  • 1 replies
  • 0 likes

Superuser Contribution Public playlists nor showing up in profile

Hi, We're a record label that uses a Spotify profile to promote our music and radioshow. For some reason, our radioshow playlist isn't showing on our profile, neither in search. I understand if there are millions of playlists to search from, but at t...

Newbie

Hi,   We're a record label that uses a Spotify profile to promote our music and radioshow. For some reason, our radioshow playlist isn't showing on our profile, neither in search.   I u...

Alfredo

Roadie

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution App says no Facebook friends have spotify which is wrong

Spotify says none of my Facebook friends have spotify which I know is wrong, as I'm talking to several of them who have it. I have the feeling it comes from the Facebook Spotify app that didn't request access to my friends list : I see this when goin...

Regular

Spotify says none of my Facebook friends have spotify which I know is wrong, as I'm talking to several of them who have it.   I have the feeling it comes from the Facebook Spotify app that did...

Alfredo

Roadie

1680 Views

11 replies

0 likes

Other
  • 1680 Views
  • 11 replies
  • 0 likes

Solved!! Troca de senha em conta com facebook

conta: Premium familiar vinculada ao Facebook Aparelhos: iPhone país: Brasil estou com problemas na minha conta familiar premium porque às vezes os usuários da familia são automaticamente excluídos do plano e tenho que ficar mandando novos convites s...

Newbie

conta: Premium familiar vinculada ao Facebook    Aparelhos: iPhone  país: Brasil   estou com problemas na minha conta familiar premium porque às vezes os usuários da familia ...

Bittencourt

Spotify Star

774 Views

1 replies

0 likes

  • 774 Views
  • 1 replies
  • 0 likes

Superuser Contribution Migration d'adresse E-Mail

PlanPremiumCountrySuisseDeviceSony Xperia XOperating SystemAndroid Oreo My Question or Issue Bonjour,J'ai crée mon compte Spotify Premium il y a maintenant ~3 ans environ et je l'ai lié à mon compte FaceBook. J'aimenrais maintenant suprimer mon compt...

Casual Listener

Plan Premium Country Suisse Device Sony Xperia X Operating System Android Oreo   My Question or Issue  Bonjour, J'ai crée mon compte Spotify Premium il y a maintenant ~3 ans...

SergioDavid

Roadie

556 Views

1 replies

0 likes

Account
Premium
  • 556 Views
  • 1 replies
  • 0 likes

Refund please

could i get a refund please? Charged before i could cancel. Dont need premium atm. Maybe soon thanks

Casual Listener

could i get a refund please? Charged before i could cancel. Dont need premium atm. Maybe soon thanks  

Maxim

Spotify Star

446 Views

1 replies

0 likes

Account
Subscription
  • 446 Views
  • 1 replies
  • 0 likes

Ya pague... pero no puedo usar el premium

Ya realize el pago correspondiente en el oxxo pero no me permite utilizar los beneficios premium...

Casual Listener

Ya realize el pago correspondiente en el oxxo pero no me permite utilizar los beneficios premium...

f-ji3j6_2klal

Newbie

3959 Views

21 replies

4 likes

Account
Subscription
Unlimited
  • 3959 Views
  • 21 replies
  • 4 likes

automatic log in to a facebook account

PlanPremiumCountry Netherlands Operating SystemWindows 10 My Question or Issue I currently use spotify premium linked to my facebook account. However, when I want to log in on my laptop and I press log in via Facebook, it automatically logs in to my ...

Newbie

Plan Premium Country  Netherlands   Operating System Windows 10   My Question or Issue  I currently use spotify premium linked to my facebook account. However, when I wan...

teo13g

Roadie

877 Views

1 replies

0 likes

  • 877 Views
  • 1 replies
  • 0 likes

multi accounts one device

Hi there! i cant seem to find and answer to this question:i have two differnt account on one device is it possilbe for both of those accounts to use the same downloaded cache instead of me recreating the same playlists for my second account those tak...

Newbie

Hi there!   i cant seem to find and answer to this question: i have two differnt account on one device is it possilbe for both of those accounts to use the same downloaded cache instead of me...

Jollof

Composer

558 Views

1 replies

0 likes

  • 558 Views
  • 1 replies
  • 0 likes

Spotify keeps logging me out

PlanPremiumCountryGreece Device(Windows 10 Desktop, Apple iPad, HTC phone)Operating System(Windows 10 Pro) My Question or Issue For the past week Spotify keeps kicking me out and giving me a message that my user name or password is incorrect. I have ...

Newbie

Plan Premium Country Greece  Device (Windows 10 Desktop, Apple iPad, HTC phone) Operating System (Windows 10 Pro)   My Question or Issue  For the past week Spotify keeps kick...

Luke

Spotify Star

5095 Views

1 replies

0 likes

  • 5095 Views
  • 1 replies
  • 0 likes

People can't find me using my name

I know that account names cannot be changed. My account name is '1134267667' which none of my friends can search for. Is there any way I can have my account be discoverable by my name, so people can search for me, and hopefully find me without having...

Regular

I know that account names cannot be changed. My account name is '1134267667' which none of my friends can search for.    Is there any way I can have my account be discoverable by my name,...

digitaldias

Regular

1914 Views

5 replies

1 likes

Account
  • 1914 Views
  • 5 replies
  • 1 likes

Someone connected device

someone has attached device to my account. Ive.tried.changing password, logging everyone out and delete all devices but it's still there.

Casual Listener

someone has attached device to my account. Ive.tried.changing password, logging everyone out and delete all devices but it's still there. 

berty2001

Casual Listener

589 Views

2 replies

0 likes

Account
Security
  • 589 Views
  • 2 replies
  • 0 likes

Superuser Contribution Ich komme nicht mehr ins Sportify rein.

Ständig stimmt meine Daten nicht.1 Sekunde lädt es will mich einloggen springt stattdessen wieder zur Anmeldung zurück.... Hab die app auch schon deinstalliert und neu geladen immer noch das gleiche Problem. Als hätte die Anmeldung einen Wackelkontak...

Newbie

Ständig stimmt meine Daten nicht.1 Sekunde lädt es will mich einloggen springt stattdessen wieder zur Anmeldung zurück....  Hab die app auch schon deinstalliert und neu geladen immer noch das gl...

o95c41-_28i8x

Newbie

4616 Views

2 replies

1 likes

Account
Login
  • 4616 Views
  • 2 replies
  • 1 likes

Solved!! Last.fm settings missing in Windows desktop app

Spotify's documentation states that we should be able to connect a Last.fm account under Settings > Social in the Windows desktop app. However, I have no such settings there. Is this a premium-only feature, or have I encountered a bug? Thanks!

Regular

Spotify's documentation states that we should be able to connect a Last.fm account under Settings > Social in the Windows desktop app. However, I have no such settings there. Is this a premium-onl...

PMorgan

Roadie

1387 Views

6 replies

0 likes

Account
  • 1387 Views
  • 6 replies
  • 0 likes

Is it possible to share my spotify with others without me knowing?

My account got used by someone else. There was a G3 PLAY device using my spotify the other night, and someone created a playlist. My playing was interrupted several times saying G3 Play was using my spotify. Is it possible that im sharing my spotify ...

Newbie

  My account got used by someone else. There was a G3 PLAY device using my spotify the other night, and someone created a playlist. My playing was interrupted several times saying G3 Play was u...

xkn_5o4z-tcpp

Music Fan

1349 Views

3 replies

0 likes

Account
Other
Security
Subscription
  • 1349 Views
  • 3 replies
  • 0 likes

Help

PlanPremiumCountry Norway My Question or IssueI dont have access to my old email anymore and i dont remember my password so I cant change any of them without one or the other. help.

Casual Listener

Plan Premium Country  Norway   My Question or Issue I dont have access to my old email anymore and i dont remember my password so I cant change any of them without one or the other. h...

xkn_5o4z-tcpp

Music Fan

457 Views

1 replies

0 likes

Account
Premium
  • 457 Views
  • 1 replies
  • 0 likes

New Spotify Update

PlanFreeCountryUnited kingdomDeviceSamsung Galaxy S6My Question or IssueUnfortunately, I don't like the new Spotify update and the new layout makes it harder for me to find songs and save them. Is there a way to go back to the old layout as I found t...

Newbie

Plan Free Country United kingdom Device Samsung Galaxy S6 My Question or Issue Unfortunately, I don't like the new Spotify update and the new layout makes it harder for me to find songs and sa...

xkn_5o4z-tcpp

Music Fan

803 Views

3 replies

2 likes

  • 803 Views
  • 3 replies
  • 2 likes

Username not showing up in search

Hi! My account stopped showing up on searches. Up until about three weeks ago, when I searched "Andre Williams III" my profile would show up, but now it won't. My account is linked to Facebook so that isn't the issue. Help?

Newbie

Hi! My account stopped showing up on searches. Up until about three weeks ago, when I searched "Andre Williams III" my profile would show up, but now it won't. My account is linked to Facebook so tha...

xkn_5o4z-tcpp

Music Fan

619 Views

1 replies

0 likes

  • 619 Views
  • 1 replies
  • 0 likes