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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • saarth
  • Newbie
  • 263893 Views
  • 790 replies
  • 81 likes
  • Account
  • 263893 Views
  • 790 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1129203 Views
  • 118 replies
  • 106 likes
  • Account
  • 1129203 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 72099 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 72099 Views
  • 63 replies
  • 8 likes

What is Casual Listener rank?

Earlier today i got a message from spotify;<<>>So what is the Casual Listener rank? Why did i earned this?

  • Casual Listener
  • Earlier today i got a message from spotify; <<<Congratulations alisaidk! As a result of your contributions to the community your new rank is Casual Listener. If you need help getting star...
  • gordyy
  • Regular
  • 1941 Views
  • 3 replies
  • 7 likes
  • Account
    Other
  • 1941 Views
  • 3 replies
  • 7 likes

Can't send invitation for family members

Hi, I've been trying to send invitations to my family members, they seem to get nothing at all, tried different mail addresses.

  • Newbie
  • Hi, I've been trying to send invitations to my family members, they seem to get nothing at all, tried different mail addresses.
  • saharachincuanc
  • Newbie
  • 194 Views
  • 1 replies
  • 0 likes
  • Account
  • 194 Views
  • 1 replies
  • 0 likes

My family subscription deleted

When i renew my payment i realize that my family subscription deleted and downgraded to single user. Later i upgraded it and send invitation to members but cant receive mails?

  • Newbie
  • When i renew my payment i realize that my family subscription deleted and downgraded to single user. Later i upgraded it and send invitation to members but cant receive mails?
  • user-removed
  • Not applicable
  • 169 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 169 Views
  • 1 replies
  • 0 likes

Setting up a new account

HelloI have an account already as a non-premium memberhowever;My daughter has added me to her family package hence I now gain a premium account Question:How do I log into the new account and more importantly how do I retain my current playlists i.e. ...

  • Newbie
  • Hello I have an account already as a non-premium member however; My daughter has added me to her family package hence I now gain a premium account   Question: How do I log into the new acc...
  • user-removed
  • Not applicable
  • 210 Views
  • 2 replies
  • 0 likes
  • 210 Views
  • 2 replies
  • 0 likes

Solved!! Cant log in on my phone

For some reason Spotify logged out automaticly when i got home from school and my phone connected to the nettwork, now it says my Username and password isnt connected to a spotify account, but yet i can still use spotify on my PC without problem on t...

  • Casual Listener
  • For some reason Spotify logged out automaticly when i got home from school and my phone connected to the nettwork, now it says my Username and password isnt connected to a spotify account, but yet i ...
  • Asle_
  • Casual Listener
  • 1227 Views
  • 7 replies
  • 3 likes
  • 1227 Views
  • 7 replies
  • 3 likes

Modificar domicilio de mi cuenta

Hola yo cree mi cuenta de spotify con mi facebook y no me pidio domicilio, hace tiempo contrate el plan familiar y me hace unos dias me comentaron que los que tengo en mi plan, les pide la direccion y el codigo postal, al checar en mi cuenta no me de...

  • Newbie
  • Hola yo cree mi cuenta de spotify con mi facebook y no me pidio domicilio, hace tiempo contrate el plan familiar y me hace unos dias me comentaron que los que tengo en mi plan, les pide la direccion ...
  • gabri7k94
  • Newbie
  • 34141 Views
  • 20 replies
  • 7 likes
  • 34141 Views
  • 20 replies
  • 7 likes

Cannot activate my account after factory reset

I joined Spotify Premium 2 months ago but had to do a factory reset on my Android. I downloaded the app again entering the same email and password but I have lost all my playlist and when do a recovery I am told I do not have any playlists to recover...

  • Casual Listener
  • I joined Spotify Premium 2 months ago but had to do a factory reset on my Android. I downloaded the app again entering the same email and password but I have lost all my playlist and when do a recove...
  • jsannn
  • Community Legend
  • 974 Views
  • 3 replies
  • 0 likes
  • 974 Views
  • 3 replies
  • 0 likes

Solved!! Account set to a different country

hey guys, I recently moved from US to IL, I want to become a premium member again, but there is no way in the account section to set my country to anything but US.I know that you guys started rolling out your AWESOME Service in IL, I really want to b...

  • Casual Listener
  • hey guys,  I recently moved from US to IL,  I want to become a premium member again, but there is no way in the account section to set my country to anything but US. I know that you guys...
  • Maxim
  • Spotify Star
  • 438 Views
  • 1 replies
  • 0 likes
  • 438 Views
  • 1 replies
  • 0 likes

Change banking data

Bonjour,ma carte bleue ayant expiree je n arrive pas a changer mes donnees bancaires car la page web ne s affiche pas ( que cela soit sur tablette ordi ou telephone)!merci de votre aide! noemie

  • Newbie
  • Bonjour, ma carte bleue ayant expiree je n arrive pas a changer mes donnees bancaires car la page web ne s affiche pas ( que cela soit sur tablette ordi ou telephone)! merci de votre aide!   ...
  • Bittencourt
  • Spotify Star
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Solved!! Account hacked

hello, I introduce myself Quentin Vasseur, I got hacked my account, I can still connect to it by the facebook link of my account, however a third person used the email address linked to the account and change the password, I have my card blueue on th...

  • Casual Listener
  • hello, I introduce myself Quentin Vasseur, I got hacked my account, I can still connect to it by the facebook link of my account, however a third person used the email address linked to the account a...
  • Maxim
  • Spotify Star
  • 418 Views
  • 3 replies
  • 0 likes
  • Account
    Security
  • 418 Views
  • 3 replies
  • 0 likes

Solved!! remove friends

hi out there, i connected spotify to facebook, but now my fb account is disabled (i dont use it anymore)how do i remove my friends now?

  • Casual Listener
  • hi out there,   i connected spotify to facebook, but now my fb account is disabled (i dont use it anymore) how do i remove my friends now?
  • user-removed
  • Not applicable
  • 25533 Views
  • 3 replies
  • 0 likes
  • 25533 Views
  • 3 replies
  • 0 likes

No recibo la invitacion a plan familiar

Buenos dias, Hemos realizado todos los pasos que indica para invitar a Plan Familiar, y no recibo la invitacion. El email no esta en la bandeja de **bleep**. ¿Que sucede? Gracias

  • Newbie
  • Buenos dias,  Hemos realizado todos los pasos que indica para invitar a Plan Familiar, y no recibo la invitacion. El email no esta en la bandeja de **bleep**. ¿Que sucede?  Gracias
  • germanbailen
  • Casual Listener
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Student account

I tried to get the student premium , but it said it couldn’t be verified but I was still charged for it.

  • Visitor
  • I tried to get the student premium , but it said it couldn’t be verified but I was still charged for it. 
  • 21vahwu2cvlfe3g
  • Newbie
  • 351 Views
  • 3 replies
  • 0 likes
  • 351 Views
  • 3 replies
  • 0 likes

Our song on someone else's profile

Hey all, So it was brought to my attention that a song that I released for an artist on our record label has been added to another artist account with the same name which is not on my label.How do I go about getting that song removed from their profi...

  • Casual Listener
  • Hey all, So it was brought to my attention that a song that I released for an artist on our record label has been added to another artist account with the same name which is not on my label. Ho...
  • Maxim
  • Spotify Star
  • 10172 Views
  • 8 replies
  • 2 likes
  • Account
  • 10172 Views
  • 8 replies
  • 2 likes

Solved!! Issue with switching downloaded songs back to spotify app

This is a basic question- i have Spotify on my android phone. I downloaded some songs onto the phones internal storage. Now i want to switch them back to the Spotify app out of my storage! How do i do that? Thanks In Advance

  • Newbie
  • This is a basic question- i have Spotify on my android phone. I downloaded some songs onto the phones internal storage. Now i want to switch them back to the Spotify app out of my storage! How do i d...
  • phan_times
  • Community Legend
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Can NOT login on Android mobile App

So I loved my spotify, listen to it all the time. Then a few days ago, that songs start to stop playing in the middle. Also, when I tried to move to another song, it wouldn't play. So I closed the app, hoping that it'll be ok the next day. Well I go ...

  • Newbie
  • So I loved my spotify, listen to it all the time. Then a few days ago, that songs start to stop playing in the middle. Also, when I tried to move to another song, it wouldn't play. So I closed the ap...
  • phan_times
  • Community Legend
  • 537 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Security
  • 537 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Borrar metodo de pago/Delete payment method

Hola,acabo de suspender premium y quiero borrar el metodo de pago (tarjeta de debito) pero no esta la opcion, ¿alguien sabe como puedo eliminarla? Hi,I just end premium and now I want to delete the payment method (debit card) but I can't do it, does ...

  • Casual Listener
  • Hola, acabo de suspender premium y quiero borrar el metodo de pago (tarjeta de debito) pero no esta la opcion, ¿alguien sabe como puedo eliminarla?   Hi, I just end premium and now I want to...
  • vrli
  • Casual Listener
  • 19138 Views
  • 2 replies
  • 1 likes
  • Account
  • 19138 Views
  • 2 replies
  • 1 likes

Superuser Contribution Can't log in to Android app

Since yesterday, I have been unable to log in to the spotify app as it gives me an error saying that the username or password I'm using is incorrect which isn't true because I'm able to log in to the desktop app. After some reading on the community f...

  • Visitor
  • Since yesterday, I have been unable to log in to the spotify app as it gives me an error saying that the username or password I'm using is incorrect which isn't true because I'm able to log in to the...
  • user-removed
  • Not applicable
  • 401 Views
  • 5 replies
  • 0 likes
  • 401 Views
  • 5 replies
  • 0 likes

Facebook and e-mail aren't connecting

I have been using Facebook to log in to Spotify since I started using this app 5 years ago. Just less than a year ago my e-mail was hacked so I had to deactivate it. I believe this is causing me problems when I am now needing to log into Spotify. I h...

  • Newbie
  • I have been using Facebook to log in to Spotify since I started using this app 5 years ago. Just less than a year ago my e-mail was hacked so I had to deactivate it. I believe this is causing me prob...
  • Binbin37
  • Newbie
  • 357 Views
  • 4 replies
  • 1 likes
  • Account
    Login
    Other
  • 357 Views
  • 4 replies
  • 1 likes