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Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Loneliest_Cabin
  • Community Manager
  • 278876 Views
  • 822 replies
  • 84 likes
  • Account
  • 278876 Views
  • 822 replies
  • 84 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1133189 Views
  • 118 replies
  • 107 likes
  • Account
  • 1133189 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 74901 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 74901 Views
  • 63 replies
  • 8 likes

Link with facebook but incorrect DOB

When I sign in Spotify for the first time I choose "Sign in with FB". But the DOB on Spotify isn't correct and I can't change it.Spotify guides me to the FB account setting to modify my DOB but whatever I do nothing change on the Spotify account.Did ...

  • Newbie
  • When I sign in Spotify for the first time I choose "Sign in with FB". But the DOB on Spotify isn't correct and I can't change it. Spotify guides me to the FB account setting to modify my DOB but wha...
  • 288 Views
  • 0 replies
  • 2 likes
  • 288 Views
  • 0 replies
  • 2 likes

It Appears that you're no eligible for this offer. You can still enjoy Premium for the great price b

Hello spotify i have been a subscriber of youre service for more than a year now , but since i pay via mobile payment , and just now just topped up some credits to my phone. to be able to continue my subscription this message has appear via mobile pa...

  • Casual Listener
  • Hello spotify  i have been a subscriber of youre service for more than a year now , but since i pay via mobile payment , and just now just topped up some credits to my phone. to be able to cont...
  • 656 Views
  • 0 replies
  • 1 likes
  • 656 Views
  • 0 replies
  • 1 likes

Merging two spotify accounts

Hello,I have two spotify accounts (not sure how it happened), one with my regular gmail account and one with my student email. I use my gmail spotify account the most, but want to qualify for the student discount. Is there a way to merge the two acco...

  • Newbie
  • Hello, I have two spotify accounts (not sure how it happened), one with my regular gmail account and one with my student email. I use my gmail spotify account the most, but want to qualify for the s...
  • alkasdfj
  • Newbie
  • 393 Views
  • 1 replies
  • 0 likes
  • 393 Views
  • 1 replies
  • 0 likes

Spotify Customer Service is the WORST!

I'm an expat living in Hong Kong and Spotify assumed I can read Chinese so they were sending me Chinese emails. After contacting them to ask to change the language of my notification emails to English, one of their very smart agents cancelled my subs...

  • Casual Listener
  • I'm an expat living in Hong Kong and Spotify assumed I can read Chinese so they were sending me Chinese emails. After contacting them to ask to change the language of my notification emails to Englis...
  • 260 Views
  • 0 replies
  • 1 likes
  • Other
    Subscription
  • 260 Views
  • 0 replies
  • 1 likes

¿Puedo suscribirme a dos cuentas diferentes con mi misma cuenta paypal?

Tengo mi cuenta Spotify asociada ami cuenta Paypal, y quiero hacer la suscricion para una amiga desde mi misma cuenta paypal, ¿es posible? Cuando lo hago de la cuenta de ella, ingreso a mi cuenta Paypal para aceptar el cargo mensual y luego de eso me...

  • Newbie
  • Tengo mi cuenta Spotify asociada ami cuenta Paypal, y quiero hacer la suscricion para una amiga desde mi misma cuenta paypal, ¿es posible? Cuando lo hago de la cuenta de ella, ingreso a mi cuenta Pay...
  • talala1995
  • Newbie
  • 54028 Views
  • 4 replies
  • 1 likes
  • Subscription
  • 54028 Views
  • 4 replies
  • 1 likes

Superuser Contribution Olvide email asociado a mi cuenta

Hola, Quisiera saber si es posible que Spotify me diga que correo tengo registrado en mi cuenta Premium en base a la tarjeta donde se me hace el cargo. Ya que no recuerdo el email y en mi celular se cerro la sesion .

  • Newbie
  • Hola, Quisiera saber si es posible que Spotify me diga que correo tengo registrado en mi cuenta Premium en base a la tarjeta donde se me hace el cargo.  Ya que no recuerdo el email y en mi celu...
  • fredyeim
  • Newbie
  • 78587 Views
  • 2 replies
  • 6 likes
  • Account
  • 78587 Views
  • 2 replies
  • 6 likes

Superuser Contribution Moving from DK to US

I moved from Denmark to US and want to do a US subscription. How is that done, can I keep my old profile?

  • Casual Listener
  • I moved from Denmark to US and want to do a US subscription. How is that done, can I keep my old profile?
  • TDB74
  • Casual Listener
  • 280 Views
  • 2 replies
  • 0 likes
  • 280 Views
  • 2 replies
  • 0 likes

Multiple cell phones

My work phone is a different carrier and obviously different number. I did not see multiple options for cell phone in my profile, so here I am I've got my work phone that I want to listen to eat up their freaking data during the day and then when I g...

  • Newbie
  • My work phone is a different carrier and obviously different number. I did not see multiple options for cell phone in my profile, so here I am I've got my work phone that I want to listen to eat up t...
  • phan_times
  • Community Legend
  • 390 Views
  • 1 replies
  • 0 likes
  • Premium
  • 390 Views
  • 1 replies
  • 0 likes

Help

I need help with my account please. I had a Family plan now it says I just have premium

  • Casual Listener
  • I need help with my account please. I had a Family plan now it says I just have premium
  • bill_l
  • Regular
  • 235 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 235 Views
  • 1 replies
  • 0 likes

Solved!! Username is a random string of characters

After creating an account I noticed my username isn't the one I chose and instead is a string of random letters and numbers. The windows desktop app displays my chosen username but I can only login using my email address. Is there a workaround for th...

  • Casual Listener
  • After creating an account I noticed my username isn't the one I chose and instead is a string of random letters and numbers. The windows desktop app displays my chosen username but I can only login u...
  • Maxim
  • Spotify Star
  • 6787 Views
  • 1 replies
  • 0 likes
  • Account
  • 6787 Views
  • 1 replies
  • 0 likes

Songs won't play Offline - Premium Subscription

Hi, I have been having this problem for a while now, although I have a Premium Subscription, some songs that I have added to my music / playlist will not be available to play offline. This would be okay if it was just a few but it can be up to 30 out...

  • Casual Listener
  • Hi,  I have been having this problem for a while now, although I have a Premium Subscription, some songs that I have added to my music / playlist will not be available to play offline. This w...
  • Ashleelowe1
  • Newbie
  • 102758 Views
  • 37 replies
  • 38 likes
  • 102758 Views
  • 37 replies
  • 38 likes

Superuser Contribution payment problem

hi!i can not use my credit card that i've used for spotify for a year. i contacted my bank, there is no problem with my card also i use this card for another online applications. i'm trying for 4-5 days but nothing is changed. do you guess what the p...

  • Casual Listener
  • hi! i can not use my credit card that i've used for spotify for a year. i contacted my bank, there is no problem with my card also i use this card for another online applications. i'm trying for 4-5...
  • inismonas
  • Casual Listener
  • 523 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 523 Views
  • 2 replies
  • 0 likes

Non Profit Account

Just wondering if there was someone at spotify I can email about getting the non profit account approved. I submitted one in October and then just submitted another one. I haven't heard back from the one in October so I am worried this isn't even wor...

  • Casual Listener
  • Just wondering if there was someone at spotify I can email about getting the non profit account approved.  I submitted one in October and then just submitted another one.  I haven...
  • Ssssdance
  • Newbie
  • 2392 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 2392 Views
  • 3 replies
  • 0 likes

Solved!! Spotify won't let me log in

It's nothing to do with firewall, simply when the little box comes up and tells me to log in I enter my facebook username and facebook password and it says they are incorrect. I have tried numerous other combinations of what it could be. I then follo...

  • Casual Listener
  • It's nothing to do with firewall, simply when the little box comes up and tells me to log in I enter my facebook username and facebook password and it says they are incorrect. I have tried numerous o...
  • Blandaxt
  • Casual Listener
  • 92559 Views
  • 45 replies
  • 4 likes
  • 92559 Views
  • 45 replies
  • 4 likes

Solved!! My Spotify for artists account

Hey guys. I've just released two songs today on Spotify and for some hours ago I was trying to get my Spotify for artists account 'verified' so taht I can edit my Spotify profile. How long should I wait to be 'verified'. Thanks!

  • Casual Listener
  • Hey guys. I've just released two songs today on Spotify and for some hours ago I was trying to get my Spotify for artists account 'verified' so taht I can edit my Spotify profile. How long should I w...
  • Flow_Music
  • Casual Listener
  • 419 Views
  • 2 replies
  • 0 likes
  • 419 Views
  • 2 replies
  • 0 likes

Superuser Contribution Such a horrible service!!! still not able to login with mobile!

Seriously guyz?It's more than a week that i cannot login with my mobile phone,lots of people having the same issue, but no fix????are you kiddin? such a worst horrible premium service!!!

  • Casual Listener
  • Seriously guyz? It's more than a week that i cannot login with my mobile phone, lots of people having the same issue, but no fix???? are you kiddin?  such a worst horrible premium service!!!
  • JuanSebastian
  • Roadie
  • 273 Views
  • 1 replies
  • 0 likes
  • Login
  • 273 Views
  • 1 replies
  • 0 likes

Spotify thinks I live in the wrong country

Hi, I made my Spotify account while on a holiday in France. When I came back to Australia, I couldn’t log in because it said I couldn’t use my account for more than 14 days abroad. How can I fix this?

  • Newbie
  • Hi, I made my Spotify account while on a holiday in France. When I came back to Australia, I couldn’t log in because it said I couldn’t use my account for more than 14 days abroad. How can I fix this...
  • AlexPop28
  • Regular
  • 281 Views
  • 4 replies
  • 0 likes
  • 281 Views
  • 4 replies
  • 0 likes

Superuser Contribution Unable to change country

I followed this:https://support.spotify.com/us/account_payment_help/account_basics/how-can-i-change-my-country-setting/There's nothing in the dropdown list, only USA This is what I set when I signed up a long time ago, but I live in another country.P...

  • Casual Listener
  • I followed this: https://support.spotify.com/us/account_payment_help/account_basics/how-can-i-change-my-country-setting/ There's nothing in the dropdown list, only USA  This is what I set whe...
  • AlexPop28
  • Regular
  • 762 Views
  • 14 replies
  • 0 likes
  • Account
  • 762 Views
  • 14 replies
  • 0 likes

Superuser Contribution Want to delete Facebook Created Account

Hi, i have two accounts. One Created via Facebook, the other one Created separately (this is the account i usually use). I recently bought premium for this second account and i wanted to link it to my Facebook but.. I can't, cause with Facebook i alr...

  • Newbie
  • Hi, i have two accounts. One Created via Facebook, the other one Created separately (this is the account i usually use). I recently bought premium for this second account and i wanted to link it to m...
  • JuanSebastian
  • Roadie
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Superuser Contribution Email account no longer active

Every now and then Spotify tells me they have trouble reaching me, and asks to check if my email account is correct. Well, it is not, as I haven't had that account for the past 8 years. However, I can't change it to my current email address either. T...

  • Newbie
  • Every now and then Spotify tells me they have trouble reaching me, and asks to check if my email account is correct. Well, it is not, as I haven't had that account for the past 8 years. However, I ca...
  • Melody
  • Community Manager
  • 1247 Views
  • 1 replies
  • 0 likes
  • Account
  • 1247 Views
  • 1 replies
  • 0 likes