Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
When I sign in Spotify for the first time I choose "Sign in with FB". But the DOB on Spotify isn't correct and I can't change it.Spotify guides me to the FB account setting to modify my DOB but whatever I do nothing change on the Spotify account.Did ...
Hello spotify i have been a subscriber of youre service for more than a year now , but since i pay via mobile payment , and just now just topped up some credits to my phone. to be able to continue my subscription this message has appear via mobile pa...
Hello,I have two spotify accounts (not sure how it happened), one with my regular gmail account and one with my student email. I use my gmail spotify account the most, but want to qualify for the student discount. Is there a way to merge the two acco...
I'm an expat living in Hong Kong and Spotify assumed I can read Chinese so they were sending me Chinese emails. After contacting them to ask to change the language of my notification emails to English, one of their very smart agents cancelled my subs...
Tengo mi cuenta Spotify asociada ami cuenta Paypal, y quiero hacer la suscricion para una amiga desde mi misma cuenta paypal, ¿es posible? Cuando lo hago de la cuenta de ella, ingreso a mi cuenta Paypal para aceptar el cargo mensual y luego de eso me...
Hola, Quisiera saber si es posible que Spotify me diga que correo tengo registrado en mi cuenta Premium en base a la tarjeta donde se me hace el cargo. Ya que no recuerdo el email y en mi celular se cerro la sesion .
I moved from Denmark to US and want to do a US subscription. How is that done, can I keep my old profile?
My work phone is a different carrier and obviously different number. I did not see multiple options for cell phone in my profile, so here I am I've got my work phone that I want to listen to eat up their freaking data during the day and then when I g...
I need help with my account please. I had a Family plan now it says I just have premium
After creating an account I noticed my username isn't the one I chose and instead is a string of random letters and numbers. The windows desktop app displays my chosen username but I can only login using my email address. Is there a workaround for th...
Hi, I have been having this problem for a while now, although I have a Premium Subscription, some songs that I have added to my music / playlist will not be available to play offline. This would be okay if it was just a few but it can be up to 30 out...
hi!i can not use my credit card that i've used for spotify for a year. i contacted my bank, there is no problem with my card also i use this card for another online applications. i'm trying for 4-5 days but nothing is changed. do you guess what the p...
Just wondering if there was someone at spotify I can email about getting the non profit account approved. I submitted one in October and then just submitted another one. I haven't heard back from the one in October so I am worried this isn't even wor...
It's nothing to do with firewall, simply when the little box comes up and tells me to log in I enter my facebook username and facebook password and it says they are incorrect. I have tried numerous other combinations of what it could be. I then follo...
Hey guys. I've just released two songs today on Spotify and for some hours ago I was trying to get my Spotify for artists account 'verified' so taht I can edit my Spotify profile. How long should I wait to be 'verified'. Thanks!
Seriously guyz?It's more than a week that i cannot login with my mobile phone,lots of people having the same issue, but no fix????are you kiddin? such a worst horrible premium service!!!
Hi, I made my Spotify account while on a holiday in France. When I came back to Australia, I couldn’t log in because it said I couldn’t use my account for more than 14 days abroad. How can I fix this?
I followed this:https://support.spotify.com/us/account_payment_help/account_basics/how-can-i-change-my-country-setting/There's nothing in the dropdown list, only USA This is what I set when I signed up a long time ago, but I live in another country.P...
Hi, i have two accounts. One Created via Facebook, the other one Created separately (this is the account i usually use). I recently bought premium for this second account and i wanted to link it to my Facebook but.. I can't, cause with Facebook i alr...
Every now and then Spotify tells me they have trouble reaching me, and asks to check if my email account is correct. Well, it is not, as I haven't had that account for the past 8 years. However, I can't change it to my current email address either. T...