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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • fildzahrani
  • Visitor
  • 236385 Views
  • 380 replies
  • 23 likes
  • Account
    Free
  • 236385 Views
  • 380 replies
  • 23 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12613 Views
  • 6 replies
  • 11 likes
  • Security
  • 12613 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • slothinaloft
  • Newbie
  • 527011 Views
  • 988 replies
  • 113 likes
  • Account
  • 527011 Views
  • 988 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127667 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127667 Views
  • 74 replies
  • 12 likes

Superuser Contribution is this a scam? https://thgdigitalgoods.com/products/spotify

Hi, is this offer an actual thing or a scam ? https://thgdigitalgoods.com/products/spotify

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  • Newbie
  • Hi, is this offer an actual thing or a scam 🙂 ?  https://thgdigitalgoods.com/products/spotify  
  • MetalEyez
  • Newbie
  • 5067 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 5067 Views
  • 2 replies
  • 0 likes

Solved!! Profilename suddenly just numbers

Hi there! I created my spotify account initialy via "login with facebook" and my Profile-Name as well as my Profile-Avatar were synced with my Facebook-Account. Well, I deleted my Facebook-Account a couple of days ago and now my Spotify-Profilename i...

  • Regular
  • Hi there!   I created my spotify account initialy via "login with facebook" and my Profile-Name as well as my Profile-Avatar were synced with my Facebook-Account.   Well, I deleted my F...
  • Narankiwi
  • Composer
  • 1338 Views
  • 1 replies
  • 0 likes
  • Account
  • 1338 Views
  • 1 replies
  • 0 likes

I log in with my premium acc (fb connected) and it seems to be mixed with some one else by the same

PlanPremiumCountry DevicepcOperating System Windows My Question or Issue Log in with FB and it seems that my account if mixed with some one else. I've tried the 'log out' every where button but it still keeps happening. This person keeps controlling ...

  • Newbie
  • Plan Premium Country   Device pc Operating System   Windows   My Question or Issue  Log in with FB and it seems that my account if mixed with some one else. I've tried ...
  • Skalpinocore
  • Gig Goer
  • 761 Views
  • 2 replies
  • 0 likes
  • 761 Views
  • 2 replies
  • 0 likes

account name in playlist?

When I see my playlist, sometimes it displays my name, sometimes it displays a set of numbers and letters. Do other people see my name or the numbers? Can I change it so others see my name not the numbers?

  • Newbie
  • When I see my playlist,  sometimes it displays my name, sometimes it displays a set of numbers and letters. Do other people see my name or the numbers? Can I change it so others see my name not ...
  • IguanaSetup
  • Community Legend
  • 542 Views
  • 1 replies
  • 0 likes
  • Account
  • 542 Views
  • 1 replies
  • 0 likes

Help! I cant login with my CORRECT email

Hi,When I try to login with my email I got a warning that says that I the email and the password dont correspond. But when I try to restore the password with the same email I got the email correctly. Then I change the password and try to login again ...

  • Visitor
  • Hi, When I try to login with my email I got a warning that says that I the email and the password dont correspond. But when I try to restore the password with the same email I got the email correctl...
  • Skalpinocore
  • Gig Goer
  • 1069 Views
  • 9 replies
  • 0 likes
  • 1069 Views
  • 9 replies
  • 0 likes

Incorrect Username

Since I started my account, the username has been incorrect and I cannot change it.PlanFreeCountry South AfricaDeviceHuawei P8 Lite, Windows 10 PCOperating SystemAndroid Nugat, Windows 10 My Question or Issue Since I started my account, the username ...

  • Regular
  • Since I started my account, the username has been incorrect and I cannot change it. Plan Free Country  South Africa Device Huawei P8 Lite, Windows 10 PC Operating System Android Nugat, W...
  • TheFurryToad
  • Regular
  • 928 Views
  • 6 replies
  • 0 likes
  • 928 Views
  • 6 replies
  • 0 likes

Solved!! Charged for premium on free trial

I've been charged 9.99 when I cancelled well before the 30 days were up. After trying to find a number to call, I find that I can only contact through the contact forms. After doing more research, I've seen how poor Spotify is in getting back to peop...

  • Visitor
  • I've been charged 9.99 when I cancelled well before the 30 days were up. After trying to find a number to call, I find that I can only contact through the contact forms. After doing more research, I'...
  • karenuss
  • Regular
  • 70578 Views
  • 134 replies
  • 39 likes
  • 70578 Views
  • 134 replies
  • 39 likes

Cancelled premium...still being charged. STOP CHARGING ME and refund my money

I bought premium months ago...I then cancelled a while ago.I was charged a few days ago. I need this stopped immediately and the last charge refunded because I didn't authorise it.I need to speak to an actual Spotify rep, NOT just someone in the comm...

  • Casual Listener
  • I bought premium months ago...I then cancelled a while ago. I was charged a few days ago. I need this stopped immediately and the last charge refunded because I didn't authorise it. I need to spe...
  • Jollof
  • Composer
  • 696 Views
  • 1 replies
  • 0 likes
  • Account
  • 696 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify is not asking for the pin I recieved

I am trying to update my payment subscription through smart, I recieved the pin numbers spotify sent by, but spotify in the browser is not askingg for the pin, and it just stays there were it asks for the mobile number

  • Newbie
  • I am trying to update my payment subscription through smart, I recieved the pin numbers spotify sent by, but spotify in the browser is not askingg for the pin, and it just stays there were it asks fo...
  • Alfredo
  • Roadie
  • 393 Views
  • 1 replies
  • 0 likes
  • 393 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Why are my followed playlists saying error?

I was following a certain user (they were premium) and many of their spotify playlists. They had to delete their spotify account and start a new one (now also a premium account). Before they deleted their original account, spotify notified them that ...

  • Newbie
  • I was following a certain user (they were premium) and many of their spotify playlists. They had to delete their spotify account and start a new one (now also a premium account). Before they deleted ...
  • Alfredo
  • Roadie
  • 613 Views
  • 1 replies
  • 0 likes
  • 613 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify on Samsung smart tv UHD TV MU6103

PlanPremiumCountry El Salvador My Question or Issue I am unable to login on my Samsung TV. When I tap on "available devices" on my mobile or tablet, it doesn't recognize my tv, it only gives me an option for a Google cast and then asks for a pin. My ...

  • Newbie
  • Plan Premium Country  El Salvador   My Question or Issue  I am unable to login on my Samsung TV. When I tap on "available devices" on my mobile or tablet, it doesn't recognize my...
  • Alfredo
  • Roadie
  • 854 Views
  • 1 replies
  • 0 likes
  • Login
  • 854 Views
  • 1 replies
  • 0 likes

Accessing account

I always logged in through Facebook which I can no longer access or the email account associated with this. Is there a way to recover or delete my Spotify account without logging in? Is there no contact for Spotify other then Twitter? They are still ...

  • Newbie
  • I always logged in through Facebook which I can no longer access or the email account associated with this. Is there a way to recover or delete my Spotify account without logging in? Is there no cont...
  • Footballroybal
  • Composer
  • 685 Views
  • 1 replies
  • 1 likes
  • 685 Views
  • 1 replies
  • 1 likes

Superuser Contribution Albumes descargados

PremiumCountryArgentinaDeviceSamsung Galaxy J2 PrimeOperating SystemAndroid My Question or IssueQuisiera saber si hay alguna manera de saber cuáles y cuántos discos he descargado? Porque parece no haber ningun apartado para esto. Muchas gracias!

  • Newbie
  •   Premium Country Argentina Device Samsung Galaxy J2 Prime Operating System Android   My Question or Issue Quisiera saber si hay alguna manera de saber cuáles y cuántos discos he ...
  • Alfredo
  • Roadie
  • 329 Views
  • 1 replies
  • 0 likes
  • 329 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lost access to email account + forgot Spotify passwort = Can't use account anymore, but have to pay

PlanFree/PremiumCountry DeviceanyOperating Systemany My Question or Issue Hello. I lost access to my email account with what I registered once at Spotify. In turn, I cant recall the passwort of my spotify account, but still have to pay for it. I even...

  • Newbie
  • Plan Free/Premium Country   Device any Operating System any   My Question or Issue   Hello. I lost access to my email account with what I registered once at Spotify. In ...
  • Alfredo
  • Roadie
  • 600 Views
  • 1 replies
  • 0 likes
  • 600 Views
  • 1 replies
  • 0 likes

Im not appearing on friend activity

PlanFreeCountry BrazilDeviceOperating SystemWindows 10 My Question or Issue Im not appearing on friend activity to my friends, private session is off but i still not appearing for them when i play some music.

  • Casual Listener
  • Plan Free Country  Brazil Device Operating System Windows 10   My Question or Issue  Im not appearing on friend activity to my friends, private session is off but i still not ...
  • oxr949hm_-aj
  • Casual Listener
  • 1166 Views
  • 8 replies
  • 0 likes
  • 1166 Views
  • 8 replies
  • 0 likes

Solved!! 2 defa ödeme aldı ama üyelik vermedi

3 aylık 0.99 Olan premiumdan buy aldım Parayı çekti ama premium olmadım 2. defa denedim yine Parayı çekti ama premium gelmedi ne yapmalıyım kart ekstresinde 2 kere 0.99 çekilmiş Olarak görünüyor ama bana üyelik gelmedi lütfen ilgilenin bu nasıl bir h...

  • Casual Listener
  • 3 aylık 0.99 Olan premiumdan buy aldım Parayı çekti ama premium olmadım 2. defa denedim yine Parayı çekti ama premium gelmedi ne yapmalıyım kart ekstresinde 2 kere 0.99 çekilmiş Olarak görünüyor ama ...
  • s-f5of27_bvo
  • Newbie
  • 9322 Views
  • 29 replies
  • 6 likes
  • Account
    Security
    Subscription
  • 9322 Views
  • 29 replies
  • 6 likes

Account Disappeared!

So I went to open Spotify and it says I need to sign in. I typed in my password to the email that was ALREADY set to in the app and it greets me with "Email or password not found." So I tried to reset my password and guess what! My email is not found...

  • Visitor
  • So I went to open Spotify and it says I need to sign in. I typed in my password to the email that was ALREADY set to in the app and it greets me with "Email or password not found." So I tried to rese...
  • user-removed
  • Not applicable
  • 711 Views
  • 3 replies
  • 0 likes
  • 711 Views
  • 3 replies
  • 0 likes

Spotify on my home network takes very long to connect

PlanPremiumDeviceiPhoneMy Question or IssueMy Spotify on my home network takes very long to connect on the iOS app. The app loads fine, but I see "connecting..." for always at least a whole minute. Sometimes it just take so long I give up listening t...

  • Casual Listener
  • Plan Premium Device iPhone My Question or Issue My Spotify on my home network takes very long to connect on the iOS app. The app loads fine, but I see "connecting..." for always at least a ...
  • Robert_W
  • Community Legend
  • 1257 Views
  • 3 replies
  • 0 likes
  • Login
  • 1257 Views
  • 3 replies
  • 0 likes

Can't link to new facebook after old one had to be deleted

PlanPremiumCountryCanadaDeviceSamsung galaxy 7 and desktop and website My Question or Issue I had Spotify linked to FB, but because of a security issue with my ex i had to delete that FB account and create a new one. It uses the same email address. N...

  • Visitor
  • Plan Premium Country Canada Device Samsung galaxy 7 and desktop and website     My Question or Issue  I had Spotify linked to FB, but because of a security issue with my ex i ...
  • Magpie666
  • Newbie
  • 540 Views
  • 3 replies
  • 0 likes
  • Other
  • 540 Views
  • 3 replies
  • 0 likes

Superuser Contribution PREMIUM ACCOUNT CANCELLED (NOT BY ME) NO SERVICE WITH OVER TWO WEEKS REMAINING

Yesterday I received an email that I had cancelled my premium service. First Problem: I did not cancel my account. The email informed me that I would have access to my premium account through June 16, the last day for which I had prepaid. Second Prob...

  • Visitor
  • Yesterday I received an email that I had cancelled my premium service. First Problem: I did not cancel my account. The email informed me that I would have access to my premium account through June 16...
  • Melody
  • Spotify
  • 1029 Views
  • 1 replies
  • 0 likes
  • 1029 Views
  • 1 replies
  • 0 likes