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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • TΛLΛ
  • Newbie
  • 258999 Views
  • 497 replies
  • 32 likes
  • Account
    Free
  • 258999 Views
  • 497 replies
  • 32 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12918 Views
  • 6 replies
  • 11 likes
  • Security
  • 12918 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 528481 Views
  • 989 replies
  • 113 likes
  • Account
  • 528481 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127905 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127905 Views
  • 74 replies
  • 12 likes

can’t buy premium

PlanFreeCountry Device apple phoneOperating System(iOS 11 My Question or Issue i am trying to get the deal where there is premium for 3 months for a dollar and it keeps saying i already used a trial but i have never done this before. i want to pay a ...

  • Newbie
  • Plan Free Country   Device apple phone Operating System (iOS 11   My Question or Issue  i am trying to get the deal where there is premium for 3 months for a dollar and it kee...
  • Maxim
  • Spotify Star
  • 342 Views
  • 1 replies
  • 0 likes
  • 342 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account and faceboook

My previous Spotify account was created with a Facebook account. Since I cannot disconnect my account from the Facebook account, how can I get all of my songs, playlists, etc onto a new account? Thanks!

  • Newbie
  • My previous Spotify account was created with a Facebook account. Since I cannot disconnect my account from the Facebook account, how can I get all of my songs, playlists, etc onto a new account? Than...
  • meahtenoha
  • Spotify
  • 561 Views
  • 2 replies
  • 1 likes
  • 561 Views
  • 2 replies
  • 1 likes

Superuser Contribution Student Account Activation

Hi, I have linked my UniDays account to an older Spotify account. However, I have not yet activated my student premium account on that account. I have a newer account in which I would like to activate my student account. If I close my old account wil...

  • Visitor
  • Hi,   I have linked my UniDays account to an older Spotify account. However, I have not yet activated my student premium account on that account. I have a newer account in which I would l...
  • Melody
  • Spotify
  • 817 Views
  • 3 replies
  • 0 likes
  • 817 Views
  • 3 replies
  • 0 likes

How do I delete my account for good???

My Question or Issue I want to start fresh with a new account, but I can’t delete my own one.. I canceled my premium account but I can’t delete my whole account? I want all the songs and playlists gone. I also need my email for my new account..

  • Visitor
  •   My Question or Issue   I want to start fresh with a new account, but I can’t delete my own one.. I canceled my premium account but I can’t delete my whole account? I want all the songs...
  • Footballroybal
  • Composer
  • 504 Views
  • 1 replies
  • 0 likes
  • 504 Views
  • 1 replies
  • 0 likes

Username Problem

I started my account with facebook login but after I deleted my facebook my name changed to some nubers and my friends cannot see my name. How to change it?

  • Newbie
  • I started my account with facebook login but after I deleted my facebook my name changed to some nubers and my friends cannot see my name. How to change it?
  • g_w-mbxv6h9wj
  • Regular
  • 367 Views
  • 1 replies
  • 1 likes
  • 367 Views
  • 1 replies
  • 1 likes

QUIERO CAMBIAR MI FORMA DE PAGO Y NO ME DEJA EL SISTEMA

Ya intenté todo, pensé que mi tarjeta bancaria tenía el problema. Quiero actualizar mis datos de forma de pago y dar ed baja la tarjeta de crédito que tengo y cambiarla por otra tarjeta. Ya lo intenté con distintas tarjetas de crédito y simplemente n...

  • Casual Listener
  • Ya intenté todo, pensé que mi tarjeta bancaria tenía el problema. Quiero actualizar mis datos de forma de pago y dar ed baja la tarjeta de crédito que tengo y cambiarla por otra tarjeta. Ya lo intent...
  • osornios
  • Spotify Star
  • 71935 Views
  • 29 replies
  • 4 likes
  • Account
    Subscription
  • 71935 Views
  • 29 replies
  • 4 likes

Krijg geen mail

Ik heb samen met mijn huisgenoten family premium afgeslotenNou heeft iedereen de uitnodiging ontvange om het account te startenMaar bij mij komen de mails niet binnenWe hebben het email adres al gecontroleerd dit klopt gewoon

  • Newbie
  • Ik heb samen met mijn huisgenoten family premium afgesloten Nou heeft iedereen de uitnodiging ontvange om het account te starten Maar bij mij komen de mails niet binnen We hebben het email adres a...
  • radiofreakx
  • Casual Listener
  • 756 Views
  • 1 replies
  • 0 likes
  • 756 Views
  • 1 replies
  • 0 likes

Superuser Contribution cannot connect to facebook

When I press Connect to Facebook on Desktop app, nothing happens. Same goes for Android app, too.

  • Newbie
  • When I press Connect to Facebook on Desktop app, nothing happens. Same goes for Android app, too.
  • JulianA_Bogota
  • Roadie
  • 568 Views
  • 1 replies
  • 0 likes
  • Login
  • 568 Views
  • 1 replies
  • 0 likes

Account Name

Id very much like my Spotify username, here, other forums, and on the desktop app, to be more than just random numbers. I signed up with my facebook so I thought it would use my name. Could someone change it for me? Or can I change it myself?

  • Casual Listener
  • Id very much like my Spotify username, here, other forums, and on the desktop app, to be more than just random numbers. I signed up with my facebook so I thought it would use my name. Could some...
  • u7gpd-_x5nh4b
  • Newbie
  • 622 Views
  • 3 replies
  • 1 likes
  • Account
  • 622 Views
  • 3 replies
  • 1 likes

Superuser Contribution Cambio de Spotify Premium a Spotify Free

PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue En dos ocasiones, me llegó la notificación de que ahora mi cuenta es Free, pero soy parte de un Plan Familiar Premium. ¿Me pueden ayudar?

  • Newbie
  • Plan Free/Premium Country   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  En dos ocasiones, me llegó la notificación de ...
  • JulianA_Bogota
  • Roadie
  • 407 Views
  • 1 replies
  • 0 likes
  • 407 Views
  • 1 replies
  • 0 likes

Superuser Contribution I'm a Premium Subscriber but I Need to Go Online First to Play Songs

I'm a premium subscriber for 2 years and have paid the monthly fees for this month but I suddenly can't play my songs. I need to go online first. Why is this happening? Mycsubscription is still premium though. Thanks.

  • Newbie
  • I'm a premium subscriber for 2 years and have paid the monthly fees for this month but I suddenly can't play my songs. I need to go online first. Why is this happening? Mycsubscription is still premi...
  • JulianA_Bogota
  • Roadie
  • 381 Views
  • 1 replies
  • 0 likes
  • Premium
  • 381 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Subscription not working

Germany, Samsung Galaxy S5 Mini and multiple PCs My Issue:I have tried to purchase Spotify Premium (offer: 3 months for 0,99€) multiple times on multiple devices with the same account. Everytime I tried to pay, it puts me back to the website where yo...

  • Newbie
  • Germany, Samsung Galaxy S5 Mini and multiple PCs   My Issue: I have tried to purchase Spotify Premium (offer: 3 months for 0,99€) multiple times on multiple devices with the same account. Eve...
  • JulianA_Bogota
  • Roadie
  • 560 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 560 Views
  • 1 replies
  • 0 likes

Superuser Contribution SPOTIFY (Premium) not working on all devices

Hi, I have a Premium account paid untill 6th June: And my problem is that I cannot access music in any device: 1. Mobile: there is bar: "Spotify is in offline mode" on both wifi and mobile network. Intresting I can play music that is downloaded. 2. O...

Snap 2018-05-24 at 16.38.41.png Snap 2018-05-24 at 16.39.49.png
  • Newbie
  • Hi,    I have a Premium account paid untill 6th June:   And my problem is that I cannot access music in any device:   1. Mobile: there is bar: "Spotify is in offline mod...
  • JulianA_Bogota
  • Roadie
  • 453 Views
  • 1 replies
  • 0 likes
  • 453 Views
  • 1 replies
  • 0 likes

premium account

my provider changed my phone number, and now my Premium status has been removed...i need this back...how?

  • Newbie
  • my provider changed my phone number, and now my Premium status has been removed...i need this back...how?
  • Robert_W
  • Community Legend
  • 629 Views
  • 1 replies
  • 0 likes
  • 629 Views
  • 1 replies
  • 0 likes

PIN Code

When i enter my cellphone number to upgrade my spotify to premium, i cannot receive the PIN Code on my cellphone number, please help me.

  • Newbie
  • When i enter my cellphone number to upgrade my spotify to premium, i cannot receive the PIN Code on my cellphone number, please help me.
  • 7i_7h-bi638s
  • Newbie
  • 55046 Views
  • 40 replies
  • 20 likes
  • Premium
  • 55046 Views
  • 40 replies
  • 20 likes

Payment Problems

PlanFreeCountry United StatesDeviceIphone 8 plusOperating SystemiOS 11.4 My Question or Issue Every time I try to pay for Spotify Premium it says payment denied no matter what card I use, since I have more than enough money on the card to pay for it.

  • Newbie
  •   Plan Free Country  United States Device Iphone 8 plus Operating System iOS 11.4   My Question or Issue  Every time I try to pay for Spotify Premium it says payment de...
  • LlukKas
  • Composer
  • 366 Views
  • 1 replies
  • 0 likes
  • 366 Views
  • 1 replies
  • 0 likes

Payment

PlanFreeCountry DeviceiPhone 7Operating System My Question or Issue My card is being charged by Spotify and I have never had premium! I want to cancel the account that is using my card!

  • Newbie
  • Plan Free Country   Device iPhone 7 Operating System     My Question or Issue  My card is being charged by Spotify and I have never had premium! I want to cancel the acc...
  • two847
  • Newbie
  • 342 Views
  • 1 replies
  • 0 likes
  • 342 Views
  • 1 replies
  • 0 likes

Account hijacked

Hi there, I'm using Spotify Premium Family and today I noticed that someone listened to music and I didn't know the device (I made sure, that it was no one from my family). I immediately changed the password and logged out from all devices. Now I had...

  • Newbie
  •   Hi there,  I'm using Spotify Premium Family and today I noticed that someone listened to music and I didn't know the device (I made sure, that it was no one from my family).  I im...
  • mikeymurph77
  • Regular
  • 531 Views
  • 2 replies
  • 0 likes
  • Security
    Subscription
  • 531 Views
  • 2 replies
  • 0 likes

Account issue

PlanFree Country USADeviceSamsung Galaxy S8Operating System Android My Question or Issue I made spotify account under a fake email and I put in a random password because I wasn't sure I would use it I entered my credit card info and after I bought it...

  • Newbie
  •   Plan Free   Country  USA Device Samsung Galaxy S8 Operating System  Android   My Question or Issue  I made spotify account under a fake email and I put in ...
  • mikeymurph77
  • Regular
  • 430 Views
  • 1 replies
  • 0 likes
  • 430 Views
  • 1 replies
  • 0 likes

Someone hacked my account

PlanPremium CountryChile DeviceMotorola Moto G4/Moto G 2013 Operating SystemWindows 10 My Question or IssueHi, I just wanted to state here that someone (or something) hacked my account 2 days ago (I didn't logged in for a couple of days until now). A...

  • Newbie
  • Plan Premium   Country Chile   Device Motorola Moto G4/Moto G 2013   Operating System Windows 10   My Question or Issue Hi, I just wanted to state here that someone (...
  • mikeymurph77
  • Regular
  • 458 Views
  • 2 replies
  • 0 likes
  • 458 Views
  • 2 replies
  • 0 likes