Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I am starting to get very annoyed with spotify, for some reason random people can just use my account, for no reason. I have logged out from all of my devices several times and changed my facebook password and still people seem to be able to use my a...
Hi! I'm a French student actually in Ireland for one year. I want to subscribe to Spotify premium but my bank account is located in France and my Spotify account here in Ireland. When I tried to subscribe I was told my bank account has to be in Irela...
I've deleted some song froma playlist brut they keep adding back. Is there a bug or something?
Created a new playlist but when I try to play it on my mobile device it won't play the songs on the playlist. It might play one or two but then it plays random songs. This only happens on my mobile device and only with this playlist. I looked through...
hi,today my account was hacked. Someone plays music from another smartphone and all my playlists were deleted - even my name was changed to Andrea Mellado. I removed all logins via spotify browser and changed my password. That worked - but Andrea Mel...
I was online chatting with customer support in order to make a new account and transfer my playlists and followers. The assistant deleted my account so I could make a new one. We then got sidconnected so now I have an empty account and NO ONE WILL CO...
Hello everyone, Before booking a premium account, I was able to click on my name and select artists I like from a list of genres. Afterwards, I was presented with a few pieces of music that I could choose to like or skip. That was really great, becau...
I have 2 Samsung tvs...first one loaded fine and works. 2nd one has the app but it just stays on the loading screen, but never actually loads...any ideas?
Tentei ir na minha conta Dispositivos Offline e remover todos dispositivos, pois li em um topico que isso pode ajudar, porem ao clicar no botao nada acontece, nao funciona o botao individual e nem no botao remover todos.
I subscribed to Family Premium yesterday through mobile and it did not ask me for a home address. Simply asked me to pay. Now I can't tell my family what specific address they should add, because it might block their accounts from the subscription. C...
After a long absence from Spotify Free, I was tempted to sign up for Premium for a little while. Spotify was still logged-in on my PC desktop, so I just paid the money and thought nothing of it. Then I realised that I don't know my password and the e...
Hi,I changed from Premium to Family (togehter with my son). But now I was charged for both, 14.99 plus 9,99 (via Paypal).
Hi all, I have a premium account for already two years, never had any issue. In the last month, everyday some random songs are automatically download in my device (I have never listened this artist, nor even this kind of music and for sure I did not ...
I've had a new email for my facebook for a long time now, but my spotify will not recognize the new email. I'm trying to upgrade to premium, but cannot cause to setup you need to be sent an email (which the email on my spotify is no longer in service...
After last night's update on Spotify, it logged me out this morning and i cant relogin anymore from my Samsung android phone. Account logins with PC & browser work for same account + password as does web player, so it seems it related to mobile/andro...
I've just received an email back from Spotify Artist Support,I'm guessing the email just wasn't read properly or it was an automated response. email:I’m ‘********’, awful name I know.A couple of years ago I made a few tracks, some guy named *********...
Hi, I need to reset my password but the email linked to my account is my previous work email. I got married and changed my last name, so emails can no longer reach my old email address. Can I reset password a different way? Please advise.
Ich habe meine Email und auch den Benutzername vergessen und komme nicht mehr in meinen Account rein.Ich moechte mein Premium abbo kuendigen. MfG Florian
My account has been hacked. My email has changed to which is not my email adress attached to this account. But I can login in via my Facebook. Please help me.
Cannot log into spotify on my phone as it says I am abroad and that my 14 days free are up, I have premium and both my payment details and account details both match the country that I am in.