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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Casual Listener
75633 Views
27 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
93036 Views
9 replies
2 likes
I am attempting to cancel my premium sunscription. I looked on the help page to find instuctions on how to do it and found this: How to cancel your subscription Canceling your subscription reverts your account to the Free level: Note: If you subscrib...
I am attempting to cancel my premium sunscription. I looked on the help page to find instuctions on how to do it and found this: How to cancel your subscription Canc...
Newbie
14966 Views
7 replies
0 likes
PlanFreeCountry Italy DeviceiPhone 5sOperating SystemiOS 10 My Question or Issue My son is 13. How can I authorize his account? He downloads the app, but he can’t use it till I signe my ok...
Plan Free Country Italy Device iPhone 5s Operating System iOS 10 My Question or Issue My son is 13. How can I authorize his account? He downloads the app, but he ca...
Spotify Star
1013 Views
3 replies
0 likes
At the Spotify App my username is "***" but at the Spotify Website my username is "****". I read some topics and connected my accounted to Facebook and nothing changed. My Facebook name and surname is "*****". How can people find my profile on Spotif...
At the Spotify App my username is "***" but at the Spotify Website my username is "****". I read some topics and connected my accounted to Facebook and nothing changed. My Facebook name and sur...
Composer
1356 Views
1 replies
0 likes
PlanPremium DeviceSamsung Smart TV UE40MU6122Operating SystemTizen My Question or Issue The app doesn't open on my tv....it shows me an error message: "wait and try again later". This happend out of nowhere cause one hour ago i was able to use it. I ...
Plan Premium Device Samsung Smart TV UE40MU6122 Operating System Tizen My Question or Issue The app doesn't open on my tv....it shows me an error message: ...
Composer
562 Views
1 replies
0 likes
My Question or IssueMy son signed up with wrong email and password. He also purchased premium How can we cancel accounts?
My Question or Issue My son signed up with wrong email and password. He also purchased premium How can we cancel accounts?
Community Legend
459 Views
1 replies
0 likes
PlanPremiumCountryMéxicoDeviceiPhone 5s and Hp laptopOperating SystemWindows 10My Question or IssueI wanted to invite my sister to the family plan and she got rejected and my little brother appeared as the owner of the plan. I am the on who pays for ...
Plan Premium Country México Device iPhone 5s and Hp laptop Operating System Windows 10 My Question or Issue I wanted to invite my sister to the family plan and she got rejected and my little...
Spotify Star
535 Views
1 replies
0 likes
Hi everyone, I once accidentally connected to a device I don't know (we were connected to a public Wi-Fi network) and now they keep connecting to my account. The music stops playing on my device and Spotify says I'm playing music on this device, and ...
Hi everyone, I once accidentally connected to a device I don't know (we were connected to a public Wi-Fi network) and now they keep connecting to my account. The music stops playing on my de...
Music Fan
1285 Views
4 replies
0 likes
My Question or Issue You are able to register multiple accounts with emails like "*snip*" and "**snip*" which resolve to the same gmail email address. The validation on the login page needs to strip "." out of gmail addressses.
My Question or Issue You are able to register multiple accounts with emails like "*snip*" and "**snip*" which resolve to the same gmail email address. The validation on t...
Casual Listener
675 Views
2 replies
0 likes
Hi... can anyone help!?? I want to play the ORIGINAL of soundtracks and at first could like sound of music but now I keep getting rubbish new shows or theatre productions!! REaLLy anoying I try everything ... saying “Play ORIGINAL “ or “Play the 1st”...
Hi... can anyone help!?? I want to play the ORIGINAL of soundtracks and at first could like sound of music but now I keep getting rubbish new shows or theatre productions!! REaLLy anoying I try every...
Roadie
457 Views
1 replies
0 likes
My app stopped working and would force close and say error. I deleted it and reinstalled it, now its not letting me log in. I dont know what email is with it to reset password.
My app stopped working and would force close and say error. I deleted it and reinstalled it, now its not letting me log in. I dont know what email is with it to reset password.
Roadie
535 Views
1 replies
0 likes
Hey there! I began using Spotify when I lived in the USA, and later moved to Chile. The first year I had no problems here, but recently my old credit card expired, and I had to downgrade to a free account! I'd love to get Premium again, but when I go...
Hey there! I began using Spotify when I lived in the USA, and later moved to Chile. The first year I had no problems here, but recently my old credit card expired, and I had to downgrade to a free ac...
Roadie
616 Views
1 replies
0 likes
PlanFree/PremiumCountry USADeviceiPhone XOperating SystemiOS 11 My Question or Issue What is the best way to migrate from a Facebook premium account to a normal premium account while preserving Music Library and playlists? I want to basically remove ...
Plan Free/Premium Country USA Device iPhone X Operating System iOS 11 My Question or Issue What is the best way to migrate from a Facebook premium account to a normal pre...
Roadie
680 Views
1 replies
2 likes
PlanFree/PremiumCountry USDevice(iPhone 8, PC)Operating System(iOS 11, Windows 10) My Question or IssueI created my 1st account today using the Premium promo (3mo/.99cents). I did not like my Profile Name (not username), and wanted to change it. Ente...
Plan Free/Premium Country US Device (iPhone 8, PC) Operating System (iOS 11, Windows 10) My Question or Issue I created my 1st account today using the Premium promo (3mo/.99cen...
Roadie
539 Views
1 replies
0 likes
PlanFreeCountry Australia Operating SystemWindows 10 I've having problems linking Spotify with my Facebook account. I'm using the Spotify desktop app. I went to setting --> social --> connect to Facebook. But every time I click on the 'Connect to Fac...
Plan Free Country Australia Operating System Windows 10 I've having problems linking Spotify with my Facebook account. I'm using the Spotify desktop app. I went to setting...
Regular
701 Views
2 replies
0 likes
PlanFreeCountrySouth KoreaDeviceiPhone XOperating System My Question or Issue I recently moved to Korea from the States and realized that I need to get premium in order to use Spotify here after 2 weeks. So I’m trying to get premium for students but ...
Plan Free Country South Korea Device iPhone X Operating System My Question or Issue I recently moved to Korea from the States and realized that I need to get premium in order to...
Community Legend
8050 Views
1 replies
0 likes
hola, solo quiero saber como eliminar mi cuenta (permanente) porque voy a pasar un rato sin spotify además qué ya no me gustaba el usuario que tengo ayuda porfa!
hola, solo quiero saber como eliminar mi cuenta (permanente) porque voy a pasar un rato sin spotify además qué ya no me gustaba el usuario que tengo ayuda porfa!
Casual Listener
3560 Views
2 replies
1 likes
It's been around 6 months since I switched to Spotify Premium. I sent the invite to my brothers but one of them after all this time contacted me about the credentials I set for this service. (It as for the direction and something else I do not recall...
It's been around 6 months since I switched to Spotify Premium. I sent the invite to my brothers but one of them after all this time contacted me about the credentials I set for this service. (It as f...
Roadie
1096 Views
3 replies
0 likes
PlanFree/PremiumCountry CanadaDeviceOperating System My Question or Issue I set up a Free/Premium account through my FB account today but then realized I didn't want it under FB so immediately cancelled it. I then set up an entirely new account when ...
Plan Free/Premium Country Canada Device Operating System My Question or Issue I set up a Free/Premium account through my FB account today but then realized I didn't...
Not applicable
477 Views
1 replies
0 likes
PlanPremiumCountry AustraliaDeviceGoogle pixel My Question or Issue I went to use my app and it asked me to login whixh was strange. After I did I noticed my account had been completely wipes!!! Years of music and playlists are all gone!? What can I ...
Plan Premium Country Australia Device Google pixel My Question or Issue I went to use my app and it asked me to login whixh was strange. After I did I notic...
Not applicable
567 Views
1 replies
0 likes
Today ı opened my spotify app and it is accidently chrash. So ı try to open it again but it was logged out. I know my username( it is **** < removed for security >). I try all my passwords to log in but it says "your password is not valid" Then ı use...
Today ı opened my spotify app and it is accidently chrash. So ı try to open it again but it was logged out. I know my username( it is **** < removed for security >). I try all my passwords to l...
Not applicable
667 Views
2 replies
0 likes
