Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I was in a Family Plan a few months ago, but now I'm in another Family Plan with another administrator. In the list of members of this new family plan is the name of the administrator of the last plan that I was instead of my name. Why is that happen...
I currently have an account under a family premium deal (I am not paying for it but my brother who I am unable to contact is) and I was logged in on my phone and my computer. I recently reset both my phone and computer though and lost all of my infor...
I recently lost access to my email that was attached to my facebook account, so on facebook I changed to a new email. Even though I changed on Facebook, spotify still uses the old email. I can't update my email cuz my account is attached to facebook,...
My account won't seem to log in on my Xbox one. It stopped working last night and I didn't think anything of it. But now that I'm trying to get back on Spotify, it won't pair. I can't use the password log in because I have it connected through Facebo...
The question is; how can I change either without the other? Been using Facebook login since forever, but want/need to start using password login. Can I do anything or do I have to start a new account? All help apreciated.
I made a bunch of playlists and they deleted when I went offline. I checked on the “recovery” section and none of them came up. Help
Account on my app that has premium/family does not exsit when i log onto website to add famly members.when i go to remember it sends details for a account thats is unknown to me and is not premium.but on app im on premium and have set up famly member...
When I was creating my new Spotify account I didn't get the option to create a username, instead I got the opportunity to add a display name and the username is a bunch of numbers and letters. The display name is the name that is in the right top-han...
I have an account where I am always logged in on my iPhone. Once I tried to log in with my email and password on my laptop, another account was shown up which is a fake one I think. I have spotify premium and I don't know what to do because the stran...
Hello, my e-Mail was hacked and my old Spotify Account is also hacked. So i have no possibilty to get Thema Account back. I also have to pay for this Account. Please help
When I press the Get premium button, I can only get family. I do not want family, I want premium for myself only. I had premium but for some reason I was on free when I logged in today. How do I get premium?
Hello, I have been logging in through Facebook, but when I checked my profile today i saw a email I dont know, and I cant seem to change this because I cant remember the password. Since I dont know the email connected to my account I dont dare to sen...
An unauthorised user has been accessing my account, even creating their own playlists! I've tried following the advice to change my password and log then off but they've changed my email address and password. I can access my account to listen to musi...
Hi everyone mt device if offline for some reason and I cant log inI keep getting the message "you currently set offline" so I went to the website to take my device off the "offline" and I cany take it off!!!!! what to do ?? my whole day is without mu...
I live in Bermuda and my account says I'm in the US. The only two options for country are US and United Kingdom so I can't change it to Bermuda. I can only log in to my account on the computer not on my phone, because there I get an error message tha...
hi, I can not login to my account with my username and password. I can login via only facebook auth. A few minutes ago I checked my account and I saw the my e-mail address is different. I have never changed my e-mail address. There can be two cases f...
Saludos la aplicacion no la puedo abrir en mi celular pero si la puedo abrir en la computadora que puedo hacer.
When I go to login, enter user name and password, then I click on the Log In button, nothing happens. The cursor keeps flashing at the end of my password. I have uninstalled, re-installed, same thing every time. Any ideas?
I had once a PlayStation network account, that account was Blocked/banned. I had my spotify connected to it. Now i bought a ps4 and make a New account (Just to do legal games and play the way it belongs) but i cannot link my spotify account because i...
Hi can anybody help me with changing countries? I have triend changing both my payment method in subscriptions and my country within the account preferences but neither of these work! Its frustratiing as these are the only two things suggested on the...
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