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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

82287 Views

9 replies

2 likes

Account
Login
  • 82287 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

657934 Views

13 replies

4 likes

Account
  • 657934 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

739319 Views

18 replies

29 likes

  • 739319 Views
  • 18 replies
  • 29 likes

Superuser Contribution My account got stolen

Hi today while I was listening someone started to change my musics and in devices section I saw another device. When I checked my account I saw that my email address and nick was changed. I couldnt be able to reset my password. So I cancelled my free...

Visitor

Hi today while I was listening someone started to change my musics and in devices section I saw another device. When I checked my account I saw that my email address and nick was changed. I couldnt b...

user-removed

Not applicable

343 Views

2 replies

0 likes

  • 343 Views
  • 2 replies
  • 0 likes

Superuser Contribution Converting premium to student premium

Hi there!Have just signed up to a student account via unidays. I already had the £9.99/ month premium account.I logged in and used my existing account to make the student account, following the steps. I did have to put debit card details in again tho...

Casual Listener

Hi there! Have just signed up to a student account via unidays. I already had the £9.99/ month premium account. I logged in and used my existing account to make the student account, following the s...

SergioDavid

Roadie

307 Views

1 replies

0 likes

Account
  • 307 Views
  • 1 replies
  • 0 likes

Superuser Contribution doble cuenta

abri una cuenta hace 2 años que nunca use y hace 1 mes abri una nueva con el mismo correo (no recordaba que la otra seguia sin usarse) entonces en mi celular tenia una cuenta y en mi computadora la otra, cerre mi session del celular y ahora solo pued...

Newbie

abri una cuenta hace 2 años que nunca use y hace 1 mes abri una nueva con el mismo correo (no recordaba que la otra seguia sin usarse)  entonces en mi celular tenia una cuenta  y en mi comp...

SergioDavid

Roadie

643 Views

1 replies

0 likes

  • 643 Views
  • 1 replies
  • 0 likes

Playlists I DID NOT add...

I have changed my password several times, yet randomly when I log in, there are "recently played" playlists on my list that I did not listen to or add. It's usually foreign music or seriously derogatory rap w/ pot leaves and naked people all over the...

Casual Listener

I have changed my password several times, yet randomly when I log in, there are "recently played" playlists on my list that I did not listen to or add. It's usually foreign music or seriously derogat...

Hubo

Community Legend

1105 Views

3 replies

0 likes

Account
Premium
Security
Subscription
  • 1105 Views
  • 3 replies
  • 0 likes

Superuser Contribution Facebook login details don’t work when logging in via web

I am trying to login to a desktop and am entering my Facebook login details (email userid and password) for my Premium account. And it just does not seem to work. It pushes me to go via logging into my Facebook account - which I would rather not on o...

Newbie

I am trying to login to a desktop and am entering my Facebook login details (email userid and password) for my Premium account. And it just does not seem to work. It pushes me to go via logging into ...

SergioDavid

Roadie

767 Views

1 replies

1 likes

  • 767 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify on PS4, Android and PC(Windows) not working together

First i buyed premium on PS4(long time ago) everything was working with android and pc with the account, but after unlinking spotify with facebook nothing is working.PS4 is working with my account but somehow spotify created me a username (with same ...

Casual Listener

First i buyed premium on PS4(long time ago) everything was working with android and pc with the account, but after unlinking spotify with facebook nothing is working. PS4 is working with my account ...

Chris

Spotify

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cambiar pais

Estimados tengo la cuenta premium en argentina y desde hace 2 ans vivo e Brasil. Ahora preciso cambiar a Brasil dado que mi tarjeta de pago de argentina tiene problemas. Si coloco la tarjeta de brasil dice que no corresponde a argentina y si quiero c...

Newbie

Estimados tengo la cuenta premium en argentina y desde hace 2 ans vivo e Brasil. Ahora preciso cambiar a Brasil dado que mi tarjeta de pago de argentina tiene problemas. Si coloco la tarjeta de brasi...

SergioDavid

Roadie

603 Views

1 replies

0 likes

  • 603 Views
  • 1 replies
  • 0 likes

Disconnect FB without new account

Hi, I'd love to disconnect my account from Facebook, since I'll delete my profile. However, at the time I signed up for Spotify via FB and apparently I'm now unable to keep my current Spotify-account. Does someone know why it's not possible to connec...

Visitor

Hi,   I'd love to disconnect my account from Facebook, since I'll delete my profile. However, at the time I signed up for Spotify via FB and apparently I'm now unable to keep my current Spotif...

user-removed

Not applicable

532 Views

2 replies

0 likes

Account
  • 532 Views
  • 2 replies
  • 0 likes

Superuser Contribution Connexion possible avec facebook sur ordinateur mais pas sur téléphone

Bonjour,J'ai créer un compte spotify avec mon ordinateur via un de mes comptes facebook et je me suis abonnée PREMIUM, j'ai ainsi essayée de me connecter sur ce même compte avec l'application sur mon iPhone mais cela me connecte sur mon deuxième comp...

Casual Listener

Bonjour, J'ai créer un compte spotify avec mon ordinateur via un de mes comptes facebook et je me suis abonnée PREMIUM, j'ai ainsi essayée de me connecter sur ce même compte avec l'application sur m...

Imzou

Casual Listener

702 Views

2 replies

0 likes

  • 702 Views
  • 2 replies
  • 0 likes

Superuser Contribution Daily mix still not ready

Hi. I've been using Spotify for a long time, i notice that Daily Mix is not present in my "discover", if i search it i found it, but "it' not ready". I try to log out and log in and reboot my phone (Android), nothing appened.What can i do?Thanks

Casual Listener

Hi. I've been using Spotify for a long time, i notice that Daily Mix is not present in my "discover", if i search it i found it, but "it' not ready". I try to log out and log in and reboot my ph...

Alefy11

Casual Listener

593 Views

3 replies

0 likes

  • 593 Views
  • 3 replies
  • 0 likes

Superuser Contribution Account hacked and no valid email address

Please please I need help !My Spotify account have been hacked, my password changed, and it’s a very old account so my email address is not valid any more (it has been désactivated because I wasn’t active any more on that email, I changed my email ad...

Visitor

Please please I need help ! My Spotify account have been hacked, my password changed, and it’s a very old account so my email address is not valid any more (it has been désactivated because I wasn’t...

Melody

Spotify

754 Views

1 replies

0 likes

Account
Login
  • 754 Views
  • 1 replies
  • 0 likes

Superuser Contribution Country change

Hi, My spotify account is linked to my facebook account. My spotify account is mentioning UK and I have to change it to FR as I changed country. Spotify told me that I have to change my facebook country and will automatically change spotify. But whil...

Newbie

Hi,    My spotify account is linked to my facebook account. My spotify account is mentioning UK and I have to change it to FR as I changed country. Spotify told me that I have to change m...

SergioDavid

Roadie

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Changed mail address on Facebook, hasn't updated yet on spotify

I had to change my mail address on Facebook as my Spotify is connected to Facebook. I changed my mail address over 24 hours ago, but it still hasn't updated on my Spotify account settings.

Casual Listener

I had to change my mail address on Facebook as my Spotify is connected to Facebook. I changed my mail address over 24 hours ago, but it still hasn't updated on my Spotify account settings.

TScheeper

Casual Listener

967 Views

2 replies

0 likes

  • 967 Views
  • 2 replies
  • 0 likes

Superuser Contribution Contraseña

Buenos días.Tengo una cuenta premium y no recuerdo pasword ni email asociado para recuperararla.Como puedo obtenerla. Gracias

Newbie

Buenos días. Tengo una cuenta premium y no recuerdo pasword ni email asociado para recuperararla. Como puedo obtenerla. Gracias

SergioDavid

Roadie

417 Views

1 replies

0 likes

Premium
  • 417 Views
  • 1 replies
  • 0 likes

Somebody else listening on my account

Hi, I’ve recently noticed someone else/other people are using my Spotify account. I’ve changed my password but there’s still unwanted activity going on. How do I get rid of these people? Example: In my recently played music by ‘Marcus and Martinus’ p...

Newbie

Hi,  I’ve recently noticed someone else/other people are using my Spotify account. I’ve changed my password but there’s still unwanted activity going on.  How do I get rid of these people...

Maxim

Spotify Star

43702 Views

1 replies

0 likes

Account
Login
Security
  • 43702 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Not receiving daily login badges

Hi there, I could not find the right section to place this question. But I notitced that receiving the daily badges for daily logins is not working. I would like if it is possible to earn these badges for every day I log in. Greetings, Lindomar

Composer

Hi there,    I could not find the right section to place this question.   But I notitced that receiving the daily badges for daily logins is not working. I would like if it is poss...

Goodman

Spotify Legend

2110 Views

1 replies

0 likes

Account
Other
  • 2110 Views
  • 1 replies
  • 0 likes

Superuser Contribution Captcha On Spotify Web Player!

Hello, so I myself enjoy the use of VPN networks. They keep me protected. Today, as I signed into spotify web player, I stumble on a captcha, many times it tells me to solve it. Frustration is over the roof with this**bleep**, paying premium customer...

Newbie

Hello, so I myself enjoy the use of VPN networks. They keep me protected. Today, as I signed into spotify web player, I stumble on a captcha, many times it tells me to solve it. Frustration is over t...

SergioDavid

Roadie

3028 Views

1 replies

4 likes

Account
  • 3028 Views
  • 1 replies
  • 4 likes

Songs Gone, Replaced by Songs in Completely Different Genres

About 7 hours ago, my entire song library was replaced with different songs. I'm confused as to why, and I would like my songs back (or at least the names so I can look them up please). Can you just restore my songs library to before all of my songs ...

Casual Listener

About 7 hours ago, my entire song library was replaced with different songs. I'm confused as to why, and I would like my songs back (or at least the names so I can look them up please).   Can ...

Charlie42

Casual Listener

681 Views

1 replies

0 likes

Account
  • 681 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cambio de cuenta

Hola !! Buenas noches !! A alguien le paso que teniendo cuenta premium en Spotify, se le haya cambiado a gratis aun sin haber cambiado nada de la tarjeta ? Hace varios días me venían pidiendo que actualice mis datos, pero como yo no cambie nada en la...

Regular

Hola !! Buenas noches !! A alguien le paso que teniendo cuenta premium en Spotify, se le haya cambiado a gratis aun sin haber cambiado nada de la tarjeta ? Hace varios días me venían pidiendo que act...

SergioDavid

Roadie

454 Views

1 replies

0 likes

Free
Other
Premium
Unlimited
  • 454 Views
  • 1 replies
  • 0 likes

logging in every time

so I recently changed my password and now on my android device everytime I close the Spotify app I have to re-log in how do I get this to stop?

Newbie

so I recently changed my password and now on my android device everytime I close the Spotify app I have to re-log in how do I get this to stop? 

Hubo

Community Legend

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes