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Accounts

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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • saarth
  • Newbie
  • 263980 Views
  • 790 replies
  • 81 likes
  • Account
  • 263980 Views
  • 790 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1129228 Views
  • 118 replies
  • 106 likes
  • Account
  • 1129228 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 72115 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 72115 Views
  • 63 replies
  • 8 likes

Cant access account

I tried to make a spotiy account and then it said that i already had an account with my e-mail.Im trying to log on to my spotify account but it does not work. Then i selected forgot password and it said my account is deactivated. I just want free spo...

  • Visitor
  • I tried to make a spotiy account and then it said that i already had an account with my e-mail. Im trying to log on to my spotify account but it does not work. Then i selected forgot password and it...
  • user-removed
  • Not applicable
  • 228 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 228 Views
  • 1 replies
  • 0 likes

Guide: Regain access to hacked or lost account

I'm creating this post because a lot of people have been having their accounts compromised due to lack of security on their end. If you're one of the people who has had their account hacked / taken over by someone who you have not given authorization...

  • Community Legend
  • I'm creating this post because a lot of people have been having their accounts compromised due to lack of security on their end. If you're one of the people who has had their account hacked / taken o...
  • Smpgardner
  • Newbie
  • 4210 Views
  • 1 replies
  • 4 likes
  • Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 4210 Views
  • 1 replies
  • 4 likes

Need help!

Hello all. So I have had a spotify premium account for some time now. I just got a new phone yesterday and I want to log into my account but I cannot remember my password to save my life. I tried doing the reset password thing but my username is not ...

  • Visitor
  • Hello all. So I have had a spotify premium account for some time now. I just got a new phone yesterday and I want to log into my account but I cannot remember my password to save my life. I tried doi...
  • carielizz
  • Casual Listener
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

different country problems

Hello i've been having problems logging in since i made my spotify account in bulgeria and i came back to Serbia and now i cannot log in or change my country, how would i fix this?

  • Newbie
  • Hello i've been having problems logging in since i made my spotify account in bulgeria and i came back to Serbia and now i cannot log in or change my country, how would i fix this?
  • Maxim
  • Spotify Star
  • 240 Views
  • 1 replies
  • 0 likes
  • Login
  • 240 Views
  • 1 replies
  • 0 likes

Superuser Contribution invitations failing

I have just signed up for premium. When I send an invitation to a family member and they click on "accept invitation" they are sent to a page that only allows a free trial, not to join under the family plan. I need help or I will have cancel our fami...

  • Newbie
  • I have just signed up for premium. When I send an invitation to a family member and they click on "accept invitation" they are sent to a page that only allows a free trial, not to join under the...
  • ZullyB
  • Roadie
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

I just cancel my Family Plan and I want a refund please!

Hey there: I just tried to upgrade my account from Premium to a Family Plan because I thought my family might like it, but they don't want it. So I change it back to Premium, but it says: Your plan will change on 3/9/18 Days left on Premium for Famil...

  • Newbie
  • Hey there:   I just tried to upgrade my account from Premium to a Family Plan because I thought my family might like it, but they don't want it. So I change it back to Premium, but it says: &nbs...
  • Maxim
  • Spotify Star
  • 749 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 749 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium payment

Hi! I want to pay premium thru my mobile carrier but it says something went wrong. I load up already. What should I do? Help please. Thank you.

  • Newbie
  • Hi! I want to pay premium thru my mobile carrier but it says something went wrong. I load up already. What should I do? Help please. Thank you.
  • ZullyB
  • Roadie
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mi musica va rapido.

Antes era con ciertas canciones, pero desde que note este cambio de velocidad me doy cuenta de que es en todas las canciones, va mas rapido de lo normal.Incluso el marcador de cuanto dura la cancion va rapido no llega a marcar lo que dura 1 segundo, ...

  • Newbie
  • Antes era con ciertas canciones, pero desde que note este cambio de velocidad me doy cuenta de que es en todas las canciones, va mas rapido de lo normal. Incluso el marcador de cuanto dura la cancio...
  • ZullyB
  • Roadie
  • 9075 Views
  • 1 replies
  • 5 likes
  • 9075 Views
  • 1 replies
  • 5 likes

Superuser Contribution Quiero cerrar una cuenta a la que no tengo acceso

Hola,ya no tengo acceso a una cuenta y quiero cerrarla para no seguir pagando un servicio que no voy a usar,como puedo hacer para eliminarla si no puedo acceder a ella?

  • Newbie
  • Hola,ya no tengo acceso a una cuenta y quiero cerrarla para no seguir pagando un servicio que no voy a usar,como puedo hacer para eliminarla si no puedo acceder a ella?
  • ZullyB
  • Roadie
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Recall Spotify premium

Hi, I wanted to recall my spotify premium account but I forgot my password. So I changed it and at the same time my username changed too. Now I can log in with my new passwort and username, but my account is not premium anymore. It's the Free version...

  • Newbie
  • Hi, I wanted to recall my spotify premium account but I forgot my password. So I changed it and at the same time my username changed too. Now I can log in with my new passwort and username, but my ac...
  • sean_andrew1777
  • Newbie
  • 266 Views
  • 2 replies
  • 0 likes
  • 266 Views
  • 2 replies
  • 0 likes

Solved!! 2 Spotify Accounts, 1 Paypal Account

Hi, could i pay 2 subscriptions with the same paypal account?I have mine, but i want to pay subscription for one of my friends. Thanks

  • Newbie
  • Hi, could i pay 2 subscriptions with the same paypal account? I have mine, but i want to pay subscription for one of my friends.     Thanks 🙂
  • Racehawk
  • Casual Listener
  • 8913 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 8913 Views
  • 3 replies
  • 0 likes

family and hotmail

Hello community.I wanna add an @ hotmail.de account to my family.Spotify shows that she is invided, but no email arrived.She use Facebook to log in. With the same email address.

  • Casual Listener
  • Hello community. I wanna add an @ hotmail.de account to my family. Spotify shows that she is invided, but no email arrived. She use Facebook to log in. With the same email address.
  • ojsalmeron
  • Newbie
  • 9240 Views
  • 7 replies
  • 2 likes
  • 9240 Views
  • 7 replies
  • 2 likes

Premium owner acc

So my Dad's premium owner account is unaccesible and we cant get back into it? It has dissapeared

  • Casual Listener
  • So my Dad's premium owner account is unaccesible and we cant get back into it? It has dissapeared
  • CryticalAce
  • Community Legend
  • 352 Views
  • 3 replies
  • 0 likes
  • 352 Views
  • 3 replies
  • 0 likes

Superuser Contribution Missing Saved Songs

I logged into my Spotify Premium account today and I noticed that all the songs I've 'saved' in the past year are now mysteriously gone. I also noticed a large number of my playlists were deleted. Fortunately, I was able to recover the playlists but ...

  • Casual Listener
  • I logged into my Spotify Premium account today and I noticed that all the songs I've 'saved' in the past year are now mysteriously gone. I also noticed a large number of my playlists were deleted. Fo...
  • Alfredo
  • Roadie
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Superuser Contribution Customer Service Issue

I don't know where else to go for this issue, emailing back and forth hasn't produced any results that I am happy with, so I'm hoping a representative here on the forums can further help me. I would like to state here that I have never shared my pass...

  • Casual Listener
  • I don't know where else to go for this issue, emailing back and forth hasn't produced any results that I am happy with, so I'm hoping a representative here on the forums can further help me.   ...
  • ct20
  • Newbie
  • 887 Views
  • 7 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 887 Views
  • 7 replies
  • 0 likes

Solved!! Username on Spotify

So I was required to create a Spotify account using Facebook, which is irritiating but manageable. How do I change my Spotify username? Right now it seems I must log int to Spotify as my Facebook name (not comfortable with that) and elsewhere it list...

  • Casual Listener
  • So I was required to create a Spotify account using Facebook, which is irritiating but manageable.  How do I change my Spotify username?  Right now it seems I must log int to Spotify as my ...
  • carmenchumacero
  • Newbie
  • 135267 Views
  • 165 replies
  • 13 likes
  • 135267 Views
  • 165 replies
  • 13 likes

Superuser Contribution GLOBE POSTPAID TERMINATED CONTRACT

I CAN'T SUBSCRIBE ON FAMILY PREMIUM SUBSCRIPTION BECAUSE IT'S TELLING ME THAT MY ACCOUNT WAS STILL CONNECTED TO THEIR GLOBE PARTNER.

  • Newbie
  • I CAN'T SUBSCRIBE ON FAMILY PREMIUM SUBSCRIPTION BECAUSE IT'S TELLING ME THAT MY ACCOUNT WAS STILL CONNECTED TO THEIR GLOBE PARTNER.
  • Alfredo
  • Roadie
  • 609 Views
  • 1 replies
  • 0 likes
  • 609 Views
  • 1 replies
  • 0 likes

Superuser Contribution new account

I signed up using facebook and when I go to settings and go under social and try to sign out I don't see that option. so I am guessing I created my account using facebook. Now I need to create a new account because I don't want to have it using faceb...

  • Newbie
  • I signed up using facebook and when I go to settings and go under social and try to sign out I don't see that option. so I am guessing I created my account using facebook. Now I need to create a new ...
  • Alfredo
  • Roadie
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log in

ah I don't know where else to contact someone for help... Yesterday I was listening to spotify, left the pc for a bit and came back logged out. I had recently changed the email address for that account but trying every email I could think of didn't w...

  • Visitor
  • ah I don't know where else to contact someone for help...   Yesterday I was listening to spotify, left the pc for a bit and came back logged out. I had recently changed the email address for t...
  • Alfredo
  • Roadie
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes