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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1609 Views
  • 0 replies
  • 7 likes
  • Security
  • 1609 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445977 Views
  • 970 replies
  • 108 likes
  • Account
  • 445977 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199070 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199070 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108333 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108333 Views
  • 72 replies
  • 11 likes

Superuser Contribution Spotify randomly skips

Hey, i have had the same issue! Except mine doesn’t take me to a weird song it just keeps pausing or skipping through the songs! First time it’s ever done it was this week and it’s super frustrating! I can’t listen to anything now while I’m moving ar...

  • Visitor
  • Hey, i have had the same issue! Except mine doesn’t take me to a weird song it just keeps pausing or skipping through the songs! First time it’s ever done it was this week and it’s super frustratin...
  • Melody
  • Spotify
  • 428 Views
  • 1 replies
  • 0 likes
  • Other
  • 428 Views
  • 1 replies
  • 0 likes

Alteração de e-mail

O meu cadastro é pelo facebook e eu já alterei o meu e-mail por lá, mas no Spotify continua o e-mail errado. Como faço para mudar? Vou desativar a minha conta antiga.

  • Newbie
  • O meu cadastro é pelo facebook e eu já alterei o meu e-mail por lá, mas no Spotify continua o e-mail errado. Como faço para mudar? Vou desativar a minha conta antiga.
  • Bittencourt
  • Spotify Star
  • 482 Views
  • 1 replies
  • 0 likes
  • 482 Views
  • 1 replies
  • 0 likes

I don't have access to the email account used to create my Spotify account

For some reason I wasn't signed in today when I opened Spotify and I realized I don't remember my password. What's worse is I don't have access with the email I used to make my account. From what I can tell there is absolutely nothing I can do. Is th...

  • Visitor
  • For some reason I wasn't signed in today when I opened Spotify and I realized I don't remember my password. What's worse is I don't have access with the email I used to make my account. From what I c...
  • Luke
  • Spotify Star
  • 1019 Views
  • 2 replies
  • 0 likes
  • 1019 Views
  • 2 replies
  • 0 likes

Can't change country

It says ImIfrom Turkey, I never selected that country. Why can't I change my country?

  • Regular
  • It says ImIfrom Turkey, I never selected that country. Why can't I change my country?
  • RaigenSmash
  • Regular
  • 577 Views
  • 15 replies
  • 0 likes
  • 577 Views
  • 15 replies
  • 0 likes

Facebook account deleted

Hello, I deleted my facebook account but it was linked to my spotify account This means I cant access my spotify account anymore... what can I do?Thanks for your answers

  • Newbie
  • Hello,   I deleted my facebook account but it was linked to my spotify account    This means I cant access my spotify account anymore... what can I do? Thanks for your answers
  • kejt_
  • Community Legend
  • 523 Views
  • 1 replies
  • 0 likes
  • 523 Views
  • 1 replies
  • 0 likes

From premium to family

Hello, i hâve a premium account. I subscribe a family. I think I did mistake I think having 2 accounts. How to Verify? Moreover, my kid received the email but cannot log in and my boyfriend succeeded! Vould you help me please?? Thanks a lotbest regar...

  • Newbie
  • Hello,  i hâve a premium account. I subscribe a family. I think I did mistake I think having 2 accounts. How to Verify?  Moreover, my kid received the email but cannot log in and my boyfr...
  • kejt_
  • Community Legend
  • 346 Views
  • 1 replies
  • 0 likes
  • 346 Views
  • 1 replies
  • 0 likes

My Friends Can't Find me

Today my friend wanted to follow my account but she couldn't find me. She looked up my username and my actual name but still couldn't find any of my playlists or even my account. Only when I shared a link could she view one of my playlists but couldn...

  • Newbie
  • ...oesn't even exist and no one can view it. I'm extremely frustrated and don't know what else to do. I logged in and out of the account, made sure my playlists were public, unconnected and reconnected m...
  • vobc
  • Regular
  • 3232 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 3232 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Family, address - how to change?

Hi, I filled in an uncorrect address when I just joined Spotify Family - I used my work address but the zipcode of my home. Don't ask me why, I am just stuppid oke Sadly, I am unable to find an adjust settings page for Spotify Family address. Who can...

  • Casual Listener
  • Hi,   I filled in an uncorrect address when I just joined Spotify Family - I used my work address but the zipcode of my home. Don't ask me why, I am just stuppid oke 🙂   Sadly, I am un...
  • carfeal
  • Newbie
  • 66186 Views
  • 10 replies
  • 0 likes
  • Account
  • 66186 Views
  • 10 replies
  • 0 likes

Solved!! Reset account

I wanted to reset my account as if I had created a new one, is it possible?

  • Visitor
  • I wanted to reset my account as if I had created a new one, is it possible?
  • Maxim
  • Spotify Star
  • 554 Views
  • 1 replies
  • 0 likes
  • Account
  • 554 Views
  • 1 replies
  • 0 likes

Uploaded music through Distrokid, the first track is greyed out?

https://open.spotify.com/album/3kwzHMZPhixQrlrNgEK0RS#_=_ So I'm not sure if this has something to do with the distribution company I went through or if it has something to do with Spotify, but only 8 out of 9 of my songs are showing up on Spotify. T...

  • Casual Listener
  • https://open.spotify.com/album/3kwzHMZPhixQrlrNgEK0RS#_=_   So I'm not sure if this has something to do with the distribution company I went through or if it has something to do with Spotify, ...
  • Maxim
  • Spotify Star
  • 2579 Views
  • 5 replies
  • 0 likes
  • 2579 Views
  • 5 replies
  • 0 likes

Name & profile picture

hi. i would love to remove (change) my profile photo and name from spotify. the desktop app shows a dummy pic however the webprofile shows my fb profile picture. i also can't find a way to change my name which isn't cool. deleting the account isn't e...

  • Casual Listener
  • hi. i would love to remove (change) my profile photo and name from spotify. the desktop app shows a dummy pic however the webprofile shows my fb profile picture. i also can't find a way to change my ...
  • privacyplease1
  • Casual Listener
  • 740 Views
  • 2 replies
  • 0 likes
  • 740 Views
  • 2 replies
  • 0 likes

cannot access my playlist and my account to

I lost some information on my phone while it was connected to my computer. I now have the spotify app but all my playlists are gone now and it is at the beginner mode where you can only shuffle music. I need my app back to teach tomorrow. Cannot even...

  • Newbie
  • I lost some information on my phone while it was connected to my computer.  I now have the spotify app but all my playlists are gone now and it is at the beginner mode where you can only shuffle...
  • Luke
  • Spotify Star
  • 366 Views
  • 1 replies
  • 0 likes
  • 366 Views
  • 1 replies
  • 0 likes

cannot link with my facebook

I created a new Spotify account (prof.02), 'cause I get some problem about changing location country from old account. The old account is connected with my Facebook.I just closed the old account. But the account sill exists! Now, I want to link my ne...

  • Newbie
  • I created a new Spotify account (prof.02), 'cause I get some problem about changing location country from old account. The old account is connected with my Facebook.I just closed the old account...
  • Luke
  • Spotify Star
  • 356 Views
  • 1 replies
  • 0 likes
  • 356 Views
  • 1 replies
  • 0 likes

Logged out automatically and some more problems

It logs out automatically this happened to me at least more than 3 times it is really frustrating and I can't log in with the email I used before and not as a user too but yesterday I logged in with a new email but what to do if it happens again or i...

  • Newbie
  • It logs out automatically this happened to me at least more than 3 times it is really frustrating and I can't log in with the email I used before and not as a user too but yesterday I logged in with ...
  • Luke
  • Spotify Star
  • 416 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 416 Views
  • 1 replies
  • 0 likes

1 month premium

I tried to get the free month Premium and wanted to buy for the next month too and payed with paysafecard.But my profil shows me that my abo ends 29.05.2018.Shouldn´t it be 2 months because i got the free month premium and payed for 1 month alread?

  • Newbie
  • I tried to get the free month Premium and wanted to buy for the next month too and payed with paysafecard.But my profil shows me that my abo ends 29.05.2018.Shouldn´t it be 2 months because i got the...
  • Maxim
  • Spotify Star
  • 432 Views
  • 1 replies
  • 0 likes
  • Premium
  • 432 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downgrading from premium doesn't work

Hi guys, I recently change my mobile company (I switch from Fido to Rogers) and when I was with fido I subscribed to spotify premium. Now that I am with rogers I want to stop my subscription from premium. Here comes the problem, when I go to Spotify....

  • Casual Listener
  • Hi guys, I recently change my mobile company (I switch from Fido to Rogers) and when I was with fido I subscribed to spotify premium. Now that I am with rogers I want to stop my subscription from pre...
  • phil40
  • Casual Listener
  • 1000 Views
  • 2 replies
  • 0 likes
  • 1000 Views
  • 2 replies
  • 0 likes

Solved!! Cargo a tarjeta y no tengo premium

Hace unas horas intente pagar spotify premium con tarjeta de credito, volvio ha aparecerme el mismo mensaje de error que hace ya casí un año, "Ups, parece que tu tarjeta o proveedor"...etcA lo que me rendi al primer intento, despues de un rato se hiz...

  • Casual Listener
  • Hace unas horas intente pagar spotify premium con tarjeta de credito, volvio ha aparecerme el mismo mensaje de error que hace ya casí un año, "Ups, parece que tu tarjeta o proveedor"...etc A lo qu...
  • osornios
  • Spotify Star
  • 2565 Views
  • 26 replies
  • 2 likes
  • Account
    Premium
    Subscription
  • 2565 Views
  • 26 replies
  • 2 likes

Premium account - can't be searched/followed by other users

We just started a business Spotify for shared playlists and I am attempting to search it and follow it as a test before we launch it to our music students. I can't find it. I'm wondering if it's a user name issue (we have the generic letter/number on...

  • Casual Listener
  • We just started a business Spotify for shared playlists and I am attempting to search it and follow it as a test before we launch it to our music students. I can't find it. I'm wondering if it's a us...
  • nlstarch
  • Casual Listener
  • 516 Views
  • 2 replies
  • 0 likes
  • 516 Views
  • 2 replies
  • 0 likes

Conta

Há alguma possibilidade de utilizar novamente um e-mail? Coloco um e o spotify afirma que já foi usado

  • Newbie
  • Há alguma possibilidade de utilizar novamente um e-mail? Coloco um e o spotify afirma que já foi usado
  • Bittencourt
  • Spotify Star
  • 413 Views
  • 1 replies
  • 0 likes
  • 413 Views
  • 1 replies
  • 0 likes

Superuser Contribution Compte inaccessible sur pc et paiement réservé

Bonjour, J'ai essayé d"utiliser l'offre d'abonnement étudiant mais en cliquant sur les liens, cela m'a enlevé de la page de paiement et il est maintenant réservé. Le problème est que je ne peux pas accéder à mon compte pour prouver que je suis étudia...

  • Newbie
  • Bonjour,  J'ai essayé d"utiliser l'offre d'abonnement étudiant mais en cliquant sur les liens, cela m'a enlevé de la page de paiement et il est maintenant réservé. Le problème est que je ne peu...
  • SergioDavid
  • Roadie
  • 616 Views
  • 1 replies
  • 0 likes
  • 616 Views
  • 1 replies
  • 0 likes