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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

Joan

Moderator

80282 Views

28 replies

0 likes

  • 80282 Views
  • 28 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

99534 Views

9 replies

2 likes

Account
Login
  • 99534 Views
  • 9 replies
  • 2 likes

Superuser Contribution Cant login

I cant login and when I try to change the password it wants to send an email to an address I don't have access to. Is there another way to change the password or cancel the account because I'm paying for premium.

Casual Listener

I cant login and when I try to change the password it wants to send an email to an address I don't have access to. Is there another way to change the password or cancel the account because I'm paying...

Aimee_T

Roadie

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot set up Hulu account

Setting up a Hulu account isn't an option on my account page but I'm a student member. I've been trying to get this fixed for way too long and can't get a response from any of the help outlets provided by spotify

Newbie

  Setting up a Hulu account isn't an option on my account page but I'm a student member. I've been trying to get this fixed for way too long and can't get a response from any of the help outlet...

Aimee_T

Roadie

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Pause subscription.

I am currently signed up for the Spotify and Headspace premium account subscription (with Unidays discount). I was wondering if there's a way to pause my subscriptions for a few months. I have read a previous forum post about simply cancelling the su...

Newbie

  I am currently signed up for the Spotify and Headspace premium account subscription (with Unidays discount). I was wondering if there's a way to pause my subscriptions for a few months. I hav...

Aimee_T

Roadie

3641 Views

1 replies

0 likes

  • 3641 Views
  • 1 replies
  • 0 likes

Random songs in my recently listened list

Spotify Usernamedanielbrooks41PlanFree/PremiumCountry Device Operating system My Question or Issue Hey. I'm not entirely sure if this is the correct place for this, but recently when I go into my recently listened too list, there are songs on there t...

Newbie

Spotify Username danielbrooks41 Plan Free/Premium Country   Device   Operating system    My Question or Issue  Hey. I'm not entirely sure if this is the correct pl...

Artitu

Gig Goer

669 Views

1 replies

0 likes

  • 669 Views
  • 1 replies
  • 0 likes

Songs saved per Artist

With the update (without having premium), either I'm missing something, or you can no longer go to an artist and see the songs of theirs that you've saved. It just takes you to their profile, and you can only either shuffle through their entire catal...

Visitor

With the update (without having premium), either I'm missing something, or you can no longer go to an artist and see the songs of theirs that you've saved. It just takes you to their profile, and you...

user-removed

Not applicable

2734 Views

11 replies

1 likes

  • 2734 Views
  • 11 replies
  • 1 likes

Superuser Contribution Can't login at all

So randomly on my phone spotify kicked me out unable to log back in, I've restarted my phone, reinstalled the app and removed the device from offline only to find out afterwards that I can't log into the exact same account on a different phone.

Visitor

  So randomly on my phone spotify kicked me out unable to log back in, I've restarted my phone, reinstalled the app and removed the device from offline only to find out afterwards that I can't ...

Aimee_T

Roadie

377 Views

1 replies

0 likes

Account
Other
  • 377 Views
  • 1 replies
  • 0 likes

Solved!! Combine accounts

First off my daughter and I both have galaxy S8 phones and separate facebook accounts.I just made my, mom, account premium and added my daughters created playlists to my account.The account is under moms, facebook log on and we cannot log daughter on...

Casual Listener

First off my daughter and I both have galaxy S8 phones and separate facebook accounts. I just made my, mom, account premium and added my daughters created playlists to my account. The account is un...

Amaloney4

Casual Listener

1061 Views

2 replies

0 likes

  • 1061 Views
  • 2 replies
  • 0 likes

Can I temporary disable Facebook and still use my Spotify account meanwhile?

I've created my Spotify account through Facebook and I know that I have to create a new account if I want to fully delete my Facebook account. But my question is, can I just temporary disable my Facebook account (not fully deleted) and still use this...

Casual Listener

I've created my Spotify account through Facebook and I know that I have to create a new account if I want to fully delete my Facebook account.   But my question is, can I just tempor...

Amaloney4

Casual Listener

1465 Views

2 replies

0 likes

Account
Premium
Subscription
  • 1465 Views
  • 2 replies
  • 0 likes

Superuser Contribution Problems paying for Premium Upgrade

When I try to upgrade to Premium, Spotify will accept all of my credit card details except for the valid month. It then asks me 'in red text', to add the month, which I try continuously to do, however, it gives me the choice of the month only once, b...

Newbie

When I try to upgrade to Premium, Spotify will accept all of my credit card details except for the valid month.  It then asks me 'in red text', to add the month, which I try continuously to do, ...

TrulyGordin

Gig Goer

508 Views

2 replies

0 likes

  • 508 Views
  • 2 replies
  • 0 likes

Superuser Contribution Change country

Spotify Username Plan Free/Premium Country Brasil My Question or Issue Hey. I am moving back from Brasil to France and I want to keep using my spotify premium in France. I have tried to change my bank details and put a french bank acount details but...

Newbie

Spotify Username <snip - Mod edit> Plan Free/Premium Country   Brasil  My Question or Issue  Hey. I am moving back from Brasil to France and I want to keep using ...

adriancasas

Casual Listener

655 Views

2 replies

0 likes

  • 655 Views
  • 2 replies
  • 0 likes

Solved!! Fui cobrado duas vezes no mesmo mês

Minha inscrição do mês de março foi cobrada duas vezes uma no dia 10/03 e outra no dia 13/03. 10/03 - EC* spotify osasco13/03- Ebanx spotify Como faço pra resolver isso?

Regular

Minha inscrição do mês de março foi cobrada duas vezes uma no dia 10/03 e outra no dia 13/03.   10/03 - EC* spotify osasco 13/03- Ebanx spotify   Como faço pra resolver isso?

Bittencourt

Spotify Star

13475 Views

44 replies

2 likes

Account
Premium
Subscription
  • 13475 Views
  • 44 replies
  • 2 likes

Solved!! Please remove my card information, now.

Hello, I was charged for Premium after being offered a free trial, because I was asked to add my card for an automatic renewal subscription in case I liked the service, seemed fair. But I was charged for the "free" trial. Then I decided to cancel the...

Regular

Hello,   I was charged for Premium after being offered a free trial, because I was asked to add my card for an automatic renewal subscription in case I liked the service, seemed fair. But I wa...

cr_-125tsmof9

Regular

2594 Views

6 replies

0 likes

  • 2594 Views
  • 6 replies
  • 0 likes

Superuser Contribution Family Premium Problem

Greetings everyone, so i have made a Family Premium account and invited the other five memberswithout a problem and everything worked fine.Now a few days ago, one member couldn't use the Premium features anymore(and still can't, despite that the addr...

Regular

Greetings everyone,   so i have made a Family Premium account and invited the other five members without a problem and everything worked fine. Now a few days ago, one member couldn't use the...

Melody

Spotify

768 Views

4 replies

0 likes

Account
Premium
  • 768 Views
  • 4 replies
  • 0 likes

Superuser Contribution I can't log into spotify - Keeps coming up with circle with cross

hi,I cannot log into my spotify account on my computer.I've restarted my computer, deleted the program & reinstalled.I've changed my password also to see if that helps, but nothing.I enter my username + password & it comes up with a red circle with a...

Casual Listener

hi, I cannot log into my spotify account on my computer. I've restarted my computer, deleted the program & reinstalled. I've changed my password also to see if that helps, but nothing. ...

Melody

Spotify

740 Views

3 replies

0 likes

  • 740 Views
  • 3 replies
  • 0 likes

Superuser Contribution Account visibility

Hi! I made an account with only account instead of Facebook. But how come my account isn't visible to other users? They can't find me in the search box although my account is actually linked with Facebook for the moment. Is this just because I chose ...

Newbie

Hi!  I made an account with only account instead of Facebook.  But how come my account isn't visible to other users? They can't find me in the search box although my account is actua...

user-removed

Not applicable

587 Views

1 replies

0 likes

Account
  • 587 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connection to FB: "Sorry there has been a temporary error, please try again later."

On the desktop version, the button to connect to FB is unresponsive. So, I tried connecting my account to facebook via spotify's online site, but this message shows up "Sorry there has been a temporary error, please try again later."I'm not sure what...

Casual Listener

On the desktop version, the button to connect to FB is unresponsive. So, I tried connecting my account to facebook via spotify's online site, but this message shows up "Sorry there has been a te...

Melody

Spotify

1446 Views

6 replies

0 likes

  • 1446 Views
  • 6 replies
  • 0 likes

Superuser Contribution Cant upgrade to premium again

HI GUYS FOR SOME REASON MY CREDIT CARD THAT SPOTIFY ALWAYS PURCHASING ITS MONTHLY FEE IS CANCELLED. AND MY BANK SENT ME A NEW CARD. AFTER THAT I FORGOT TO UPDATE MY NEW CARDS INFORMATION ON SPOTIFY. SO, SPOTIFY DOWNGRADED MY ACCOUNT TO FREE ACCOUNT A...

Newbie

HI GUYS   FOR SOME REASON MY CREDIT CARD THAT SPOTIFY ALWAYS PURCHASING ITS MONTHLY FEE IS CANCELLED. AND MY BANK SENT ME A NEW CARD. AFTER THAT I FORGOT TO UPDATE MY NEW CARDS INFORMATION ON ...

user-removed

Not applicable

546 Views

1 replies

3 likes

Account
Premium
Subscription
  • 546 Views
  • 1 replies
  • 3 likes

Superuser Contribution account disappeared

my account seems to have disappeared. I have premium and had 1300 songs saved. Now it doesnt even recognize my email address. So I resigned up and now I have no songs. I resigned up for spotify premium and have been a loyal customer for many years. H...

Visitor

my account seems to have disappeared. I have premium and had 1300 songs saved. Now it doesnt even recognize my email address. So I resigned up and now I have no songs. I resigned up for spotify premi...

user-removed

Not applicable

409 Views

1 replies

0 likes

Account
  • 409 Views
  • 1 replies
  • 0 likes

Solved!! Cant login

Have reset my PW and still can't login 

Newbie

Have reset my PW and still can't login 

songassistant

Composer

564 Views

1 replies

0 likes

Login
  • 564 Views
  • 1 replies
  • 0 likes