Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
3988 Views
0 replies
9 likes
Security

3988 Views
0 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
chiccawith2cs
Visitor
460919 Views
974 replies
110 likes
Account

460919 Views
974 replies
110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1204372 Views
119 replies
117 likes
Account

1204372 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-10-08 9:00:30 AM
Maria
Moderator
112368 Views
72 replies
12 likes
Account
Login
Premium

112368 Views
72 replies
12 likes

Superuser Contribution Se me cierra la sesión

Buenas, cuando salgo de la app o apago el móvil la sesión se me cierra y se me borran todas las canciones descargadas... ¿Cómo lo soluciono?

Ahsp03
Casual Listener
Buenas, cuando salgo de la app o apago el móvil la sesión se me cierra y se me borran todas las canciones descargadas... ¿Cómo lo soluciono?
2018-04-04 10:47:57 PM
2018-05-01 10:01:12 PM
Ahsp03
Casual Listener
731 Views
2 replies
0 likes
Account

731 Views
2 replies
0 likes

Verbindung wegen Offline-Modus nicht möglich

Ich versuche mich ganz normal auf meiner Spotify-App anzumelden. Nachdem ich meine Benutzerdaten eingegeben habe drücke ich natürlich auf "Anmelden". Dann kommt ein Fehler. "Du bist offline. Gehe online, um eine Verbindung mit Spotify herzustellen." ...

bulla1189
Newbie
Ich versuche mich ganz normal auf meiner Spotify-App anzumelden. Nachdem ich meine Benutzerdaten eingegeben habe drücke ich natürlich auf "Anmelden". Dann kommt ein Fehler. "Du bist offline. Gehe onl...
2017-11-02 7:01:53 AM
2018-05-01 9:31:20 PM
Ciox
Casual Listener
76090 Views
6 replies
7 likes

76090 Views
6 replies
7 likes

Solved!! Spotify thinks I'm abroad, when I'm not

I used spotify in the US, then studied abroad in Australia for 5 months. I couldn't use it there, but halfway through Australia got spotify. I had to change my country to use spotify there. Now that I'm back in the US, I had to change my country agai...

Rebeqz
Casual Listener
I used spotify in the US, then studied abroad in Australia for 5 months. I couldn't use it there, but halfway through Australia got spotify. I had to change my country to use spotify there. Now that ...
2012-08-03 9:08:29 AM
2018-05-01 9:11:30 PM
gugga
Newbie
166155 Views
419 replies
8 likes

166155 Views
419 replies
8 likes

Offline, keine flüssige Musikwiedergabe möglich!

Hallo Leute,habe auf Grund meines letzten Themas, zum Problem Datenvolumen von downgeloadeter Musik, jetzt ein kleines Zusatzproblem.So bald ich unter den Playlisten mit dem Zahnradsymbol, den offline Modus einschalte, höre ich keine Musik mehr flüss...

oktagon18
Casual Listener
Hallo Leute, habe auf Grund meines letzten Themas, zum Problem Datenvolumen von downgeloadeter Musik, jetzt ein kleines Zusatzproblem. So bald ich unter den Playlisten mit dem Zahnradsymbol, den of...
2018-05-01 3:40:38 PM
2018-05-01 7:58:03 PM
oktagon18
Casual Listener
846 Views
1 replies
0 likes
Premium

846 Views
1 replies
0 likes

Remove devices from my account

Hey i was wondering if you could remove all the devices on my account please ,

Eazyv101
Casual Listener
Hey i was wondering if you could remove all the devices on my account please ,
2014-03-28 9:34:55 PM
2018-05-01 6:22:43 PM
evieleitch123
Newbie
9719 Views
13 replies
4 likes
Account
Login

9719 Views
13 replies
4 likes

Can't login

My app always pop up with enjoying your trip etc im not abroad please help me login

Tushar_Raina
Newbie
My app always pop up with enjoying your trip etc im not abroad please help me login
2018-04-30 7:04:45 PM
2018-05-01 5:07:41 PM
Luke
Spotify Star
290 Views
1 replies
0 likes

290 Views
1 replies
0 likes

can not get into my account

I have an account that is linked into a old Facebook that I do not the password to as well bc I do not know the password to that email so I’ve been charged by Spotify for more than a year 10$ a month. How can I cancel it.

AdrianaNoriega8
Newbie
I have an account that is linked into a old Facebook that I do not the password to as well bc I do not know the password to that email so I’ve been charged by Spotify for more than a year 10$ a month...
2018-04-30 10:58:33 PM
2018-05-01 5:05:04 PM
Luke
Spotify Star
235 Views
1 replies
0 likes

235 Views
1 replies
0 likes

Why can I not Change Country

I need to change country to be able to continue paying for premium but it wont let me and it wont let me pay with a credit card outside of the listed country, please help.

blaja414
Newbie
I need to change country to be able to continue paying for premium but it wont let me and it wont let me pay with a credit card outside of the listed country, please help.
2018-04-30 1:51:35 PM
2018-05-01 5:03:27 PM
Robert_W
Community Legend
213 Views
1 replies
0 likes

213 Views
1 replies
0 likes

Was logged out and my downloaded playlists were uninstalled

*Occured on Android Phone. The only reason I think this could've happened was because I restarted my phone. However I've done this before and nothing like this happened to me. Is this the reason it happened? Is there fix for this?

1sadboi
Newbie
*Occured on Android Phone. The only reason I think this could've happened was because I restarted my phone. However I've done this before and nothing like this happened to me. Is this the reason it h...
2018-05-01 11:33:00 AM
2018-05-01 4:56:59 PM
Luke
Spotify Star
263 Views
1 replies
0 likes
Account

263 Views
1 replies
0 likes

How the heck do I get someone to call me

I am struggling hard with my account. Getting 2 different payments... I tried to cancel one account but it cancelled the family account instead of just the regular account.. I find it strange and really frustrating when I can't get help on something,...

Nicoletucci4
Newbie
I am struggling hard with my account. Getting 2 different payments... I tried to cancel one account but it cancelled the family account instead of just the regular account.. I find it strange and rea...
2018-05-01 3:18:05 AM
2018-05-01 4:51:12 PM
Robert_W
Community Legend
229 Views
1 replies
0 likes

229 Views
1 replies
0 likes

Superuser Contribution Usuarios Removidos do Plano Familia

Todos os meus usuarios do Plano Familia foram removidos e nao consigo mais adicionar eles.

IvesIan
Newbie
Todos os meus usuarios do Plano Familia foram removidos e nao consigo mais adicionar eles.
2018-04-03 5:30:26 AM
2018-05-01 4:17:14 PM
user-removed
Not applicable
354 Views
2 replies
0 likes

354 Views
2 replies
0 likes

Solved!! Changing country

Hi! I wanted to upgrade my spotify account to premium, but when I wanted to pay It said that the country did not mach the payment.I therefore tried to change my country settings but it will not allow me to choose any other than GB.

MBB12
Casual Listener
Hi! I wanted to upgrade my spotify account to premium, but when I wanted to pay It said that the country did not mach the payment. I therefore tried to change my country settings but it wil...
2018-05-01 1:26:29 PM
2018-05-01 2:46:33 PM
MehmetYilmaz
Newbie
436 Views
5 replies
1 likes

436 Views
5 replies
1 likes

unplayable songs

i would like to ask, i am a premium member but there are songs that show as written in a grey font the other are in white font. when i press on those they are unplayable. i don't understand why is there a big number of those unplayable song. i want t...

w42t
Newbie
i would like to ask, i am a premium member but there are songs that show as written in a grey font the other are in white font. when i press on those they are unplayable. i don't understand why is th...
2018-05-01 5:47:10 AM
2018-05-01 1:55:20 PM
GillianDelvigne
Composer
528 Views
1 replies
0 likes

528 Views
1 replies
0 likes

Facebook Account

Hey Everyone!I have a premium account and I can't connect it to my Facebook because it is already used. Then I figured out that I have an account registered via Facebook. So my question is. Is there any way to delete my old account which was created ...

Gabesz66
Newbie
Hey Everyone! I have a premium account and I can't connect it to my Facebook because it is already used. Then I figured out that I have an account registered via Facebook. So my question is. Is ...
2018-05-01 12:33:31 PM
2018-05-01 12:49:21 PM
GillianDelvigne
Composer
284 Views
1 replies
0 likes
Account
Other

284 Views
1 replies
0 likes

Solved!! TOOK MY MONEY BUT DID NOT UPGRADE

I WAS TRYING TO UPGRADE MY ACCOUNT TO A STUDEN PREMIUM ACCOUNT SO I ENTERED IN MY CREDIT CARD INFORMATON WHICH I DO NOT SAVE INTO THE SITE THEN I HAD TO ENTER IN MY STUDENT INFORMATION ONLY TO FIND OUT STUPID SPOTIFY DOES NOT DO VERIFICATION BY COLLE...

sdg005
Newbie
I WAS TRYING TO UPGRADE MY ACCOUNT TO A STUDEN PREMIUM ACCOUNT SO I ENTERED IN MY CREDIT CARD INFORMATON WHICH I DO NOT SAVE INTO THE SITE THEN I HAD TO ENTER IN MY STUDENT INFORMATION ONLY TO FIND O...
2015-06-14 1:25:55 PM
2018-05-01 11:57:01 AM
turokki5
Casual Listener
6439 Views
44 replies
1 likes
Account
Subscription

6439 Views
44 replies
1 likes

Moved to new country, can't change the country in the settings

I moved to a new country, and follow the information given in the help section, i.e. open the account -> prenumeration -> premium..., but it does not give me the option of changing country, for which I cannot update. My previous country was US, now S...

nilss045
Casual Listener
I moved to a new country, and follow the information given in the help section, i.e. open the account -> prenumeration -> premium..., but it does not give me the option of changing country, for...
2018-05-01 9:02:24 AM
2018-05-01 11:10:21 AM
nilss045
Casual Listener
441 Views
2 replies
0 likes

441 Views
2 replies
0 likes

Can't log in

Everytime I try to log in my Spotify it just says "logging in..." and then nothing happens after. The button goes back to "log in". I already reset the password and tried both the username and password for logging in. I also redownloaded the app and ...

lorzbotavara
Newbie
Everytime I try to log in my Spotify it just says "logging in..." and then nothing happens after. The button goes back to "log in". I already reset the password and tried both the username and passwo...
2018-05-01 10:03:51 AM
2018-05-01 10:37:20 AM
Yannickooo15c
Newbie
262 Views
1 replies
0 likes

262 Views
1 replies
0 likes

Fake Email pretending to be spotify

FOR YOUR BENEFIT If you recieve a no-reply/no reply from <*snip*>. It is not from any offical Spotify account. I have reported it to Spoof@spotify.com. DO NOT GIVE ANY INFORMATION TO *snip* IF YOU RECIEVE AN EMAIL FROMTHEM FORWARD IT ONTO SPOTIFY.

lankeyfish
Casual Listener
FOR YOUR BENEFIT If you recieve a no-reply/no reply from <*snip*>. It is not from any offical Spotify account. I have reported it to Spoof@spotify.com. DO NOT GIVE ANY INFOR...
2018-04-30 3:30:59 PM
2018-05-01 9:52:18 AM
lankeyfish
Casual Listener
1021 Views
2 replies
0 likes
Account
Security
Subscription

1021 Views
2 replies
0 likes

Spotify Rock Star

I would like to become a rock star please!!

monag2026
Casual Listener
I would like to become a rock star please!!
2018-05-01 4:46:08 AM
2018-05-01 8:08:51 AM
Maxim
Spotify Star
233 Views
1 replies
0 likes
Account

233 Views
1 replies
0 likes

Closed account

Heya! This morning I’ve received a mail that my spotify got closed because suspicious activities. So far I’ve filled in the contact form. Does anyone know long it will take Spotify to respond? Thank you

Dpijloo
Newbie
Heya! This morning I’ve received a mail that my spotify got closed because suspicious activities. So far I’ve filled in the contact form. Does anyone know long it will take Spotify to respon...
2018-05-01 7:49:57 AM
2018-05-01 8:06:58 AM
Maxim
Spotify Star
342 Views
1 replies
0 likes
Account
Login
Subscription
Unlimited

342 Views
1 replies
0 likes

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