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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 419663 Views
  • 965 replies
  • 108 likes
  • Account
  • 419663 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1185256 Views
  • 119 replies
  • 116 likes
  • Account
  • 1185256 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • twiggypopclaudia
  • Visitor
  • 103163 Views
  • 69 replies
  • 10 likes
  • Account
    Login
    Premium
  • 103163 Views
  • 69 replies
  • 10 likes

Family account can't use spotify connect

Hi everyone, We have a family account for my wife and me.In the house we hase a Marantz Amplificador with spotify connect and a box with android google cast.On my personnal account i can see and use the marantz connect function (even if i am at home ...

  • Newbie
  • Hi everyone,  We have a family account for my wife and me. In the house we hase a Marantz Amplificador with spotify connect and a box with android google cast. On my personnal account ...
  • hej_martin
  • Newbie
  • 422 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 422 Views
  • 1 replies
  • 0 likes

Arists Profile

Hello, I am an artist an dust released a track through cdbaby. My name is the same name as another artist and it released my single under their spotify artist profile. Who can I contact to have this corrected. Thanks for any help.

  • Newbie
  • Hello,   I am an artist an dust released a track through cdbaby. My name is the same name as another artist and it released my single under their spotify artist profile. Who can I contact to h...
  • Bethany_Dawn
  • Community Legend
  • 266 Views
  • 1 replies
  • 0 likes
  • Account
  • 266 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded songs disappearing

Hello!I have dowloaded songs into my SD card and all of them disappeared this morning. What is wrong? I have been paying premium purposely for this so i can play my music playlist everywhere i go OFFLINE. Now this is no longer serving my needs. Pleas...

  • Casual Listener
  • Hello! I have dowloaded songs into my SD card and all of them disappeared this morning. What is wrong? I have been paying premium purposely for this so i can play my music playlist everywhere i go O...
  • AnaBanana1
  • Casual Listener
  • 244 Views
  • 2 replies
  • 0 likes
  • 244 Views
  • 2 replies
  • 0 likes

Superuser Contribution Changer de pays

Bonjour,j'ignore pourquoi mais Spotify me localise aux USA alors que je suis au Québec.Résultat je ne peux me connecter à l'application car au bout de 14 jours je suis considéré comme à l'étranger alors que cela n'est pas vrai! Je n'ai pas bouger!J'e...

  • Newbie
  • Bonjour, j'ignore pourquoi mais Spotify me localise aux USA alors que je suis au Québec. Résultat je ne peux me connecter à l'application car au bout de 14 jours je suis considéré comme à l'étrange...
  • SergioDavid
  • Roadie
  • 734 Views
  • 1 replies
  • 0 likes
  • Free
    Login
  • 734 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot enter a new member even when Premium allows up to 5 people in my account

Who can I contact to solve this problem?I want to add one more member even if I have to pay a bit more. My two daughters are already invited but I cannot register another mail to invite my sister who is coming to live with us

  • Newbie
  • Who can I contact to solve this problem? I want to add one more member even if I have to pay a bit more. My two daughters are already invited but I cannot register another mail to invite my sister w...
  • SergioDavid
  • Roadie
  • 699 Views
  • 1 replies
  • 0 likes
  • Premium
  • 699 Views
  • 1 replies
  • 0 likes

Superuser Contribution Captcha On Spotify Web Player!

Hello, so I myself enjoy the use of VPN networks. They keep me protected. Today, as I signed into spotify web player, I stumble on a captcha, many times it tells me to solve it. Frustration is over the roof with this**bleep**, paying premium customer...

  • Newbie
  • Hello, so I myself enjoy the use of VPN networks. They keep me protected. Today, as I signed into spotify web player, I stumble on a captcha, many times it tells me to solve it. Frustration is over t...
  • SergioDavid
  • Roadie
  • 1048 Views
  • 1 replies
  • 4 likes
  • Account
  • 1048 Views
  • 1 replies
  • 4 likes

Superuser Contribution Contraseña

Buenos días.Tengo una cuenta premium y no recuerdo pasword ni email asociado para recuperararla.Como puedo obtenerla. Gracias

  • Newbie
  • Buenos días. Tengo una cuenta premium y no recuerdo pasword ni email asociado para recuperararla. Como puedo obtenerla. Gracias
  • SergioDavid
  • Roadie
  • 306 Views
  • 1 replies
  • 0 likes
  • Premium
  • 306 Views
  • 1 replies
  • 0 likes

Superuser Contribution Country change

Hi, My spotify account is linked to my facebook account. My spotify account is mentioning UK and I have to change it to FR as I changed country. Spotify told me that I have to change my facebook country and will automatically change spotify. But whil...

  • Newbie
  • Hi,    My spotify account is linked to my facebook account. My spotify account is mentioning UK and I have to change it to FR as I changed country. Spotify told me that I have to change m...
  • SergioDavid
  • Roadie
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Superuser Contribution My account got stolen

Hi today while I was listening someone started to change my musics and in devices section I saw another device. When I checked my account I saw that my email address and nick was changed. I couldnt be able to reset my password. So I cancelled my free...

  • Visitor
  • Hi today while I was listening someone started to change my musics and in devices section I saw another device. When I checked my account I saw that my email address and nick was changed. I couldnt b...
  • user-removed
  • Not applicable
  • 199 Views
  • 2 replies
  • 0 likes
  • 199 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cambiar pais

Estimados tengo la cuenta premium en argentina y desde hace 2 ans vivo e Brasil. Ahora preciso cambiar a Brasil dado que mi tarjeta de pago de argentina tiene problemas. Si coloco la tarjeta de brasil dice que no corresponde a argentina y si quiero c...

  • Newbie
  • Estimados tengo la cuenta premium en argentina y desde hace 2 ans vivo e Brasil. Ahora preciso cambiar a Brasil dado que mi tarjeta de pago de argentina tiene problemas. Si coloco la tarjeta de brasi...
  • SergioDavid
  • Roadie
  • 465 Views
  • 1 replies
  • 0 likes
  • 465 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook login details don’t work when logging in via web

I am trying to login to a desktop and am entering my Facebook login details (email userid and password) for my Premium account. And it just does not seem to work. It pushes me to go via logging into my Facebook account - which I would rather not on o...

  • Newbie
  • I am trying to login to a desktop and am entering my Facebook login details (email userid and password) for my Premium account. And it just does not seem to work. It pushes me to go via logging into ...
  • SergioDavid
  • Roadie
  • 560 Views
  • 1 replies
  • 1 likes
  • 560 Views
  • 1 replies
  • 1 likes

Superuser Contribution doble cuenta

abri una cuenta hace 2 años que nunca use y hace 1 mes abri una nueva con el mismo correo (no recordaba que la otra seguia sin usarse) entonces en mi celular tenia una cuenta y en mi computadora la otra, cerre mi session del celular y ahora solo pued...

  • Newbie
  • abri una cuenta hace 2 años que nunca use y hace 1 mes abri una nueva con el mismo correo (no recordaba que la otra seguia sin usarse)  entonces en mi celular tenia una cuenta  y en mi comp...
  • SergioDavid
  • Roadie
  • 535 Views
  • 1 replies
  • 0 likes
  • 535 Views
  • 1 replies
  • 0 likes

Superuser Contribution Converting premium to student premium

Hi there!Have just signed up to a student account via unidays. I already had the £9.99/ month premium account.I logged in and used my existing account to make the student account, following the steps. I did have to put debit card details in again tho...

  • Casual Listener
  • Hi there! Have just signed up to a student account via unidays. I already had the £9.99/ month premium account. I logged in and used my existing account to make the student account, following the s...
  • SergioDavid
  • Roadie
  • 208 Views
  • 1 replies
  • 0 likes
  • Account
  • 208 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lost access to email account and cannot log in to Spotify to cancel

I’m inquiring for my father. A friend set up his Spotify account for him and used an older email that he no longer has access to, he doesn’t have the password. He wants to cancel his subscription, how do i help him do this?

  • Casual Listener
  • I’m inquiring for my father. A friend set up his Spotify account for him and used an older email that he no longer has access to, he doesn’t have the password. He wants to cancel his subscription, ho...
  • Goldenmagnolias
  • Casual Listener
  • 317 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
    Subscription
  • 317 Views
  • 2 replies
  • 0 likes

Superuser Contribution two accounts under the same email. One free one paid. Cant login to paid on phone because same email

I, unbeknowst to me, have two accounts. I have scoured message boards to no avail. My phone wont login to my paid student account while my comp is working just fine. Apparently they retain the same email and password... pls fix your problem.

  • Newbie
  • I, unbeknowst to me, have two accounts. I have scoured message boards to no avail. My phone wont login to my paid student account while my comp is working just fine. Apparently they retain the same e...
  • SergioDavid
  • Roadie
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Discover playlist is pure garbage

I've seen multiple threads about this for years and no solution? Are you really going to make me cancel my account and register another one to get reasonable discover weekly results? The recommendations started out great, but the more it learned the ...

  • Casual Listener
  • I've seen multiple threads about this for years and no solution? Are you really going to make me cancel my account and register another one to get reasonable discover weekly results?   The rec...
  • tg111
  • Newbie
  • 1943 Views
  • 5 replies
  • 3 likes
  • 1943 Views
  • 5 replies
  • 3 likes

Superuser Contribution Log in with Facebook isn't working.

I’m tried to log into the Spotify app on my iPhone, and after I click the button to log in with FB it says “you’ve previously used Facebook to login” and I push continue underneath it to let me log in but instead it loads and pulls up a blank page. A...

  • Newbie
  • I’m tried to log into the Spotify app on my iPhone, and after I click the button to log in with FB it says “you’ve previously used Facebook to login” and I push continue underneath it to let me log i...
  • SergioDavid
  • Roadie
  • 251 Views
  • 1 replies
  • 1 likes
  • Account
  • 251 Views
  • 1 replies
  • 1 likes

Superuser Contribution Cambio de Premium a Plan Familiar en Periodo de Prueba

Saludos, tengo una duda hace un par de Dias me suscribi a una cuenta Premium y estoy en periodo de 2 meses gratis, pero mi esposa y mi hija quieren sus cuentas tambien y mi pregunta es si cambio a plan familiar sigo con 2 meses gratis o me los quitan...

  • Newbie
  • Saludos, tengo una duda hace un par de Dias me suscribi a una cuenta Premium y estoy en periodo de 2 meses gratis, pero mi esposa y mi hija quieren sus cuentas tambien y mi pregunta es si cambio a pl...
  • SergioDavid
  • Roadie
  • 1029 Views
  • 1 replies
  • 0 likes
  • 1029 Views
  • 1 replies
  • 0 likes

Superuser Contribution Email

So I log into my Spotify through fb and I changed my email but when I went into Spotify premium it had a different email and now on safari it won’t change

  • Newbie
  • So I log into my Spotify through fb and I changed my email but when I went into Spotify premium it had a different email and now on safari it won’t change 
  • SergioDavid
  • Roadie
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on Android

Hola, cada vez que entro a Spotify desde mi celular me aparece un anuncio que dice que tengo que pagar para conservar mi música cuando ya está pago

  • Newbie
  • Hola, cada vez que entro a Spotify desde mi celular me aparece un anuncio que dice que tengo que pagar para conservar mi música cuando ya está pago
  • SergioDavid
  • Roadie
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes