Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88726 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
758128 Views
18 replies
29 likes
Hey,The Date of Birth on my Spotify account is 03/10/2005 for some reason even though that's not my birthday and I can't change it. It says "You can edit your email address, gender, and birthday on your Facebook account page", but the birthday on my ...
Hey, The Date of Birth on my Spotify account is 03/10/2005 for some reason even though that's not my birthday and I can't change it. It says "You can edit your email address, gender, and birthd...
Music Fan
27651 Views
5 replies
2 likes
Hello, I forgot my password and my email for my account. And can't logging anymore. But I still pay my subscription. Can anybody help me?
Hello, I forgot my password and my email for my account. And can't logging anymore. But I still pay my subscription. Can anybody help me?
Community Legend
490 Views
1 replies
0 likes
Hi, Sign up works with Facebook but not with email. I have tried different browser, cleaned cache, tried app, tried web, changed country..It always the same thing: loading, captcha.. but not works.We would like to sign up with email for our agency. D...
Hi, Sign up works with Facebook but not with email. I have tried different browser, cleaned cache, tried app, tried web, changed country.. It always the same thing: loading, captcha.. ...
Roadie
2728 Views
1 replies
0 likes
I know this has been asked many times before, but the process does not seem to be the same for me. I'm trying to relocate my Norwegian premium account to Romania, but when I try to update the subscription payment details, I'm given this messagewithou...
I know this has been asked many times before, but the process does not seem to be the same for me. I'm trying to relocate my Norwegian premium account to Romania, but when I try to update the subscri...
Casual Listener
981 Views
8 replies
0 likes
I claimed my artist account with my old account, but now that account has been shut down (due to privacy reasons), and I can't reclaim it with my new account. I have written to the Spotify Artist support, but I haven't gotten an answer back yet. Is t...
I claimed my artist account with my old account, but now that account has been shut down (due to privacy reasons), and I can't reclaim it with my new account. I have written to the Spotify Artist sup...
Spotify Star
3845 Views
5 replies
0 likes
Some minutes ago I creat a new Spotify for my Arstist profile. But my Username is not the Username I took... My Username is something like „fhdehhsrhcdtjhhfdf“ and my name is now always forgiven.
Some minutes ago I creat a new Spotify for my Arstist profile. But my Username is not the Username I took... My Username is something like „fhdehhsrhcdtjhhfdf“ and my name is now always forgiven.
Spotify Star
499 Views
1 replies
0 likes
Hi! My issue at the moment is exactly as the title states; I also know the cause.I have a Spotify account that's not connected to Facebook, but way back when I also logged into Spotify using my Facebook account.Now, when I try to connect my non-Faceb...
Hi! My issue at the moment is exactly as the title states; I also know the cause. I have a Spotify account that's not connected to Facebook, but way back when I also logged into Spotify usi...
Not applicable
677 Views
1 replies
0 likes
Dear sir/madam, I created a spotify account which linked to my Facebook account. I got Premium for that account successfully. Now, I don't want to use Facebook anymore, so that I cancelled the Premium subscription, deleted FB account, created a new s...
Dear sir/madam, I created a spotify account which linked to my Facebook account. I got Premium for that account successfully. Now, I don't want to use Facebook anymore, so that I cancelled t...
Casual Listener
2084 Views
5 replies
0 likes
my spotify does not upload my new facebook information which means i can't pay because i moved to another country
my spotify does not upload my new facebook information which means i can't pay because i moved to another country
Roadie
483 Views
1 replies
0 likes
Hi, I'm a Belgian citizen from the Dutch (Flemish) part. I'm tired of getting French rap suggestions in my "Daily Mix" or "Browse" even though I click "Don't listen to songs from this artist anymore". I understand that Belgium has 2 main languages bu...
Hi, I'm a Belgian citizen from the Dutch (Flemish) part. I'm tired of getting French rap suggestions in my "Daily Mix" or "Browse" even though I click "Don't listen to songs from this artist anymore"...
Roadie
354 Views
1 replies
0 likes
I got an error trying to reset the password for my account Yuri The Puppet (https://open.spotify.com/user/r1j5qr4h1g98n0yzhab4ide7s?si=QeyllSC2S9iE-gN4hAVBdw).
I got an error trying to reset the password for my account Yuri The Puppet (https://open.spotify.com/user/r1j5qr4h1g98n0yzhab4ide7s?si=QeyllSC2S9iE-gN4hAVBdw).
Roadie
729 Views
3 replies
0 likes
Hi everyone! So I signed up for the 30 day premium trial on my mac (which ends May 3rd), but when I went to use my iPhone, it said I had just begun my 7 day premium trial.Does my phone have a shorter trial than my laptop or..? When do I start paying?...
Hi everyone! So I signed up for the 30 day premium trial on my mac (which ends May 3rd), but when I went to use my iPhone, it said I had just begun my 7 day premium trial. Does my phon...
Community Legend
1302 Views
1 replies
0 likes
Me he puesto c¡en contacto con AYUDA via twitter, y me remitieron aqui, para que repitiera los pasos que segui via twitter, Inicio de conversación via twitter YO@SpotifyAyuda Hola, como se puede cancelar una suscripción, están haciendo mal uso de la ...
Me he puesto c¡en contacto con AYUDA via twitter, y me remitieron aqui, para que repitiera los pasos que segui via twitter, Inicio de conversación via twitter YO @SpotifyAyuda Hola, como se...
Spotify Legend
2371 Views
5 replies
1 likes
Why are we not allowed to change our username?
Why are we not allowed to change our username?
Roadie
430 Views
2 replies
0 likes
Our login stopped working for some reason, so one of us tried to reset the password. We believe the password reset email was sent to an email that no longer exists. We have the old login information and can verify the account. We would like to reset ...
Our login stopped working for some reason, so one of us tried to reset the password. We believe the password reset email was sent to an email that no longer exists. We have the old login information ...
Roadie
514 Views
1 replies
0 likes
I am about to delete my facebook account but that is how I log into Spotify. Can I delete my facebook log in but keep all my play lists with a regluar log in?
I am about to delete my facebook account but that is how I log into Spotify. Can I delete my facebook log in but keep all my play lists with a regluar log in?
Newbie
858 Views
4 replies
0 likes
Ich kann mich mit meinem Benutzernamen und/oder E-Mail nicht mehr in meinen Account anmelden. Wenn ich ein neues Passwort anforder bekomme ich mit dem Benutzernamen keine E-Mail zum zurück setzten und mit der E-Mail Adresse bekomme ich zwar eine E-Ma...
Ich kann mich mit meinem Benutzernamen und/oder E-Mail nicht mehr in meinen Account anmelden. Wenn ich ein neues Passwort anforder bekomme ich mit dem Benutzernamen keine E-Mail zum zurück setzten un...
Roadie
2882 Views
1 replies
0 likes
Hey,I recently moved back from Australia to the uk and need to update my card details. However it's telling me to change country first in my edit profile settings. Ive tried to change the country by going into edit profile like it said but the drop d...
Hey, I recently moved back from Australia to the uk and need to update my card details. However it's telling me to change country first in my edit profile settings. Ive tried to change...
Roadie
553 Views
4 replies
0 likes
hulp gevraagd. Ik wil mijn zoon Premium opzeggen maar hij is zijn inlog gegevens en e-mail kwijt.
hulp gevraagd. Ik wil mijn zoon Premium opzeggen maar hij is zijn inlog gegevens en e-mail kwijt.
Community Legend
3227 Views
1 replies
0 likes
The account I am on currently is through facebook. This is because I can't log in to the original account that I made a few years back. I have been using spotify almost every day for these few years and have never been logged out. I was logged out ye...
The account I am on currently is through facebook. This is because I can't log in to the original account that I made a few years back. I have been using spotify almost every day for these few years ...
Community Legend
1166 Views
1 replies
0 likes
