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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

81808 Views

9 replies

2 likes

Account
Login
  • 81808 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

657182 Views

13 replies

4 likes

Account
  • 657182 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

738429 Views

18 replies

29 likes

  • 738429 Views
  • 18 replies
  • 29 likes

Solved!! Premium gone

I was happily listening and downloading as recently as last Wednesday, the same day my most recent payment of £9.99 was taken by direct debit.Yesterday I clicked the icon on my phone only to be asked to log in. I eventually managed this, despite it a...

Visitor

I was happily listening and downloading as recently as last Wednesday, the same day my most recent payment of £9.99 was taken by direct debit. Yesterday I clicked the icon on my phone only to be ask...

jsannn

Community Legend

1175 Views

3 replies

0 likes

  • 1175 Views
  • 3 replies
  • 0 likes

retrieve card data

I have the RG, CPF, data proving everything, receipts .... but I need you to give me the number of my own card and all the information I entered here on the site. For strictly particular reasons What do they suggest?

Casual Listener

I have the RG, CPF, data proving everything, receipts .... but I need you to give me the number of my own card and all the information I entered here on the site. For strictly particular reasons &nb...

Maxim

Spotify Star

606 Views

3 replies

0 likes

Account
  • 606 Views
  • 3 replies
  • 0 likes

"lost account" no playlists when I log in.

woke up today to the sight of being loged out of spotify(I never do) and when I log back in there is no playlists anymore, all gone. I know I f-ed up once and got a fb-acc few years ago, logged in to that to see if they were merged. and still there w...

Visitor

woke up today to the sight of being loged out of spotify(I never do) and when I log back in there is no playlists anymore, all gone. I know I f-ed up once and got a fb-acc few years ago, logged in to...

Noah

Spotify Star

605 Views

1 replies

0 likes

  • 605 Views
  • 1 replies
  • 0 likes

Changing what you call me in my account....

I apparently made a mistake when creating my first Spotify account and I did not change the "What should we call you?" text to something more personal or meaningful and now the account is in use I cannot find a way to change it! There must be a way t...

Newbie

I apparently made a mistake when creating my first Spotify account and I did not change the "What should we call you?" text to something more personal or meaningful and now the account is in use...

Maxim

Spotify Star

3252 Views

1 replies

1 likes

  • 3252 Views
  • 1 replies
  • 1 likes

OTRO DISPOSITIVO OCUPANDO MI CUENTA

tengo Spotify premium y la musica se interrumpe a cada rato y sale un aviso que otro dispositivo esta usando mi cuenta. Hice todo lo que indica la pagina, cambio de clave, suspender la transmision en todos los dispositivos, eliminar todos los disposi...

Newbie

tengo Spotify premium y la musica se interrumpe a cada rato y sale un aviso que otro dispositivo esta usando mi cuenta. Hice todo lo que indica la pagina, cambio de clave, suspender la transmision en...

derpalo

Casual Listener

8801 Views

1 replies

0 likes

Account
Premium
Security
  • 8801 Views
  • 1 replies
  • 0 likes

Transfer saved music to a different account

Im currently on a Premium family plan and I want to open my own premium family account will I lose all my saved music if I do this??

Newbie

Im currently on a Premium family plan and I want to open my own premium family account will I lose all my saved music if I do this?? 

jsannn

Community Legend

476 Views

1 replies

0 likes

Account
  • 476 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify excluindo conta do plano familia

Boa noite! Estou com um grande problema, tem um plano familiar, onde tem eu como titular, minha noiva como convidada e a minha irma como convidada, até aí beleza, hoje a minha noiva foi acessar o aplicativo e a conta dela tá desativada sem motivo alg...

Newbie

Boa noite!  Estou com um grande problema, tem um plano familiar, onde tem eu como titular, minha noiva como convidada e a minha irma como convidada, até aí beleza, hoje a minha noiva foi acessa...

JulianA_Bogota

Roadie

562 Views

1 replies

0 likes

Account
Premium
  • 562 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connecting with Facebook

Hey, i want to connect my "new" spotify account with facebook, but i receive a message "the facebook account is already connected with a spotify account ..."My old spotify account was created via facebook, but i dont wanna use it anymore.I can delete...

Newbie

Hey,   i want to connect my "new" spotify account with facebook, but i receive a message "the facebook account is already connected with a spotify account ..." My old spotify account was crea...

JulianA_Bogota

Roadie

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

over charged.

From *snip* charged twice in 2 weeks. $17.99 march 18 and $11.99 April 1st. Please repay me immediately.

Newbie

From *snip*  charged twice in 2 weeks. $17.99 march 18 and $11.99 April 1st. Please repay me immediately. 

Robert_W

Community Legend

484 Views

1 replies

0 likes

Account
Subscription
  • 484 Views
  • 1 replies
  • 0 likes

Superuser Contribution transferring playlists

so, my brother and I shared an account, now we have family and I still have the playlist on my account how do I just GIVE the playlist to him without it being on my account?

Newbie

so, my brother and I shared an account, now we have family and I still have the playlist on my account how do I just GIVE the playlist to him without it being on my account?

Julian

Moderator

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Devices I don’t know logging into my acc

Hi please help random devices keep logging in my acc and playing music whilst I’m tying to listen I’ve logged out and changed password and now it’s happened again instantly they keep playing random music

Newbie

Hi  please help  random devices keep logging in my acc and playing music whilst I’m tying to listen  I’ve logged out and changed password and now it’s happened again instantly ...

Maxim

Spotify Star

896 Views

1 replies

0 likes

  • 896 Views
  • 1 replies
  • 0 likes

Superuser Contribution Desktop App Displaying text/number garble

I'm wonder if there's a way to fix this, so it displays my name I set up rather then this ugly garble of a username they decided to start doing. e.e [https://gyazo.com/7b9f1cd6206a690142ec93f83e948695]

Newbie

I'm wonder if there's a way to fix this, so it displays my name I set up rather then this ugly garble of a username they decided to start doing. e.e [https://gyazo.com/7b9f1cd6206a690142ec93f83e94869...

SergioDavid

Roadie

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes

Transferring playlists and starred songs to a new account

Hi guys, I’ve created a new Spotify account and upgraded to Premium but now I need to transfer or access my playlists and starred songs from the old account. Is there a way to do this? Thank you! Tete

Newbie

Hi guys,   I’ve created a new Spotify account and upgraded to Premium but now I need to transfer or access my playlists and starred songs from the old account.   Is there a way to do th...

Maxim

Spotify Star

1000 Views

1 replies

0 likes

  • 1000 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo iniciar sesión Spotify

Hola..no se que pasa.. Pero intento iniciar spotify y no me deja.. Ya sea con el correo o el usuario y trata de cargar y no hace nada.. Ya cambie la contraseña y no deja.. Ya lo desinstale y lo instale de nuevo y nada.. Ya cambie la red de Internet y...

Newbie

Hola..no se que pasa.. Pero intento iniciar spotify y no me deja.. Ya sea con el correo o el usuario y trata de cargar y no hace nada.. Ya cambie la contraseña y no deja.. Ya lo desinstale y lo insta...

JulianA_Bogota

Roadie

981 Views

1 replies

0 likes

Login
  • 981 Views
  • 1 replies
  • 0 likes

Superuser Contribution No me reconoce la cuenta

Acabo de hacerme spotify premium y a la hora de iniciar sesión me dice que no hay una cuenta con ese usuario o contraseña. He probado a cambiar la contraseña 2 veces y nada. Me podéis ayudar?

Newbie

Acabo de hacerme spotify premium y a la hora de iniciar sesión me dice que no hay una cuenta con ese usuario o contraseña. He probado a cambiar la contraseña 2 veces y nada. Me podéis ayudar?

JulianA_Bogota

Roadie

801 Views

1 replies

0 likes

Account
  • 801 Views
  • 1 replies
  • 0 likes

Signature gone from personal settings

What happen to the Signature under Personal Information settings?? It's gone...does anyone know why?? Very disappointing not to have my signature on posts with my Follow button...

Composer

What happen to the Signature under Personal Information settings?? It's gone...does anyone know why?? Very disappointing not to have my signature on posts with my Follow button...

Maxim

Spotify Star

769 Views

1 replies

0 likes

Account
Other
  • 769 Views
  • 1 replies
  • 0 likes

Student subscription

Spotify is not recognizing my name for being a student and I am a student what do I do I can’t get a hold of nobody for the last two days

Newbie

Spotify is not recognizing my name for being a student and I am a student what do I do I can’t get a hold of nobody for the last two days

Maxim

Spotify Star

696 Views

1 replies

0 likes

Subscription
  • 696 Views
  • 1 replies
  • 0 likes

Superuser Contribution Eu paguei via cartão a minha versão premium no mês de março, já recebi um email de confirmação de pa

Eu paguei minha versão premium via cartão, já recebi um email de confirmação de pagamento, mas a versão premium saiu do meu spotify, queria saber por que estou com a versão free se eu paguei pela versão premium

Newbie

Eu paguei minha versão premium via cartão, já recebi um email de confirmação de pagamento, mas a versão premium saiu do meu spotify, queria saber por que estou com a versão free se eu paguei pela ver...

JulianA_Bogota

Roadie

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
  • 0 likes

Superuser Contribution {Playstation 4} I can't login on my ps4 with my spotify account

Everytime when i want to login with my spotify account it says that my spotify account is already linked. Can someone help me please? i don't know what to do

Newbie

Everytime when i want to login with my spotify account it says that my spotify account is already linked. Can someone help me please? i don't know what to do

SergioDavid

Roadie

1997 Views

1 replies

0 likes

Account
  • 1997 Views
  • 1 replies
  • 0 likes

Help! I can't sign up using my email address - it says every one of my 4 addresses are invalid!

I'm trying to sign up for a new account but it keeps saying every email I try is invalid. How can I sign up when it won't accept my email addresses exist to begin with?!

Newbie

I'm trying to sign up for a new account but it keeps saying every email I try is invalid. How can I sign up when it won't accept my email addresses exist to begin with?! 

viktorroden

Music Fan

39722 Views

2 replies

2 likes

Account
Other
  • 39722 Views
  • 2 replies
  • 2 likes