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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 406682 Views
  • 959 replies
  • 107 likes
  • Account
  • 406682 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176328 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176328 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100067 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100067 Views
  • 68 replies
  • 10 likes

Solved!! premium for family

I just upgraded my account to a premium family account and my son keeps clicking on the "accept invitation" i sent him and it just sends him to the log in page to sign up... but then it tells him his email is already being used (he has a free account...

  • Casual Listener
  • I just upgraded my account to a premium family account and my son keeps clicking on the "accept invitation" i sent him and it just sends him to the log in page to sign up... but then it tells him his...
  • liner74
  • Casual Listener
  • 380 Views
  • 1 replies
  • 0 likes
  • 380 Views
  • 1 replies
  • 0 likes

Superuser Contribution Every song says "This song is not available"

The Windows app indicates the same thing for every song, "This song is not available". I am connected to wifi, online mode, account up to date, closed and opened app, still no reproduction is possible. My IOS device works fine for the same songs. Wha...

  • Casual Listener
  • The Windows app indicates the same thing for every song, "This song is not available". I am connected to wifi, online mode, account up to date, closed and opened app, still no reproduction is possibl...
  • Alfredo
  • Roadie
  • 1175 Views
  • 4 replies
  • 0 likes
  • 1175 Views
  • 4 replies
  • 0 likes

Starbucks Partner Premium

So I just got hired by Starbucks and I'm trying to get my free premium membership but it keeps saying something went wrong, what do I do?

  • Newbie
  • So I just got hired by Starbucks and I'm trying to get my free premium membership but it keeps saying something went wrong, what do I do?
  • Gatoortiz13
  • Newbie
  • 166007 Views
  • 28 replies
  • 8 likes
  • Free
    Premium
  • 166007 Views
  • 28 replies
  • 8 likes

Unauthorized charge

I have a charge on my credit card from Spotify for $9.99. I have never heard of Spotify until I saw this charge. How can I contact someone to resolve this?

  • Newbie
  • I have a charge on my credit card from Spotify for $9.99.  I have never heard of Spotify until I saw this charge.  How can I contact someone to resolve this?
  • fol55
  • Newbie
  • 2238 Views
  • 2 replies
  • 0 likes
  • 2238 Views
  • 2 replies
  • 0 likes

Charged premium without having it.

I have been charged twice for premium service now and I don't have premium. I can't get a hold of anyone to help... I may have to shut off my debit card and get a new one just because of Spotify... HELP ASAP! -- How do they not have a phone number...

  • Casual Listener
  • I have been charged twice for premium service now and I don't have premium.  I can't get a hold of anyone to help...  I may have to shut off my debit card and get a new one just because of ...
  • kejt_
  • Community Legend
  • 483 Views
  • 4 replies
  • 0 likes
  • Account
  • 483 Views
  • 4 replies
  • 0 likes

Solved!! Payment error

15 days ago spotify sent me a payment error message buy the pay transaction did well on my account status

  • Newbie
  • 15 days ago spotify sent me a payment error message buy the pay transaction did well on my account status
  • cristel_464
  • Newbie
  • 725 Views
  • 2 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 725 Views
  • 2 replies
  • 1 likes

My account got hacked, please help!

Hi, I just noticed my account got hacked by someone else. this person changed:passwordemailphone number So my account is basically hijacked and i can't do anything about it. What should i do?

  • Newbie
  • Hi,   I just noticed my account got hacked by someone else.   this person changed: password email phone number   So my account is basically hijacked and i can't do anything ab...
  • Maxim
  • Spotify Star
  • 336 Views
  • 1 replies
  • 0 likes
  • 336 Views
  • 1 replies
  • 0 likes

Spotify Did not give my money

I have a spotify accout ''fyodormihaylovicc''. i used spotify campaign for three months. Than spotify automaticly paid from my card. Than i ask to support of spotify turkey. after 1 day, they cancelled my new premium, and they did not give my money b...

  • Newbie
  • I have a spotify accout ''fyodormihaylovicc''. i used spotify campaign for three months. Than spotify automaticly paid from my card. Than i ask to support of spotify turkey. after 1 day, they cancell...
  • Maxim
  • Spotify Star
  • 785 Views
  • 2 replies
  • 0 likes
  • Premium
  • 785 Views
  • 2 replies
  • 0 likes

320kbps audio playback?

I see some references to spotify supporting 320kbps audio quality. It is not playing at 320kbps on my desktop (works great on Tidal). I am a premium subscriber and have High Quality Streaming checked in the settings. I am not sure if I read wrong and...

  • Casual Listener
  • I see some references to spotify supporting 320kbps audio quality. It is not playing at 320kbps on my desktop (works great on Tidal). I am a premium subscriber and have High Quality Streaming checked...
  • sfitzp2
  • Casual Listener
  • 2151 Views
  • 2 replies
  • 0 likes
  • Premium
  • 2151 Views
  • 2 replies
  • 0 likes

I accidentally deleted my account HELP!!

I wanted to deactivate my Spotify from my Facebook and in doing so I have deleted EVERYTHING! I had Spotify Prenium and all my playlists and everything has gone, is there anyway I can get it back without starting all over again?:'(

  • Newbie
  • I wanted to deactivate my Spotify from my Facebook and in doing so I have deleted EVERYTHING! I had Spotify Prenium and all my playlists and everything has gone, is there anyway I can get it back wit...
  • Rose1964
  • Newbie
  • 6753 Views
  • 2 replies
  • 1 likes
  • 6753 Views
  • 2 replies
  • 1 likes

Rap Caviar

Hello hope everything fine, I'm in new york for like 2 weeks and I thought that I could see contents that is only avaible in USA like rap caviar videos.. but it seems that because i have a belgian accout, I can't see it, what could i do please? thank...

  • Casual Listener
  • Hello hope everything fine,   I'm in new york for like 2 weeks and I thought that I could see contents that is only avaible in USA like rap caviar videos..   but it seems that because i...
  • Hubo
  • Community Legend
  • 339 Views
  • 1 replies
  • 0 likes
  • Premium
  • 339 Views
  • 1 replies
  • 0 likes

Premium for family without any email account for the user

I had to reset my daughters login, due to problems with her phone. Now when I should add her again, she cant login. She doesnt have any emailadress, so how could I solve the problem?

  • Casual Listener
  • I had to reset my daughters login, due to problems with her phone. Now when I should add her again, she cant login. She doesnt have any emailadress, so how could I solve the problem?
  • Hubo
  • Community Legend
  • 420 Views
  • 3 replies
  • 0 likes
  • 420 Views
  • 3 replies
  • 0 likes

Solved!! Merging facebook and spotify, temporary facebook error.

I own a spotify account and wanted to merge this with my facebook account. However, my facebook account uses a hotmail adress while my spotify account uses my gmail adress. When I log in using my facebook account I'm unable to disconnect from faceboo...

  • Newbie
  • I own a spotify account and wanted to merge this with my facebook account. However, my facebook account uses a hotmail adress while my spotify account uses my gmail adress. When I log in using my fac...
  • Noah
  • Spotify Star
  • 669 Views
  • 1 replies
  • 0 likes
  • Account
  • 669 Views
  • 1 replies
  • 0 likes

Change my username, I deleted my facebook account and now it's only numbers.

See topic title. A few months ago I deleted facebook as I didn't need it anymore, however my spotify username only consists of numbers right now. This is annoying because now people don't know it's me. Is there any way to fix this?Thx!

  • Newbie
  • See topic title. A few months ago I deleted facebook as I didn't need it anymore, however my spotify username only consists of numbers right now. This is annoying because now people don't know it's m...
  • peteranti
  • Music Fan
  • 2782 Views
  • 2 replies
  • 0 likes
  • 2782 Views
  • 2 replies
  • 0 likes

Solved!! Sharing playlists with family members

Upgraded recently to a family account and would like to share playlists with family members. When I am using the "share" option I can't select any friends to share with. I am not using sign-in via Facebook and I don't intent to do so. Any other way t...

  • Newbie
  • Upgraded recently to a family account and would like to share playlists with family members. When I am using the "share" option I can't select any friends to share with. I am not using sign-in via Fa...
  • rploeg
  • Regular
  • 99978 Views
  • 84 replies
  • 23 likes
  • Premium
  • 99978 Views
  • 84 replies
  • 23 likes

I have an unknown device listed in my devices list

In my devices list I have 3 devices listed 2 I know of ( my computer and my phone) then there's a chrome webbrower that I have never used. Also my songs will get changed at random. I have signed out of all devices and changed password as well. And ha...

  • Newbie
  • In my devices list I have 3 devices listed 2 I know of ( my computer and my phone) then there's a chrome webbrower  that I have never used. Also my songs will get changed at random. I have signe...
  • Noah
  • Spotify Star
  • 482 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 482 Views
  • 1 replies
  • 0 likes

Solved!! Keep being logged in as someone else!

I logged in with my username and password, but im still logged in as someone else. Please help, want my own music back...

  • Newbie
  • I logged in with my username and password, but im still logged in as someone else. Please help, want my own music back...
  • Jcb8
  • Newbie
  • 9277 Views
  • 22 replies
  • 0 likes
  • 9277 Views
  • 22 replies
  • 0 likes

Trouble logging in

I try to log in then they say it's an incorrect email or password. I changed my password a couple times and it won't log me in. Help!!!!

  • Casual Listener
  • I try to log in then they say it's an incorrect email or password. I changed my password a couple times and it won't log me in. Help!!!!
  • Brigitte06
  • Casual Listener
  • 334 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 334 Views
  • 1 replies
  • 0 likes

You can only use spotify abroad 14 days

Why I'm obligated to change my country in my profile?- I only see one option, which is my country, the place where I was born! By the way that is correct!- Second, this is just stupid.. what is the rational behind this? Why I can't take a simple scre...

  • Newbie
  • Why I'm obligated to change my country in my profile? - I only see one option, which is my country, the place where I was born! By the way that is correct! - Second, this is just stupid.. what is t...
  • Noah
  • Spotify Star
  • 20322 Views
  • 1 replies
  • 7 likes
  • Account
    Free
    Login
  • 20322 Views
  • 1 replies
  • 7 likes

account got hacked

Hi @ all,today i recieved a mail that my account now have a new mailadress. Because i dont made it, i mailed the support but got no reply ... Is there anything i can do myself to get my premium family account back?Oh boy spotify ...

  • Newbie
  • Hi @ all, today i recieved a mail that my account now have a new mailadress. Because i dont made it, i mailed the support but got no reply ...   Is there anything i can do myself to get my pr...
  • Maxim
  • Spotify Star
  • 461 Views
  • 1 replies
  • 0 likes
  • 461 Views
  • 1 replies
  • 0 likes