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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80429 Views

9 replies

2 likes

Account
Login
  • 80429 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653887 Views

13 replies

4 likes

Account
  • 653887 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734357 Views

18 replies

29 likes

  • 734357 Views
  • 18 replies
  • 29 likes

Availability of albums in different countries

Hi, I would like to know why I cannot access, for example, all albums of Fat Freddy's Drop from my spotify (Turkey) account while my Italian or Spanish friends are able to access those albums from their local accounts. Is this a decision that an arti...

Casual Listener

Hi,   I would like to know why I cannot access, for example, all albums of Fat Freddy's Drop from my spotify (Turkey) account while my Italian or Spanish friends are able to access those ...

Hubo

Community Legend

1985 Views

3 replies

0 likes

Account
Other
  • 1985 Views
  • 3 replies
  • 0 likes

Superuser Contribution Re: Forgotten mail adress

HiCan you help me also , please.My little son have changed the Passwort AND THE mail-adresses from the spotify-account. :-((At the moment my son is logged in, but i want change the phone, and i need the pw.Is there a way to help me?

Newbie

Hi Can you help me also , please. My little son have changed the Passwort AND THE mail-adresses from the spotify-account. :-(( At the moment my son is logged in, but i want change the phone, and i...

Chris

Spotify

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

Hilfe!

Hallo, Ich habe eine Frage! Ich habe Spotify Premium für 3 Monate mit 2 PSCs gekauft. Beide haben einen Wert von 25 Euro. Was passiert mit dem Rest meines Bekomme ich den Rest zurück, wird das beim nächsten Kauf angerechnet oder ist das Geld leider w...

Casual Listener

Hallo,   Ich habe eine Frage! Ich habe Spotify Premium für 3 Monate mit 2 PSCs gekauft. Beide haben einen Wert von 25 Euro. Was passiert mit dem Rest meines Bekomme ich den Rest zurück, wird d...

Maxim

Spotify Star

657 Views

1 replies

0 likes

Premium
  • 657 Views
  • 1 replies
  • 0 likes

Please help me!

Hello, I have a question! I bought Spotify Premium for 3 months with 2 PSC's. They both have a value of 25 euros. What happen with the rest of my money? (20,03 Euros) Can I get the rest back?

Casual Listener

Hello,  I have a question! I bought Spotify Premium for 3 months with 2 PSC's. They both have a value of 25 euros. What happen with the rest of my money? (20,03 Euros)  Can...

Maxim

Spotify Star

566 Views

1 replies

0 likes

  • 566 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas con música descargada en modo offline.

Hola a todos. Quisiera que me ayuden con éste problema. Resulta que la música descargada no se reproduce offline, ya borré dispositivos, ya reinstalé la aplicación y nada. Cuando vuelvo a entrar a dispositivos offline, aparecen algunos del año pasado...

Casual Listener

Hola a todos. Quisiera que me ayuden con éste problema. Resulta que la música descargada no se reproduce offline, ya borré dispositivos, ya reinstalé la aplicación y nada. Cuando vuelvo a entrar a di...

crespo_saenz99

Casual Listener

10473 Views

2 replies

1 likes

  • 10473 Views
  • 2 replies
  • 1 likes

Superuser Contribution acaban de robar mi cuenta

Buenos dias, tengo una cuenta Familiar y me acaban de robar mi cuenta. Ruego me digan que debo hacer ya que todos mis datos estan en ella. solo he podido acceder a este foro con la identificacion de mi mujer Gracias

Newbie

Buenos dias, tengo una cuenta Familiar y me acaban de robar mi cuenta.   Ruego me digan que debo hacer ya que todos mis datos estan en ella.   solo he podido acceder a este foro con la ...

Melody

Spotify

589 Views

1 replies

0 likes

Account
Premium
Security
  • 589 Views
  • 1 replies
  • 0 likes

VODAFONE TURKEY+SPOTIFY

Hi,I was using an activated promotion from Vodafone spotify premium; Since yesterday my account was premium and suddenly premium account validiation has been failled. I spoke with customer support team Vodafone Turkey to help me to fix it but they to...

Casual Listener

Hi, I was using an activated promotion from Vodafone spotify premium; Since yesterday my account was premium and suddenly premium account validiation has been failled. I spoke with customer sup...

MEHTAP

Casual Listener

1260 Views

6 replies

0 likes

  • 1260 Views
  • 6 replies
  • 0 likes

Superuser Contribution 5 artists choice

Hi all, When I signed up for my account (web player) I wasn't asked to pick artists that I love. I'm not sure how I skipped this step, and I couldn't redo it by downloading the app. I really want to help customize my experience because the current 'R...

Visitor

Hi all,  When I signed up for my account (web player) I wasn't asked to pick artists that I love. I'm not sure how I skipped this step, and I couldn't redo it by downloading the app.  &nb...

Melody

Spotify

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Superuser Contribution my playlists are gone and i see some strange playlists

Hey, My Playlists are gone and i see some strange playlists i didn't create.What happend to my account?I'm using FB OAuth with 2FA so a hacked account is not really an option.Looks like something in the Spotify DB is messed up. Please help my to fix ...

Newbie

Hey,   My Playlists are gone and i see some strange playlists i didn't create. What happend to my account? I'm using FB OAuth with 2FA so a hacked account is not really an option. Looks lik...

Melody

Spotify

470 Views

1 replies

0 likes

Account
Premium
Security
  • 470 Views
  • 1 replies
  • 0 likes

Superuser Contribution Log in

Hey, I logged in abroad and now I can’t use it anymore. It says that I can use it only for 14 days. I want to change my country but the site doesn’t work.

Newbie

Hey, I logged in abroad and now I can’t use it anymore. It says that I can use it only for 14 days. I want to change my country but the site doesn’t work.

Melody

Spotify

551 Views

1 replies

0 likes

Account
  • 551 Views
  • 1 replies
  • 0 likes

Superuser Contribution Forgotten mail adress

We forgot mail adress for my wife, so cannot get new password. we tried ll mail adress that we can have but it doesn't work. How we can have acces to our account ?

Casual Listener

We forgot mail adress for my wife, so cannot get new password.   we tried ll mail adress that we can have but it doesn't work.   How we can have acces to our account ?

Melody

Spotify

761 Views

2 replies

0 likes

  • 761 Views
  • 2 replies
  • 0 likes

Unable to change country

Hey, I've created my account a few years back in Australia and never used the premium side of spotify. Now I've been living in new zealand for about a year and a half and wantjng to try premium but it won't let me change country, is this because the ...

Casual Listener

Hey,   I've created my account a few years back in Australia and never used the premium side of spotify. Now I've been living in new zealand for about a year and a half and wantjng to try prem...

user-removed

Not applicable

706 Views

3 replies

0 likes

  • 706 Views
  • 3 replies
  • 0 likes

How to change the country in my profile

Hello all, I have spotify free and now I am living in another country. I cannot enter my account in the app since it says that my country does not match the one set in my profile. Then says to update the country in my profile or upgrade my spotify ac...

Casual Listener

Hello all,   I have spotify free and now I am living in another country. I cannot enter my account in the app since it says that my country does not match the one set in my profile.   T...

Maxim

Spotify Star

876 Views

5 replies

0 likes

Account
Login
  • 876 Views
  • 5 replies
  • 0 likes

My facebook get **bleep**

So i cannot log in to my account how can i solve this problem

Newbie

So i cannot log in to my account how can i solve this problem

Jacquelinehowe

Composer

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Login troubles

I have a premium account but I can’t remember any of info, is there a way I can get into that account

Casual Listener

I have a premium account but I can’t remember any of info, is there a way I can get into that account

Jacquelinehowe

Composer

718 Views

3 replies

0 likes

  • 718 Views
  • 3 replies
  • 0 likes

Superuser Contribution I just got jerked out of 110 pesos responding to the 2for1 premium prepaid upgrade

I recieved email with advertisement for the 2 months for 99 pesos (2 for 1) premium prepaid upgrade and it seems this system is set up for failure . Every thingstimes out and changes referencce #`s .... this after I have already gone and paid the $ a...

Casual Listener

I recieved email with advertisement for the 2 months for 99 pesos (2 for 1) premium prepaid upgrade and it seems this system is set up for failure . Every thingstimes out and changes referencce #`s ....

SanchoV1lla

Casual Listener

621 Views

4 replies

0 likes

  • 621 Views
  • 4 replies
  • 0 likes

My account just got hacked?

I went to log in and couldn't with my standard email and password. I got an email just a little bit ago stating that my account email was changed without my consent. This is another spotify account I had to make in order to make a post. Could I pleas...

Newbie

I went to log in and couldn't with my standard email and password. I got an email just a little bit ago stating that my account email was changed without my consent. This is another spotify account I...

Jacquelinehowe

Composer

869 Views

1 replies

0 likes

Account
  • 869 Views
  • 1 replies
  • 0 likes

Lost acount, playlists, and login

I signed up for premium, downloaded a ton of music then set phone down for a while. When I came back and tried to open spotify i had to log in and was prompted that i had no account. I checked my external storage on phone and there was nothing there....

Casual Listener

I signed up for premium, downloaded a ton of music then set phone down for a while.  When I came back and tried to open spotify i had to log in and was prompted that i had no account. ...

tybazsco

Casual Listener

1103 Views

5 replies

0 likes

  • 1103 Views
  • 5 replies
  • 0 likes

Superuser Contribution Songs not available to me but to everyone else

Hi guys, as the title says, I recently found out that songs that I can’t find are available to others. And not that they added it themselves, but it seems like it just not available to me only. Does anyone have similar issues or have solutions to thi...

Newbie

Hi guys, as the title says, I recently found out that songs that I can’t find are available to others. And not that they added it themselves, but it seems like it just not available to me only. Does ...

Melody

Spotify

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

EP / Album / Single Classification

Hi, I am both a Spotify Artist and personal user myself. As a big advocate of the streaming platform I would like to suggest that the developers update the classification between Albums EPs and Singles and also consider giving Artists control over th...

Newbie

Hi, I am both a Spotify Artist and personal user myself. As a big advocate of the streaming platform I would like to suggest that the developers update the classification between Albums EPs and Singl...

Jacquelinehowe

Composer

3260 Views

1 replies

12 likes

  • 3260 Views
  • 1 replies
  • 12 likes