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Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Loneliest_Cabin
  • Community Manager
  • 277594 Views
  • 822 replies
  • 84 likes
  • Account
  • 277594 Views
  • 822 replies
  • 84 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1132656 Views
  • 118 replies
  • 107 likes
  • Account
  • 1132656 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 74863 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 74863 Views
  • 63 replies
  • 8 likes

Solved!! Courtesy Pay Fee

I was charged a $28 coutresy pay fee on top of my usual payment on the 7th of Feb 2018 and I dont understand why. I would appreciate a reimbursement of my $28 and an explaination as to why it was taken in the first place.

  • Newbie
  • I was charged a $28 coutresy pay fee on top of my usual payment on the 7th of Feb 2018 and I dont understand why. I would appreciate a reimbursement of my $28 and an explaination as to why it was tak...
  • TheBrickSlayer
  • Roadie
  • 2483 Views
  • 1 replies
  • 0 likes
  • 2483 Views
  • 1 replies
  • 0 likes

I've upgraded to Premium, but Spotify won't let me build my library. Please help.

I'm trying to build my library and Spotify is saying I have an "epic collection" and need to delete music. If this continues I will not last past the trial period.

  • Newbie
  • I'm trying to build my library and Spotify is saying I have an "epic collection" and need to delete music. If this continues I will not last past the trial period. 
  • jsannn
  • Community Legend
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

CAN'T LOG TO SPOTIFY, CAN'T LOG TO E-MAIL AND ITS PREMIUM

I CANT LOG TO MY SPOTIFY ACCOUNT, AND ALSO, I CANT LOG TO MY E-MAIL ACCOUNT, BUT THE WORSE IS THAT THE SPOTIFY ACCOUNT IS PREMIUM.

  • Newbie
  • I CANT LOG TO MY SPOTIFY ACCOUNT, AND ALSO, I CANT LOG TO MY E-MAIL ACCOUNT, BUT THE WORSE IS THAT THE SPOTIFY ACCOUNT IS PREMIUM.
  • kejt_
  • Community Legend
  • 293 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 293 Views
  • 1 replies
  • 0 likes

Solved!! remove devices (any solution yet?)

now my darn neighbour's device (a macbook pro, allegedly) is screwing up my listening habits.. we're not friends, in fact they're quite annoying.. and now I can't even listen to music? HELP

  • Casual Listener
  • now my darn neighbour's device (a macbook pro, allegedly) is screwing up my listening habits.. we're not friends, in fact they're quite annoying.. and now I can't even listen to music? HELP
  • IguanaSetup
  • Community Legend
  • 635 Views
  • 5 replies
  • 0 likes
  • 635 Views
  • 5 replies
  • 0 likes

Superuser Contribution I can not log into my account.

I have a premium account in spotify linked to facebook, but out of nowhere I can not log in to Facebook, and I tried other accounts (also linked to Facebook) and all have the same error: Something went wrong when authenticating with Facebook. Please ...

  • Newbie
  • I have a premium account in spotify linked to facebook, but out of nowhere I can not log in to Facebook, and I tried other accounts (also linked to Facebook) and all have the same error: Something we...
  • Ag_rou
  • Newbie
  • 1023 Views
  • 2 replies
  • 0 likes
  • Account
  • 1023 Views
  • 2 replies
  • 0 likes

Cant create an account

I have just purchased Family subscription and im trying to create accounts for wife and daughters, all over 13. It just errors with a spinning wheel, and on ios phone and ipad it errors on the email address field.... Tried all browsers (Safari, chrom...

  • Casual Listener
  • I have just purchased Family subscription and im trying to create accounts for wife and daughters, all over 13.  It just errors with a spinning wheel, and on ios phone and ipad it errors on the ...
  • Luke
  • Spotify Star
  • 516 Views
  • 6 replies
  • 0 likes
  • Account
  • 516 Views
  • 6 replies
  • 0 likes

Delete card

how to delete a card from your profile

  • Casual Listener
  • how to delete a card from your profile
  • TheBrickSlayer
  • Roadie
  • 357 Views
  • 1 replies
  • 0 likes
  • Premium
  • 357 Views
  • 1 replies
  • 0 likes

Playlist **bleep**

Many playlists popping up, all the same, all from accounts with only that playlist - all featuring one artist extensively and artists - not even related to the genre, with few playlist entries, to **bleep** their profiles...

  • Newbie
  • Many playlists popping up, all the same, all from accounts with only that playlist - all featuring one artist extensively and artists - not even related to the genre, with few playlist entries, to **...
  • TheBrickSlayer
  • Roadie
  • 216 Views
  • 1 replies
  • 0 likes
  • Security
  • 216 Views
  • 1 replies
  • 0 likes

I can see my friends on the 'friends list' however they cannot see me.

I'm not too sure what's actually happening. I'm not logged in with Facebook and I am premium. Solutions would be much appreciated!

  • Newbie
  • I'm not too sure what's actually happening. I'm not logged in with Facebook and I am premium. Solutions would be much appreciated!
  • divall
  • Roadie
  • 276 Views
  • 1 replies
  • 0 likes
  • Account
  • 276 Views
  • 1 replies
  • 0 likes

Solved!! Downgrade from Premium to Free

After a few months of enjoying Premium...I need to downgrade to Ad-Sponsored Free account. I looked into my online account settings, but it only seems to allow me to downgrade to Unlimited, not Free as I wish. Can you do it for me? Thank you. User: d...

  • Visitor
  • After a few months of enjoying Premium...I need to downgrade to Ad-Sponsored Free account. I looked into my online account settings, but it only seems to allow me to downgrade to Unlimited, not Free ...
  • Somar542
  • Casual Listener
  • 61552 Views
  • 24 replies
  • 2 likes
  • 61552 Views
  • 24 replies
  • 2 likes

Premium account is suddenly basic and playlists are gone!

I got an email notification from spotify saying the email associated with my account has been changed to (removed by Rock Star). I don't know who that is or how it happened. I've emailed account-details-changed@spotify.com for help but is there anyth...

  • Visitor
  • I got an email notification from spotify saying the email associated with my account has been changed to (removed by Rock Star) . I don't know who that is or how it happened. I've emailed accoun...
  • user-removed
  • Not applicable
  • 350 Views
  • 1 replies
  • 0 likes
  • Account
  • 350 Views
  • 1 replies
  • 0 likes

Can't connect student account to Hulu

I registered as a student and it worked, but when I tried to connect to hulu it said it couldn't because I already had an account with hulu that was commercial free. So I went to Hulu and switched to the basic account. When I tried to connect through...

  • Newbie
  • I registered as a student and it worked, but when I tried to connect to hulu it said it couldn't because I already had an account with hulu that was commercial free. So I went to Hulu and switched to...
  • user-removed
  • Not applicable
  • 465 Views
  • 1 replies
  • 0 likes
  • 465 Views
  • 1 replies
  • 0 likes

Account hacked

John my account was hacked

  • Casual Listener
  • John my account was hacked
  • user-removed
  • Not applicable
  • 441 Views
  • 2 replies
  • 0 likes
  • 441 Views
  • 2 replies
  • 0 likes

How do I remove my Credit Card Information off Spotify? I can't seem to find a way to do it.

If I go to account details and payment options it just shows the card, no option to remove it, I am not subscribed to anything and I don't want my Credit Card Information on there.

  • Regular
  • If I go to account details and payment options it just shows the card, no option to remove it, I am not subscribed to anything and I don't want my Credit Card Information on there.
  • krinesh7
  • Newbie
  • 258540 Views
  • 16 replies
  • 22 likes
  • 258540 Views
  • 16 replies
  • 22 likes

Unknown Device Using my Spotify

Hi, Lately, I have noticed my playlist disappear and new songs getting saved into my song list. Last night I saw someone else streaming from another mobile device that I didn't recognise. I logged out everywhere, changed my facebook password and adde...

  • Newbie
  • Hi,   Lately, I have noticed my playlist disappear and new songs getting saved into my song list. Last night I saw someone else streaming from another mobile device that I didn't recognis...
  • VishalOd
  • Regular
  • 289 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 289 Views
  • 1 replies
  • 0 likes

Superuser Contribution Paying for premium but can’t access

I’m paying monthly for a premium subscription but when I access my account it is only the free version is available. I no longer have access to premium even though I am paying for it. I have emailed in a contact form about a month ago but no one has ...

  • Newbie
  • I’m paying monthly for a premium subscription but when I access my account it is only the free version is available.  I no longer have access to premium even though I am paying for it.  I h...
  • Aimee_T
  • Roadie
  • 331 Views
  • 1 replies
  • 0 likes
  • 331 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deactivate facebook

I have an old account and I want to disconnect it from my Facebook. If I activate another account, can I use the same Facebook that is disconnected from the old account?

  • Visitor
  • I have an old account and I want to disconnect it from my Facebook. If I activate another account, can I use the same Facebook that is disconnected from the old account?
  • Aimee_T
  • Roadie
  • 243 Views
  • 1 replies
  • 0 likes
  • Account
  • 243 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Delete spotify free account

How can i delete a spotify free account? As what i can read i have to email Spotify to delete it but done find it where? Appriciate help on the matter, thanks

  • Newbie
  • How can i delete a spotify free account?   As what i can read i have to email Spotify to delete it but done find it where?   Appriciate help on the matter, thanks 
  • Aimee_T
  • Roadie
  • 780 Views
  • 1 replies
  • 0 likes
  • 780 Views
  • 1 replies
  • 0 likes

Just joined, supposed to be free for 30 days but I've been charged, TWICE

used the contact us form a few days ago - heard nothing, I am absolutely fuming, you had no right to take ANY money from me at all, someone contact me ASAP

  • Casual Listener
  • used the contact us form a few days ago - heard nothing, I am absolutely fuming, you had no right to take ANY money from me at all, someone contact me ASAP
  • Gabiipreuhs
  • Newbie
  • 361 Views
  • 7 replies
  • 0 likes
  • 361 Views
  • 7 replies
  • 0 likes

Solved!! Can not change my password

I can't seem to change my password for some reason... See printscreen.

  • Casual Listener
  • I can't seem to change my password for some reason... See printscreen.
  • Siljuska
  • Casual Listener
  • 488 Views
  • 6 replies
  • 0 likes
  • 488 Views
  • 6 replies
  • 0 likes