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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Bittencourt
  • Spotify Star
  • 178568 Views
  • 190 replies
  • 13 likes
  • Account
    Free
  • 178568 Views
  • 190 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 11617 Views
  • 6 replies
  • 11 likes
  • Security
  • 11617 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 517678 Views
  • 986 replies
  • 113 likes
  • Account
  • 517678 Views
  • 986 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 126332 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 126332 Views
  • 74 replies
  • 12 likes

Solved!! Changing country

Hi! I wanted to upgrade my spotify account to premium, but when I wanted to pay It said that the country did not mach the payment.I therefore tried to change my country settings but it will not allow me to choose any other than GB.

  • Casual Listener
  • Hi!  I wanted to upgrade my spotify account to premium, but when I wanted to pay It said that the country did not mach the payment. I therefore tried to change my country settings but it wil...
  • MehmetYilmaz
  • Newbie
  • 492 Views
  • 5 replies
  • 1 likes
  • 492 Views
  • 5 replies
  • 1 likes

unplayable songs

i would like to ask, i am a premium member but there are songs that show as written in a grey font the other are in white font. when i press on those they are unplayable. i don't understand why is there a big number of those unplayable song. i want t...

  • Newbie
  • i would like to ask, i am a premium member but there are songs that show as written in a grey font the other are in white font. when i press on those they are unplayable. i don't understand why is th...
  • GillianDelvigne
  • Composer
  • 568 Views
  • 1 replies
  • 0 likes
  • 568 Views
  • 1 replies
  • 0 likes

Facebook Account

Hey Everyone!I have a premium account and I can't connect it to my Facebook because it is already used. Then I figured out that I have an account registered via Facebook. So my question is. Is there any way to delete my old account which was created ...

  • Newbie
  • Hey Everyone! I have a premium account and I can't connect it to my Facebook because it is already used. Then I figured out that I have an account registered via Facebook. So my question is. Is ...
  • GillianDelvigne
  • Composer
  • 316 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 316 Views
  • 1 replies
  • 0 likes

Solved!! TOOK MY MONEY BUT DID NOT UPGRADE

I WAS TRYING TO UPGRADE MY ACCOUNT TO A STUDEN PREMIUM ACCOUNT SO I ENTERED IN MY CREDIT CARD INFORMATON WHICH I DO NOT SAVE INTO THE SITE THEN I HAD TO ENTER IN MY STUDENT INFORMATION ONLY TO FIND OUT STUPID SPOTIFY DOES NOT DO VERIFICATION BY COLLE...

  • Newbie
  • I WAS TRYING TO UPGRADE MY ACCOUNT TO A STUDEN PREMIUM ACCOUNT SO I ENTERED IN MY CREDIT CARD INFORMATON WHICH I DO NOT SAVE INTO THE SITE THEN I HAD TO ENTER IN MY STUDENT INFORMATION ONLY TO FIND O...
  • turokki5
  • Casual Listener
  • 6708 Views
  • 44 replies
  • 1 likes
  • Account
    Subscription
  • 6708 Views
  • 44 replies
  • 1 likes

Moved to new country, can't change the country in the settings

I moved to a new country, and follow the information given in the help section, i.e. open the account -> prenumeration -> premium..., but it does not give me the option of changing country, for which I cannot update. My previous country was US, now S...

  • Casual Listener
  • I moved to a new country, and follow the information given in the help section, i.e. open the account -> prenumeration -> premium..., but it does not give me the option of changing country, for...
  • nilss045
  • Casual Listener
  • 484 Views
  • 2 replies
  • 0 likes
  • 484 Views
  • 2 replies
  • 0 likes

Can't log in

Everytime I try to log in my Spotify it just says "logging in..." and then nothing happens after. The button goes back to "log in". I already reset the password and tried both the username and password for logging in. I also redownloaded the app and ...

  • Newbie
  • Everytime I try to log in my Spotify it just says "logging in..." and then nothing happens after. The button goes back to "log in". I already reset the password and tried both the username and passwo...
  • Yannickooo15c
  • Newbie
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Fake Email pretending to be spotify

FOR YOUR BENEFIT If you recieve a no-reply/no reply from <*snip*>. It is not from any offical Spotify account. I have reported it to Spoof@spotify.com. DO NOT GIVE ANY INFORMATION TO *snip* IF YOU RECIEVE AN EMAIL FROMTHEM FORWARD IT ONTO SPOTIFY.

  • Casual Listener
  • FOR YOUR BENEFIT  If you recieve a no-reply/no reply from <*snip*>. It is not from any offical Spotify account. I have reported it to Spoof@spotify.com.  DO NOT GIVE ANY INFOR...
  • lankeyfish
  • Casual Listener
  • 1073 Views
  • 2 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 1073 Views
  • 2 replies
  • 0 likes

Spotify Rock Star

I would like to become a rock star please!!

  • Casual Listener
  • I would like to become a rock star please!!
  • Maxim
  • Spotify Star
  • 244 Views
  • 1 replies
  • 0 likes
  • Account
  • 244 Views
  • 1 replies
  • 0 likes

Closed account

Heya! This morning I’ve received a mail that my spotify got closed because suspicious activities. So far I’ve filled in the contact form. Does anyone know long it will take Spotify to respond? Thank you

  • Newbie
  • Heya!   This morning I’ve received a mail that my spotify got closed because suspicious activities. So far I’ve filled in the contact form. Does anyone know long it will take Spotify to respon...
  • Maxim
  • Spotify Star
  • 364 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
    Unlimited
  • 364 Views
  • 1 replies
  • 0 likes

Solved!! Log in and e-mail Problem

Hi everyone, I am a Spotify Family user and I've had several problems recently. 5 days ago, I was out of my account suddenly and when I tried to log in, I could not manage to do it. It repeatedly said that my password was wrong. After I asked my frie...

  • Casual Listener
  • Hi everyone,   I am a Spotify Family user and I've had several problems recently.   5 days ago, I was out of my account suddenly and when I tried to log in, I could not manage to do it....
  • IguanaSetup
  • Community Legend
  • 848 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Security
    Subscription
  • 848 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Cobrança indevida

Por favor me ajudem!Fiz meu cadastro e paguei a assinatura Premium após 1 mês fiquei sem assinatura, e tentei cancelar mais a mesma não me deu a opção pois informava a não avia assinatura, agora após 3 meses venho a cobrança na minha fatura da assina...

  • Newbie
  • Por favor me ajudem! Fiz meu cadastro e paguei a assinatura Premium após 1 mês fiquei sem assinatura, e tentei cancelar mais a mesma não me deu a opção pois informava a não avia assinatura, agora ap...
  • JuMendes
  • Newbie
  • 9172 Views
  • 23 replies
  • 2 likes
  • Premium
  • 9172 Views
  • 23 replies
  • 2 likes

Superuser Contribution Alguien Jackeo mi cuenta y perdí toda mi musica

Hace unas semanas ingrese a mi cuenta y no había ninguno de mis álbumes, toda mi música ya no estaba.al ingresar al perfil de usuario incluso aparecía la foto de otra persona.Alguien puede ayudarme? Como puedo hacer para recuperar mi música?

  • Newbie
  • Hace unas semanas ingrese a mi cuenta y no había ninguno de mis álbumes, toda mi música ya no estaba. al ingresar al perfil de usuario incluso aparecía la foto de otra persona. Alguien puede ayudar...
  • Alfredo
  • Roadie
  • 376 Views
  • 1 replies
  • 0 likes
  • 376 Views
  • 1 replies
  • 0 likes

Superuser Contribution Someone is using my Credit Card. Please investigate.

It's been a month since i stopped my premium subscription.Just today, I saw an entry in my bank's online transaction that i just paid PHP129 last April 20, 2018. It's not me who did that and upon checking i'm still using the free version of spotify.T...

  • Newbie
  • It's been a month since i stopped my premium subscription. Just today, I saw an entry in my bank's online transaction that i just paid PHP129 last April 20, 2018. It's not me who did that and upon...
  • Alfredo
  • Roadie
  • 964 Views
  • 1 replies
  • 0 likes
  • 964 Views
  • 1 replies
  • 0 likes

Superuser Contribution connexion à spotify

bonjour,Depuis se matin je rencontre des difficultés pour me connecté à mon compte dont le pseudo est "vallucie2805", je ne peux faire la manipulation "mot de passe oublié" car quand j'entre mon adresse mail ou mon pseudo le site m'affiche le message...

  • Newbie
  • bonjour, Depuis se matin je rencontre des difficultés pour me connecté à mon compte dont le pseudo est "vallucie2805", je ne peux faire la manipulation "mot de passe oublié" car quand j'entre mon ad...
  • Alfredo
  • Roadie
  • 466 Views
  • 1 replies
  • 0 likes
  • Login
  • 466 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment trouble

Hello! I've a problems with the payment of Spotify premium. The 24/december/2017 I have pay with 18app the Spotify premium for 1 year, but when the 2018 started I have received a credit addebit from Spotify... So why the 1 year I've payed not work?

  • Newbie
  • Hello! I've a problems with the payment of Spotify premium. The 24/december/2017 I have pay with 18app the Spotify premium for 1 year, but when the 2018 started I have received a credit addebit from ...
  • Alfredo
  • Roadie
  • 329 Views
  • 1 replies
  • 0 likes
  • 329 Views
  • 1 replies
  • 0 likes

Superuser Contribution upgrade to premuim with paypal broken

I upgraded to premium with paypal. I enter info then it takes me to my paypal account I click on pay/confirm and it processes then takes me back to the sign up for premuum page. no emails no indication on paypal account of transaction, no premuum. no...

  • Newbie
  • I upgraded to premium with paypal.  I enter info  then it takes me to my paypal account   I click on pay/confirm  and it processes then takes me back to the sign up for premu...
  • Alfredo
  • Roadie
  • 338 Views
  • 1 replies
  • 0 likes
  • 338 Views
  • 1 replies
  • 0 likes

Superuser Contribution Says I’m abroad

I’m trying to log into my account and it’s says I’m abroad and I can’t use my account, but I’m home in the Uk and still won’t let me use Spotify, and when I try to change my profile location it won’t let me either???

  • Newbie
  • I’m trying to log into my account and it’s says I’m abroad and I can’t use my account, but I’m home in the Uk and still won’t let me use Spotify, and when I try to change my profile location it won’t...
  • Alfredo
  • Roadie
  • 330 Views
  • 1 replies
  • 0 likes
  • 330 Views
  • 1 replies
  • 0 likes

Solved!! Different Versions

hello!So I recently had the older version [I forgot which one it was but I think it was 0.9 or something like that] which showed my account profile picture in the upper left hand corner and I had my 'saved' songs. I transferred my account and suddenl...

  • Casual Listener
  • hello! So I recently had the older version [I forgot which one it was but I think it was 0.9 or something like that] which showed my account profile picture in the upper left hand corner and I had m...
  • softsguk
  • Casual Listener
  • 1222 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 1222 Views
  • 1 replies
  • 0 likes

Fraudulent Credit Card Charges from SpotifyUSA

I have a free account with Spotify. When I go to check my account it specificly shows that there is no credit card account linked with my Spotify account. Now as of last Friday I have a $10.59 charge from Spotify USA on my credit card. I am quite fru...

  • Newbie
  • I have a free account with Spotify. When I go to check my account it specificly shows that there is no credit card account linked with my Spotify account. Now as of last Friday I have a $10.59 charge...
  • bcseattle
  • Newbie
  • 33293 Views
  • 22 replies
  • 7 likes
  • 33293 Views
  • 22 replies
  • 7 likes