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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

88137 Views

9 replies

2 likes

Account
Login
  • 88137 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

735215 Views

13 replies

4 likes

Account
  • 735215 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

755306 Views

18 replies

29 likes

  • 755306 Views
  • 18 replies
  • 29 likes

Solved!! Prevent my Spotify account from being shown as a Google search result

Hi,When my name is googled, my Spotify playlists etc show up in search results. How can I prevent this from happening?My account is not linked to facebook.Thanks!

Visitor

Hi, When my name is googled, my Spotify playlists etc show up in search results. How can I prevent this from happening? My account is not linked to facebook. Thanks!

Maxim

Spotify Star

4441 Views

6 replies

0 likes

Account
  • 4441 Views
  • 6 replies
  • 0 likes

How many devices can you use?

I have 2 phones, 1 for work 1 for personal, I also use my work computer. Can I use my home computer as well or my tablet?

Music Fan

  I have 2 phones, 1 for work 1 for personal, I also use my work computer. Can I use my home computer as well or my tablet? 

CzechFencer

Composer

569 Views

1 replies

0 likes

Account
  • 569 Views
  • 1 replies
  • 0 likes

Solved!! Premium Family Subscriptions!

I am thinking of going to premium for family plan. I was looking at a friends and he has adds on his. Is this normal? I don't get adds on my premium and do not want to deal with adds. Also wondering if there is a yearly 1 time cost instead of monthly...

Music Fan

 I am thinking of going to premium for family plan. I was looking at a friends and he has adds on his. Is this normal? I don't get adds on my premium and do not want to deal with adds.  &n...

Robert_W

Community Legend

754 Views

1 replies

0 likes

Account
  • 754 Views
  • 1 replies
  • 0 likes

Solved!! Been charged twice in 2 days for family premium why ???

Been charged twice in 2 days for family premium why ???? Do not have another account how can I contact spotify not happy

Newbie

Been charged twice in 2 days for family premium why ???? Do not have another account how can I contact spotify not happy 

kejt_

Community Legend

688 Views

1 replies

0 likes

  • 688 Views
  • 1 replies
  • 0 likes

Account

I have payed at least last 3 month but i dont have premium ?

Newbie

I have payed at least last 3 month but i dont have premium ?

kejt_

Community Legend

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Cant Change Country - Payment Details and Location

Hi there, I upgraded to the Preimum Spotify while I was in Austrilia, since being home the subscription has run out and the bank account I used to set it up doesnt have the correct funds and the Account went back to the Free version. I now cant chang...

Casual Listener

Hi there,   I upgraded to the Preimum Spotify while I was in Austrilia, since being home the subscription has run out and the bank account  I used to set it up doesnt have the correc...

NerdyBiker

Casual Listener

705 Views

4 replies

0 likes

Account
Login
Premium
Subscription
  • 705 Views
  • 4 replies
  • 0 likes

Cannot create an account

Hi, I am trying to create a Spotify account for my mother using my family plan which my father created a year or two ago. My mother just got facebook and when we try to create a Spotify account, using her facebook, it says "Oops, something went wrong...

Newbie

Hi,   I am trying to create a Spotify account for my mother using my family plan which my father created a year or two ago. My mother just got facebook and when we try to create a Spotify...

366 Views

0 replies

0 likes

Account
  • 366 Views
  • 0 replies
  • 0 likes

Someone using my email?..

Hi there, I started getting some emails from Spotify Even though I don't have an account. Resetting the password showed me that someone has entered my email address... What should I do now that I want to set my account? Is it all **bleep** stuff?

Newbie

Hi there,  I started getting some emails from Spotify Even though I don't have an account. Resetting the password showed me that someone has entered my email address... What should I do now tha...

Robert_W

Community Legend

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

My Spotify activity is automatically turning off

Hey, I noticed that my spotify activity suddenly did not show up to my followers and I tried to find out what the problem is and found that the share my activity on spotify button was turned off. I turned it on and then the next time i go on spotify,...

Newbie

Hey, I noticed that my spotify activity suddenly did not show up to my followers and I tried to find out what the problem is and found that the share my activity on spotify button was turned off. I t...

osornios

Spotify Star

1430 Views

1 replies

1 likes

  • 1430 Views
  • 1 replies
  • 1 likes

Registration process broken

At the moment the registration process seems to be broken. I can't sign up the familiy members for the Familiy subscription. After entering all data there's no response after pushing the "register" button. After some time there a timeout in order to ...

Newbie

At the moment the registration process seems to be broken. I can't sign up the familiy members for the Familiy subscription. After entering all data there's no response after pushing the "register" b...

Hubo

Community Legend

470 Views

1 replies

0 likes

Account
  • 470 Views
  • 1 replies
  • 0 likes

Invalid Laugh token error when sharing to Facebook

I cannot share my songs to Facebook. It's showing an "invalid Oauth token error" I click "okay" and then it shows Sorry, this feature isn't available right now: An error occurred while processing this request. Please try again later.

Newbie

I cannot share my songs to Facebook. It's showing an "invalid Oauth token error" I click "okay" and then it shows    Sorry, this feature isn't available right now: An error occurred w...

Luke

Community Legend

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Vincular cuentas

Tengo dos cuentas de spotify, una ya no la uso y por error le agregue el saldo de $300 por 3 meses y deseo usarlo en la otra que siempre uso, se pueden unir o cambiar el premium de uno a otro?

Newbie

Tengo dos cuentas de spotify, una ya no la uso y por error le agregue el saldo de $300 por 3 meses y deseo usarlo en la otra que siempre uso, se pueden unir o cambiar el premium de uno a otro?

osornios

Spotify Star

4020 Views

1 replies

0 likes

  • 4020 Views
  • 1 replies
  • 0 likes

Account

I signed up for the student deal but it's not showing as premium

Newbie

I signed up for the student deal but it's not showing as premium

kejt_

Community Legend

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Cobranca indevida - status ainda consta como FREE

Pagava e utilizava minha conta normalmente, neste ultimo mes a cobranca foi realizada, debitada do meu cartao de credito, mas meu status de conta de repente mudou para FREE, e nao consigo ter acesso as facilidades do PREMIUM. Gostaria de um posiciona...

Newbie

Pagava e utilizava minha conta normalmente, neste ultimo mes a cobranca foi realizada, debitada do meu cartao de credito, mas meu status de conta de repente mudou para FREE, e nao consigo ter acesso ...

Bittencourt

Spotify Star

652 Views

3 replies

0 likes

Account
  • 652 Views
  • 3 replies
  • 0 likes

Profile Picture?

I can't seem to change my profile picture neither through my phone nor desktop. I've seen this question answered but more than 4 years ago. So those 4 year old solutions to my question don't seem to exist anymore. Help please!

Newbie

I can't seem to change my profile picture neither through my phone nor desktop. I've seen this question answered but more than 4 years ago. So those 4 year old solutions to my question don't seem to ...

Maxim

Spotify Star

375 Views

1 replies

0 likes

Account
  • 375 Views
  • 1 replies
  • 0 likes

How do I switch old premium account to new premium account?

Hi guys, I just created a new spotify account with a new email and wanted to switch my premium account to that one. How do I go about doing that?

Newbie

Hi guys, I just created a new spotify account with a new email and wanted to switch my premium account to that one. How do I go about doing that? 

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
  • 0 likes

How to switch old account to new account

Facebook was hacked and I cannot sign into my old account because it was deactivated because of my facebook being hacked and deleted. How do I switch my old account that had premium to a new account. Not sure if I am being charged with the old accoun...

Newbie

Facebook was hacked and I cannot sign into my old account because it was deactivated because of my facebook being hacked and deleted. How do I switch my old account that had premium to a new account....

osornios

Spotify Star

389 Views

1 replies

0 likes

Account
  • 389 Views
  • 1 replies
  • 0 likes

Solved!! How to contact spotify to denounce a violation?

I'd like to contact spotify to denounce a telegram channel where spotify premium accounts (procured in an unlawful way) are being sold for money. AND is not a scam. accounts are REAL premium account of REAL people. I want to help spotify, how to?

Casual Listener

I'd like to contact spotify to denounce a telegram channel where spotify premium accounts (procured in an unlawful way) are being sold for money. AND is not a scam. accounts are REAL premium account ...

rossi1911

Community Legend

2274 Views

3 replies

0 likes

Account
Other
Premium
  • 2274 Views
  • 3 replies
  • 0 likes

Account hack

Hi,i logged onto my spotify account this morning and it says it is been used via internet explorer (I have only ever logged in on my iPhone app). When I try and interrupt it, the instantly play a song and do this so I can’t use my account. I have tri...

Newbie

Hi, i logged onto my spotify account this morning and it says it is been used via internet explorer (I have only ever logged in on my iPhone app). When I try and interrupt it, the instantly play a...

Maxim

Spotify Star

462 Views

1 replies

0 likes

Account
  • 462 Views
  • 1 replies
  • 0 likes