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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • GollyGoshGale
  • Casual Listener
  • 398447 Views
  • 948 replies
  • 107 likes
  • Account
  • 398447 Views
  • 948 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171509 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171509 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99107 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99107 Views
  • 68 replies
  • 10 likes

Lost my mail info

Hi,I lose my mail info and password.but app is üstill log on and working properly.So, i want to change my spotify password but spotify sending a mail to my mail adress.Is there another method for change my password ?ThanksPS: Also i forgot my spotify...

  • Newbie
  • Hi, I lose my mail info and password.but app is üstill log on and working properly. So, i want to change my spotify password but spotify sending a mail to my mail adress. Is there another method f...
  • user-removed
  • Not applicable
  • 389 Views
  • 1 replies
  • 0 likes
  • Account
  • 389 Views
  • 1 replies
  • 0 likes

More payment options.

Ok I paid for a family premium it went through on my card and now the app keeps telling me that it failed but I have proof it went through.

  • Newbie
  • Ok I paid for a family premium it went through on my card and now the app keeps telling me that it failed but I have proof it went through.
  • user-removed
  • Not applicable
  • 911 Views
  • 1 replies
  • 0 likes
  • Premium
  • 911 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Login Badges

Hey Guys, I had a question about the login badges? I've been signing in and out and replying to topics all week. But I haven't unlocked any of day login badges. Is there something I'm not doing correctly or a certain amount of hours that has to pass?...

  • Roadie
  • Hey Guys,   I had a question about the login badges? I've been signing in and out and replying to topics all week. But I haven't unlocked any of day login badges. Is there something I'm...
  • asciiM0
  • Roadie
  • 1116 Views
  • 3 replies
  • 1 likes
  • Other
  • 1116 Views
  • 3 replies
  • 1 likes

Double Billed - No Reply From Support Team - Case # 01932271

Support Team - I reached out via the contact form in October when I first noticed I was being billed twice a month for my account with no reply other than the automated message. For the second month (October now November) I have been billed twice. Pl...

  • Regular
  • Support Team - I reached out via the contact form in October when I first noticed I was being billed twice a month for my account with no reply other than the automated message. For the second month ...
  • rsnow
  • Newbie
  • 1158 Views
  • 10 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1158 Views
  • 10 replies
  • 0 likes

account name

Hello, My account was infected the spotiamb recently, then the spotify staff help me to open a new account and transfer everything form my old account to the new one. However, I just found that my account name is a crazy random code, though it show m...

  • Newbie
  • ...ound that my account name is a crazy random code, though it show my real name on the public profile. It still bother me since i have to copy the nonsense code to login my account and even my friend c...
  • Maxim
  • Spotify Star
  • 471 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 471 Views
  • 1 replies
  • 0 likes

Hilfe!

Hallo, Ich habe eine Frage! Ich habe Spotify Premium für 3 Monate mit 2 PSCs gekauft. Beide haben einen Wert von 25 Euro. Was passiert mit dem Rest meines Bekomme ich den Rest zurück, wird das beim nächsten Kauf angerechnet oder ist das Geld leider w...

  • Casual Listener
  • Hallo,   Ich habe eine Frage! Ich habe Spotify Premium für 3 Monate mit 2 PSCs gekauft. Beide haben einen Wert von 25 Euro. Was passiert mit dem Rest meines Bekomme ich den Rest zurück, wird d...
  • Maxim
  • Spotify Star
  • 516 Views
  • 1 replies
  • 0 likes
  • Premium
  • 516 Views
  • 1 replies
  • 0 likes

Please help me!

Hello, I have a question! I bought Spotify Premium for 3 months with 2 PSC's. They both have a value of 25 euros. What happen with the rest of my money? (20,03 Euros) Can I get the rest back?

  • Casual Listener
  • Hello,  I have a question! I bought Spotify Premium for 3 months with 2 PSC's. They both have a value of 25 euros. What happen with the rest of my money? (20,03 Euros)  Can...
  • Maxim
  • Spotify Star
  • 405 Views
  • 1 replies
  • 0 likes
  • 405 Views
  • 1 replies
  • 0 likes

can’t log in

suddenly my account was signed out, and i cant log in because it says “login failed, you can only use spotify abroad for 14 days” when im not even abroad. what should i do?

  • Newbie
  • suddenly my account was signed out, and i cant log in because it says “login failed, you can only use spotify abroad for 14 days” when im not even abroad. what should i do?
  • asciiM0
  • Roadie
  • 336 Views
  • 2 replies
  • 0 likes
  • 336 Views
  • 2 replies
  • 0 likes

username-email

Hi everyone.a month ago I signed up for a premium subscription. Today I would like to delete it, but I can not remember the email address for the account anymore. I only know my username. I would like to be able to go back to the reference e-mail add...

  • Newbie
  • Hi everyone. a month ago I signed up for a premium subscription. Today I would like to delete it, but I can not remember the email address for the account anymore. I only know my username. I would l...
  • Maxim
  • Spotify Star
  • 617 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 617 Views
  • 1 replies
  • 0 likes

Lost my account information

I lost my cellphone 2 day's ago and i can't find the account i was paying premium on it, it is possible to recover it with my credit card detail?? I try to look on the site, write them and no result, but payment are still going thru my bank account a...

  • Newbie
  • I lost my cellphone 2 day's ago and i can't find the account i was paying premium on it, it is possible to recover it with my credit card detail?? I try to look on the site, write them and no result,...
  • Maxim
  • Spotify Star
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes

Disabled account - No response from Spotify

Hello Spotify Community, As the recommended solution suggests, I have attempted to contact the Spotify Payments team regarding my accounting being disabled. I received a notice that my account was disabled following a charge back that was initiated b...

  • Regular
  • Hello Spotify Community,   As the recommended solution suggests, I have attempted to contact the Spotify Payments team&n...
  • morrisp33
  • Casual Listener
  • 1159 Views
  • 20 replies
  • 0 likes
  • Account
    Login
  • 1159 Views
  • 20 replies
  • 0 likes

Superuser Contribution Can't login and still being charged

Spotify logged me out of my account on both my computer and my phone and now it won't recognize my email. I am still being charged for my Student Premium account, but I can't even log in to it. I can't seem to find any way to talk to any customer ser...

  • Casual Listener
  • Spotify logged me out of my account on both my computer and my phone and now it won't recognize my email. I am still being charged for my Student Premium account, but I can't even log in to it. I can...
  • ihatespotify125
  • Casual Listener
  • 1118 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 1118 Views
  • 3 replies
  • 0 likes

Solved!! Trying to update Spotify Free to Premium: Spotify says I already have it?

I'm trying to activate Spotify Premium through Sonera (local operator), but I keep getting the message that I already have a paid account in use which I should cancel - but I don't have one! I previously had Spotify Unlimited, but I canceled it in Fe...

  • Casual Listener
  • I'm trying to activate Spotify Premium through Sonera (local operator), but I keep getting the message that I already have a paid account in use which I should cancel - but I don't have one! I previo...
  • Trish5
  • Newbie
  • 47539 Views
  • 24 replies
  • 5 likes
  • 47539 Views
  • 24 replies
  • 5 likes

my premium account get hacked

my premium account hacked, email address has changed, so my password can you please investigate this problem, i cant use my account, when i login, its say my no such email or username..thanks in advanced

  • Casual Listener
  • my premium account  hacked,   email address has changed, so my password   can you please investigate this problem, i cant use my account, when i login, its say my no such email or ...
  • user-removed
  • Not applicable
  • 528 Views
  • 1 replies
  • 0 likes
  • 528 Views
  • 1 replies
  • 0 likes

Sudden change of username..

For some reason spotify changed my username, I was fine with my real name but I am not fine with random genrated letters and numbers.Is there any way to fix this?

  • Newbie
  • For some reason spotify changed my username, I was fine with my real name but I am not fine with random genrated letters and numbers.Is there any way to fix this?
  • user-removed
  • Not applicable
  • 393 Views
  • 1 replies
  • 0 likes
  • 393 Views
  • 1 replies
  • 0 likes

cambiar cuenta suscripcion

Hola! Tengo una suscripcion premium y me gustaria cambiarla a otra cuenta de spotify asociada a otro email que es el que ahora uso. Gracias.

  • Newbie
  • Hola! Tengo una suscripcion premium y me gustaria cambiarla a otra cuenta de spotify asociada a otro email que es el que ahora uso. Gracias.
  • WasteYrTime
  • Newbie
  • 18083 Views
  • 2 replies
  • 1 likes
  • 18083 Views
  • 2 replies
  • 1 likes

Prepaid premium now want family

We took advantage of offer to prepay Premium until December. What happens to subscription and billing if I upgrade to Family now?Info says that payments will start earlier as the existing credit will be prorated to family rates, but doesnt explain ho...

  • Casual Listener
  • We took advantage of offer to prepay Premium until December.  What happens to subscription and billing if I upgrade to Family now? Info says that payments will start earlier as the existing cre...
  • sunfossil
  • Newbie
  • 1493 Views
  • 5 replies
  • 0 likes
  • 1493 Views
  • 5 replies
  • 0 likes

Lost acount, playlists, and login

I signed up for premium, downloaded a ton of music then set phone down for a while. When I came back and tried to open spotify i had to log in and was prompted that i had no account. I checked my external storage on phone and there was nothing there....

  • Casual Listener
  • I signed up for premium, downloaded a ton of music then set phone down for a while.  When I came back and tried to open spotify i had to log in and was prompted that i had no account. ...
  • tybazsco
  • Casual Listener
  • 932 Views
  • 5 replies
  • 0 likes
  • 932 Views
  • 5 replies
  • 0 likes

How did spotify knew my new credit card?

HelloI had a spotify premium and then I canceled my lost credit card and got a new one with whole new number and everything. Then I saw that spotify charged me on this card... I never gave them the number or gave them autorisation. I went on my accou...

  • Casual Listener
  • Hello I had a spotify premium and then I canceled my lost credit card and got a new one with whole new number and everything. Then I saw that spotify charged me on this card... I never gave them the...
  • Ayoub06
  • Casual Listener
  • 11705 Views
  • 11 replies
  • 3 likes
  • Account
    Premium
    Security
    Subscription
  • 11705 Views
  • 11 replies
  • 3 likes