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hi,i was trying to change the country cause i usually use the thailand
one and now change it to australia by accident but i can’t change it
back to thailand i clicked on edit profile but i can’t clicked change
the country
So basically whenever i try to log into my account via gmail i get a
popup telling me that this email isnt linked. so then i change my
password via the email "that isnt linked" and then when i try to link
gmail thru the account page where it show tha...
I am struggling hard with my account. Getting 2 different payments... I
tried to cancel one account but it cancelled the family account instead
of just the regular account.. I find it strange and really frustrating
when I can't get help on something,...
I am struggling hard with my account. Getting 2 different payments... I tried to cancel one account but it cancelled the family account instead of just the regular account.. I find it strange and rea...
Hi! I wanted to upgrade my spotify account to premium, but when I wanted
to pay It said that the country did not mach the payment.I therefore
tried to change my country settings but it will not allow me to choose
any other than GB.
Hi! I wanted to upgrade my spotify account to premium, but when I wanted to pay It said that the country did not mach the payment. I therefore tried to change my country settings but it wil...
i would like to ask, i am a premium member but there are songs that show
as written in a grey font the other are in white font. when i press on
those they are unplayable. i don't understand why is there a big number
of those unplayable song. i want t...
i would like to ask, i am a premium member but there are songs that show as written in a grey font the other are in white font. when i press on those they are unplayable. i don't understand why is th...
Hey Everyone!I have a premium account and I can't connect it to my
Facebook because it is already used. Then I figured out that I have an
account registered via Facebook. So my question is. Is there any way to
delete my old account which was created ...
Hey Everyone! I have a premium account and I can't connect it to my Facebook because it is already used. Then I figured out that I have an account registered via Facebook. So my question is. Is ...
I WAS TRYING TO UPGRADE MY ACCOUNT TO A STUDEN PREMIUM ACCOUNT SO I
ENTERED IN MY CREDIT CARD INFORMATON WHICH I DO NOT SAVE INTO THE SITE
THEN I HAD TO ENTER IN MY STUDENT INFORMATION ONLY TO FIND OUT STUPID
SPOTIFY DOES NOT DO VERIFICATION BY COLLE...
I WAS TRYING TO UPGRADE MY ACCOUNT TO A STUDEN PREMIUM ACCOUNT SO I ENTERED IN MY CREDIT CARD INFORMATON WHICH I DO NOT SAVE INTO THE SITE THEN I HAD TO ENTER IN MY STUDENT INFORMATION ONLY TO FIND O...
I moved to a new country, and follow the information given in the help
section, i.e. open the account -> prenumeration -> premium..., but it
does not give me the option of changing country, for which I cannot
update. My previous country was US, now S...
I moved to a new country, and follow the information given in the help section, i.e. open the account -> prenumeration -> premium..., but it does not give me the option of changing country, for...
Everytime I try to log in my Spotify it just says "logging in..." and
then nothing happens after. The button goes back to "log in". I already
reset the password and tried both the username and password for logging
in. I also redownloaded the app and ...
Everytime I try to log in my Spotify it just says "logging in..." and then nothing happens after. The button goes back to "log in". I already reset the password and tried both the username and passwo...
FOR YOUR BENEFIT If you recieve a no-reply/no reply from <*snip*>. It is
not from any offical Spotify account. I have reported it to
Spoof@spotify.com. DO NOT GIVE ANY INFORMATION TO *snip* IF YOU RECIEVE
AN EMAIL FROMTHEM FORWARD IT ONTO SPOTIFY.
FOR YOUR BENEFIT If you recieve a no-reply/no reply from <*snip*>. It is not from any offical Spotify account. I have reported it to Spoof@spotify.com. DO NOT GIVE ANY INFOR...
Heya! This morning I’ve received a mail that my spotify got closed
because suspicious activities. So far I’ve filled in the contact form.
Does anyone know long it will take Spotify to respond? Thank you
Heya! This morning I’ve received a mail that my spotify got closed because suspicious activities. So far I’ve filled in the contact form. Does anyone know long it will take Spotify to respon...
Hi everyone, I am a Spotify Family user and I've had several problems
recently. 5 days ago, I was out of my account suddenly and when I tried
to log in, I could not manage to do it. It repeatedly said that my
password was wrong. After I asked my frie...
Hi everyone, I am a Spotify Family user and I've had several problems recently. 5 days ago, I was out of my account suddenly and when I tried to log in, I could not manage to do it....
Hace unas semanas ingrese a mi cuenta y no había ninguno de mis álbumes,
toda mi música ya no estaba.al ingresar al perfil de usuario incluso
aparecía la foto de otra persona.Alguien puede ayudarme? Como puedo
hacer para recuperar mi música?
Hace unas semanas ingrese a mi cuenta y no había ninguno de mis álbumes, toda mi música ya no estaba. al ingresar al perfil de usuario incluso aparecía la foto de otra persona. Alguien puede ayudar...
bonjour,Depuis se matin je rencontre des difficultés pour me connecté à
mon compte dont le pseudo est "vallucie2805", je ne peux faire la
manipulation "mot de passe oublié" car quand j'entre mon adresse mail ou
mon pseudo le site m'affiche le message...
bonjour, Depuis se matin je rencontre des difficultés pour me connecté à mon compte dont le pseudo est "vallucie2805", je ne peux faire la manipulation "mot de passe oublié" car quand j'entre mon ad...
Hello! I've a problems with the payment of Spotify premium. The
24/december/2017 I have pay with 18app the Spotify premium for 1 year,
but when the 2018 started I have received a credit addebit from
Spotify... So why the 1 year I've payed not work?
Hello! I've a problems with the payment of Spotify premium. The 24/december/2017 I have pay with 18app the Spotify premium for 1 year, but when the 2018 started I have received a credit addebit from ...
I upgraded to premium with paypal. I enter info then it takes me to my
paypal account I click on pay/confirm and it processes then takes me
back to the sign up for premuum page. no emails no indication on paypal
account of transaction, no premuum. no...
I upgraded to premium with paypal. I enter info then it takes me to my paypal account I click on pay/confirm and it processes then takes me back to the sign up for premu...
I’m trying to log into my account and it’s says I’m abroad and I can’t
use my account, but I’m home in the Uk and still won’t let me use
Spotify, and when I try to change my profile location it won’t let me
either???
I’m trying to log into my account and it’s says I’m abroad and I can’t use my account, but I’m home in the Uk and still won’t let me use Spotify, and when I try to change my profile location it won’t...
hello!So I recently had the older version [I forgot which one it was but
I think it was 0.9 or something like that] which showed my account
profile picture in the upper left hand corner and I had my 'saved'
songs. I transferred my account and suddenl...
hello! So I recently had the older version [I forgot which one it was but I think it was 0.9 or something like that] which showed my account profile picture in the upper left hand corner and I had m...
I have a free account with Spotify. When I go to check my account it
specificly shows that there is no credit card account linked with my
Spotify account. Now as of last Friday I have a $10.59 charge from
Spotify USA on my credit card. I am quite fru...
I have a free account with Spotify. When I go to check my account it specificly shows that there is no credit card account linked with my Spotify account. Now as of last Friday I have a $10.59 charge...
Hello everyone I have a spotify premium for students account that was
initially connected to my Facebook account. Suddenly one day my profile
name and picture that were obviously the same as my Facebook ones,
changed automatically to a really bizarre...
Hello everyone I have a spotify premium for students account that was initially connected to my Facebook account. Suddenly one day my profile name and picture that were obviously the s...