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Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • richwood1
  • Visitor
  • 283233 Views
  • 833 replies
  • 89 likes
  • Account
  • 283233 Views
  • 833 replies
  • 89 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1134415 Views
  • 118 replies
  • 107 likes
  • Account
  • 1134415 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maroryx
  • Visitor
  • 76347 Views
  • 64 replies
  • 9 likes
  • Account
    Login
    Premium
  • 76347 Views
  • 64 replies
  • 9 likes

Superuser Contribution not able to skip more than 6 songs as a premium member

I thought premium members can skip more songs than the free account but I'm not able to on my phone or in my car.

  • Casual Listener
  • I thought premium members can skip more songs than the free account but I'm not able to on my phone or in my car.
  • rdanzig
  • Casual Listener
  • 271 Views
  • 3 replies
  • 0 likes
  • 271 Views
  • 3 replies
  • 0 likes

60 Day Premium Offer

On my phone, I got an offer for 60 days of premium for free. I clicked on "learn more" and was taken to website with no links. When open Spotify on my computer, the 30 day offer comes up and I can't get the 60 day deal. Any ideas or solutions?

  • Newbie
  • On my phone, I got an offer for 60 days of premium for free. I clicked on "learn more" and was taken to website with no links. When open Spotify on my computer, the 30 day offer comes up and I c...
  • Adleta
  • Newbie
  • 713 Views
  • 2 replies
  • 0 likes
  • 713 Views
  • 2 replies
  • 0 likes

Account currency

I registered to spotify while I was studying abroad. Then the offers are still with euro but I use Turkish lira. How can I prove that I live in Turkey and use the Spotify in Turkey?

  • Newbie
  • I registered to spotify while I was studying abroad. Then the offers are still with euro but I use Turkish lira. How can I prove that I live in Turkey and use the Spotify in Turkey? 
  • Nightslash360
  • Roadie
  • 347 Views
  • 1 replies
  • 0 likes
  • 347 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution No content when logging in with windows phone. How to make spotify work on windows-phone?

I have a windows-phone Lumia 820. I was able to load and log into spotify but the are no music, no lists, no genres no nothing. I am able to listen to radio-lists, but thats it. How could I make spotify work in my current phone? Works fine in my wind...

  • Newbie
  • I have a windows-phone Lumia 820. I was able to load and log into spotify but the are no music, no lists, no genres no nothing. I am able to listen to radio-lists, but thats it. How could I make spot...
  • Melody
  • Community Manager
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes

Can'not login to spotify on my PC, the program not the web player.

I can login to my account and use the web player fine bt when i try to open the spotify player on my PC it will not login and my song library was deleted ... (Error Code: 404)

  • Casual Listener
  • I can login to my account and use the web player fine bt when i try to open the spotify player on my PC it will not login and my song library was deleted ... (Error Code: 404)
  • Extoned
  • Casual Listener
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Superuser Contribution All my playlists and songs are gone

I forgot I had my spotify linked to my facebook so when I created a new one for my other computer and linked it to my facebook all my songs and playlists got deleted. That was like 3 years in the making so I hope there is some way I can get them back

  • Newbie
  • I forgot I had my spotify linked to my facebook so when I created a new one for my other computer and linked it to my facebook all my songs and playlists got deleted. That was like 3 years in the mak...
  • Melody
  • Community Manager
  • 329 Views
  • 1 replies
  • 0 likes
  • 329 Views
  • 1 replies
  • 0 likes

No option to change profile picture

Hello,So from what I've gathered from previous posts on here, one does not actually need to connect Facebook to get a Spotify profile picture. However, there is no "change profile picture" option that shows up on the app, website, online web player, ...

  • Newbie
  • Hello, So from what I've gathered from previous posts on here, one does not actually need to connect Facebook to get a Spotify profile picture. However, there is no "change profile picture" option t...
  • Maxim
  • Spotify Star
  • 137689 Views
  • 1 replies
  • 72 likes
  • 137689 Views
  • 1 replies
  • 72 likes

Can't log in to my account

I can't log in with my credentials to spotify. I get the error: "The username or password is incorrect. (Error code:3). I can't retrieve my password, because my email-address is "incorrect". I can't even log in with my facebook account which is linke...

  • Visitor
  • I can't log in with my credentials to spotify. I get the error: "The username or password is incorrect. (Error code:3).   I can't retrieve my password, because my email-address is "incorrect"....
  • Zethshort17404
  • Newbie
  • 395 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 395 Views
  • 2 replies
  • 0 likes

Spotify won't let me log in

Went to listen to spotify and it had logged me out (no big deal). I click log in and enter my email and password and it starts to load and my spotify pulls up for a brief second, says I'm offline and instantly signs me out. I tried re-entering my inf...

  • Casual Listener
  • Went to listen to spotify and it had logged me out (no big deal). I click log in and enter my email and password and it starts to load and my spotify pulls up for a brief second, says I'm offline and...
  • songassistant
  • Composer
  • 452 Views
  • 3 replies
  • 0 likes
  • 452 Views
  • 3 replies
  • 0 likes

We're sorry, that email is taken

Hi, I am trying to change the e-mail of my spotify account till my mainly used e-mail, but when I do "We're sorry, that email is taken." pops up. Theres no other account connected to this e-mail, as I've just changed an older account with the same e-...

  • Newbie
  • Hi,   I am trying to change the e-mail of my spotify account till my mainly used e-mail, but when I do "We're sorry, that email is taken." pops up.    Theres no other account conne...
  • nikitin1964
  • Newbie
  • 3866 Views
  • 3 replies
  • 0 likes
  • 3866 Views
  • 3 replies
  • 0 likes

Spotify Family Premium admin showing as free

Hi,I "upgraded" from Premium to Premium for Family. I was also billed for the new, higher amount. However, when I log into Spotify, which shows me as the administrator of Premium for Family, it also tells me that Premium misses me and that I am on a ...

  • Casual Listener
  • Hi, I "upgraded" from Premium to Premium for Family. I was also billed for the new, higher amount. However, when I log into Spotify, which shows me as the administrator of Premium for Family, i...
  • erzha
  • Newbie
  • 617 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 617 Views
  • 2 replies
  • 0 likes

Not eligible for trial offer

I've only recently had Spotify, and have got ads showing a free premium trial which I would like to try out. Everytime I click it, it tells me Im not eligible, and one of criteria mentioned is about living in Quebec. I don't know why Spotify assumes ...

  • Newbie
  • I've only recently had Spotify, and have got ads showing a free premium trial which I would like to try out.    Everytime I click it, it tells me Im not eligible, and one of criteria ment...
  • Maxim
  • Spotify Star
  • 1205 Views
  • 1 replies
  • 0 likes
  • Free
    Premium
  • 1205 Views
  • 1 replies
  • 0 likes

Hacked and now deleted my account?

Hello,Today I found out that my account was hacked. Somebody was listening on my account and I found some weird playlists on my account. I logged out everywhere and got back on my account using Facebook (which is connected to my Spotify account). One...

  • Visitor
  • Hello, Today I found out that my account was hacked. Somebody was listening on my account and I found some weird playlists on my account. I logged out everywhere and got back on my account using Fac...
  • Maxim
  • Spotify Star
  • 1628 Views
  • 3 replies
  • 0 likes
  • Account
  • 1628 Views
  • 3 replies
  • 0 likes

Unknown device playing music

I recently found out that an unknown device is playing random spanish songs on my spotify. I have reset my password, and logged out of all devices using the spotify website. I have changed my Facebook and spotify password without success, and this sp...

  • Newbie
  • I recently found out that an unknown device is playing random spanish songs on my spotify. I have reset my password, and logged out of all devices using the spotify website. I have changed my Faceboo...
  • Maxim
  • Spotify Star
  • 1125 Views
  • 1 replies
  • 0 likes
  • 1125 Views
  • 1 replies
  • 0 likes

Superuser Contribution Anmeldung funktioniert nicht

Hallo,Ich wollte vor 2 Tage Spotify nutzen aber es wurde mir blos offline angezeigt obwohl ich volles internet habe. Also deinstallierte ich Sporify und lud es erneut runter. Doch nun kommt die Fehlermeldung:"Der Dienst ist voruebergehend nicht vervu...

  • Newbie
  • Hallo, Ich wollte vor 2 Tage Spotify nutzen aber es wurde mir blos offline angezeigt obwohl ich volles internet habe. Also deinstallierte ich Sporify und lud es erneut runter. Doch nun kommt die Feh...
  • vdara
  • Newbie
  • 5016 Views
  • 2 replies
  • 0 likes
  • 5016 Views
  • 2 replies
  • 0 likes

Superuser Contribution I can't play spotify family on two devices

I have a new Echo, which my wife was using to play music (using Spotify via Alexa) in one room, while i was playing music on my Sonos speaker (using Spotify via Sonos desktop) in another room. However, it keeps on stopping on my speaker (or on Echo) ...

  • Newbie
  • I have a new Echo, which my wife was using to play music (using Spotify via Alexa) in one room, while i was playing music on my Sonos speaker (using Spotify via Sonos desktop) in another room. Howeve...
  • nashby
  • Newbie
  • 2169 Views
  • 2 replies
  • 2 likes
  • Account
    Other
    Subscription
  • 2169 Views
  • 2 replies
  • 2 likes

Superuser Contribution Account Disabled1

My account has been disabled due to back charges on a compromised credit card. It was my belief that my premium account was being charged to a different credit card which caused the lapsed payments. I'm not able to update any payment info or access a...

  • Newbie
  • My account has been disabled due to back charges on a compromised credit card. It was my belief that my premium account was being charged to a different credit card which caused the lapsed payments. ...
  • Melody
  • Community Manager
  • 400 Views
  • 1 replies
  • 0 likes
  • 400 Views
  • 1 replies
  • 0 likes

Solved!! I can't delete my Spotify created through Facebook, and I can't connect my other account to my FB.

I have 2 spotify accounts, but I only want one. The first one is the one I use the most, and I accidentally connected it to an old Facebook account from my current one. In an attempt to disconnect the first Spotify account from my old facebook, I per...

  • Visitor
  • I have 2 spotify accounts, but I only want one. The first one is the one I use the most, and I accidentally connected it to an old Facebook account from my current one. In an attempt to disconnect th...
  • amapinki
  • Newbie
  • 120700 Views
  • 36 replies
  • 4 likes
  • 120700 Views
  • 36 replies
  • 4 likes

Solved!! How to submit my band to Spotify playlists?

Hi Guys, Anybody know the best way to approach getting your own bands music on New Music playlists that suit your bands genre etc? Thanks

  • Newbie
  • Hi Guys,   Anybody know the best way to approach getting your own bands music on New Music playlists that suit your bands genre etc?   Thanks   🙂
  • YaBoiTMBeezy
  • Casual Listener
  • 45829 Views
  • 8 replies
  • 1 likes
  • Other
  • 45829 Views
  • 8 replies
  • 1 likes