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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ak_7
  • Visitor
  • 383811 Views
  • 918 replies
  • 107 likes
  • Account
  • 383811 Views
  • 918 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166667 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166667 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 97307 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 97307 Views
  • 68 replies
  • 10 likes

Follow Artist Bug - "Follow" does not follow the artist profile but single track or track listing

I am running into this issue all the time and hope to find a solution here: I would like to follow an artist and hit the "Follow" button on the artist profile page.Now, very often, I don't actually follow their Profile but rather what looks to be a s...

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  • Casual Listener
  • I am running into this issue all the time and hope to find a solution here:   I would like to follow an artist and hit the "Follow" button on the artist profile page. Now, very often, I don'...
  • user-removed
  • Not applicable
  • 4331 Views
  • 6 replies
  • 5 likes
  • Subscription
  • 4331 Views
  • 6 replies
  • 5 likes

Solved!! Desvincular cuenta de facebook de spotify

Hola, alguien sabe como puedo hacer para desvincular mi facebook con la cuenta de spotify? Necesito vincular mi facebook con una cuenta premium nueva que me hice y no me deja por lo que ya se vinculo con la anterior. Muchas Gracias. Saludos.

  • Newbie
  • Hola, alguien sabe como puedo hacer para desvincular mi facebook con la cuenta de spotify? Necesito vincular mi facebook con una cuenta premium nueva que me hice y no me deja por lo que ya se vinculo...
  • osornios
  • Spotify Star
  • 250929 Views
  • 69 replies
  • 30 likes
  • Premium
    Security
    Subscription
  • 250929 Views
  • 69 replies
  • 30 likes

Solved!! Duda con plan familiar

Me interesa contratar el plan familiar, para mi hermano y yo, pero tengo dudas, algunas veces me encuentro fuera de la cuidad y lo sigo utilizando con cualquier internet, me vere afectado por no estar en el mismo domicilio con la otra subcuenta?, o n...

  • Casual Listener
  • Me interesa contratar el plan familiar, para mi hermano y yo, pero tengo dudas, algunas veces me encuentro fuera de la cuidad y lo sigo utilizando con cualquier internet, me vere afectado por no esta...
  • osornios
  • Spotify Star
  • 4346 Views
  • 20 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 4346 Views
  • 20 replies
  • 0 likes

Remove or block a follower

How Can I remove or block a follower? It is very annoying not to have that option.

  • Newbie
  • How Can I remove or block a follower?  It is very annoying not to have that option.
  • jmancini307
  • Newbie
  • 688 Views
  • 2 replies
  • 15 likes
  • 688 Views
  • 2 replies
  • 15 likes

Solved!!Superuser Contribution Change payment

When I select the update buttton to change payment on the subscription page nothing loads that allows me to make any change to my credit card information. Looks like the /change-payment page will not load.

  • Casual Listener
  • When I select the update buttton to change payment on the subscription page nothing loads that allows me to make any change to my credit card information.  Looks like the /change-payment page wi...
  • fleabit1
  • Casual Listener
  • 530 Views
  • 2 replies
  • 0 likes
  • 530 Views
  • 2 replies
  • 0 likes

Change Email Problem

My spotify account is linked to Facebook and I need to change the email address. I went to Facebook and they have my current/updated email addres and have for months, spotify wont change/update it and I don't know how and there's no contact informati...

  • Newbie
  • My spotify account is linked to Facebook and I need to change the email address. I went to Facebook and they have my current/updated email addres and have for months, spotify wont change/update it an...
  • dliving
  • Newbie
  • 1321 Views
  • 2 replies
  • 1 likes
  • 1321 Views
  • 2 replies
  • 1 likes

GETTING PREMIUM FAMILY ACCOUNT SET UP IS A NIGHTMARE

The fact that i can't contact anyone for help is ridiculous. I signed up for the premium service, then added the family, however the settings are wrong and it's impossible to figure out how to fix them. My son is getting ads on his account, I know th...

  • Newbie
  • The fact that i can't contact anyone for help is ridiculous. I signed up for the premium service, then added the family, however the settings are wrong and it's impossible to figure out how to fix th...
  • 430 Views
  • 0 replies
  • 1 likes
  • Premium
  • 430 Views
  • 0 replies
  • 1 likes

Solved!! Spotify Premium won't take my money

Up until this year I was paying for two Premium plans (one for me and one for my wife) both with my Visa credit card. Both accounts stopped working on 01/03/16, one year and one month after I signed up for Premium on 12/3/14. I verified my card had p...

  • Regular
  • Up until this year I was paying for two Premium plans (one for me and one for my wife) both with my Visa credit card. Both accounts stopped working on 01/03/16, one year...
  • Taylorjoymarks
  • Newbie
  • 4256 Views
  • 17 replies
  • 1 likes
  • Account
    Premium
  • 4256 Views
  • 17 replies
  • 1 likes

Need to Change Account

I am unable to login into my account because I lost my password and the email used to set it up is deactivated so I am unable to access the link for the password reset. I need to change billing information.

  • Visitor
  • I am unable to login into my account because I lost my password and the email used to set it up is deactivated so I am unable to access the link for the password reset. I need to change billing infor...
  • user-removed
  • Not applicable
  • 499 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 499 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged but can't log in

I just set up a premium family account. My debit card has been charged. When I try to log in I get a message that my email address is not recognized. Please advise.

  • Newbie
  • I just set up a premium family account. My debit card has been charged. When I try to log in I get a message that my email address is not recognized. Please advise.
  • Julian
  • Moderator
  • 396 Views
  • 1 replies
  • 0 likes
  • Account
  • 396 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution pay with norwegian card and use swedish spotify?

Can I use swedish spotify with a norwegian bank card? I tried to manage the premium subscription and "update" but the only options i get is to cancel or upgrade. According to the support page about changing country I have to update the card info in o...

  • Newbie
  • Can I use swedish spotify with a norwegian bank card? I tried to manage the premium subscription and "update" but the only options i get is to cancel or upgrade. According to the support page about c...
  • Julian
  • Moderator
  • 742 Views
  • 1 replies
  • 0 likes
  • 742 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changing country

Hi, Currently I've moved for 6 month to other country, and as its kinda pricey to use mobile network here (plus its slow) decided to buy Spotify premium, but when I trying to change my country in account setting I can't because of "this email is alre...

  • Newbie
  • Hi,  Currently I've moved for 6 month to other country, and as its kinda pricey to use mobile network here (plus its slow) decided to buy Spotify premium, but when I trying to change my country...
  • Julian
  • Moderator
  • 314 Views
  • 1 replies
  • 0 likes
  • 314 Views
  • 1 replies
  • 0 likes

Solved!! Where's my Confirmation Mail?

Hey Spotify Community, I use a free Spotify Account with a GMX mail address. A friend of mine said that I'll get a confirmation mail to let Spotify know that I'm real. But I didn't get one...Can I click maybe on a button like "send a confirmation mai...

  • Newbie
  • Hey Spotify Community,   I use a free Spotify Account with a GMX mail address. A friend of mine said that I'll get a confirmation mail to let Spotify know that I'm real. But I didn't get one.....
  • phan_times
  • Community Legend
  • 2021 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 2021 Views
  • 1 replies
  • 0 likes

Superuser Contribution paying for spotify premium but cant log in

i have now been paying for premium since 2010 and now getting error code 3 cant log in to my account at mobile or pc or anywhere.... and i have nerver changed any password or username. i have been paying premium for at least 3months to nothing and i ...

  • Newbie
  • i have now been paying for premium since 2010 and now getting error code 3 cant log in to my account at mobile or pc or anywhere.... and i have nerver changed any password or username. i have been pa...
  • Julian
  • Moderator
  • 555 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 555 Views
  • 1 replies
  • 0 likes

Account Hacked

Hello there. Someone else is using my account and I can't get rid of him. I have changed my password, logged out of the Facebook option and removed all devices. But there is still someone else playing music on my account, which automatically switches...

  • Newbie
  • Hello there. Someone else is using my account and I can't get rid of him. I have changed my password, logged out of the Facebook option and removed all devices. But there is still someone else playin...
  • Noah
  • Spotify Star
  • 653 Views
  • 3 replies
  • 0 likes
  • 653 Views
  • 3 replies
  • 0 likes

Alguien esta utilizando mi cuenta de spotify

ayuda! alguien esta usando mi cuenta, me interrumpe mi playlist para escuchar musica de otra region del mundo!

  • Newbie
  • ayuda! alguien esta usando mi cuenta, me interrumpe mi playlist para escuchar musica de otra region del mundo!
  • cpunto
  • Casual Listener
  • 310 Views
  • 1 replies
  • 0 likes
  • 310 Views
  • 1 replies
  • 0 likes

Random username

I have no idea why, but my username consists of random letters and numbers and I don't know how to fix it. I'm under a premium family subscription and have been for a few months, which means I didn't create my account, but it was created under my ema...

  • Newbie
  • I have no idea why, but my username consists of random letters and numbers and I don't know how to fix it. I'm under a premium family subscription and have been for a few months, which means I didn't...
  • IguanaSetup
  • Community Legend
  • 572 Views
  • 1 replies
  • 0 likes
  • 572 Views
  • 1 replies
  • 0 likes

Account Settings & Playlists Account Movement

Hi there! I would like to transfer all settings, preferences, playlists etc. from my old account:*snip*To my new account:*snip* Could you please help me with this? Thanks in advance,Abdul Rauf Liaqat

  • Visitor
  • Hi there!   I would like to transfer all settings, preferences, playlists etc. from my old account: *snip* To my new account: *snip*   Could you please help me with this?  Thank...
  • Maxim
  • Spotify Star
  • 401 Views
  • 1 replies
  • 0 likes
  • Account
  • 401 Views
  • 1 replies
  • 0 likes

Solved!! Pricing currency

I'm confused by the pricing.......$12.99 per month.......is that USD or NZD? It makes a difference! How can someone tell which currency is being quoted? Surely it would be easy to add the currency symbols to the pricing plan details eg "$USD 12.99" t...

  • Casual Listener
  • I'm confused by the pricing....... $12.99 per month.......is that USD or NZD?  It makes a difference!  How can someone tell which currency is being quoted?  Surely it would be easy to...
  • Robbie_Law
  • Newbie
  • 3067 Views
  • 6 replies
  • 0 likes
  • Premium
  • 3067 Views
  • 6 replies
  • 0 likes

Kicked members

Hi. I have problem. Ive created family premium and You kicked my family members i don’t understand why. We all have The same adress. Please help. And 7 days ago they sent confirmation email and Nothing happened. Thank You.

  • Newbie
  • Hi. I have problem. Ive created family premium and You kicked my family members i don’t understand why. We all have The same adress. Please help. And 7 days ago they sent confirmation email and Nothi...
  • Bittencourt
  • Spotify Star
  • 345 Views
  • 1 replies
  • 0 likes
  • 345 Views
  • 1 replies
  • 0 likes