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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Jelle88
  • Casual Listener
  • 165252 Views
  • 179 replies
  • 13 likes
  • Account
    Free
  • 165252 Views
  • 179 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Music Fan
  • 11102 Views
  • 6 replies
  • 11 likes
  • Security
  • 11102 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 513782 Views
  • 986 replies
  • 112 likes
  • Account
  • 513782 Views
  • 986 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 125497 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 125497 Views
  • 74 replies
  • 12 likes

Random Playlists appearing

I'm not sure if someone has my credentials or if something is mixed up but playlists of other genres that I do not listen to are appearing under My Playlists. Every day I see a new one come up and their not random radio stations, they're entire playl...

  • Newbie
  • I'm not sure if someone has my credentials or if something is mixed up but playlists of other genres that I do not listen to are appearing under My Playlists. Every day I see a new one come up and th...
  • Nico
  • Community Legend
  • 2508 Views
  • 1 replies
  • 0 likes
  • 2508 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Is it possible to change the picture of the discover weekly playlist? (it's a picture of my ex -.- )

hey there,i'm a big fan of thee weekly playlist, but - i really don't know why - spotify decided to use a picture of my ex which was a couple of months ago in my facebook album. this maybe petty, but for me it's more than annoying.is there any chance...

  • Regular
  • hey there, i'm a big fan of thee weekly playlist, but - i really don't know why - spotify decided to use a picture of my ex which was a couple of months ago in my facebook album. this maybe petty, b...
  • DoriLori
  • Regular
  • 88821 Views
  • 69 replies
  • 23 likes
  • Account
    Other
    Premium
  • 88821 Views
  • 69 replies
  • 23 likes

Facebook and Spotify

Hi Guys I have a free account and a student account on spotify and everytime i log in to spotify on my iphone, my iphone logs me in automatically on to me free account. how do i prevent this from defaulting the log in on my iphone to the free account...

  • Newbie
  • Hi Guys   I have a free account and a student account on spotify and everytime i log in to spotify on my iphone, my iphone logs me in automatically on to me free account.   how do i pre...
  • Keanu_C
  • Community Legend
  • 607 Views
  • 1 replies
  • 0 likes
  • 607 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mi sesion se cierra sola

Mi sesión se cierra sola y pierdo todas las descargas, ¿alguien que me ayude a solucionarlo?

  • Newbie
  • Mi sesión se cierra sola y pierdo todas las descargas, ¿alguien que me ayude a solucionarlo?
  • jay90
  • Casual Listener
  • 34740 Views
  • 7 replies
  • 2 likes
  • 34740 Views
  • 7 replies
  • 2 likes

Account issue

I have just upgraded my mobile phone and I cannot access my premium subscription account. When I logged in to check, Ive been down graded to a free account. Can someone please explain why as I pay for my account via Vodafone.

  • Newbie
  • I have just upgraded my mobile phone and I cannot access my premium subscription account. When I logged in to check, Ive been down graded to a free account. Can someone please explain why as I pay fo...
  • user-removed
  • Not applicable
  • 403 Views
  • 1 replies
  • 0 likes
  • 403 Views
  • 1 replies
  • 0 likes

Problema em usar o plano familiar ao mesmo tempo

Em fevereiro deste ano fiz um Plano familiar, porém se eu estou usando o Spotify , meus convidados não conseguem usar ao mesmo tempo.nao estamos conseguindo consertar este problema Como devemos fazer?

  • Newbie
  • Em fevereiro deste ano fiz um Plano familiar, porém se eu estou usando o Spotify , meus convidados não conseguem usar ao mesmo tempo. nao estamos conseguindo consertar este problema  Como deve...
  • Bittencourt
  • Spotify Star
  • 4944 Views
  • 1 replies
  • 0 likes
  • 4944 Views
  • 1 replies
  • 0 likes

Limite de músicas offiline

Gostaria de saber o porquê o limite por dispositivo é de 3.333 faixas. Por que não é mensurado por tamanho de arquivo? Qual intereferência isso gera para vocês sendo que a rede e armazenamento afetado é o meu? Há possibilidade de fazer mais downloads...

  • Newbie
  • Gostaria de saber o porquê o limite por dispositivo é de 3.333 faixas. Por que não é mensurado por  tamanho de arquivo? Qual intereferência isso gera para vocês sendo que a rede e armazenamento ...
  • Bittencourt
  • Spotify Star
  • 458 Views
  • 1 replies
  • 0 likes
  • 458 Views
  • 1 replies
  • 0 likes

Solved!! "Spotify User Notification" Pishing Email Received Today 20/04/2018

Hello everybody!This is my first time I write here and probably I'm doing something wrong, but just trying to help.I just received an email from: Spotify <*snip*> with "Spotify User Notification" title and a phishing button "Validate your membership"...

  • Newbie
  • Hello everybody! This is my first time I write here and probably I'm doing something wrong, but just trying to help. I just received an email from: Spotify <*snip*> with "Spotify User Notific...
  • user-removed
  • Not applicable
  • 1551 Views
  • 1 replies
  • 1 likes
  • 1551 Views
  • 1 replies
  • 1 likes

Hacked email

Hi, I have had to open a second Spotify account because I have forgot my password to my old account and my email I used for it has been hacked and shut down so I cannot access it, however I am still paying for because I can’t cancel it without loggin...

  • Casual Listener
  • Hi, I have had to open a second Spotify account because I have forgot my password to my old account and my email I used for it has been hacked and shut down so I cannot access it, however I am still ...
  • Robcheesbrough
  • Casual Listener
  • 498 Views
  • 2 replies
  • 0 likes
  • 498 Views
  • 2 replies
  • 0 likes

Account Hacked

I have just realised that my spotify premium has been hacked and i have been charged with multiple times for premium for family which I did not subscribe. It was only when spotify sent me an email saying that my email has been changed till i realized...

  • Casual Listener
  • I have just realised that my spotify premium has been hacked and i have been charged with multiple times for premium for family which I did not subscribe.    It was only when spotify sent...
  • Noiver
  • Regular
  • 432 Views
  • 2 replies
  • 0 likes
  • Account
  • 432 Views
  • 2 replies
  • 0 likes

Spotify Premium don't work without WiFi!

Hi everyone! , in the last days i havea problem!, when i turn off my WIFi and i use spotify premium i can listen just one song and spotify is down!; and i return into the app and my account have a logout!! And then I'll get wifi and connect my acount...

  • Newbie
  • Hi everyone! , in the last days i havea problem!, when i turn off my WIFi and i use spotify premium i can listen just one song and spotify is down!; and i return into the app and my account have a lo...
  • Felixplace
  • Newbie
  • 3724 Views
  • 3 replies
  • 0 likes
  • Account
  • 3724 Views
  • 3 replies
  • 0 likes

Solved!! "This song is not available. If you have the file on your computer ..."

Hello, I've search on google and I've seen similar threads with the same problem, but no answer solved my problem. Yesterday I was listening to a song on Spotify on my phone, all was good but now, when I listen to the same song on my computer, I rece...

  • Casual Listener
  • Hello, I've search on google and I've seen similar threads with the same problem, but no answer solved my problem.   Yesterday  I was listening to a song on Spotify on my phone, all was g...
  • Luke
  • Spotify Star
  • 741 Views
  • 5 replies
  • 0 likes
  • 741 Views
  • 5 replies
  • 0 likes

Superuser Contribution All my stuff gone after upgrade to premium

Over the weekend I upgraded to premium. I logged out and logged back in and now my username is all numbers when it was not before. My friends are gone, all my artists that I am (was) following, and all my recent activity. I'm using the same account i...

  • Casual Listener
  • Over the weekend I upgraded to premium. I logged out and logged back in and now my username is all numbers when it was not before. My friends are gone, all my artists that I am (was) following, and a...
  • jsmoody
  • Casual Listener
  • 480 Views
  • 4 replies
  • 0 likes
  • Account
  • 480 Views
  • 4 replies
  • 0 likes

Change country

How should I change my country?In the Payment options i can't update my debit card to the new one, because the new one is from the new country.Oh really? That is the reason i want to update. So change the country first.And how? It's grey marked, can'...

  • Casual Listener
  • How should I change my country? In the Payment options i can't update my debit card to the new one, because the new one is from the new country. Oh really? That is the reason i want to update. So c...
  • rmmajkul
  • Casual Listener
  • 381 Views
  • 2 replies
  • 0 likes
  • 381 Views
  • 2 replies
  • 0 likes

Found Page where stolen accounts posted

hello i found this page where stolen spotify premium accounts posted i think they are stolen most people already changed passwords but i tried and its working so i dont know. i hope i will get life time premium account for this information because i ...

  • Newbie
  • hello i found this page where stolen spotify premium accounts posted  <removed sensitive info> i think they are stolen most people already changed passwords but i tried and its working s...
  • Maxim
  • Spotify Star
  • 284 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 284 Views
  • 1 replies
  • 0 likes

Solved!! Got charged despite not suscribing.

Yesterday I decided to take advantage of the student deal, and after writing my card details and going to the next page I realized I didn't have the full information of my school at hand so I backed off and decided to leave it for later. However, tod...

  • Newbie
  • Yesterday I decided to take advantage of the student deal, and after writing my card details and going to the next page I realized I didn't have the full information of my school at hand so I backed ...
  • Maxim
  • Spotify Star
  • 385 Views
  • 1 replies
  • 0 likes
  • 385 Views
  • 1 replies
  • 0 likes

Alteração de e-mail em conta vinculada ao Facebook.

Olá. Entro no Spotify através do Facebook. Mas na minha conta do Spotify esta com o meu e-mail antigo. Entro na opção para alterar e ele pede pra mim alterar dentro do Facebook, mas o e-mail que está no Facebook já é o novo. Como faço pra alterar no ...

  • Visitor
  • Olá. Entro no Spotify através do Facebook. Mas na minha conta do Spotify esta com o meu e-mail antigo. Entro na opção para alterar e ele pede pra mim alterar dentro do Facebook, mas o e-mail que está...
  • Bittencourt
  • Spotify Star
  • 352 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 352 Views
  • 1 replies
  • 0 likes

Problema de reprodução em dispositivos estranhos

Olá, gostaria de uma ajuda, venho observando que a um bom tempo, ha outros dispositivos conectados na minha conta que nunca vi pois nunca passei minha conta spotify para outra pessoa, geralmente eu fico logado na minha conta e aparece que está tocand...

  • Casual Listener
  • Olá, gostaria de uma ajuda, venho observando que a um bom tempo, ha outros dispositivos conectados na minha conta que nunca vi pois nunca passei minha conta spotify para outra pessoa, geralmente eu f...
  • Bittencourt
  • Spotify Star
  • 687 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 687 Views
  • 1 replies
  • 0 likes

Solved!! roku log in issues

hello folks. i'm a little frustrated (a LOT frustrated) with this at the moment. i couldn't find my playlists (because apparently spotify didn't bother to tell anyone it was removing the option on roku, and i had to search high and low before i stumb...

  • Regular
  • hello folks. i'm a little frustrated (a LOT frustrated) with this at the moment. i couldn't find my playlists (because apparently spotify didn't bother to tell anyone it was removing the option on ro...
  • Ngoebel46
  • Regular
  • 3375 Views
  • 11 replies
  • 0 likes
  • 3375 Views
  • 11 replies
  • 0 likes

Changed accounts

Hey guys,I'm a student and I got the discount of 50% by unidays. I've created a new account and deleted the old one, but it isn't possible to get the discount again for the new one, even if the old one isn't available. Do you know how to change this?...

  • Newbie
  • Hey guys, I'm a student and I got the discount of 50% by unidays. I've created a new account and deleted the old one, but it isn't possible to get the discount again for the new one, even if the old...
  • 브라이언
  • Regular
  • 271 Views
  • 1 replies
  • 0 likes
  • Account
  • 271 Views
  • 1 replies
  • 0 likes