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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 403 Views
  • 0 replies
  • 6 likes
  • Security
  • 403 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 439685 Views
  • 970 replies
  • 108 likes
  • Account
  • 439685 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1195274 Views
  • 119 replies
  • 116 likes
  • Account
  • 1195274 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106836 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106836 Views
  • 70 replies
  • 11 likes

Being charged for an account I cant access!

Dear Spotify, Until recently I have been an loyal customer of spotify for over 10 years. Recently my account I believe has been disabled/deleted. I believe due to none payment as my card details changed and I was unable to update for them before you ...

  • Visitor
  • Dear Spotify,   Until recently I have been an loyal customer of spotify for over 10 years.   Recently my account I believe has been disabled/deleted. I believe due to none payment as my...
  • Noah
  • Spotify Star
  • 864 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 864 Views
  • 1 replies
  • 0 likes

I no longer have access to the email address associated with my account.

Hey, I used a work email to set up my account, and I no longer work there. I've tried changing it to my personal email, but on Spotify desktop it says my account is still under my old email. Going to the settings in Facebook, it says it's under the n...

  • Visitor
  • Hey,   I used a work email to set up my account, and I no longer work there.   I've tried changing it to my personal email, but on Spotify desktop it says my account is still under my o...
  • Noah
  • Spotify Star
  • 1357 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 1357 Views
  • 1 replies
  • 0 likes

Someone is using my account

I have had Spotify for six years, and premium for about 4 months. As I was listening to spotify on my phone, somebody kept using Spotify connect to use my account. They were connecting with a PS4, which I do not have. I have not shared my account inf...

  • Newbie
  • I have had Spotify for six years, and premium for about 4 months. As I was listening to spotify on my phone, somebody kept using Spotify connect to use my account. They were connecting with a PS4, wh...
  • Noah
  • Spotify Star
  • 487 Views
  • 1 replies
  • 0 likes
  • 487 Views
  • 1 replies
  • 0 likes

Edit profile without logging onto Facebook

I need to change my email address. When I try to do so in the edit profile mode, I am requested to log into Facebook to do so. I haven’t opened Facebook in years and don’t intend to do so just to update my Spotify profile. Can you help?

  • Newbie
  • I need to change my email address. When I try to do so in the edit profile mode, I am requested to log into Facebook to do so. I haven’t opened Facebook in years and don’t intend to do so just to upd...
  • Noah
  • Spotify Star
  • 773 Views
  • 3 replies
  • 0 likes
  • 773 Views
  • 3 replies
  • 0 likes

Solved!! Problema con el pago

Hola! Desde hace un año utilizo una tarjeta de débito para pagar mi suscripción de Spotify. Hoy era la fecha de cobro pero olvidé asignar fondos a la tarjeta por lo que no procesó el pago de Spotify. Al ver el correo, asigné los fondos necesarios y a...

  • Casual Listener
  • Hola!   Desde hace  un año utilizo una tarjeta de débito para pagar mi suscripción de Spotify. Hoy era la fecha de cobro pero olvidé asignar fondos a la tarjeta por lo que no procesó el p...
  • Carlosreyes
  • Newbie
  • 18705 Views
  • 63 replies
  • 8 likes
  • Account
    Premium
    Subscription
  • 18705 Views
  • 63 replies
  • 8 likes

Superuser Contribution No puedo canjear el código del Premium porque no se lee bien

Me regalaron el Premium, pero el código se ha desteñido un poco y no leo bien todos los caracteres. No tengo el tíquet de compra y no sé si hay manera de recuperar este código. Alguien me puede dar alguna pista? Gracias!

  • Casual Listener
  • Me regalaron el Premium, pero el código se ha desteñido un poco y no leo bien todos los caracteres. No tengo el tíquet de compra y no sé si hay manera de recuperar este código. Alguien me puede dar a...
  • Lila3
  • Casual Listener
  • 22131 Views
  • 7 replies
  • 5 likes
  • 22131 Views
  • 7 replies
  • 5 likes

Solved!! Account has been hacked

My account has been hacked by someone with an email *snip* this is not my email address and I cannot change it as they have also changed my password. I would like this issue resolving ASAP! How do I do this as now none of my account details match tho...

  • Casual Listener
  • My account has been hacked by someone with an email *snip*   this is not my email address and I cannot change it as they have also changed my password. I would like this issue resolving A...
  • Agentsmith162
  • Casual Listener
  • 426 Views
  • 2 replies
  • 0 likes
  • 426 Views
  • 2 replies
  • 0 likes

Change username

I currently have a very long username of random numbers and letters, so people are unable to search for me. How do I change my username?

  • Newbie
  • I currently have a very long username of random numbers and letters, so people are unable to search for me. How do I change my username?
  • Luke
  • Spotify Star
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes

I have problems with my B&O BeoSound 5 to start Spotify. The error is "No Internet connection" even

I have problems with my B&O BeoSound 5 to start Spotify. The error is "No Internet connection" even when all other functions are working based on the internet.

  • Newbie
  • I have problems with my B&O BeoSound 5 to start Spotify. The error is "No Internet connection" even when all other functions are working based on the internet.  
  • almcoe98uqwpou9
  • Newbie
  • 706 Views
  • 1 replies
  • 0 likes
  • 706 Views
  • 1 replies
  • 0 likes

Playlists won't update

Hello all, First of all, I'm new to this community/forum so I hope this post is in the right section. My problem is, that the playlists that I follow won't update. Even the 'Discover Weekly' playlist doesn't update. I run Spotify on several devices (...

  • Casual Listener
  • Hello all,   First of all, I'm new to this community/forum so I hope this post is in the right section.   My problem is, that the playlists that I follow won't update. Even the 'Discove...
  • smurfette8202
  • Newbie
  • 1198 Views
  • 4 replies
  • 0 likes
  • Account
    Other
  • 1198 Views
  • 4 replies
  • 0 likes

Google Home/Work Conundrum

Hoping some of you will have a bright idea for me. I just got a Google Home, which is linked to my main Spotify account. I want to keep it there so I have access to all the playlists I've created over the years. Problem is I also want to listen at wo...

  • Casual Listener
  • Hoping some of you will have a bright idea for me.    I just got a Google Home, which is linked to my main Spotify account. I want to keep it there so I have access to all the playlists I...
  • MusicAnt
  • Casual Listener
  • 602 Views
  • 1 replies
  • 15 likes
  • Account
    Premium
    Subscription
  • 602 Views
  • 1 replies
  • 15 likes

Superuser Contribution Change email

Hi, I chanced my phone Number but every comunication stil arrived on the old one. Better: I need the payment message on the new number. What can I do? I also would like to change the email but I guess that this operation means that I’m creating a new...

  • Newbie
  • Hi, I chanced my phone Number  but every comunication stil arrived on the old one. Better: I need the payment message on the new number. What can I do? I also would like to change the email but ...
  • SergioDavid
  • Roadie
  • 404 Views
  • 1 replies
  • 0 likes
  • 404 Views
  • 1 replies
  • 0 likes

Cant log

When i press the log in button nothing happends, it turns into "logging in" and then back to "login" and it happend repeatadly.Thank u so much

  • Visitor
  • When i press the log in button nothing happends, it turns into "logging in" and then back to "login" and it happend repeatadly. Thank u so much
  • Luke
  • Spotify Star
  • 460 Views
  • 3 replies
  • 0 likes
  • 460 Views
  • 3 replies
  • 0 likes

Solved!! Login spotify

ForumIk kan sinds vanmiddag niet meer inloggen bij spotify premium (foutcode 3) Ik heb mijn wachtwoord gewijzigd maar dat helpt ook niet. Met mijn android krijg ik de melding dat er geen account is gekoppeld met Facebook, maar daar moet ik juist voor...

  • Casual Listener
  • Forum Ik kan sinds vanmiddag niet meer inloggen bij spotify premium (foutcode 3) Ik heb mijn wachtwoord gewijzigd maar dat helpt ook niet. Met mijn android krijg ik de melding dat er geen acc...
  • Zaaivines
  • Newbie
  • 926 Views
  • 3 replies
  • 0 likes
  • Login
  • 926 Views
  • 3 replies
  • 0 likes

Ödeme alındı fakat üyeliğim iptal edildi

Öğrenci premium hesabı edinmek için başvuru formu gönderdim hesabımdan para çekilmiş fakat premium üyeliğim iptal edildi. Free üyelik gösteriyor ne yapmam lazım

  • Newbie
  • Öğrenci premium hesabı edinmek için başvuru formu gönderdim hesabımdan para çekilmiş fakat premium üyeliğim iptal edildi. Free üyelik gösteriyor ne yapmam lazım 
  • user-removed
  • Not applicable
  • 474 Views
  • 1 replies
  • 0 likes
  • Account
  • 474 Views
  • 1 replies
  • 0 likes

MUDAR O NOME DE USUÁRIO

Quero mudar meu nome de usuário pois exclui meu facebook e não aparece nem meu nome mais no Spotify. Aguardo retorno, obrigada.

  • Visitor
  • Quero mudar meu nome de usuário pois exclui meu facebook e não aparece nem meu nome mais no Spotify. Aguardo retorno, obrigada. 
  • Bittencourt
  • Spotify Star
  • 3424 Views
  • 1 replies
  • 0 likes
  • 3424 Views
  • 1 replies
  • 0 likes

Superuser Contribution Using family plan to play from different places

Hello, I would like to ask if family members are allowed to play from different places than home. For example me and my parents from our workplaces and my sister from her university. Or if anyone of us can log in from a device on a friend's place. I ...

  • Newbie
  • Hello,   I would like to ask if family members are allowed to play from different places than home. For example me and my parents from our workplaces and my sister from her university.  ...
  • SergioDavid
  • Roadie
  • 368 Views
  • 1 replies
  • 0 likes
  • 368 Views
  • 1 replies
  • 0 likes

Superuser Contribution *Urgent* Cannot Log Into My Spotify Premium Account and username does not work?!

After being in my premium account, I've logged out of it on my phone to go on my free account which has all the playlists. When I attempted to log back into my (30daytrial) premium account, it told me that the username or password was wrong! I tried ...

  • Newbie
  • After being in my premium account, I've logged out of it on my phone to go on my free account which has all the playlists. When I attempted to log back into my (30daytrial) premium account, it told m...
  • SergioDavid
  • Roadie
  • 530 Views
  • 1 replies
  • 0 likes
  • 530 Views
  • 1 replies
  • 0 likes

Cobrança em duplicidade

Bom dia.preciso estornar pagamento em duplicidade

  • Newbie
  • Bom dia. preciso estornar pagamento em duplicidade
  • Bittencourt
  • Spotify Star
  • 590 Views
  • 3 replies
  • 0 likes
  • 590 Views
  • 3 replies
  • 0 likes

Solved!! Following and Followers

Are the people on Spotify we follow / that follow us listed in any order on Spotify? If I look at a list of people I follow I'm confused as to if it's by date order or their last activity etc. Or is it totally random?

  • Casual Listener
  • Are the people on Spotify we follow / that follow us listed in any order on Spotify? If I look at a list of people I follow I'm confused as to if it's by date order or their last activity etc. Or is ...
  • Talestae
  • Casual Listener
  • 19363 Views
  • 4 replies
  • 1 likes
  • 19363 Views
  • 4 replies
  • 1 likes