Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
4511 Views
0 replies
9 likes
Security

4511 Views
0 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Saturday
nolosabemos
Visitor
464201 Views
975 replies
110 likes
Account

464201 Views
975 replies
110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1205327 Views
119 replies
117 likes
Account

1205327 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-10-08 9:00:30 AM
Maria
Moderator
113032 Views
72 replies
12 likes
Account
Login
Premium

113032 Views
72 replies
12 likes

Account Hacked please help!!

Please can you help - my account appears to have been hacked and hijacked by another user. I have managed to login to this page via facebook login, but the email address, postcode and password that are now associated with this account are not mine.I ...

azzadude123
Casual Listener
Please can you help - my account appears to have been hacked and hijacked by another user. I have managed to login to this page via facebook login, but the email address, postcode and pa...
2018-04-16 2:55:20 PM
2018-04-16 3:55:36 PM
Nico
Community Legend
460 Views
3 replies
0 likes
Security

460 Views
3 replies
0 likes

Spotify premiuim

Good morning. I have spotify premiuim for family and Spotify charging from my accoint 10,99eur every mounth. Problem is, that my family members has premiuim, but I have only basic. Pls. help to solve this problem and we've paid several mounthes for p...

user-removed
Visitor
Good morning. I have spotify premiuim for family and Spotify charging from my accoint 10,99eur every mounth. Problem is, that my family members has premiuim, but I have only basic. Pls. help to solve...
2018-04-16 7:50:04 AM
2018-04-16 3:50:56 PM
TheBrickSlayer
Roadie
299 Views
1 replies
0 likes

299 Views
1 replies
0 likes

Profile image is sideways and change button doesn't work

I uploaded a profile image (the image is square, if that makes a difference) and it's showing up sideways. To make matters worse the "change" button no longer works, so I can't change the image. Help!

sqmunson
Newbie
I uploaded a profile image (the image is square, if that makes a difference) and it's showing up sideways. To make matters worse the "change" button no longer works, so I can't change the image. Help!
2017-03-10 6:06:56 PM
2018-04-16 3:50:09 PM
gohgarethgoh
Newbie
8274 Views
6 replies
4 likes

8274 Views
6 replies
4 likes

Spoticy Connect Disconnect?

I got a weird issue. Somehow (possibly bad password on my part) someone logged into my profile, deleted all playlists and made two new ones with persian music. I could get my playlists back and I did reset my password and logged off on all devices.St...

boarder_
Newbie
I got a weird issue. Somehow (possibly bad password on my part) someone logged into my profile, deleted all playlists and made two new ones with persian music. I could get my playli...
2018-04-16 11:01:48 AM
2018-04-16 3:49:13 PM
TheBrickSlayer
Roadie
425 Views
1 replies
0 likes

425 Views
1 replies
0 likes

Logging in on another device

When I log in on my phone, my account shows premium, which is what I have. However, when I log in on my tablet, it shows a FREE account, not premium. Anybody got feedback ?

user-removed
Visitor
When I log in on my phone, my account shows premium, which is what I have. However, when I log in on my tablet, it shows a FREE account, not premium. Anybody got feedback ?
2018-04-14 4:55:34 PM
2018-04-16 3:38:34 PM
Hubo
Community Legend
8609 Views
1 replies
0 likes

8609 Views
1 replies
0 likes

takes a while

i've been trying to get my spotify artist acoount acces for 4 months nowSTILL NO EMAIL! somebody halp

oyartcytexonuus
Newbie
i've been trying to get my spotify artist acoount acces for 4 months now STILL NO EMAIL! somebody halp
2018-04-15 10:35:15 PM
2018-04-16 3:34:57 PM
Hubo
Community Legend
283 Views
1 replies
0 likes

283 Views
1 replies
0 likes

I have been hacked

May I only use the Facebook linked system with out the stupid email and password method? I have tried to reset my password twice, and the hacker just change my password then leave some message to laugh at me. I also checked my gmail and Facebook, the...

Joseph155142
Newbie
May I only use the Facebook linked system with out the stupid email and password method? I have tried to reset my password twice, and the hacker just change my password then leave some message to lau...
2018-04-16 9:32:00 AM
2018-04-16 3:27:10 PM
Hubo
Community Legend
399 Views
1 replies
0 likes

399 Views
1 replies
0 likes

country and profile do not match

I'm getting error 408 (your country does not match the one set in profile). I don't have VPN and I'm logging in from the country my profile is set to.When I go to my account, I cannot change country either (menu locked). I tried to add postcode but n...

moshiken
Casual Listener
I'm getting error 408 (your country does not match the one set in profile). I don't have VPN and I'm logging in from the country my profile is set to. When I go to my account, I cannot change c...
2018-04-16 10:38:12 AM
2018-04-16 3:25:30 PM
Hubo
Community Legend
1027 Views
2 replies
0 likes
Account
Free
Login

1027 Views
2 replies
0 likes

How to change username

Hi - I would like to change my username from '224jnd2gynysaaxzyvarq23iy' to somethign which I don't need to write down to login to devices. For example, my email address - which is unique to me and which I used to create my spotify account. This is r...

224jnd2gynysaax
Newbie
Hi - I would like to change my username from '224jnd2gynysaaxzyvarq23iy' to somethign which I don't need to write down to login to devices. For example, my email address - which is unique to me...
2018-04-15 10:04:06 PM
2018-04-16 3:07:35 PM
Nico
Community Legend
10819 Views
1 replies
2 likes
Account

10819 Views
1 replies
2 likes

Free 7 day trial still running after I accepted invite for Premium for Family?

So I downloaded the Spotify app last week and started the 7day free trial. I loved the software and my boyfriend decided to get Premium For Family with his account today. He added me to the Family account. Our goal is to make playlists together so we...

skyeatsairplane
Newbie
So I downloaded the Spotify app last week and started the 7day free trial. I loved the software and my boyfriend decided to get Premium For Family with his account today. He added me to the Family ac...
2018-04-15 10:24:09 PM
2018-04-16 3:00:42 PM
Nico
Community Legend
471 Views
1 replies
0 likes
Account
Free
Premium

471 Views
1 replies
0 likes

Change of country

Hello! So I moved from Singapore to Australia and I didnt know that I could use my spotify account, abroad, for only 14 days. So, I didnt change the country and yesterday, spotify didnt let me login. So, I couldnt change the coutry and I cant use my ...

unix4ever
Newbie
Hello! So I moved from Singapore to Australia and I didnt know that I could use my spotify account, abroad, for only 14 days. So, I didnt change the country and yesterday, spotify didnt let me login....
2018-04-16 1:00:41 AM
2018-04-16 2:44:10 PM
Nico
Community Legend
400 Views
1 replies
0 likes

400 Views
1 replies
0 likes

Song stops after a few seconds then random Latin music starts playing.

Is anyone else having this problem? I'll be listening to a song on one of my playlists or albums, then suddenly the song will just stop after playing for about 10 seconds, then some random Latin music comes on. It’s really annoying and I can’t listen...

helsayed
Newbie
Is anyone else having this problem? I'll be listening to a song on one of my playlists or albums, then suddenly the song will just stop after playing for about 10 seconds, then some random Latin musi...
2018-04-16 9:00:10 AM
2018-04-16 2:28:35 PM
Nico
Community Legend
644 Views
1 replies
0 likes

644 Views
1 replies
0 likes

Trying to connect with Spotify from foreign country

I am currently in Germany and connecting with Spotify doesn´t work. The message"Anmedlung fehlgeschlagen. Du kannst Spotify im Ausland nur 14 Tage verwenden" always appears.What can I do?Many thanks in advance,Helmut

benderh
Newbie
I am currently in Germany and connecting with Spotify doesn´t work. The message "Anmedlung fehlgeschlagen. Du kannst Spotify im Ausland nur 14 Tage verwenden" always appears. What can I do? Many t...
2018-04-16 11:12:48 AM
2018-04-16 12:25:20 PM
Nico
Community Legend
440 Views
1 replies
0 likes
Account

440 Views
1 replies
0 likes

Facebook privacy concerns

I know there has been many topics about Facebook and the way how to disconnect your Spotify account, however this is quite a hassle.Due to the big privacy concerns from Facebook recently to me it seems Spotify has to make the switch a lot easier.What...

1168932210
Casual Listener
I know there has been many topics about Facebook and the way how to disconnect your Spotify account, however this is quite a hassle. Due to the big privacy concerns from Facebook recently to me...
2018-04-12 9:07:57 AM
2018-04-16 11:34:54 AM
user-removed
Not applicable
355 Views
1 replies
1 likes
Security

355 Views
1 replies
1 likes

Spotify Premium disappeared

In early January I activated a deal from Fido allowing me to have 2 years worth of Spotify Premium for 2 years FREE. But on April 1 I noticed my account lost the premium feature thinking it was an April Fool's joke I just waited till the next day, bu...

Sharf
Newbie
In early January I activated a deal from Fido allowing me to have 2 years worth of Spotify Premium for 2 years FREE. But on April 1 I noticed my account lost the premium feature thinking it was an Ap...
2018-04-15 8:22:08 PM
2018-04-16 4:41:47 AM
Noah
Spotify Star
511 Views
3 replies
0 likes

511 Views
3 replies
0 likes

Can't log into Spotify Android despite trying everything

I got suddenly kicked out of my account going into the app and booted back into the log in/sign up screen. Whenever I tried to log back in I got half a second of the green rotating circle and got kicked out again. I uninstalled and did a clean reinst...

steamrickroller
Newbie
I got suddenly kicked out of my account going into the app and booted back into the log in/sign up screen. Whenever I tried to log back in I got half a second of the green rotating circle and got kic...
2018-02-28 8:05:55 PM
2018-04-16 4:04:59 AM
link2like
Newbie
2446 Views
24 replies
1 likes

2446 Views
24 replies
1 likes

windows media player

hi i am new to spotify my question is can i add the music from spotify to my computers windows media player so i ca burn the songs to a cd

tonyabear17
Newbie
hi i am new to spotify my question is can i add the music from spotify to my computers windows media player so i ca burn the songs to a cd
2012-02-21 4:23:00 PM
2018-04-16 3:59:49 AM
sloopy
Newbie
40945 Views
35 replies
3 likes

40945 Views
35 replies
3 likes

Solved!! Membros excluídos injustamente

Eu moro em uma república e decidimos ter um plano familiar pois iria sair em conta pra todo mundo e não teríamos que ficar aguentando propaganda. Mas recentemente recebi um email dizendo que não havia sido possível verificar o endereço das contas con...

zoyokoz
Newbie
Eu moro em uma república e decidimos ter um plano familiar pois iria sair em conta pra todo mundo e não teríamos que ficar aguentando propaganda. Mas recentemente recebi um email dizendo que não havi...
2018-04-15 9:10:43 PM
2018-04-16 2:39:19 AM
Bittencourt
Spotify Star
524 Views
1 replies
0 likes

524 Views
1 replies
0 likes

Cobrança triplicada na conta universitária

Olá. Solicitei um upgrade pra conta premium universitária. Não só ela não foi ativada, como também foi cobrada 3 vezes no meu cartão de crédito. Como proceder? e-mail: *snip*.

jeffersoncaio
Newbie
Olá. Solicitei um upgrade pra conta premium universitária. Não só ela não foi ativada, como também foi cobrada 3 vezes no meu cartão de crédito. Como proceder? e-mail: *snip*.
2018-04-15 1:20:54 PM
2018-04-16 2:34:53 AM
Bittencourt
Spotify Star
285 Views
1 replies
0 likes

285 Views
1 replies
0 likes

PLAY LISTS FANTASMAS

Em meu spotify aparecem playlists que eu nunca toquei.Recentementemente recebi um email sobre uma atualização de um assinante que nunca vi.Como faço para regularizar isso.

jparra
Newbie
Em meu spotify aparecem playlists que eu nunca toquei. Recentementemente recebi um email sobre uma atualização de um assinante que nunca vi. Como faço para regularizar isso.
2018-04-14 10:19:32 PM
2018-04-16 2:32:08 AM
Bittencourt
Spotify Star
310 Views
1 replies
0 likes
Account
Security

310 Views
1 replies
0 likes

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