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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ak_7
  • Visitor
  • 383100 Views
  • 918 replies
  • 107 likes
  • Account
  • 383100 Views
  • 918 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166491 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166491 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 97125 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 97125 Views
  • 68 replies
  • 10 likes

Can't upgrade from Premium to Family with Vodafone

I currently have a Premium subscription through my Vodafone contract. I want to upgrade to Family. My options to achieve this would appear to be:Cancel the Premium subscription through Vodafone, wait for it to expire, then take out Family directly wi...

  • Newbie
  • I currently have a Premium subscription through my Vodafone contract. I want to upgrade to Family. My options to achieve this would appear to be: Cancel the Premium subscription through Vodafone, w...
  • Maxim
  • Spotify Star
  • 2246 Views
  • 1 replies
  • 4 likes
  • 2246 Views
  • 1 replies
  • 4 likes

Hacked

Hello.My premium account got hacked yesterday. First i saw new playlists which i deleted and went to sleep cuz i tought its just a bug or i misclicked something. When i woke up, i have all my playlists deleted and some new ones made. One of them was ...

  • Newbie
  • Hello. My premium account got hacked yesterday. First i saw new playlists which i deleted and went to sleep cuz i tought its just a bug or i misclicked something. When i woke up, i have all my playl...
  • Maxim
  • Spotify Star
  • 162 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 162 Views
  • 1 replies
  • 0 likes

Upgrade to family from premium yearly subscription

I took the one year Premium plan a few months ago. Now I want to upgrade to a family premium plan but it seem to only charge per month. How do I go about upgrading? /Anders

  • Newbie
  • I took the one year Premium plan a few months ago. Now I want to upgrade to a family premium plan but it seem to only charge per month. How do I go about upgrading?    /Anders 
  • Noah
  • Spotify Star
  • 544 Views
  • 1 replies
  • 0 likes
  • 544 Views
  • 1 replies
  • 0 likes

Solved!! email changed by someone

Someone has changed my wife spotify account email address, so she can't login.What can we do to restore her account?

  • Casual Listener
  • Someone has changed my wife spotify account email address, so she can't login. What can we do to restore her account?
  • maxliscia
  • Casual Listener
  • 383 Views
  • 2 replies
  • 0 likes
  • 383 Views
  • 2 replies
  • 0 likes

Superuser Contribution Me cobran pero no soy premium

Resulta que hace una semana decidi probar el premium de estudiantes, pero me pedian un documento que en ese momento no tenia por tanto, lo deje pasar hasta que lo consiguiese. Pero al dia siguiente me di cuenta de que me lo habian cobrado y no podia ...

  • Casual Listener
  • Resulta que hace una semana decidi probar el premium de estudiantes, pero me pedian un documento que en ese momento no tenia por tanto, lo deje pasar hasta que lo consiguiese.    Pero al ...
  • crisosoc
  • Casual Listener
  • 277 Views
  • 2 replies
  • 0 likes
  • Premium
  • 277 Views
  • 2 replies
  • 0 likes

Incorrect birth date

I have connected my Spotify account with FB and on my Spotify there is incorrect birth date. On my FB it is correct. What can I do? I can't also email connected on Spotify account

  • Casual Listener
  • I have connected my Spotify account with FB and on my Spotify there is incorrect birth date. On my FB it is correct. What can I do? I can't also email connected on Spotify account
  • Pacanek01
  • Casual Listener
  • 297 Views
  • 4 replies
  • 0 likes
  • Account
    Free
  • 297 Views
  • 4 replies
  • 0 likes

Logging in

Hi so I had Spotify back when I lov d in Europe. Then I moved to South Africa where Spotify wasn’t available at the time. Now that it’s available here I tried to log in again through Facebook but it keeps saying error. What should I do?

  • Newbie
  • Hi so I had Spotify back when I lov d in Europe. Then I moved to South Africa where Spotify wasn’t available at the time. Now that it’s available here I tried to log in again through Facebook but it ...
  • songassistant
  • Composer
  • 223 Views
  • 1 replies
  • 1 likes
  • Login
  • 223 Views
  • 1 replies
  • 1 likes

Credit Card Fraud

I received a charge on my credit card for $9.99 by Spotify. I never use Spotify nor did I subscribe to the premium account. I had to search my email to see if I had ever even used Spotify in the past. This is credit card fraud and I notified my credi...

  • Newbie
  • I received a charge on my credit card for $9.99 by Spotify.  I never use Spotify nor did I subscribe to the premium account.  I had to search my email to see if I had ever even used Spotify...
  • UJA
  • Newbie
  • 27786 Views
  • 30 replies
  • 5 likes
  • 27786 Views
  • 30 replies
  • 5 likes

Logged in as someone else

My account information was posted online, so somebody else was using my account. I've changed my password, and disconnected from Facebook, but it still tells me I'm logged in as this person.

  • Casual Listener
  • My account information was posted online,  so somebody else was using my account. I've changed my password,  and disconnected from Facebook,  but it still tells me I'm logged in as thi...
  • Maxim
  • Spotify Star
  • 422 Views
  • 3 replies
  • 0 likes
  • 422 Views
  • 3 replies
  • 0 likes

Hacked account and loss of all playlist

Hi! Recently my account was hacked. Suddenly while listening to my music someone start using my account somewhere else. It stood "listening on SM-G950U" and it was playing a song named "FLOOR 555" by "XXXTENTACION" if that tell you guys anything. Aft...

  • Casual Listener
  • Hi! Recently my account was hacked. Suddenly while listening to my music someone start using my account somewhere else. It stood "listening on SM-G950U" and it was playing a song named "FLOOR 555" by...
  • miglea
  • Newbie
  • 410 Views
  • 4 replies
  • 0 likes
  • 410 Views
  • 4 replies
  • 0 likes

Solved!! Wrong username on spotify.com - correct on support.spotify.com

I registered my account using facebook.Right away I get that strange username "21ereovjc7aaiv652adzfmw7a" , So when I proceed to Spotify support page to remove this frankenstein and try to create a new one, guess what... I have the correct name displ...

  • Visitor
  • I registered my account using facebook. Right away I get that strange username "21ereovjc7aaiv652adzfmw7a" , So when I proceed to Spotify support page to remove this frankenstein and try t...
  • Toh01
  • Newbie
  • 7016 Views
  • 6 replies
  • 0 likes
  • Account
    Login
  • 7016 Views
  • 6 replies
  • 0 likes

South Africa can't change country

Not using a VPN or private browser, and my IP shows my correct location, but my country says Finland and that cannot be changed... Any ideas?

  • Casual Listener
  • Not using a VPN or private browser, and my IP shows my correct location, but my country says Finland and that cannot be changed...   Any ideas?
  • nicisme
  • Casual Listener
  • 201 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 201 Views
  • 1 replies
  • 0 likes

Ability to keep two accounts signed in which you may alternate between?

My younger sister frequently uses my PC while I'm not, and she always signs out of my account. At this point, I can remember my account details n shii fairly easily, however it would still make it much simpler for the both of us if we could just clic...

  • Newbie
  • My younger sister frequently uses my PC while I'm not, and she always signs out of my account. At this point, I can remember my account details n shii fairly easily, however it would still make it mu...
  • Maxim
  • Spotify Star
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Solved!! Locked out of my account, how to get it back?

So, I noticed that someone was using my spotify from an unknown device, i switched to my device but the other person was very persistent on listening aswell. I did the normal thing, changed password, logget out from all devices and all that. I wrote ...

  • Casual Listener
  • So, I noticed that someone was using my spotify from an unknown device, i switched to my device but the other person was very persistent on listening aswell. I did the normal thing, changed password,...
  • Maxim
  • Spotify Star
  • 514 Views
  • 3 replies
  • 0 likes
  • 514 Views
  • 3 replies
  • 0 likes

Solved!! Someone using my Spotify - logged out of all my accounts

Someone from Turkey is using my account. They've deleted my Playlists even after I logged out of all my apps. Can you help?

  • Newbie
  • Someone from Turkey is using my account. They've deleted my Playlists even after I logged out of all my apps. Can you help? 
  • IguanaSetup
  • Community Legend
  • 332 Views
  • 1 replies
  • 0 likes
  • 332 Views
  • 1 replies
  • 0 likes

Username are buch of numbers and letters

Idk why but my username are a buch of numbers and random letters  :_

  • Newbie
  • Idk why but my username are a buch of numbers and random letters  :_
  • ab-995
  • Composer
  • 263 Views
  • 1 replies
  • 0 likes
  • 263 Views
  • 1 replies
  • 0 likes

No puedo verificar mi cuenta

El plan familiar necesita verificar todas las cuentas, sin embargo el link que me mando me lleva directamente a informacion del paquete y no dice nada sobre verificacion de la cuenta. ¿Que puedo hacer para verificar mi cuenta?

  • Newbie
  • El plan familiar necesita verificar todas las cuentas, sin embargo el link que me mando me lleva directamente a informacion del paquete y no dice nada sobre verificacion de la cuenta. ¿Que puedo hace...
  • ab-995
  • Composer
  • 478 Views
  • 1 replies
  • 1 likes
  • 478 Views
  • 1 replies
  • 1 likes

Location(mobile)

I am trying to subscribe to spotify sremium, i am from italy but i am in USA at the moment.How can i change the account setting to italy?Because my card(to pay) is from italy too and i cantcdo nothing if the account setting says USA instead if italy

  • Newbie
  • I am trying to subscribe to spotify sremium, i am from italy but i am in USA at the moment. How can i change the account setting to italy? Because my card(to pay) is from italy too and i cantcdo no...
  • ab-995
  • Composer
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Community avatar error

I used to be able to change my Spotify Community avatar (not the app), now I simply cannot find where to do it. I tried deleting the old avatar, now I can't upload a new one. Can anyone help me out?

  • Visitor
  • I used to be able to change my Spotify Community avatar (not the app), now I simply cannot find where to do it. I tried deleting the old avatar, now I can't upload a new one. Can anyone hel...
  • IguanaSetup
  • Community Legend
  • 719 Views
  • 6 replies
  • 0 likes
  • Account
  • 719 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution 3 meses por 9 pesos

Despues de navegar por internet y entrar a la pagina de spotify me doy cuenta de una promocion que dice ser 3 meses por 9$ pesos y decidi aprovechar la oferta, por lo cual decido registrar mi tarjeta esperando disfrutar de esta oferta y al pagar me d...

  • Newbie
  • Despues de navegar por internet y entrar a la pagina de spotify me doy cuenta de una promocion que dice ser 3 meses por 9$ pesos y decidi aprovechar la oferta, por lo cual decido registrar mi tarjeta...
  • Lola30
  • Newbie
  • 120080 Views
  • 15 replies
  • 4 likes
  • Account
    Premium
    Subscription
  • 120080 Views
  • 15 replies
  • 4 likes