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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ironhoodie
  • Visitor
  • 233267 Views
  • 733 replies
  • 71 likes
  • Account
  • 233267 Views
  • 733 replies
  • 71 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1120209 Views
  • 118 replies
  • 106 likes
  • Account
  • 1120209 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 66061 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 66061 Views
  • 61 replies
  • 8 likes

Account is being used somewhere else

Hello, I am getting an alert that "Spotify has been paused becuase your account is being used somewhere else." I logged out of all devices remotely on the Account page on Spotify and even changed my password. But I am still get this alert and can't l...

  • Newbie
  • Hello,   I am getting an alert that "Spotify has been paused becuase your account is being used somewhere else." I logged out of all devices remotely on the Account page on Spotify and even ch...
  • Maxim
  • Spotify Star
  • 187 Views
  • 1 replies
  • 0 likes
  • Security
  • 187 Views
  • 1 replies
  • 0 likes

Can’t access account and make payment

Hello I cannot access my account due to I cannot change my country in the edit section.Only USA given.Im currently living in Qatar .Please help and solve this situation

  • Newbie
  • Hello           I cannot access my account due  to I cannot change my country in the edit section.Only USA given.Im currently living in Qatar .Please help and solve th...
  • Maxim
  • Spotify Star
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
  • 0 likes

Gift Card not valid - Account Created through a Promo

I received a $30 gift card that I'd like to use for Spotify Premium. When I went to the redemption page, I received this error message: Unfortunately this Premium code does not seem to be valid. Try again or contact customer service. In searching thr...

  • Newbie
  • I received a $30 gift card that I'd like to use for Spotify Premium. When I went to the redemption page, I received this error message: Unfortunately this Premium code does not seem to be valid....
  • Fooshizzle
  • Newbie
  • 678 Views
  • 2 replies
  • 1 likes
  • Account
    Other
    Premium
    Subscription
  • 678 Views
  • 2 replies
  • 1 likes

Ik betaal voor Premium, maar ik heb nu alleen toegang tot een Free account

Hoi, Ik betaal al vanaf 27-06-2016 voor Premium en heb vorige maand (27-07-2017) dan ook keurig betaald, maar ik krijg ineens reclame tussendoor en overal staat aangegeven dat ik een Free account heb. Is het mogelijk dat mijn Premium account uit zich...

  • Newbie
  • Hoi,   Ik betaal al vanaf 27-06-2016 voor Premium en heb vorige maand (27-07-2017) dan ook keurig betaald, maar ik krijg ineens reclame tussendoor en overal staat aangegeven dat ik een Free ac...
  • Geertjan1970
  • Newbie
  • 752 Views
  • 3 replies
  • 1 likes
  • 752 Views
  • 3 replies
  • 1 likes

I am invited for spotify family and dit not receive any mail..

my husband sent several times his invitation for spotify family, I didn't receive any invitations. the email adress he used is correct.. please help..

  • Newbie
  • my husband sent several times his invitation for spotify family, I didn't receive any invitations. the email adress he used is correct.. please help..     
  • NickPembo
  • Casual Listener
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Solved!! Can't login

Can't login since yesterday. Login is not working on Xbox One X. And on my PC it says "no internet connection" But that is not the case....

  • Regular
  • Can't login since yesterday. Login is not working on Xbox One X. And on my PC it says "no internet connection" But that is not the case....
  • Luke
  • Spotify Star
  • 1348 Views
  • 15 replies
  • 0 likes
  • Account
    Login
  • 1348 Views
  • 15 replies
  • 0 likes

Trying to upgrade to Premium.

When I go to Account > in Username their is a name in there that is just a bunch of letters and numbers and the subscription says Free. I try to select each one but nothing happens? Not sure whey a Username is already there? Any suggestions?

  • Casual Listener
  • When I go to Account > in Username their is a name in there that is just a bunch of letters and numbers and the subscription says Free. I try to select each one but nothing happens?  Not sure...
  • Bach9070
  • Casual Listener
  • 121 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 121 Views
  • 2 replies
  • 0 likes

My Username

Hi, so my username that i chose for spotify is “amynewburg” but when I go to settings and look for my account it says my username is “swkomm7nnxx2gszj86j0a0k2n”. Every time I want to send someone a link to my spotify account, that shows up in the URL...

  • Newbie
  • Hi, so my username that i chose for spotify is “amynewburg” but when I go to settings and look for my account it says my username is “swkomm7nnxx2gszj86j0a0k2n”. Every time I want to send someone a l...
  • Maxim
  • Spotify Star
  • 140 Views
  • 1 replies
  • 0 likes
  • Account
  • 140 Views
  • 1 replies
  • 0 likes

List with hacked accounts / Lista com contas hackeads

My account was hacked. Someone good, saw that my account was hacked and warned me. In addition to my account, this person says that the following accounts have been hacked: * If this is on the list, change your email and password already. More Than 2...

  • Newbie
  • My account was hacked. Someone good, saw that my account was hacked and warned me. In addition to my account, this person says that the following accounts have been hacked:   * If t...
  • Maxim
  • Spotify Star
  • 3468 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 3468 Views
  • 1 replies
  • 0 likes

Premium

Hi there, so with my phone contract I got Spotify premium but for some reason it’s not working, could you help?

  • Newbie
  • Hi there, so with my phone contract I got Spotify premium but for some reason it’s not working, could you help? 
  • Maxim
  • Spotify Star
  • 92 Views
  • 1 replies
  • 0 likes
  • 92 Views
  • 1 replies
  • 0 likes

This can't be legit?

I recieved this sms minutes ago. Total scam or what? Translated swe to eng:Warning! Your Spotify account has expired. Activate 6 months Spotify Premium for just 9kr edit: (just over 1 US dollar)Click Here: m.mr4.co/2i7EgLOUT4 to 71180

  • Newbie
  • I recieved this sms minutes ago. Total scam or what?   Translated swe to eng: Warning! Your Spotify account has expired. Activate 6 months Spotify Premium for just 9kr edit: (just over 1 US d...
  • Sunnysingsalot
  • Regular
  • 141 Views
  • 1 replies
  • 0 likes
  • Account
  • 141 Views
  • 1 replies
  • 0 likes

I remember my username, but i can’t find the email account i used to create my account.

I can’t log into my account although i remember my username. I dont know which email i used to create the account So i cannot reestablish my password.thanks for helping!

  • Newbie
  • I can’t log into my account although i remember my username. I dont know which email i used to create the account So i cannot reestablish my password. thanks for helping!
  • kejt_
  • Community Legend
  • 182 Views
  • 1 replies
  • 1 likes
  • Account
  • 182 Views
  • 1 replies
  • 1 likes

Solved!! Account Compromised (AKA "Hacked")

I am a spotify premium user and for the second time in 6 months I am seeing strange behaviour on my account. My password is changed and I am forced to retrieve it by email, music that i do not listen to is added to my playlist, strange genre suggesti...

  • Newbie
  • I am a spotify premium user and for the second time in 6 months I am seeing strange behaviour on my account. My password is changed and I am forced to retrieve it by email, music that i do not listen...
  • Nightslash360
  • Roadie
  • 912 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 912 Views
  • 2 replies
  • 0 likes

Terms and Conditions

I denied the updated version of the terms and conditons to see what would happen. I soon learned that they would lock my account after 30 days if I do not accept them. I have premium and I do not want to cancel it. I do not want anything to happen to...

  • Casual Listener
  • I denied the updated version of the terms and conditons to see what would happen. I soon learned that they would lock my account after 30 days if I do not accept them. I have premium and I do not wan...
  • Maxim
  • Spotify Star
  • 335 Views
  • 3 replies
  • 0 likes
  • 335 Views
  • 3 replies
  • 0 likes

Acc Hacked via facebook

I am a premium user and today when I logged into spotify I checked out downloads of several French songs being made by my application on the Iphone, strangely there was a photo of two people and the account name had changed (it was previously my logi...

  • Newbie
  • I am a premium user and today when I logged into spotify I checked out downloads of several French songs being made by my application on the Iphone, strangely there was a photo of two people and the ...
  • IguanaSetup
  • Community Legend
  • 161 Views
  • 1 replies
  • 0 likes
  • Security
  • 161 Views
  • 1 replies
  • 0 likes

Family member cant activate premium for family invite

First the error was with the address, and we already corrected it. Now I'm sure the address being entered is correct, I even personally entered the address but still getting an error, though the error is not specific to the address already.

  • Newbie
  • First the error was with the address, and we already corrected it. Now I'm sure the address being entered is correct, I even personally entered the address but still getting an error, though the...
  • huhuk81
  • Newbie
  • 144 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 144 Views
  • 1 replies
  • 0 likes

Someone made into my account

Hello, my name's Joao Bricki. I've been away from Spotify for quite a while now (last use at around November 2017) and today I decided to use it again, but I've noticed that someone may have got into my account, changing the password and email so I c...

  • Newbie
  • Hello, my name's Joao Bricki. I've been away from Spotify for quite a while now (last use at around November 2017) and today I decided to use it again, but I've noticed that someone may have got into...
  • imattolo
  • Community Legend
  • 123 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 123 Views
  • 1 replies
  • 0 likes

Someone is using my account

Hi,I was listening to some music when suddenly my music stopped playing and I see an unkown device name connected through spotify connect and is listening with my account. The person keeps pausing, taking back control of the music whenever I switch b...

  • Casual Listener
  • Hi, I was listening to some music when suddenly my music stopped playing and I see an unkown device name connected through spotify connect and is listening with my account. The person keeps pausing,...
  • IguanaSetup
  • Community Legend
  • 319 Views
  • 5 replies
  • 0 likes
  • 319 Views
  • 5 replies
  • 0 likes

Account hacked!!!!!

Hey! I noticed a few days ago that my playlists were away from my Spotify and thought they were just a bug or something. Then I noticed that when I logged in to Spotify's website with FB, there was a completely different email address than I have !!!...

  • Newbie
  • Hey! I noticed a few days ago that my playlists were away from my Spotify and thought they were just a bug or something. Then I noticed that when I logged in to Spotify's website with FB, there was a...
  • user-removed
  • Not applicable
  • 200 Views
  • 2 replies
  • 1 likes
  • Security
  • 200 Views
  • 2 replies
  • 1 likes

Account hacked using PS4

Someone is using my account on a PS4. I want to play Spotify but then it says someone is using on PS4, I never gave my password to anyone. And I do not own a PS4 myself or know anyone who owns a PS4. I changed my password but it would not log people ...

  • Newbie
  • Someone is using my account on a PS4. I want to play Spotify but then it says someone is using on PS4, I never gave my password to anyone. And I do not own a PS4 myself or know anyone who owns a PS4....
  • user-removed
  • Not applicable
  • 883 Views
  • 1 replies
  • 0 likes
  • 883 Views
  • 1 replies
  • 0 likes