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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Alice_ab
  • Visitor
  • 172671 Views
  • 186 replies
  • 13 likes
  • Account
    Free
  • 172671 Views
  • 186 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Gig Goer
  • 11355 Views
  • 6 replies
  • 11 likes
  • Security
  • 11355 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 515891 Views
  • 986 replies
  • 113 likes
  • Account
  • 515891 Views
  • 986 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 125974 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 125974 Views
  • 74 replies
  • 12 likes

I ACCIDENTALLY TRIED TO SUBSCRIBE AS A STUDENT

I ACCIDENTALLY TRIED TO SUBSCRIBE AS A STUDENT...IT CHARGED ME BUT IT DOESN'T WORK AT ALL...WHAT DO I DO?

  • Casual Listener
  • I ACCIDENTALLY TRIED TO SUBSCRIBE AS A STUDENT...IT CHARGED ME BUT IT DOESN'T WORK AT ALL...WHAT DO I DO?
  • Hubo
  • Community Legend
  • 1010 Views
  • 5 replies
  • 0 likes
  • 1010 Views
  • 5 replies
  • 0 likes

Cant sign up to spotify

Hi,I am having problems creating an account through facebook sign up.I think it's related (but I'm not sure) to a different account having the same email (nomaam at gmail.com). Can you help verify this - and suggest a walk around for this (If indeed ...

  • Casual Listener
  • Hi, I am having problems creating an account through facebook sign up. I think it's related (but I'm not sure) to a different account having the same email (nomaam at gmail.com).   Can you h...
  • Nomaam83
  • Casual Listener
  • 491 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 491 Views
  • 1 replies
  • 0 likes

Superuser Contribution I couldn't start 60 day free trial

Today I subscribed for student discount and expected to start free premium version for 60 days. Yet after I sent my transcript as a proof that I am student, I still did not get the premium version. Although I haven't got the free trial they also took...

  • Casual Listener
  • Today I subscribed for student discount and expected to start free premium version for 60 days. Yet after I sent my transcript as a proof that I am student, I still did not get the premium version. A...
  • Chris
  • Spotify
  • 412 Views
  • 3 replies
  • 0 likes
  • 412 Views
  • 3 replies
  • 0 likes

Superuser Contribution Lost username

I used groove music until it collapsed. I moved everything over to spotify and signed up for the premium service. It worked ok for a bit. Now it says that my username/email do not exist. They are also still charging me.

  • Casual Listener
  • I used groove music until it collapsed. I moved everything over to spotify and signed up for the premium service. It worked ok for a bit. Now it says that my username/email do not exist. They are als...
  • Chris
  • Spotify
  • 526 Views
  • 3 replies
  • 0 likes
  • 526 Views
  • 3 replies
  • 0 likes

Superuser Contribution Not receiving reset password email

Hello, I have a friend with a Spotify account unattached to Facebook that she cannot remember the password or attached email for, only the username. She has completed three queries to Spotify support but their only advice is to do the things she's do...

  • Newbie
  • Hello,   I have a friend with a Spotify account unattached to Facebook that she cannot remember the password or attached email for, only the username. She has completed three queries to Spot...
  • Chris
  • Spotify
  • 1125 Views
  • 9 replies
  • 0 likes
  • 1125 Views
  • 9 replies
  • 0 likes

Superuser Contribution Spotify can't see Facebook friends - shows sample friends instead

So, I always logged in to Spotify with Facebook, could see what my friends were playing, everything was working fine. Yesterday, my friends just disappeared from the right bar. List of fictional 'sample' friends showed up instead: Julia Eger listenin...

  • Music Fan
  • So, I always logged in to Spotify with Facebook, could see what my friends were playing, everything was working fine. Yesterday, my friends just disappeared from the right bar. List of fictional 'sam...
  • Yngvard
  • Music Fan
  • 1356 Views
  • 2 replies
  • 0 likes
  • Account
  • 1356 Views
  • 2 replies
  • 0 likes

Solved!! Submit music to Spotify WITHOUT an aggregator

Hi! I'm a chiptune artist and I have gotten a lot of requests to put my music on Spotify. I've been looking for ways to do so but it seems I can only do it through aggregators. I cannot afford to use an aggregator and I would rather have control over...

  • Casual Listener
  • Hi!   I'm a chiptune artist and I have gotten a lot of requests to put my music on Spotify.   I've been looking for ways to do so but it seems I can only do it through aggregators. ...
  • Parallax
  • Newbie
  • 44515 Views
  • 9 replies
  • 1 likes
  • Account
    Free
    Other
  • 44515 Views
  • 9 replies
  • 1 likes

Superuser Contribution Unable to add additional information after deleting Facebook

Hello everybody, Several years ago I decided to join Spotify and connect it to my Facebook account.However, a few months ago I deleted my Facebook account (I deleted it, I did not deactivate it) and now I am not able to change or add any information....

  • Casual Listener
  • Hello everybody,   Several years ago I decided to join Spotify and connect it to my Facebook account. However, a few months ago I deleted my Facebook account (I deleted it, I did not dea...
  • arminganic
  • Casual Listener
  • 545 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 545 Views
  • 2 replies
  • 0 likes

Superuser Contribution DISATTIVARE PROVA PREMIUM

HO ATTIVATO LA PROVA PREMIUM MA NON RIESCO A DISABILITARLA, COSA DEVO FARE?

  • Casual Listener
  • HO ATTIVATO LA PROVA PREMIUM MA NON RIESCO A DISABILITARLA, COSA DEVO FARE?
  • GIULIASII
  • Casual Listener
  • 1021 Views
  • 2 replies
  • 0 likes
  • 1021 Views
  • 2 replies
  • 0 likes

Solved!! SCAM???

THIS SITE IS CLAMING A 12 MONTH OF PREMIUM SPOTIFY FOR 0.99 !!! BUT SITE IS SCAM. PLEASE INVESTIGATE THIS SITE. I FOUND IT VIA FACEBOOK ADVERT. PEOPLE FROM FACEBOOK ARE FALLING FOR IT. I ALMOST FALL FOR IT. THEY IDENTICALLY COPIED THE REAL WEB SITE. ...

  • Casual Listener
  • THIS SITE IS CLAMING A 12 MONTH OF PREMIUM SPOTIFY FOR 0.99  !!!   BUT SITE IS SCAM. PLEASE INVESTIGATE THIS SITE. I FOUND IT VIA FACEBOOK ADVERT. PEOPLE FROM FACEBOOK ARE FALLING FOR IT....
  • Keanu_C
  • Community Legend
  • 1114 Views
  • 4 replies
  • 0 likes
  • 1114 Views
  • 4 replies
  • 0 likes

Solved!! Can't change country to newly launched Romania

I have been living in Germany for one year, and I am currently relocating back to Romania. I tried both ways of changing a country, neither works: - Country is grayed out, although me and my network are in Romania. No VPN. - Can't change payment to a...

  • Casual Listener
  • I have been living in Germany for one year, and I am currently relocating back to Romania.   I tried both ways of changing a country, neither works:  - Country is grayed out, althou...
  • mihneasim
  • Casual Listener
  • 1098 Views
  • 5 replies
  • 0 likes
  • 1098 Views
  • 5 replies
  • 0 likes

Unable to change countries nor method of payment.

I started my free three month trial in australia with an australian mastercard. However, I now live in Canada and wish to update my account with a canadian visa card. I am unable to change countries because the option is not available! Therefore, I c...

  • Newbie
  • I started my free three month trial in australia with an australian mastercard. However, I now live in Canada and wish to update my account with a canadian visa card. I am unable to change countries ...
  • persimmons
  • Newbie
  • 688 Views
  • 2 replies
  • 0 likes
  • 688 Views
  • 2 replies
  • 0 likes

Family plan - add family members as friends to share playlist/music with them

Hi, we have a family membership - great thing, thanks for that. BUT, we would like to share one another's playlists/music, how can we do this? Why can't we see one another as friends WITHOUT FACEBOOK? Thanks for an answer.

  • Casual Listener
  • Hi, we have a family membership - great thing, thanks for that. BUT, we would like to share one another's playlists/music, how can we do this? Why can't we see one another as friends WITHOUT FACEBOOK...
  • Bittencourt
  • Spotify Star
  • 1172 Views
  • 1 replies
  • 1 likes
  • Premium
    Subscription
  • 1172 Views
  • 1 replies
  • 1 likes

Account hacked, email and password changed

My Spotify account seems to have been hacked. The email address has been changed to maysapoika@gmail.com and the password has also been changed. I have access to the account via Facebook login, but cannot change any information.Any help with this wou...

  • Newbie
  • My Spotify account seems to have been hacked. The email address has been changed to maysapoika@gmail.com and the password has also been changed. I have access to the account via Facebook login, but c...
  • user-removed
  • Not applicable
  • 51024 Views
  • 21 replies
  • 6 likes
  • Premium
  • 51024 Views
  • 21 replies
  • 6 likes

Pin Verifikasi

Halo. Sudah 2 hari ini coba” terus dan baru ini kejadian setelah terus berlangganan spotify ketika mau perpanjang bayar dengan pulsa indosat tapi tidak dapat verifikasi pin untuk lanjut ke proses selanjutnya, mohon dibantu. Terimkasih.

  • Casual Listener
  • Halo. Sudah 2 hari ini coba” terus dan baru ini kejadian setelah terus berlangganan spotify ketika mau perpanjang bayar dengan pulsa indosat tapi tidak dapat verifikasi pin untuk lanjut ke proses sel...
  • Rico90
  • Casual Listener
  • 1008 Views
  • 1 replies
  • 1 likes
  • 1008 Views
  • 1 replies
  • 1 likes

Copy of receipts

Spent 25 minutes to try to contact Spotify without finding a solution = Shame on you, is this the way to treat your customers? I also tried to get a recipt from my payment = impossible. Well, some "intelligent" developer did add a part where you can ...

  • Newbie
  • Spent 25 minutes to try to contact Spotify without finding a solution = Shame on you, is this the way to treat your customers?    I also tried to get a recipt from my payment = impossible...
  • Šhōëēs
  • Newbie
  • 1398 Views
  • 2 replies
  • 1 likes
  • Other
    Subscription
  • 1398 Views
  • 2 replies
  • 1 likes

Não consigo fazer a assinatura premium. Dá que o cartão tem erro, porém já liguei no banco e está tu

Não consigo fazer a assinatura premium. Dá que o cartão tem erro, porém já liguei no banco e está tudo certo, inclusive informaram que não houve nenhuma tentativa de compra negada.

  • Newbie
  • Não consigo fazer a assinatura premium. Dá que o cartão tem erro, porém já liguei no banco e está tudo certo, inclusive informaram que não houve nenhuma tentativa de compra negada. 
  • Bittencourt
  • Spotify Star
  • 1646 Views
  • 11 replies
  • 0 likes
  • 1646 Views
  • 11 replies
  • 0 likes

"LOGIN FAILED" You can only use Spotify abroad for 14 days!!!!!!!!

I've been using Spotify in Singapore like a year now with premium account. I've always been in Singapore! Like why on earth Spotify??!!!! Please help me to log in and play my fav songs! I'm paying every month!!!

  • Newbie
  • I've been using Spotify in Singapore like a year now with premium account. I've always been in Singapore! Like why on earth Spotify??!!!! Please help me to log in and play my fav songs! I'm paying ev...
  • Manphibian
  • Newbie
  • 4892 Views
  • 4 replies
  • 1 likes
  • Login
  • 4892 Views
  • 4 replies
  • 1 likes

Transferir minhas playlists para uma nova conta

Olá, como faço pra transferir minhas playlists salvas? se possível os seguidores e quem eu sigo tambémAntiga: yasmimvasconcelospina@yahoo.com.brNova: yasmimvasconcelospina95@gmail.com

  • Visitor
  • Olá, como faço pra transferir minhas playlists salvas? se possível os seguidores e quem eu sigo também Antiga: yasmimvasconcelospina@yahoo.com.br Nova: yasmimvasconcelospina95@gmail.com
  • Bittencourt
  • Spotify Star
  • 44774 Views
  • 5 replies
  • 0 likes
  • 44774 Views
  • 5 replies
  • 0 likes

Using US Spotify as an Brasilian

My girlfriend is using Spotify free in the united states on her smartphone.She registered as an brasilian (which she is). Then it worked for some time.Now, when she is starting spotify, she is asked for her social seciruty number ???What happened ? -...

  • Casual Listener
  • My girlfriend is using Spotify free in the united states on her smartphone. She registered as an brasilian (which she is). Then it worked for some time. Now, when she is starting spotify, she is as...
  • Bittencourt
  • Spotify Star
  • 1177 Views
  • 4 replies
  • 0 likes
  • 1177 Views
  • 4 replies
  • 0 likes