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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ooleebs1
  • Regular
  • 196884 Views
  • 720 replies
  • 63 likes
  • Account
  • 196884 Views
  • 720 replies
  • 63 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1101659 Views
  • 118 replies
  • 106 likes
  • Account
  • 1101659 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 55016 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 55016 Views
  • 58 replies
  • 8 likes

Account hacked

IHi- my spotify account seems to have been hacked by another user- today all my playlists had been deleted and replaced with a load of french rap music (not a fan) my password changed and 4 new unknown users added to my spotify with unknown email add...

  • Regular
  • IHi- my spotify account seems to have been hacked by another user- today all my playlists had been deleted and replaced with a load of french rap music (not a fan) my password changed and 4 new unkno...
  • IguanaSetup
  • Community Legend
  • 269 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 269 Views
  • 2 replies
  • 0 likes

Inconsistent username v email address behaviour

I have had a Spotify Free account for several years - unused. Yesterday, I upgraded this to Premium Family. This account has a sensible username and requires it to log in - it will not let me use the email address. My wife signed up to join our Famil...

  • Casual Listener
  • I have had a Spotify Free account for several years - unused.  Yesterday, I upgraded this to Premium Family.  This account has a sensible username and requires it to log in - it will not le...
  • 144 Views
  • 0 replies
  • 0 likes
  • 144 Views
  • 0 replies
  • 0 likes

Family premium username just numbers

I recently connected my Spotify account to a family premium account but now my username is just a bunch of numbers, is their any way to change this to my original username?

  • Casual Listener
  • I recently connected my Spotify account to a family premium account but now my username is just a bunch of numbers, is their any way to change this to my original username?
  • 178 Views
  • 0 replies
  • 0 likes
  • 178 Views
  • 0 replies
  • 0 likes

Solved!! Spotify displays my real name instead of my username

Spotify displays my real name instead of my username. I would far prefer to use my username. I can't find a place to change this in the profile or account settings. Help?

  • Casual Listener
  • Spotify displays my real name instead of my username.  I would far prefer to use my username.  I can't find a place to change this in the profile or account settings.  Help?
  • Clear2Go
  • Casual Listener
  • 31491 Views
  • 11 replies
  • 0 likes
  • 31491 Views
  • 11 replies
  • 0 likes

Solved!! Adding My Name to My Account

I'm trying to figure out how to make my actual name, instead of my user name, show on my Spotify account. I don't have a Facebook, so I can't link my account to Facebook and get my name that way. Is there some other way to put my name on my account?

  • Casual Listener
  • I'm trying to figure out how to make my actual name, instead of my user name, show on my Spotify account. I don't have a Facebook, so I can't link my account to Facebook and get my  name that wa...
  • Clear2Go
  • Casual Listener
  • 4085 Views
  • 2 replies
  • 1 likes
  • Account
  • 4085 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify kicked some members out of our family plan.

One month after our suscription to the Premium Family Plan, two of our members got kicked out. I, being the administrator of the account, reinvited them and they filled out the same address, but got denied access to the account. They had to sign in w...

  • Newbie
  • One month after our suscription to the Premium Family Plan, two of our members got kicked out. I, being the administrator of the account, reinvited them and they filled out the same address...
  • Lichytoon
  • Regular
  • 2479 Views
  • 4 replies
  • 4 likes
  • Account
  • 2479 Views
  • 4 replies
  • 4 likes

Can't change my account country

Hello! I am facing some problems when trying to change my account country. I am currently living in the Netherlands with my account country is set accordingly.However, I can't get a Spotify premium account because the system won't let me type in my b...

  • Newbie
  • Hello!    I am facing some problems when trying to change my account country. I am currently living in the Netherlands with my account country is set accordingly. However, I can't get a ...
  • reactreality101
  • Roadie
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Can't rememeber password or email

I've logged out of my Spotify and I can't remember my password and I can't reset it as I don't remember my email. What do I do?

  • Newbie
  • I've logged out of my Spotify and I can't remember my password and I can't reset it as I don't remember my email. What do I do?
  • reactreality101
  • Roadie
  • 131 Views
  • 1 replies
  • 0 likes
  • 131 Views
  • 1 replies
  • 0 likes

Redeem student discount

When I try to redeem my student discount it comes up with this message. Your student credentials are already associated with another Spotify account. Please help, thank you

  • Newbie
  • When I try to redeem my student discount it comes up with this message. Your student credentials are already associated with another Spotify account. Please help, thank you 
  • BRN75
  • Music Fan
  • 122 Views
  • 1 replies
  • 0 likes
  • 122 Views
  • 1 replies
  • 0 likes

How do you people seriously not have any customer support line??

I signed up to a free trial from Starbucks and it gave me a random username and I never set up a password or email. I did not know how this works so I didn’t know that I would have to log in later. I am trying to cancel my premium so I do not get cha...

  • Casual Listener
  •  I signed up to a free trial from Starbucks and it gave me a random username and I never set up a password or email. I did not know how this works so I didn’t know that I would have to log in la...
  • Bb3232
  • Casual Listener
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

Solved!! Unknown Device using my spotify

Right now, as i am typing this, I am having a battle of custody over my OWN spotify account. Device sharing is enabled, as sometimes i use my computer and sometimes my phone. However, an unknown device is hijacking my premium spotify account and disa...

  • Newbie
  • Right now, as i am typing this, I am having a battle of custody over my OWN spotify account. Device sharing is enabled, as sometimes i use my computer and sometimes my phone. However, an unknown devi...
  • BRN75
  • Music Fan
  • 535 Views
  • 1 replies
  • 0 likes
  • 535 Views
  • 1 replies
  • 0 likes

Trying to change my subscription country

Trying to change my subscription country, and my bank card details but it won't let me do either?

  • Newbie
  • Trying to change my subscription country, and my bank card details but it won't let me do either?
  • reactreality101
  • Roadie
  • 115 Views
  • 1 replies
  • 0 likes
  • 115 Views
  • 1 replies
  • 0 likes

Using Family Plan and Multiple Users using in different locations

I have just signed up for the Familiy plan and today while at work I am listening to it, then it stops. Says I am listening to a different song on a google home mini speaker - at home. My son, as one of the users on the family is listening at home on...

  • Casual Listener
  • I have just signed up for the Familiy plan and today while at work I am listening to it, then it stops. Says I am listening to a different song on a google home mini speaker - at home. My son, as one...
  • captcan91
  • Casual Listener
  • 258 Views
  • 2 replies
  • 0 likes
  • 258 Views
  • 2 replies
  • 0 likes

Spotify & Bouygues Telecom

Bonjour a tous, Je change de forfait mobile Bouygues Telecom a compter du 15 janvier, et mon option Spotify payee par Bouygues va etre resiliee. Je souhaite cependant conserver mon abonnement Premium, mon compte associe et bien sur toutes mes playlis...

  • Newbie
  • Bonjour a tous,   Je change de forfait mobile Bouygues Telecom a compter du 15 janvier, et mon option Spotify payee par Bouygues va etre resiliee. Je souhaite cependant conserver mon abonnemen...
  • 283 Views
  • 0 replies
  • 2 likes
  • 283 Views
  • 0 replies
  • 2 likes

Superuser Contribution Wrong email, not showing correct subscription type

Does not show that i have a premium account (windows app) e-mail adress have changed to < moderator snip - removed for security > (in web gui no idea of who i is) under setting / social / in windows app i can not disconnect from facebook. (I cant eve...

  • Newbie
  • Does not show that i have a premium account (windows app) e-mail adress have changed to < moderator snip - removed for security > (in web gui no idea of who i is) under setting / socia...
  • Melody
  • Community Manager
  • 178 Views
  • 1 replies
  • 0 likes
  • Account
  • 178 Views
  • 1 replies
  • 0 likes

Premium fuer Studenten

Ich habe bereits Premium, gibt es einen weg den Rabatt fuer Studenten zu bestaetigen ohne jedes mal die Zahlungsinformationen wieder neu eingeben zu muessen?

  • Casual Listener
  • Ich habe bereits Premium, gibt es einen weg den Rabatt fuer Studenten zu bestaetigen ohne jedes mal die Zahlungsinformationen wieder neu eingeben zu muessen?
  • Maxim
  • Spotify Star
  • 124 Views
  • 1 replies
  • 0 likes
  • Premium
  • 124 Views
  • 1 replies
  • 0 likes

Can I pay with a One4All card?

I got a gift card (One4All) and it says that you can pay for it almost anywhere but the card isn't listed in the payment methods when paying for premium. Can you pay with one of these cards?

  • Newbie
  • I got a gift card (One4All) and it says that you can pay for it almost anywhere but the card isn't listed in the payment methods when paying for premium. Can you pay with one of these cards?
  • Smokingbud
  • Newbie
  • 1894 Views
  • 1 replies
  • 0 likes
  • 1894 Views
  • 1 replies
  • 0 likes

Can't remember email address or username....CANT ACCESS MY ACCOUNT

I have purchased Premium for .99 for 3months on another spotify account and I can' remember which email address I used or username. I have tried all emails and none of them have been the one with the Premium spotify activated. I need to access my spo...

  • Newbie
  • I have purchased Premium for .99 for 3months on another spotify account and I can' remember which email address I used or username. I have tried all emails and none of them have been the one with the...
  • LeoRager
  • Community Legend
  • 360 Views
  • 2 replies
  • 0 likes
  • 360 Views
  • 2 replies
  • 0 likes

app says i am on a different country, cannot log in

To whom it may concern: I would like to ask for your assistance in editing the settings of my spotify account. I am currently on premium but I cannot log in to my account, so the premium is somewhat useless now until I am able to log back in. The app...

  • Newbie
  • To whom it may concern:   I would like to ask for your assistance in editing the settings of my spotify account. I am currently on premium but I cannot log in to my account, so the premium...
  • LeoRager
  • Community Legend
  • 174 Views
  • 1 replies
  • 0 likes
  • Account
  • 174 Views
  • 1 replies
  • 0 likes

Account

I log into my account and it won’t load anything, It happened after I bought premium. My account won’t register that I have premium and it won’t load anything. Once I leave the app and open it back up it just logs me out, once I log back in it does t...

  • Newbie
  • I log into my account and it won’t load anything, It happened after I bought premium. My account won’t register that I have premium and it won’t load anything. Once I leave the app and open it back u...
  • LeoRager
  • Community Legend
  • 130 Views
  • 1 replies
  • 0 likes
  • 130 Views
  • 1 replies
  • 0 likes