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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • SheVr
  • Casual Listener
  • 259840 Views
  • 504 replies
  • 33 likes
  • Account
    Free
  • 259840 Views
  • 504 replies
  • 33 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12949 Views
  • 6 replies
  • 11 likes
  • Security
  • 12949 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 528592 Views
  • 989 replies
  • 113 likes
  • Account
  • 528592 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127950 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127950 Views
  • 74 replies
  • 12 likes

Spotify premium cant be purchase in this app

Im using iphone5. I just recently subscribe to premium with my card. I didnt recieve any reciept being mailed. My account still in free version. As i tap the premium button i got this message saying spottify cant be purchase in this app. What just ha...

  • Casual Listener
  • Im using iphone5. I just recently subscribe to premium with my card. I didnt recieve any reciept being mailed. My account still in free version. As i tap the premium button i got this message saying ...
  • Zaiyanjafry
  • Newbie
  • 10214 Views
  • 10 replies
  • 4 likes
  • 10214 Views
  • 10 replies
  • 4 likes

Problema com loguin

Boa tarde, mudaram meu e-mail por um desconhecido e agora não consigo mais acessar a minha conta. O e-mail era *snip*em anexo o e-mail sobre a mudança, não realizada our minha pessoa!

  • Newbie
  • Boa tarde, mudaram meu e-mail por um desconhecido e agora não consigo mais acessar a minha conta. O e-mail era *snip* em anexo o e-mail sobre a mudança, não realizada our minha pessoa! 
  • Bittencourt
  • Spotify Star
  • 466 Views
  • 1 replies
  • 0 likes
  • 466 Views
  • 1 replies
  • 0 likes

Different Names

I understand that there´s a difference between the profilename and the username, but the problem is, that people, eg. friends cannot find me by searching for my username (jobela). Same with my profilname (a weird combi of numbers and letters). Also t...

  • Visitor
  • I understand that there´s a difference between the profilename and the username, but the problem is, that people, eg. friends cannot find me by searching for my username (jobela). Same with my profil...
  • Luke
  • Spotify Star
  • 696 Views
  • 1 replies
  • 0 likes
  • 696 Views
  • 1 replies
  • 0 likes

Getting rejected even though details are correct

So basically i have been having troubles logging in but i wanted to make sure my details where right so in order to test this i made a new account wrote the details down, logged out and went to log back in. Said my username or password was incorect b...

  • Newbie
  • So basically i have been having troubles logging in but i wanted to make sure my details where right so in order to test this i made a new account wrote the details down, logged out and went to log b...
  • Luke
  • Spotify Star
  • 404 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 404 Views
  • 1 replies
  • 0 likes

Superuser Contribution Being charged but don’t have premium anymore

Hi I have three accounts with Spotify and none of them have premium yet I am being charged for it. I would like to cancel this completely but as it’s saying I don’t have premium with any of my accounts I don’t know how to this? Also is there no conta...

  • Newbie
  • Hi I have three accounts with Spotify and none of them have premium yet I am being charged for it. I would like to cancel this completely but as it’s saying I don’t have premium with any of my accoun...
  • Chris
  • Spotify
  • 608 Views
  • 3 replies
  • 0 likes
  • 608 Views
  • 3 replies
  • 0 likes

Login problem -500 error

I login my account but ı dont use account.it has 500 error page

  • Newbie
  • I login my account but ı dont use account. it has 500 error page
  • Luke
  • Spotify Star
  • 734 Views
  • 1 replies
  • 0 likes
  • 734 Views
  • 1 replies
  • 0 likes

Superuser Contribution Being Charged for Premium but Account Says Free

I tried this by sending a message through the web and got an autoresponder (Spotify Case # 06883590: Account - Other ref:_00DD0pxIW._500571KKJK9:ref), so am trying again. Here's the issue: when I log in to Spotify my account page says I'm on the Free...

  • Newbie
  • I tried this by sending a message through the web and got an autoresponder (Spotify Case # 06883590: Account - Other ref:_00DD0pxIW._500571KKJK9:ref), so am trying again.   Here's the issue: w...
  • Chris
  • Spotify
  • 804 Views
  • 4 replies
  • 0 likes
  • 804 Views
  • 4 replies
  • 0 likes

cant sub premium

want to listen alr

  • Newbie
  • want to listen alr
  • Luke
  • Spotify Star
  • 332 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 332 Views
  • 1 replies
  • 0 likes

Account Hacked

Hi! My account with name nocha has been hacked by *snip* and that person has changed the email and password so I cant get in and change my payment methods (still paying for that account!). How do i retrieve my account to change it back? and what do i...

  • Newbie
  • Hi!   My account with name nocha has been hacked by *snip* and that person has changed the email and password so I cant get in and change my payment methods (still paying for that account...
  • Luke
  • Spotify Star
  • 325 Views
  • 1 replies
  • 0 likes
  • Account
  • 325 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Why can't I play only this song?

The other songs work fine but that one says "This song is not available. If you have the file on your computer you can import it"Spotify URL: spotify:track:5noCg9XIxCozI01ZTUvtq8Clavicula Nox - Therion

  • Newbie
  • The other songs work fine but that one says "This song is not available. If you have the file on your computer you can import it" Spotify URL: spotify:track:5noCg9XIxCozI01ZTUvtq8 Clavicula Nox - T...
  • Chris
  • Spotify
  • 924 Views
  • 2 replies
  • 0 likes
  • Other
  • 924 Views
  • 2 replies
  • 0 likes

Superuser Contribution Im a premiun client, but my count show me if I didnt

I need to check you my acount, because Im paying for a premiun account and show me that is a free count.

  • Casual Listener
  • I need to check you my acount, because Im paying for a premiun account and show me that is a free count.   <Mod edit - snip>
  • Chris
  • Spotify
  • 566 Views
  • 2 replies
  • 0 likes
  • 566 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Keep Screen on while listen

Hi, there's an option to keep screen on while listening to Spotify?

  • Casual Listener
  • Hi, there's an option to keep screen on while listening to Spotify?
  • Chris
  • Spotify
  • 40630 Views
  • 3 replies
  • 5 likes
  • 40630 Views
  • 3 replies
  • 5 likes

Change Discover Weekly Photo

Why do I seem to have the inability to change my Discover Weekly Playlist photo? It should match my profile picture but it does not. Any help would be greatly appreciated.

  • Newbie
  • Why do I seem to have the inability to change my Discover Weekly Playlist photo? It should match my profile picture but it does not. Any help would be greatly appreciated.
  • Bethany_Dawn
  • Community Legend
  • 1054 Views
  • 1 replies
  • 0 likes
  • 1054 Views
  • 1 replies
  • 0 likes

Superuser Contribution what's the effect for my family for removing spotify (facebook)

Hi all! I want to remove FaceBook(FB) from my Spotify account, but it can't be done by disconnecting my FB because my account is created with FB.So I need to cancel my subscription and re-create my account, but what effect does this have for my famil...

  • Newbie
  • Hi all!   I want to remove FaceBook(FB) from my Spotify account, but it can't be done by disconnecting my FB because my account is created with FB. So I need to cancel my subscription and re-...
  • Chris
  • Spotify
  • 499 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 499 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify on PS4, Android and PC(Windows) not working together

First i buyed premium on PS4(long time ago) everything was working with android and pc with the account, but after unlinking spotify with facebook nothing is working.PS4 is working with my account but somehow spotify created me a username (with same ...

  • Casual Listener
  • First i buyed premium on PS4(long time ago) everything was working with android and pc with the account, but after unlinking spotify with facebook nothing is working. PS4 is working with my account ...
  • Chris
  • Spotify
  • 365 Views
  • 1 replies
  • 0 likes
  • 365 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium PS4

I was on a trial for a month via psnmusic, the trial expired and I then purchased a premium subscription through PSN. My pc app as well as my phone no longer show premium. The payment was successful but im getting pretty irritated at this. I have an ...

  • Casual Listener
  • I was on a trial for a month via psnmusic, the trial expired and I then purchased a premium subscription through PSN. My pc app as well as my phone no longer show premium. The payment was successful ...
  • Sukka666
  • Casual Listener
  • 689 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 689 Views
  • 2 replies
  • 0 likes

Superuser Contribution Probleme mit Playlists und Accountname

Schönen guten Tag Spotify-Community, vorweg, ich bin momentan maximal angepisst wegen der Support-Ideologie von Spotify; alleine die verbrannten Kalorien, bis ich in der Lage war, ein eigenes Topic zu erstellen, wären ein Snickers wert. Angefangen ha...

  • Visitor
  • Schönen guten Tag Spotify-Community,   vorweg, ich bin momentan maximal angepisst wegen der Support-Ideologie von Spotify; alleine die verbrannten Kalorien, bis ich in der Lage war, ein eigene...
  • Chris
  • Spotify
  • 447 Views
  • 1 replies
  • 0 likes
  • Premium
  • 447 Views
  • 1 replies
  • 0 likes

Superuser Contribution when i register to spotify my email was already in use

Today, I register to spotify for the very first time and my email was already in use. I ask for a chance in my password a then I enter to the profile in where I found that my user name is and that he is from Argentina and also his birthday.... How c...

  • Newbie
  • Today, I register to spotify for the very first time and my email was already in use. I ask for a chance in my password a then I enter to the profile in where I found that my user name is <mo...
  • Chris
  • Spotify
  • 545 Views
  • 1 replies
  • 0 likes
  • 545 Views
  • 1 replies
  • 0 likes

Two accounts linked to one email address

Currently I can sign into Spotify (web & app) with both a Username/Password and using Facebook to sign in. They both have different usernames associated, however they both share the same email address. When I sign in using Facebook, my username is a ...

  • Casual Listener
  • Currently I can sign into Spotify (web & app) with both a Username/Password and using Facebook to sign in. They both have different usernames associated, however they both share the same email ad...
  • teoqué
  • Newbie
  • 12755 Views
  • 6 replies
  • 18 likes
  • Account
  • 12755 Views
  • 6 replies
  • 18 likes

Superuser Contribution Can't log-in om my mobile

Problems logging in on my Android1. I have a Spotify account on my pc2. I have the correct username and log-in3. I have downloaded the app on my Android4. I have tried to reinstall the app5. I don't want to log-in via Facebook6. I have read a number ...

  • Newbie
  • Problems logging in on my Android 1. I have a Spotify account on my pc 2. I have the correct username and log-in 3. I have downloaded the app on my Android 4. I have tried to reinstall the app ...
  • Aimee_T
  • Roadie
  • 516 Views
  • 1 replies
  • 0 likes
  • 516 Views
  • 1 replies
  • 0 likes