Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
84590 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
661033 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
742790 Views
18 replies
29 likes
Since last year, someone has been playing music using my Spotify on their PS4. I don’t even know that person because he listens to Dutch music. I’ve been trying to contact Spotify support but all they did was remove all devices and reset my password ...
Since last year, someone has been playing music using my Spotify on their PS4. I don’t even know that person because he listens to Dutch music. I’ve been trying to contact Spotify support but all the...
Regular
945 Views
4 replies
1 likes
I cannot access my account. I've attempted to reset my password, and it says an email has been sent, but no email arrives in either my inbox or my **bleep** folder. I still have the email from the day I signed up, so I know it is the correct email ad...
I cannot access my account. I've attempted to reset my password, and it says an email has been sent, but no email arrives in either my inbox or my **bleep** folder. I still have the email...
Spotify
442 Views
1 replies
0 likes
My account is currently linked to my Facebook account - I'd like to delete my Facebook account. How can I do this and still keep my Spotify account?
My account is currently linked to my Facebook account - I'd like to delete my Facebook account. How can I do this and still keep my Spotify account?
Spotify Star
609 Views
3 replies
0 likes
Hello everyone, I want to know if theres a way for me to change the payment details when it comes to the number of payments i have to do each month.When i got my credit card receipt, it shows the $8.000 divided in 12 payments, that means I'm gonna sp...
Hello everyone, I want to know if theres a way for me to change the payment details when it comes to the number of payments i have to do each month. When i got my credit card receipt, it show...
Not applicable
338 Views
1 replies
0 likes
I got an email from spotify earlier this week (around march 7th) saying that the email for my account had been changed. I didnt change my email, so I tried to open the spotify app on my phone to see what was happening, but it was logged out and when ...
I got an email from spotify earlier this week (around march 7th) saying that the email for my account had been changed. I didnt change my email, so I tried to open the spotify app on my phone to see ...
Casual Listener
384 Views
1 replies
0 likes
Bonjour,je possede un compte spotify et une application sur telephone et ordiJe n'arrive pas a me connecter sur mon telephone car un message dit que mon identifiant ou mon mot de passe ne sont pas valides.... J'ai change de mot de passe plusieurs foi...
Bonjour, je possede un compte spotify et une application sur telephone et ordi Je n'arrive pas a me connecter sur mon telephone car un message dit que mon identifiant ou mon mot de passe ne sont pa...
Spotify Legend
1890 Views
1 replies
0 likes
There are lots of posts about this and I know that you can use that whole findspotifyaccount: (username) thingy but I just made a new account. My old account was kaedobaedo and my friends could search that up and find me no issues. My new account is ...
There are lots of posts about this and I know that you can use that whole findspotifyaccount: (username) thingy but I just made a new account. My old account was kaedobaedo and my friends could searc...
Regular
714 Views
5 replies
0 likes
My account information was posted online, so somebody else was using my account. I've changed my password, and disconnected from Facebook, but it still tells me I'm logged in as this person.
My account information was posted online, so somebody else was using my account. I've changed my password, and disconnected from Facebook, but it still tells me I'm logged in as thi...
Spotify Star
643 Views
3 replies
0 likes
Hi, I can’t log back into my premium account
Hi, I can’t log back into my premium account
Moderator
283 Views
1 replies
0 likes
I'm sure this has been asked before, but how do I get my full name to display on the account? I'm connected through facebook, but it's still only displaying my first name. I've tried disconnecting and re-connecting to no success...
I'm sure this has been asked before, but how do I get my full name to display on the account? I'm connected through facebook, but it's still only displaying my first name. I've tried disconnecting an...
Moderator
262 Views
1 replies
0 likes
Ive been trying to log in to my account for 2 days but with no luck. I used my email, username, reset my password and still when i press log in it says logging in and than log in again. It just wont work. Any suggestions?
Ive been trying to log in to my account for 2 days but with no luck. I used my email, username, reset my password and still when i press log in it says logging in and than log in again. It just...
Newbie
387 Views
1 replies
0 likes
I took the one year Premium plan a few months ago. Now I want to upgrade to a family premium plan but it seem to only charge per month. How do I go about upgrading? /Anders
I took the one year Premium plan a few months ago. Now I want to upgrade to a family premium plan but it seem to only charge per month. How do I go about upgrading? /Anders
Spotify Star
714 Views
1 replies
0 likes
Hola, se hizo un cargo a mi cuenta de spotify, yo cuento con spotify premium los primeros dias del mes se hizo el cargo y ayer hicieron otro por una cuenta familiar que yo no tengo activada ni autorice. No es la primera vez que lo hacen, y si no me d...
Hola, se hizo un cargo a mi cuenta de spotify, yo cuento con spotify premium los primeros dias del mes se hizo el cargo y ayer hicieron otro por una cuenta familiar que yo no tengo activada ni autori...
Regular
390 Views
1 replies
0 likes
Hi everyone i have a problem my single was released today and i didn't make a artist page before (cause i didn't see where)now my single is in a other artists name and his albums....how can i fix the problem my distributer is tunecore already send th...
Hi everyone i have a problem my single was released today and i didn't make a artist page before (cause i didn't see where) now my single is in a other artists name and his albums.... how can i fix...
Spotify Star
419 Views
1 replies
0 likes
hey everyone,I forgot the email and the password for my spotify account and now I can't log in, neither can I get an email to reset my password and it's still purchasing me every month because I have premium and I can't cancel it because I can't log ...
hey everyone, I forgot the email and the password for my spotify account and now I can't log in, neither can I get an email to reset my password and it's still purchasing me every month because...
Community Legend
594 Views
1 replies
0 likes
Hi!Israel user here.had a spotify account listed as US, now cant change it to Israel because country box is greyed out...zip code is 3095109Thank you!eyemsogr8
Hi! Israel user here. had a spotify account listed as US, now cant change it to Israel because country box is greyed out... zip code is 3095109 Thank you! eyemsogr8
Moderator
272 Views
1 replies
0 likes
Lo que pasa es que consegui Spotify Premium hace unos dias, desde entonces he intentado descargar musica, se descarga bastantes e incluso puedo ver los files en los datos de la app en la SD. Sin embargo, cuando trato de escuchar musica offline, ningu...
Lo que pasa es que consegui Spotify Premium hace unos dias, desde entonces he intentado descargar musica, se descarga bastantes e incluso puedo ver los files en los datos de la app en la SD. Sin emba...
1887 Views
0 replies
1 likes
Hi! I have had Spotify for many years, so many years that the registrated email is long gone and I wan’t to change. Unfortunately the email I want to ad is connected to my Facebook page, which has it’s own free account somehow. How can I remove that ...
Hi! I have had Spotify for many years, so many years that the registrated email is long gone and I wan’t to change. Unfortunately the email I want to ad is connected to my Facebook pag...
Spotify Legend
561 Views
1 replies
0 likes
So I noticed my rogers bill has been higher than usual. I had the free year of spotify on my rogers plan, but it ran out and spotify said I was now on the free subscription, so I decided to check out Apple Music for a few months. Looked into my bill ...
So I noticed my rogers bill has been higher than usual. I had the free year of spotify on my rogers plan, but it ran out and spotify said I was now on the free subscription, so I decided to check out...
Spotify Star
495 Views
1 replies
0 likes
I made a new account recently, but when my friends tried to find my account they notified me that my username was just a random string of numbers and letters. I definitely did not do this myself. Is there anything I can do to change this?
I made a new account recently, but when my friends tried to find my account they notified me that my username was just a random string of numbers and letters. I definitely did not do this myself. Is ...
Spotify Star
602 Views
1 replies
0 likes
