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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

294490 Views

529 replies

34 likes

Account
Free
  • 294490 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13767 Views

6 replies

11 likes

Security
  • 13767 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

542476 Views

990 replies

115 likes

Account
  • 542476 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129819 Views

74 replies

12 likes

Account
Login
Premium
  • 129819 Views
  • 74 replies
  • 12 likes

Como posso trocar o responsavel pelos pagamentos na conta familia?

Queria trocar o responsavel pelos pagamentos da conta sem ter que desfaze-la. Obrigado

Newbie

Queria trocar o responsavel pelos pagamentos da conta sem ter que desfaze-la. Obrigado  

Bittencourt

Spotify Star

457 Views

1 replies

0 likes

Account
  • 457 Views
  • 1 replies
  • 0 likes

Solved!! Canceled subscription still charged me $9.99 USD. No response from support.

On 3/5/12, I had logged in to cancel my trial subscription of Spotify before I was charged for it again. Then, on 3/6/12, I received an email saying that I was charged $9.99, anyway. I logged in again, and for some reason my account is acting as if i...

Newbie

On 3/5/12, I had logged in to cancel my trial subscription of Spotify before I was charged for it again. Then, on 3/6/12, I received an email saying that I was charged $9.99, anyway. I logg...

osornios

Spotify Star

57351 Views

279 replies

26 likes

  • 57351 Views
  • 279 replies
  • 26 likes

Can't click "accept invitation" in email for spotify family

Recieved the email with the spotify family code to upgrade a family member to premium however in th email there is an "accept invitation" button I cannot click. I have searched for another place to enter this code in the family member's acocunt I wan...

Newbie

Recieved the email with the spotify family code to upgrade a family member to premium however in th email there is an "accept invitation" button I cannot click. I have searched for another place to e...

liam49

Newbie

681 Views

1 replies

0 likes

  • 681 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo realizar el pago premium familiar

Hola tengo TARJETA DE DEBIDO Internacional y No Puedo Realizar la subcripción de la prima del plan de de Familiares, CUANDO agrego La Información de Mi Venta solicitada Aparece; Ups, Parece Que tu Tarjeta o Proveedor de Pago estan teniendo Un Mal Día...

Newbie

Hola tengo TARJETA DE DEBIDO Internacional y No Puedo Realizar la subcripción de la prima del plan de de Familiares, CUANDO agrego La Información de Mi Venta solicitada Aparece;  Ups, Parece Que...

roipeker

Newbie

2272 Views

11 replies

1 likes

Subscription
  • 2272 Views
  • 11 replies
  • 1 likes

Change the Country to my account

Dears,I live in Italy and my mobile is connected to an Italy mobile provider.. unfortunatelly my company have an internet provider that is located in Netherlands. Each time that I connect from the web browser at work to listen music ... it automatica...

Newbie

Dears, I live in Italy and my mobile is connected to an Italy mobile provider.. unfortunatelly my company have an internet provider that is located in Netherlands. Each time that I connect from the ...

dmgirl

Newbie

514 Views

3 replies

0 likes

  • 514 Views
  • 3 replies
  • 0 likes

account hacked

Please, could you help me? My account got hacked and they deleted every saved song since january from my account, deleted my lists, changed profile picture, did a troll songlist.My account is connected with facebook and I can't change my password som...

Casual Listener

Please, could you help me? My account got hacked and they deleted every saved song since january from my account, deleted my lists, changed profile picture, did a troll songlist. My account is conne...

Ismo_Palviainen

Casual Listener

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Unable to Play / Access Denied for Certain Albums / Songs on All Platforms.

I have a girlfriend in the UK, and I am in the US. She visited for 3 months and I used her Spotify account while she was here, loved her music and playlists. When she left I wanted to continue listening to her music, so I bought a premium account in ...

Casual Listener

I have a girlfriend in the UK, and I am in the US. She visited for 3 months and I used her Spotify account while she was here, loved her music and playlists. When she left I wanted to continue listen...

robertdegange

Newbie

2717 Views

3 replies

0 likes

  • 2717 Views
  • 3 replies
  • 0 likes

Solved!! Please ADD Tennis Court FLUME REMIX

Hello all,i am able to find every single Flume song except his best Remix and song ever Tennis Court by Lorde. is there anyway that spotify can add this song?

Newbie

Hello all, i am able to find every single Flume song except his best Remix and song ever Tennis Court by Lorde. is there anyway that spotify can add this song?

xombie

Newbie

10936 Views

4 replies

8 likes

Other
  • 10936 Views
  • 4 replies
  • 8 likes

Comment rechercher un compte premium a partir d'une CB

Comment rechercher un compte premium a partir d'une CB ?? Je paye un compte mais ne sais pas pour qui, j'aimerai l'annuler...

Casual Listener

Comment rechercher un compte premium a partir d'une CB ??   Je paye un compte mais ne sais pas pour qui, j'aimerai l'annuler...

GillianDelvigne

Composer

2678 Views

3 replies

0 likes

Account
Premium
  • 2678 Views
  • 3 replies
  • 0 likes

Spotify premium cant be purchase in this app

Im using iphone5. I just recently subscribe to premium with my card. I didnt recieve any reciept being mailed. My account still in free version. As i tap the premium button i got this message saying spottify cant be purchase in this app. What just ha...

Casual Listener

Im using iphone5. I just recently subscribe to premium with my card. I didnt recieve any reciept being mailed. My account still in free version. As i tap the premium button i got this message saying ...

Zaiyanjafry

Newbie

10232 Views

10 replies

4 likes

  • 10232 Views
  • 10 replies
  • 4 likes

Problema com loguin

Boa tarde, mudaram meu e-mail por um desconhecido e agora não consigo mais acessar a minha conta. O e-mail era *snip*em anexo o e-mail sobre a mudança, não realizada our minha pessoa!

Newbie

Boa tarde, mudaram meu e-mail por um desconhecido e agora não consigo mais acessar a minha conta. O e-mail era *snip* em anexo o e-mail sobre a mudança, não realizada our minha pessoa! 

Bittencourt

Spotify Star

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Different Names

I understand that there´s a difference between the profilename and the username, but the problem is, that people, eg. friends cannot find me by searching for my username (jobela). Same with my profilname (a weird combi of numbers and letters). Also t...

Visitor

I understand that there´s a difference between the profilename and the username, but the problem is, that people, eg. friends cannot find me by searching for my username (jobela). Same with my profil...

Luke

Spotify Star

720 Views

1 replies

0 likes

  • 720 Views
  • 1 replies
  • 0 likes

Getting rejected even though details are correct

So basically i have been having troubles logging in but i wanted to make sure my details where right so in order to test this i made a new account wrote the details down, logged out and went to log back in. Said my username or password was incorect b...

Newbie

So basically i have been having troubles logging in but i wanted to make sure my details where right so in order to test this i made a new account wrote the details down, logged out and went to log b...

Luke

Spotify Star

410 Views

1 replies

0 likes

Account
Login
Security
  • 410 Views
  • 1 replies
  • 0 likes

Superuser Contribution Being charged but don’t have premium anymore

Hi I have three accounts with Spotify and none of them have premium yet I am being charged for it. I would like to cancel this completely but as it’s saying I don’t have premium with any of my accounts I don’t know how to this? Also is there no conta...

Newbie

Hi I have three accounts with Spotify and none of them have premium yet I am being charged for it. I would like to cancel this completely but as it’s saying I don’t have premium with any of my accoun...

Chris

Spotify

613 Views

3 replies

0 likes

  • 613 Views
  • 3 replies
  • 0 likes

Login problem -500 error

I login my account but ı dont use account.it has 500 error page

Newbie

I login my account but ı dont use account. it has 500 error page

Luke

Spotify Star

747 Views

1 replies

0 likes

  • 747 Views
  • 1 replies
  • 0 likes

Superuser Contribution Being Charged for Premium but Account Says Free

I tried this by sending a message through the web and got an autoresponder (Spotify Case # 06883590: Account - Other ref:_00DD0pxIW._500571KKJK9:ref), so am trying again. Here's the issue: when I log in to Spotify my account page says I'm on the Free...

Newbie

I tried this by sending a message through the web and got an autoresponder (Spotify Case # 06883590: Account - Other ref:_00DD0pxIW._500571KKJK9:ref), so am trying again.   Here's the issue: w...

Chris

Spotify

825 Views

4 replies

0 likes

  • 825 Views
  • 4 replies
  • 0 likes

cant sub premium

want to listen alr

Newbie

want to listen alr

Luke

Spotify Star

338 Views

1 replies

0 likes

Account
Premium
  • 338 Views
  • 1 replies
  • 0 likes

Account Hacked

Hi! My account with name nocha has been hacked by *snip* and that person has changed the email and password so I cant get in and change my payment methods (still paying for that account!). How do i retrieve my account to change it back? and what do i...

Newbie

Hi!   My account with name nocha has been hacked by *snip* and that person has changed the email and password so I cant get in and change my payment methods (still paying for that account...

Luke

Spotify Star

331 Views

1 replies

0 likes

Account
  • 331 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Why can't I play only this song?

The other songs work fine but that one says "This song is not available. If you have the file on your computer you can import it"Spotify URL: spotify:track:5noCg9XIxCozI01ZTUvtq8Clavicula Nox - Therion

Newbie

The other songs work fine but that one says "This song is not available. If you have the file on your computer you can import it" Spotify URL: spotify:track:5noCg9XIxCozI01ZTUvtq8 Clavicula Nox - T...

Chris

Spotify

933 Views

2 replies

0 likes

Other
  • 933 Views
  • 2 replies
  • 0 likes

Superuser Contribution Im a premiun client, but my count show me if I didnt

I need to check you my acount, because Im paying for a premiun account and show me that is a free count.

Casual Listener

I need to check you my acount, because Im paying for a premiun account and show me that is a free count.   <Mod edit - snip>

Chris

Spotify

570 Views

2 replies

0 likes

  • 570 Views
  • 2 replies
  • 0 likes