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Accounts

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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Jelle88
  • Casual Listener
  • 165599 Views
  • 179 replies
  • 13 likes
  • Account
    Free
  • 165599 Views
  • 179 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Music Fan
  • 11130 Views
  • 6 replies
  • 11 likes
  • Security
  • 11130 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 513932 Views
  • 986 replies
  • 112 likes
  • Account
  • 513932 Views
  • 986 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 125534 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 125534 Views
  • 74 replies
  • 12 likes

Suddenly unsubscribed

Hi guys, I got an sms to say my spotify account got unsubscribed. But definitely wasn't done by me (its set to auto renew and has been like that for 6mths at least).I checked and logged into my account and sure enough it shows my account is now free ...

  • Newbie
  • Hi guys,   I got an sms to say my spotify account got unsubscribed. But definitely wasn't  done by me (its set to auto renew and has been like that for 6mths at least). I checked and log...
  • skert
  • Newbie
  • 387 Views
  • 1 replies
  • 0 likes
  • 387 Views
  • 1 replies
  • 0 likes

Family Account

Is there any option to create some sort of family plan. I have 4 people in my family that use the mobile application, but we do want to be charged 4 seperate times a month for the premium service. Currently we are constantly getting the message that ...

  • Newbie
  • Is there any option to create some sort of family plan. I have 4 people in my family that use the mobile application, but we do want to be charged 4 seperate times a month for the premium service. Cu...
  • gonenc85
  • Newbie
  • 35805 Views
  • 61 replies
  • 21 likes
  • 35805 Views
  • 61 replies
  • 21 likes

Cannot log onto Spotify on any devices

I am having an Event tomorrow night and I downloaded the Spotify App on three tablets such as my computer. The thing is: After typing in my login details and pressing "Log In" it stucks - I cannot press anything else and it also does not say "wrong p...

  • Newbie
  • I am having an Event tomorrow night and I downloaded the Spotify App on three tablets such as my computer. The thing is: After typing in my login details and pressing "Log In" it stucks - I cannot pr...
  • TheBrickSlayer
  • Roadie
  • 354 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 354 Views
  • 1 replies
  • 0 likes

Hacked premium account

Someones hacked my account and keeps stopping, adding and changing my music. I'm paying premium and can't use it. What am I meant to do?

  • Newbie
  • Someones hacked my account and keeps stopping, adding and changing my music. I'm paying premium and can't use it.  What am I meant to do?  
  • IguanaSetup
  • Community Legend
  • 345 Views
  • 1 replies
  • 0 likes
  • 345 Views
  • 1 replies
  • 0 likes

Need to help someone else log in

Hi, My sister is having trouble getting her email and password back. Is there I wat that she could go through the Spotify app for details? Because if she logs out, she won’t be able to get back in.

  • Newbie
  • Hi,   My sister is having trouble getting her email and password back. Is there I wat that she could go through the Spotify app for details? Because if she logs out, she won’t be able to get b...
  • Keanu_C
  • Community Legend
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Solved!! Error 408

Hi here~ I really need help for the error.That account is probably my thrid.I often have to do my playlist again after recreating an account because I can not access the old ones anymore. And not easy to remember all.I would like you to give me a per...

  • Visitor
  • Hi here~  I really need help for the error. That account is probably my thrid. I often have to do my playlist again after recreating an account because I can not access the old ones anymore...
  • Keanu_C
  • Community Legend
  • 470 Views
  • 1 replies
  • 0 likes
  • Account
  • 470 Views
  • 1 replies
  • 0 likes

PIN in a gift card

Hi: I've purchased a gift card "on line", and the receiver noticed me that is requested a PIN after entered the "Spotify Code". And she can't find where te PIN is?. I received a mail with this text: Dear Customer, Thank you for purchasing a Spotify p...

  • Newbie
  • Hi:   I've purchased a gift card "on line", and the receiver noticed me that is requested a PIN after entered the "Spotify Code". And she can't find where te PIN is?.   I received a...
  • junior356
  • Newbie
  • 3247 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 3247 Views
  • 2 replies
  • 0 likes

Solved!! Desconto

Eu possui a assinatura do Spotify Premium e cancelei antes que fosse feita a cobrança na minha conta novamente. Porém no outro dia foi descontado pelo ebanx o valor de 10 reais. E n foi estornado. Não gostei nada, aguardando a devolução.

  • Casual Listener
  • Eu possui a assinatura do Spotify Premium e cancelei antes que fosse feita a cobrança na minha conta novamente. Porém no outro dia foi descontado pelo ebanx o valor de 10 reais. E n foi estornado. Nã...
  • Bittencourt
  • Spotify Star
  • 429 Views
  • 3 replies
  • 0 likes
  • 429 Views
  • 3 replies
  • 0 likes

Forgot password

Forgot password but don’t have password for email account associated with Spotify account so can’t reset password

  • Newbie
  • Forgot password but don’t have password for email account associated with Spotify account so can’t reset password 
  • tonkintina
  • Newbie
  • 330 Views
  • 1 replies
  • 0 likes
  • 330 Views
  • 1 replies
  • 0 likes

Acesso plano familia

Nao consigo fazer com que um membro use o spotify familia. Envio o convite e aparece uma mensagem dizendo; Você não pode entrar neste plano premiu familiar.

  • Newbie
  • Nao consigo fazer com que um membro use o spotify familia. Envio o convite e aparece uma mensagem dizendo;  Você não pode entrar neste plano premiu familiar.
  • Bittencourt
  • Spotify Star
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Someone was on my account, now it says I have no account - but my friends can still see my profile?

My account recently was playing music from a Firefox browser, which i don't use .I disconnected all devices and logged back in on mine, which seemed fine for a week. Then someone was listening to the same music on Firefox browser again, so I entered ...

  • Newbie
  • My account recently was playing music from a Firefox browser, which i don't use .I disconnected all devices and logged back in on mine, which seemed fine for a week. Then someone was listening to the...
  • anaoleksyn17
  • Newbie
  • 298 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Security
  • 298 Views
  • 1 replies
  • 0 likes

Getting all my emails in spanish.

So I think my account was "hacked" as random playlists started apearing with spanish names, adding a lot of songs I wouldn't listen too and since noone else has access to my account it had to be that, anyways I logged out everywhere, changed all my p...

  • Newbie
  • So I think my account was "hacked" as random playlists started apearing with spanish names, adding a lot of songs I wouldn't listen too and since noone else has access to my account it had to be that...
  • pip2309
  • Newbie
  • 812 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 812 Views
  • 1 replies
  • 0 likes

Can't change old zip code

Spotify experts, please help.My profile shows an old zip code - 2 houses before. When I try to update it says these fields are managed in my Facebook account: and then a list of fields, but not the zip code. In Facebook, I have not entered my address...

  • Casual Listener
  • Spotify experts, please help. My profile shows an old zip code - 2 houses before. When I try to update it says these fields are managed in my Facebook account: and then a list of fields, but not the...
  • pvk
  • Casual Listener
  • 915 Views
  • 2 replies
  • 0 likes
  • Account
  • 915 Views
  • 2 replies
  • 0 likes

Solved!! Changing Username

Yeah basically my username was set automatically by my email i didnt choose it and its really bad, possible to get it changed?

  • Newbie
  • Yeah basically my username was set automatically by my email i didnt choose it and its really bad, possible to get it changed?
  • mfrank5
  • Newbie
  • 12019 Views
  • 2 replies
  • 2 likes
  • Account
  • 12019 Views
  • 2 replies
  • 2 likes

Superuser Contribution 30 minutes of ad-free music not working

I've been experiencing a lot of this recently, the 30 minute ad-free video or recording will play, but more ads will still come up after a few songs. This doesn't happen every time, but it does happen often enough where it would happen a few times a ...

  • Newbie
  • I've been experiencing a lot of this recently, the 30 minute ad-free video or recording will play, but more ads will still come up after a few songs. This doesn't happen every time, but it does happe...
  • plm12334
  • Newbie
  • 15673 Views
  • 2 replies
  • 40 likes
  • 15673 Views
  • 2 replies
  • 40 likes

Logg in

hi when I log into my account I get logged out. I try to reset the password but I do not get an e-mail when I use my username.

  • Casual Listener
  • hi  when I log into my account I get logged out. I try to reset the password but I do not get an e-mail when I use my username. 
  • TrumpeK
  • Casual Listener
  • 623 Views
  • 3 replies
  • 0 likes
  • 623 Views
  • 3 replies
  • 0 likes

Spotify showing my real name rather than username

I have setup a username in Spotify, but when I try to share playlists it shows my real name rather than my username. Is there a way to have it show my username instead? I am not wanting people I don't know to know my real full name.

  • Newbie
  • I have setup a username in Spotify, but when I try to share playlists it shows my real name rather than my username. Is there a way to have it show my username instead? I am not wanting people I don'...
  • FFXVFTW
  • Music Fan
  • 1180 Views
  • 1 replies
  • 0 likes
  • Account
  • 1180 Views
  • 1 replies
  • 0 likes

Superuser Contribution Adicionar Familiar a Plano Premium

Todos moramos no mesmo endereço, mas recebi um e-mail dizendo que não foi possível verificar a minha conta e tiraram o spotify premium, estou com o free.Meu irmão me mandou o convite novamente mas quando coloco o endereço diz que não é possível eu en...

  • Newbie
  • Todos moramos no mesmo endereço, mas recebi um e-mail dizendo que não foi possível verificar a minha conta e tiraram o spotify premium, estou com o free. Meu irmão me mandou o convite novamente mas ...
  • Julian
  • Moderator
  • 460 Views
  • 1 replies
  • 0 likes
  • 460 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tengo problemas con el cobro de una cuenta que ya no está activa.

Hace mas de un mes desactive mi cuenta de spotify, sin embargo aún me aparece el cobro de ésta asociada a mi tarjeta, quisiera saber que debo hacer para que no me sigan cobrando un servicio que no ocupo y que pasa con el cobro que me hicieron este me...

  • Visitor
  • Hace mas de un mes desactive mi cuenta de spotify, sin embargo aún me aparece el cobro de ésta asociada a mi tarjeta, quisiera saber que debo hacer para que no me sigan cobrando un servicio que no oc...
  • Julian
  • Moderator
  • 415 Views
  • 1 replies
  • 0 likes
  • 415 Views
  • 1 replies
  • 0 likes

I can't find myself on Spotify for artists?

I tried copying the spotify url from my profile and i can't hit add after i paste it? What am i doing wrong? And why is this so difficult?

  • Casual Listener
  • I tried copying the spotify url from my profile and i can't hit add after i paste it? What am i doing wrong? And why is this so difficult?
  • Hubo
  • Community Legend
  • 14012 Views
  • 3 replies
  • 0 likes
  • Account
  • 14012 Views
  • 3 replies
  • 0 likes