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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1741 Views
  • 0 replies
  • 8 likes
  • Security
  • 1741 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 446874 Views
  • 970 replies
  • 108 likes
  • Account
  • 446874 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199421 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199421 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108555 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108555 Views
  • 72 replies
  • 11 likes

Superuser Contribution Unlinking Facebook?

I want to unlink my Facebook from Spotify. I looked at the help article on the subject, but I don't see a settings option when I click the arrow in the top-right corner. I just see "account" and "log out". Nothing about settings under account. I'm on...

  • Newbie
  • I want to unlink my Facebook from Spotify. I looked at the help article on the subject, but I don't see a settings option when I click the arrow in the top-right corner. I just see "account" and "log...
  • Alfredo
  • Roadie
  • 930 Views
  • 2 replies
  • 2 likes
  • Account
  • 930 Views
  • 2 replies
  • 2 likes

Superuser Contribution Cant connect to facebook

i have the windows 10 app for spotify and i click connect to facebook and it opens in the background. when i alt+ tab i can see its open but cant actually acess it. how can i fix this. also trying to link onb spotify website doesnt work

  • Newbie
  • i have the windows 10 app for spotify and i click connect to facebook and it opens in the background. when i alt+ tab i can see its open but cant actually acess it. how can i fix this. also trying to...
  • Alfredo
  • Roadie
  • 445 Views
  • 1 replies
  • 0 likes
  • 445 Views
  • 1 replies
  • 0 likes

Superuser Contribution Email Already Taken Error

So earlier, I had decided to delete my old spotify account as I wanted to unlink my Facebook from it but couldn't as I had made the account through Facebook. Anyway, I deleted the account and wanted to make a new account with the same email. However,...

  • Newbie
  • So earlier, I had decided to delete my old spotify account as I wanted to unlink my Facebook from it but couldn't as I had made the account through Facebook. Anyway, I deleted the account and wanted ...
  • Alfredo
  • Roadie
  • 1219 Views
  • 1 replies
  • 0 likes
  • 1219 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution HOW to change address for Premium Family?

I just upgraded to Premium Family. Before I could invite other family members, the system asked me to key in my home address (as they only allow family members "under one roof" to use the family package). Unfortunately, I made a mistake and need to e...

  • Casual Listener
  • I just upgraded to Premium Family. Before I could invite other family members, the system asked me to key in my home address (as they only allow family members "under one roof" to use the family pack...
  • Alfredo
  • Roadie
  • 24770 Views
  • 9 replies
  • 1 likes
  • Account
  • 24770 Views
  • 9 replies
  • 1 likes

Superuser Contribution Change of mailadress

HiIn my account I have my old mailaddress.When I try to change that mailadress to my new one, I have to write my password for old adress and I have forgotten that password.My new mailadress is:*snip*My old one is:*snip*How do I change to new mailadre...

  • Newbie
  • Hi In my account I have my old mailaddress. When I try to change that mailadress to my new one, I have to write my password for old adress and I have forgotten that password. My new mailadress is:...
  • Alfredo
  • Roadie
  • 644 Views
  • 1 replies
  • 0 likes
  • 644 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't connect to Facebook

Hi Guys I can't connect my Spotify to my Facebook account. I read a few different threats here and then tried manual connection, or the buttons in the apps, tried on my cell, in the dektop app or via browser but somehow every time I log in to Faceboo...

  • Casual Listener
  • Hi Guys  I can't connect my Spotify to my Facebook account.  I read a few different threats here and then tried manual connection, or the buttons in the apps, tried on my cell, in the dek...
  • Alfredo
  • Roadie
  • 8376 Views
  • 3 replies
  • 1 likes
  • Account
  • 8376 Views
  • 3 replies
  • 1 likes

Superuser Contribution Unlinking Spotify account from old PSN account

Hello! I would like to unlink my Spotify account from my old PSN account, which I currently have no way to access(forgot the E-Mail address which it is asigned to). I have a new PSN account, which I would really like to use Spotify on, but it isn't p...

  • Newbie
  •  Hello!   I would like to unlink my Spotify account from my old PSN account, which I currently have no way to access(forgot the E-Mail address which it is asigned to). I have a new PSN ac...
  • Alfredo
  • Roadie
  • 16866 Views
  • 6 replies
  • 7 likes
  • Account
  • 16866 Views
  • 6 replies
  • 7 likes

Solved!!Superuser Contribution Email Receipts

We would really like to get emailed receipts of our monthly subscription fee. As a businesses, our finance dept. requires itemized receipts each month and that's precisely what we need with our spotify subscription. Please make this happen.

  • Newbie
  • We would really like to get emailed receipts of our monthly subscription fee. As a businesses, our finance dept. requires itemized receipts each month and that's precisely what we need with our ...
  • Alfredo
  • Roadie
  • 2602 Views
  • 4 replies
  • 2 likes
  • 2602 Views
  • 4 replies
  • 2 likes

Spotify Premium Mischarge?

Hi there, I saw an ad on the Spotify.com website offering premium for €5.99 per month after the first trial month.So I signed up wanting to avail of this offer, I cancelled my Tidal subscribtion to switch over. When I completed everything and entered...

Screen Shot 2016-03-13 at 20.59.05.png Screen Shot 2016-03-13 at 20.59.47.png
  • Casual Listener
  • Hi there, I saw an ad on the Spotify.com website offering premium for €5.99 per month after the first trial month. So I signed up wanting to avail of this offer, I cancelled my Tidal subscribtion to...
  • christinaypay
  • Newbie
  • 1717 Views
  • 7 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1717 Views
  • 7 replies
  • 0 likes

Import from an account to other

Hi all community,I need your help please. I had a free account and there, all my preferred music (Albums, Artists, Playlists, Songs and everyting concerning to). Now, I have a Family Premium Suscription and I would like import all what I have in the ...

  • Casual Listener
  • Hi all community, I need your help please. I had a free account and there, all my preferred music (Albums, Artists, Playlists, Songs and everyting concerning to). Now, I have a Family Premium Suscri...
  • Luke
  • Spotify Star
  • 497 Views
  • 3 replies
  • 0 likes
  • Account
  • 497 Views
  • 3 replies
  • 0 likes

Problems Changing Emails

It promptly states in a bar that I can edit my profile information via facebook instead of using the section "edit profile". The changes have been resent and saved, but there are still no changes made onto my spotify account for my email. It still ha...

  • Casual Listener
  • It promptly states in a bar that I can edit my profile information via facebook instead of using the section "edit profile". The changes have been resent and saved, but there are still no changes mad...
  • user-removed
  • Not applicable
  • 1108 Views
  • 8 replies
  • 0 likes
  • 1108 Views
  • 8 replies
  • 0 likes

retrieve card data

I have the RG, CPF, data proving everything, receipts .... but I need you to give me the number of my own card and all the information I entered here on the site. For strictly particular reasons What do they suggest?

  • Casual Listener
  • I have the RG, CPF, data proving everything, receipts .... but I need you to give me the number of my own card and all the information I entered here on the site. For strictly particular reasons &nb...
  • Maxim
  • Spotify Star
  • 440 Views
  • 3 replies
  • 0 likes
  • Account
  • 440 Views
  • 3 replies
  • 0 likes

Can`t log-in with Internet connection?

Hi! I`m having this problem on my phone in the last past days. I can`t connect to Spotify app when I`m connected to the Internet. Offline works just fine! Does anyone know why I`m having these problems?

  • Newbie
  • Hi! I`m having this problem on my phone in the last past days. I can`t connect to Spotify app when I`m connected to the Internet. Offline works just fine! Does anyone know why I`m having these proble...
  • Luke
  • Spotify Star
  • 504 Views
  • 3 replies
  • 0 likes
  • 504 Views
  • 3 replies
  • 0 likes

"lost account" no playlists when I log in.

woke up today to the sight of being loged out of spotify(I never do) and when I log back in there is no playlists anymore, all gone. I know I f-ed up once and got a fb-acc few years ago, logged in to that to see if they were merged. and still there w...

  • Visitor
  • woke up today to the sight of being loged out of spotify(I never do) and when I log back in there is no playlists anymore, all gone. I know I f-ed up once and got a fb-acc few years ago, logged in to...
  • Noah
  • Spotify Star
  • 503 Views
  • 1 replies
  • 0 likes
  • 503 Views
  • 1 replies
  • 0 likes

Excluir conta

Olá, desejo excluir minha conta permanente.

  • Newbie
  • Olá, desejo excluir minha conta permanente.
  • Bittencourt
  • Spotify Star
  • 247105 Views
  • 24 replies
  • 19 likes
  • Account
    Free
  • 247105 Views
  • 24 replies
  • 19 likes

Superuser Contribution Can't change my email

How can I change my email? I no longer have access to the original email I used when I created a spotify account several years ago. Due to the fact that it was a university email, I no longer have access to said email account. When I try to change th...

  • Visitor
  • How can I change my email? I no longer have access to the original email I used when I created a spotify account several years ago. Due to the fact that it was a university email, I no longer have ac...
  • SergioDavid
  • Roadie
  • 339 Views
  • 1 replies
  • 1 likes
  • 339 Views
  • 1 replies
  • 1 likes

Superuser Contribution No Access to Email, Must Reset Password

Spotify premium account is logged in on my laptop, but has logged out on my phone. The email I created the account with has since been shut down, so I can't access any emails that have my password information. I need to either figure out of my passwo...

  • Newbie
  • Spotify premium account is logged in on my laptop, but has logged out on my phone. The email I created the account with has since been shut down, so I can't access any emails that have my password in...
  • SergioDavid
  • Roadie
  • 375 Views
  • 1 replies
  • 0 likes
  • 375 Views
  • 1 replies
  • 0 likes

Superuser Contribution Need help

I forgot the password for my account and also have lost the email it’s connected to. I need to cancel my premium membership but I can not do this because I can’t log on to my account online.my account username is: itsbasicly PLEASE HELP

  • Newbie
  • I forgot the password for my account and also have lost the email it’s connected to. I need to cancel my premium membership but I can not do this because I can’t log on to my account online. my acco...
  • SergioDavid
  • Roadie
  • 367 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 367 Views
  • 1 replies
  • 0 likes

Superuser Contribution Getting facebook connection temporary error :(

"Sorry there has been a temporary error, please try again later." error when trying to connect facebook.

  • Newbie
  • "Sorry there has been a temporary error, please try again later." error when trying to connect facebook.
  • SergioDavid
  • Roadie
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disattivare abbonamento spotify premium

Salve.. ho un problema ! Ho dimenticato sia l ‘ account che L email per entrare su spotify.. ma avendo L abbonamento sto continuando a pagare senza poter usare spotify non ricordandomi le credenziali. C’è un modo per disattivare l’Abbonamento?

  • Visitor
  • Salve.. ho un problema ! Ho dimenticato sia l ‘ account che L email per entrare su spotify.. ma avendo L abbonamento sto continuando a pagare senza poter usare spotify non ricordandomi le credenziali...
  • SergioDavid
  • Roadie
  • 1714 Views
  • 1 replies
  • 0 likes
  • 1714 Views
  • 1 replies
  • 0 likes