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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

82085 Views

9 replies

2 likes

Account
Login
  • 82085 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

657563 Views

13 replies

4 likes

Account
  • 657563 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

738939 Views

18 replies

29 likes

  • 738939 Views
  • 18 replies
  • 29 likes

Cannot reset password

The problem is this - I registered using the web site and it did not ask me to verify my password - but it did ask me to do so with my email address.Now the problem is that I have mistyped my password and now cannot access my account from another dev...

Newbie

The problem is this - I registered using the web site and it did not ask me to verify my password - but it did ask me to do so with my email address. Now the problem is that I have mistyped my passw...

Luke

Spotify Star

327 Views

1 replies

0 likes

  • 327 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to set spotify online?

Hi! Can i ask how to set online my spotify because it's says that "Spotify set offline" then i log out my spotify when i logged in again it says "please go online , your spotify set offline" how to fix this? I can log in anymore and my premium is not...

Newbie

Hi! Can i ask how to set online my spotify because it's says that "Spotify set offline" then i log out my spotify when i logged in again it says "please go online , your spotify set offline" how to f...

user-removed

Not applicable

22652 Views

1 replies

2 likes

  • 22652 Views
  • 1 replies
  • 2 likes

Superuser Contribution Re: Subscribe Premium account in Viet Nam

I live in Vietnam but in my profile, country setting is US. I donot know why and cannot change it

Newbie

I live in Vietnam but in my profile, country setting is US. I donot know why and cannot change it

user-removed

Not applicable

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Superuser Contribution via Facebook with an old email (please help, it's hard)

I created a spotify account via facebook years ago, with an old email to which I have no longer access. I changed it on Facebook and I figured that would've been changed on Spotify too. As you know, it didn't happen, but I only noticed a few days ago...

Casual Listener

I created a spotify account via facebook years ago, with an old email to which I have no longer access. I changed it on Facebook and I figured that would've been changed on Spotify too. As you know, ...

Guido

Spotify Legend

594 Views

1 replies

0 likes

  • 594 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify South Africa and Sonos

I have signed up to Spotify Premium, thank you for finally coming to SA and for a great service BUT please please please could you update your licencing with Sonos to allow your service to be listed on there music service options page as i can use my...

Casual Listener

I have signed up to Spotify Premium, thank you for finally coming to SA and for a great service BUT please please please could you update your licencing with Sonos to allow your service to be listed ...

apfk72

Regular

1161 Views

10 replies

4 likes

  • 1161 Views
  • 10 replies
  • 4 likes

Solved!! Subscribe Premium account in Viet Nam

I just create the new account in Viet Nam and tried to subscription account. After enter credit card, I got the message: Payment failed. Try again, or use a different payment method. What should I do?

Casual Listener

I just create the new account in Viet Nam and tried to subscription account. After enter credit card, I got the message: Payment failed. Try again, or use a different payment method. What should...

manhnguyenn

Casual Listener

1245 Views

2 replies

0 likes

  • 1245 Views
  • 2 replies
  • 0 likes

Can't change details of my profile

Im trying to change country setting on my profile. I followed the instructions on the FAQ page,but when i press save settings the email block tern red and it says 'this email adress already in use' as if im trying to create a new acount on the same a...

Casual Listener

Im trying to change country setting on my profile. I followed the instructions on the FAQ page,but when i press save settings the email block tern red and it says 'this email adress already in use' a...

Amitlev

Casual Listener

472 Views

2 replies

0 likes

  • 472 Views
  • 2 replies
  • 0 likes

Share playlist.-

Hi, it's possible to share playlist between different accounts of the same Family Plan? Thanks...

Newbie

Hi, it's possible to share playlist between different accounts of the same Family Plan? Thanks...

imattolo

Community Legend

431 Views

2 replies

0 likes

  • 431 Views
  • 2 replies
  • 0 likes

I beleive i have been hacked and all my playlists got deleted and replaced..

Hello! When I logged in to spotify this saturday, all of my playlists where erased, and replaced with 5 new spanish playlists..I changed my password to a more difficult password right away, and logged out from all units.I was able to restore some of ...

Casual Listener

Hello!   When I logged in to spotify this saturday, all of my playlists where erased, and replaced with 5 new spanish playlists.. I changed my password to a more difficult password right away...

HilmarIngi

Newbie

446 Views

3 replies

0 likes

Account
Security
  • 446 Views
  • 3 replies
  • 0 likes

"Recently Played" showing unrecognized music

Lately my "Recently Played" list has shown polish music that I have definately not been listening to. I have logged out of all sessions and still the problem persists. I think someone is using my account. I changed my password and it didn't help. Am ...

Newbie

Lately my "Recently Played" list has shown polish music that I have definately not been listening to. I have logged out of all sessions and still the problem persists. I think someone is using my acc...

imattolo

Community Legend

797 Views

1 replies

0 likes

  • 797 Views
  • 1 replies
  • 0 likes

can't login - one plus 5t -SOLVED!!!

Hi, I've been trying to login to my Spotify user from Israel (the application is now available there) on my Oneplus 5t but can't do it. When i press the log in button it's just processing and does nothing- and no error message is showing. I know that...

Newbie

Hi,    I've been trying to login to my Spotify user from Israel (the application is now available there) on my Oneplus 5t but can't do it. When i press the log in button it's just process...

555 Views

0 replies

0 likes

Login
  • 555 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cannot link account to Facebook on Desktop, Spotify Website nor on the App

Hi, As per the title I am having quite an issue linking my account to Facebook. Pressing on the 'Connect to Facebook' button does nothing in the Desktop app, same with the Android app and if I try to do it on a browser (tried both Chrome and Microsof...

Newbie

Hi,   As per the title I am having quite an issue linking my account to Facebook. Pressing on the 'Connect to Facebook' button does nothing in the Desktop app, same with the Android app and if...

Guido

Spotify Legend

439 Views

1 replies

0 likes

Account
  • 439 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to UNrevoke hulu?

So I accidently pressed the "Revoke Access" button for HULU and I don't know how to undo it? HELP!!!!!

Newbie

So I accidently pressed the "Revoke Access" button for HULU and I don't know how to undo it? HELP!!!!!

Katerina

Spotify Legend

652 Views

1 replies

0 likes

Other
  • 652 Views
  • 1 replies
  • 0 likes

Superuser Contribution payment problem

hi!i can not use my credit card that i've used for spotify for a year. i contacted my bank, there is no problem with my card also i use this card for another online applications. i'm trying for 4-5 days but nothing is changed. do you guess what the p...

Casual Listener

hi! i can not use my credit card that i've used for spotify for a year. i contacted my bank, there is no problem with my card also i use this card for another online applications. i'm trying for 4-5...

inismonas

Casual Listener

804 Views

2 replies

0 likes

Account
Premium
  • 804 Views
  • 2 replies
  • 0 likes

Unknown emailadrsss connected to profile

Help, I think my profile has been hacked!I have discovered that my email adress have been switched out to a unknown adress and my password does not work anymore. This raises a lot of concern with me.Luckily I can still log in via my facebook profile ...

Newbie

Help, I think my profile has been hacked! I have discovered that my email adress have been switched out to a unknown adress and my password does not work anymore. This raises a lot of...

IguanaSetup

Community Legend

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

Can't enter my spotify account, and Facebook seems to have created a new one.

Yesterday my spotifyaccount informed me that i needed to sign in, even though I'm usually automatically signed in. I couldn't get my password right, so I tried to sign in through Facebook. (first time, the account is 8years or so). Instead it created...

Visitor

Yesterday my spotifyaccount informed me that i needed to sign in, even though I'm usually automatically signed in. I couldn't get my password right, so I tried to sign in through Facebook. (first tim...

user-removed

Not applicable

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Superuser Contribution My account is not eligible

Please fix my account.. I choose premium but tells me your not eligible..

Casual Listener

Please fix my account.. I choose premium but tells me your not eligible.. 

Katerina

Spotify Legend

9985 Views

1 replies

0 likes

Account
  • 9985 Views
  • 1 replies
  • 0 likes

Login problem in spotify app

I am unable to login in spotify app with coreeco details but when i tried to login in browser it logged me in so please fix this problem thankyou Username - Sagar2704Email- *snip*

Newbie

I am unable to login in spotify app with coreeco details but when i tried to login in browser it logged me in so please fix this problem thankyou   Username - Sagar2704 Email- *snip*

Luke

Spotify Star

295 Views

1 replies

0 likes

  • 295 Views
  • 1 replies
  • 0 likes

I need to change my username

Hello, I need to change my password (I’ve forgotten it) but I accidentally misspelled my email account when making my Spotify account so I can’t do the normal change password thing. Please help!!!

Newbie

Hello, I need to change my password (I’ve forgotten it) but I accidentally misspelled my email account when making my Spotify account so I can’t do the normal change password thing. Please help!!!

songassistant

Composer

562 Views

3 replies

0 likes

Account
  • 562 Views
  • 3 replies
  • 0 likes

Superuser Contribution Deleted Facebook account

I use spotify through my facebook account, but just deleted that facebook account. Is it possible to retain my playlists, etc.?

Newbie

I use spotify through my facebook account, but just deleted that facebook account. Is it possible to retain my playlists, etc.?

Guido

Spotify Legend

342 Views

1 replies

0 likes

Account
  • 342 Views
  • 1 replies
  • 0 likes