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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80362 Views

9 replies

2 likes

Account
Login
  • 80362 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653703 Views

13 replies

4 likes

Account
  • 653703 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734113 Views

18 replies

29 likes

  • 734113 Views
  • 18 replies
  • 29 likes

Superuser Contribution Connexion impossible

Bonjour j'ai un compte spotify depuis plus de 2 ans et depuis peu impossible de me connecter. En creant un nouveau compte ca fonctionne mais je veux utiliser mon compte habituelle pour les sauvegardesMerci

Newbie

Bonjour j'ai un compte spotify depuis plus de 2 ans et depuis peu impossible de me connecter.  En creant un nouveau compte ca  fonctionne mais je veux utiliser mon compte habituelle pour l...

Guido

Spotify Legend

635 Views

1 replies

0 likes

  • 635 Views
  • 1 replies
  • 0 likes

Logging out automatically after logging in

I accidentally logged out of my account, yesterday and then, after resetting my password (as i forgot the original), logged in successfully and played music. But after some hours i opened the app and found that I'm logged out again, therefore i logge...

Newbie

I accidentally logged out of my account, yesterday and then, after resetting my password (as i forgot the original), logged in successfully and played music.  But after some hours i opened the ...

Luke

Spotify Star

776 Views

1 replies

0 likes

  • 776 Views
  • 1 replies
  • 0 likes

CREDIT CARD CHARGES

Hi , Spotify has been charging my Master card for the last 2months. Why is spotify charging my credit card? The last credit card charge on Regards, Jeff

Newbie

Hi , Spotify has been charging my Master card for the last 2months. Why is spotify charging my credit card?  The last credit card charge on </mod snip cc details>   Regar...

Jacob

Community Legend

535 Views

1 replies

0 likes

Other
Subscription
  • 535 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas con premium

Pague mi cuenta premium , pasan 2 dias y deja de ser premium, luego debo volver a inscribir mi tarjeta de credito y asi sucesivamente . Que hago? Gracias .

Newbie

Pague mi cuenta premium , pasan 2 dias y deja de ser premium, luego debo volver a inscribir mi tarjeta de credito y asi sucesivamente . Que hago? Gracias .

Guido

Spotify Legend

331 Views

1 replies

0 likes

Account
Login
Premium
Subscription
  • 331 Views
  • 1 replies
  • 0 likes

Help: Using Spotify at home and on the move

I have the Spotify Premium family plan. My account is hooked up to our Amazon Echo, as well as on my phone, and my wife has her own on her phone. If I'm outside the house listening to music, and she plays a song on the Amazon Echo, since it's on my a...

Newbie

I have the Spotify Premium family plan. My account is hooked up to our Amazon Echo, as well as on my phone, and my wife has her own on her phone.   If I'm outside the house listening to music,...

osornios

Spotify Star

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Creating new account can I keep downloaded music.

Hi.I created my spotify account with facebook, which has a deactivated email and I cannot change it, and strongly dislike how my username is random numbers , and I want to make a new account with a new email because of it. I will be purchasing premiu...

Newbie

Hi. I created my spotify account with facebook, which has a deactivated email and I cannot change it, and strongly dislike how my username is random numbers , and I want to make a new account with a...

Jacob

Community Legend

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Superuser Contribution DOPPIO ACCOUNT MA UNO NON TRASMIGRATO

Buongiorno,sono passato a Premiujm Family. Avevo due account diversi con differenti playlist. Sul Premium Family ho adesso solo l'account che ho indicato nel passaggio. Come faccio ad avere le playlist del secondo account, o anche il secondo account ...

Visitor

Buongiorno, sono passato a Premiujm Family. Avevo due account diversi con differenti playlist. Sul Premium Family ho adesso solo l'account che ho indicato nel passaggio. Come faccio ad avere le play...

Guido

Spotify Legend

429 Views

1 replies

0 likes

Account
  • 429 Views
  • 1 replies
  • 0 likes

Superuser Contribution I CAN'T LOG IN. HELP PLEASE!!

I was using the offline mode. And I accidentally logged out from my acount. Now, I can not log in because it says be online. But I can not be online because I was using the offline mode, when I logged out. PLEASE HELP

Newbie

I was using the offline mode. And I accidentally logged out from my acount. Now, I can not log in because it says be online. But I can not be online because I was using the offline mode, when I logge...

ZullyB

Roadie

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

Spotify profile picture

Sick of my picture on Spotify. How do I change my spotify profile picture to my instagram picture (instead of my facebook picture)?

Newbie

Sick of my picture on Spotify.  How do I change my spotify profile picture to my instagram picture (instead of my facebook picture)?

fipper-us

Newbie

1977 Views

2 replies

0 likes

  • 1977 Views
  • 2 replies
  • 0 likes

All playlists deleted

Yesterday while in class my spotify started playing a random playlist, so I immediately logged out of all devices and changed my password. Asked everyone possible if they had accessed my account, but noone had. After this happened I also noticed that...

Newbie

Yesterday while in class my spotify started playing a random playlist, so I immediately logged out of all devices and changed my password. Asked everyone possible if they had accessed my account, but...

Luke

Spotify Star

871 Views

1 replies

0 likes

  • 871 Views
  • 1 replies
  • 0 likes

Spotify username is a bunch of letters and numbers, and resetting my password canned my old account!

So this is my 2nd account i've made for my carrer with the intention of adding stuff to my promo playlist and crud, and the 1st account I hate. My original account's screenname was "Statichoodlum", when I signed up, it showed Statichoodlum as the scr...

Newbie

So this is my 2nd account i've made for my carrer with the intention of adding stuff to my promo playlist and crud, and the 1st account I hate. My original account's screenname was "Statichoodlum", w...

Jacob

Community Legend

568 Views

1 replies

0 likes

  • 568 Views
  • 1 replies
  • 0 likes

Getting the 60 day free trial

I decided to get the 60 day free trial after seeing ads about it. Though when i activated the free trial I only got a 30 day free trial. Why is this happening???

Casual Listener

I decided to get the 60 day free trial after seeing ads about it. Though when i activated the free trial I only got a 30 day free trial. Why is this happening???

Maxim

Spotify Star

26305 Views

5 replies

0 likes

Free
Premium
  • 26305 Views
  • 5 replies
  • 0 likes

Abroad

Casual Listener

Maxim

Spotify Star

1050 Views

3 replies

0 likes

  • 1050 Views
  • 3 replies
  • 0 likes

username

When I originally created my Spotify account it was connected to my Facebook. I have since deleted my Facebook and now my username is just a bunch of numbers. Can I please change this?

Newbie

When I originally created my Spotify account it was connected to my Facebook. I have since deleted my Facebook and now my username is just a bunch of numbers. Can I please change this?

Luke

Spotify Star

1031 Views

1 replies

2 likes

  • 1031 Views
  • 1 replies
  • 2 likes

Superuser Contribution Login problems - not abroad anymore

Hello. I’m trying to login but the app still thinks I’m abroad when I’m actually stateside. It won’t let me login via FB or my email and password. Help.

Newbie

Hello. I’m trying to login but the app still thinks I’m abroad when I’m actually stateside. It won’t let me login via FB or my email and password. Help. 

Melody

Spotify

341 Views

1 replies

0 likes

Account
Login
  • 341 Views
  • 1 replies
  • 0 likes

Artist with many profiles

Hi! I´m a label manager and few days ago we release an ep of an artist called Thimble. As I can see, this artist have many profiles, almost one for each release. He told me that all that release are from him, but don´t understant why so many profiles...

Newbie

Hi! I´m a label manager and few days ago we release an ep of an artist called Thimble. As I can see, this artist have many profiles, almost one for each release. He told me that all that release are ...

osornios

Spotify Star

989 Views

1 replies

0 likes

  • 989 Views
  • 1 replies
  • 0 likes

horrible customer service

My account was hacked ive been emailing some kind of bot about the issue and there asking for a screen shot of my bank statement seems fishy there should be some kind of hotline on there web site after i get this problem resolved ill never use this a...

Newbie

My account  was hacked ive been emailing some kind of bot about the issue and there asking for a screen shot of my bank statement seems fishy there should be some kind of hotline on there web si...

Jacob

Community Legend

541 Views

1 replies

1 likes

  • 541 Views
  • 1 replies
  • 1 likes

Hacked account all playlists removed

I wanted to listen to my Spotify today and I couldn’t log in so I thought I forgot my password so I reset it and made a new password and logged in and all my playlists were gone ! I only had two playlists with some German music I have never seen befo...

Newbie

I wanted to listen to my Spotify today and I couldn’t log in so I thought I forgot my password so I reset it and made a new password and logged in and all my playlists were gone ! I only had two play...

Sebasty

Community Legend

290 Views

1 replies

0 likes

  • 290 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change email adres

This is a bug, not idea. When I change email adress this change is instant. After second change I'm getting confirmation email. Email should be sent with every email change request.

Newbie

This is a bug, not idea.  When I change email adress this change is instant. After second change I'm getting confirmation email. Email should be sent with every email change request.

ZullyB

Roadie

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes

Cant login

Hi Can you help me to fix my problem? my problem is i cant login but my email and password are correct

Newbie

Hi  Can you help me to fix my problem?  my problem is i cant login but my email and password are correct

Luke

Spotify Star

929 Views

1 replies

0 likes

  • 929 Views
  • 1 replies
  • 0 likes