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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 414895 Views
  • 965 replies
  • 108 likes
  • Account
  • 414895 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1181580 Views
  • 119 replies
  • 116 likes
  • Account
  • 1181580 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 102152 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 102152 Views
  • 68 replies
  • 10 likes

ACCOUNT HACKED

The account https://open.spotify.com/user/kimbyz?si=3i72C0uOSPGfTuAhpNNPcQ is hacked which is unacceptable. Everything has been deleted, and I need everything back. The account is linked to a family premium subscription. Please, I’ve already emailed ...

  • Casual Listener
  • The account https://open.spotify.com/user/kimbyz?si=3i72C0uOSPGfTuAhpNNPcQ   is hacked which is unacceptable. Everything has been deleted, and I need everything back.  The account ...
  • Luke
  • Spotify Star
  • 496 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Security
  • 496 Views
  • 5 replies
  • 0 likes

Help for student premium registration

I need help. Seems sheerID does not verify my documents (all are readable and clean and all are payments of my tuition fee)

  • Newbie
  • I need help. Seems sheerID does not verify my documents (all are readable and clean and all are payments of my tuition fee) 
  • ibrahimislr
  • Newbie
  • 321 Views
  • 2 replies
  • 0 likes
  • 321 Views
  • 2 replies
  • 0 likes

Exporting my playlist from one account and importing to another

I created my Spotify account with a Facebook login. It's my understanding that to make my account stand alone, I need to create a new Spotify account. How can I transfer my play list over?

  • Visitor
  • I created my Spotify account with a Facebook login. It's my understanding that to make my account stand alone, I need to create a new Spotify account.  How can I transfer my play list over? &n...
  • prashantk100
  • Casual Listener
  • 18863 Views
  • 3 replies
  • 1 likes
  • 18863 Views
  • 3 replies
  • 1 likes

Superuser Contribution Dubbel account?

Er is bij mij iets vreemds aan de hand. Ik ben gisteren over gegaan naar een nieuwe iPhone, en bij het inloggen op Spotify kwam ik er achter dat ik blijkbaar een dubbel account heb. Om in te loggen op mijn nieuwe iPhone checkte ik even op welk mailad...

  • Casual Listener
  • Er is bij mij iets vreemds aan de hand. Ik ben gisteren over gegaan naar een nieuwe iPhone, en bij het inloggen op Spotify kwam ik er achter dat ik blijkbaar een dubbel account heb.   Om in te...
  • renzeklamer
  • Casual Listener
  • 3058 Views
  • 3 replies
  • 0 likes
  • 3058 Views
  • 3 replies
  • 0 likes

Solved!! Forgot password, wrong email

Hello,I want to change my password since I cant seem to remember it. I changed it so that my ex gf couldnt log in. This was over a year ago, but now I can only log in through Facebook. Im planning on deleting my Facebook and therefor I want to be abl...

  • Casual Listener
  • Hello, I want to change my password since I cant seem to remember it. I changed it so that my ex gf couldnt log in. This was over a year ago, but now I can only log in through Facebook. Im plannin...
  • Doevelaer
  • Casual Listener
  • 3467 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Security
  • 3467 Views
  • 3 replies
  • 0 likes

i want to completely delete my spotify account

i want to delete my spotify account so i can put my current email in my new account

  • Newbie
  • i want to delete my spotify account so i can put my current email in my new account 
  • phan_times
  • Community Legend
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

Account name string of letters and numbers

Hey I have just signed up to Spotify and my user account comes up as a random string of letters and numbers. Anyone know why is this?!

  • Newbie
  • Hey I have just signed up to Spotify and my user account comes up as a random string of letters and numbers. Anyone know why is this?!
  • SirensAE
  • Newbie
  • 367 Views
  • 2 replies
  • 0 likes
  • 367 Views
  • 2 replies
  • 0 likes

Barred account

I was on a live chat with customer support and they ended up barring my account so no one could access it (sine someone had hacked it) I now cannot log on nor change the password. Help? I was using the account “breezy1410”

  • Visitor
  • I was on a live chat with customer support and they ended up barring my account so no one could access it (sine someone had hacked it) I now cannot log on nor change the password. Help? I was using t...
  • Maxim
  • Spotify Star
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Language selection for audiobooks

Hello, I'm living in Switzerland and I only see audiobooks in German and English. I am leaving in the french part of Switzerland, speaking french and like to see french audiobooks. Best

  • Newbie
  • Hello,   I'm living in Switzerland and I only see audiobooks in German and English. I am leaving in the french part of Switzerland, speaking french and like to see french audiobooks.   ...
  • Maxim
  • Spotify Star
  • 865 Views
  • 1 replies
  • 4 likes
  • Account
  • 865 Views
  • 1 replies
  • 4 likes

Commercials

I got a new computer and downloaded Spotify and then signed in with my account and now I am getting commercials when I didn't before. Any suggestions?

  • Newbie
  • I got a new computer and downloaded Spotify and then signed in with my account and now I am getting commercials when I didn't before.  Any suggestions?  
  • user-removed
  • Not applicable
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

Unauthorized Artist in Library

Hi Everyone, I noticed in my Library under Various Artists an artist that I have never searched for or listened to. Goes under the name Exquisite Noise. I can't find anyway to remove this artist from my Library. Any tips? Cheers,Cliff

  • Regular
  • Hi Everyone,   I noticed in my Library under Various Artists an artist that I have never searched for or listened to. Goes under the name Exquisite Noise.   I can't find anyway to ...
  • cmark
  • Regular
  • 866 Views
  • 10 replies
  • 0 likes
  • Account
  • 866 Views
  • 10 replies
  • 0 likes

Double billing

How can I stop Spotify taking two subscription fees from my bank account? I'd like them to stop and also refund.

  • Newbie
  • How can I stop Spotify taking two subscription fees from my bank account? I'd like them to stop and also refund.
  • user-removed
  • Not applicable
  • 302 Views
  • 1 replies
  • 0 likes
  • 302 Views
  • 1 replies
  • 0 likes

Wrong email address and forgotton password help!

Just signed up to Spotify, i've forgotton my password and noticed that i've put the wrong email address in so can't change my password!Could admin change my email address please? have filled in a contact form, but i'm worried i won't get an email sen...

  • Newbie
  • Just signed up to Spotify, i've forgotton my password and noticed that i've put the wrong email address in so can't change my password! Could admin change my email address please? have filled in a c...
  • forevasmiles
  • Newbie
  • 5326 Views
  • 4 replies
  • 0 likes
  • 5326 Views
  • 4 replies
  • 0 likes

Member removed from family plan

See, I was sharing a family plan with my sister, I had the intention to add a different card for the payment method, so I cancelled premium and when it expired I added a new payment method and got premium again. I was able to log in with Facebook and...

  • Newbie
  • See, I was sharing a family plan with my sister, I had the intention to add a different card for the payment method, so I cancelled premium and when it expired I added a new payment method and got pr...
  • joel2762
  • Music Fan
  • 442 Views
  • 1 replies
  • 0 likes
  • 442 Views
  • 1 replies
  • 0 likes

Deactivated Facebook, cant log in

I deleted my Facebook account and that was how I logged into my Spotify. I have tried logging in with the Facebook email and still nothing. Please help.

  • Newbie
  • I deleted my Facebook account and that was how I logged into my Spotify. I have tried logging in with the Facebook email and still nothing. Please help.
  • user-removed
  • Not applicable
  • 350 Views
  • 1 replies
  • 0 likes
  • Account
  • 350 Views
  • 1 replies
  • 0 likes

Spotify doesn't accept my Credit Cards

Hi;I was family plan member until 2 days ago. But it changed to free because of insufficient balance problem. Now I would like to be premium member. But Spotify doesn't accept any of my credit cards. Do you have any idea ??

  • Casual Listener
  • Hi; I was family plan member until 2 days ago. But it changed to free because of insufficient balance problem. Now I would like to be premium member. But Spotify doesn't accept any of my credit card...
  • SinToy
  • Casual Listener
  • 744 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 744 Views
  • 2 replies
  • 0 likes

Solved!! Someone else using my account.

Recently I’ve been having problems with people that I don’t know using my account. Cutting in and changing the song, creating playlist etc. When this happens I do the log out everywhere and reset my password. I sent an email to Spotify about it but n...

  • Casual Listener
  • Recently I’ve been having problems with people that I don’t know using my account.  Cutting in and changing the song, creating playlist etc.  When this happens I do the log out everywhere a...
  • Sitdown
  • Casual Listener
  • 1012 Views
  • 2 replies
  • 0 likes
  • 1012 Views
  • 2 replies
  • 0 likes

10000 songs limit

Just hit the 10k limit today.Never knew before that there was such a limit. I've been premium with a familial account for over 2 years. 400$ later I figure that I need to start to delete stuff. If i knew in the beginning I would have never become pre...

  • Newbie
  • Just hit the 10k limit today. Never knew before that there was such a limit. I've been premium with a familial account for over 2 years. 400$ later I figure that I need to start to delete stuff. If ...
  • Gavingks
  • Music Fan
  • 2852 Views
  • 3 replies
  • 28 likes
  • 2852 Views
  • 3 replies
  • 28 likes

Superuser Contribution Cobro indebido de Spotify

Buen dia, Me cobraron dos veces como universitario y aun mi cuenta es gratis??A quien debo dirigirme???

  • Newbie
  • Buen dia,    Me cobraron dos veces  como universitario y aun mi cuenta es gratis?? A quien debo dirigirme???
  • Julian
  • Moderator
  • 433 Views
  • 1 replies
  • 0 likes
  • 433 Views
  • 1 replies
  • 0 likes

Superuser Contribution Keeps telling me my Facebook password is wrong and won't let me sign in.

NEED HELP. Trying to listen to some tunes. I haven't changed my password don't know why I'm even signed out of my account

  • Newbie
  • NEED HELP. Trying to listen to some tunes. I haven't changed my password don't know why I'm even signed out of my account
  • Julian
  • Moderator
  • 575 Views
  • 1 replies
  • 0 likes
  • Login
  • 575 Views
  • 1 replies
  • 0 likes