Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 3
3 weeks ago
359 Views
0 replies
6 likes
Security

359 Views
0 replies
6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
a week ago
Faithless2o
Regular
438917 Views
970 replies
108 likes
Account

438917 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1194897 Views
119 replies
116 likes
Account

1194897 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-07-25 1:55:12 PM
Hobbit70
Visitor
106710 Views
70 replies
11 likes
Account
Login
Premium

106710 Views
70 replies
11 likes

Play on Two Devices at once

This is what I am trying to see if I can do: Play a "go to sleep" playlist in my son's room to get him to sleep and "favorites" playlist on my laptop so I can do work (without falling asleep) simultaneously.. Would I be able to do that if I get premi...

Ceindy
Newbie
This is what I am trying to see if I can do: Play a "go to sleep" playlist in my son's room to get him to sleep and "favorites" playlist on my laptop so I can do work (without falling asle...
2014-03-16 2:59:32 PM
2018-03-22 7:39:18 PM
echawqui
Newbie
88113 Views
8 replies
2 likes
Other
Premium

88113 Views
8 replies
2 likes

Superuser Contribution Country problem

I have spotify premium. I got it in Turkey but when i moved Italy, Spotify changed my membership. Now i am basic user but i am paying for premium. Can you please help me? Also, spotify help doesnt useful.

Nazligabrali
Newbie
I have spotify premium. I got it in Turkey but when i moved Italy, Spotify changed my membership. Now i am basic user but i am paying for premium. Can you please help me? Also, spotify help doesnt us...
2018-03-20 12:37:48 AM
2018-03-22 6:55:32 PM
Julian
Moderator
375 Views
1 replies
0 likes

375 Views
1 replies
0 likes

Superuser Contribution Spotify Account Details not reflecting account details Facebook

Hi there, I have changed my email address on Facebook a very long time ago. I noticed on my spotify it's still on my old email address and it won't let me change it. I'm getting this notice instead "You can edit your email address, gender, and birthd...

Jiarrhea
Regular
Hi there, I have changed my email address on Facebook a very long time ago. I noticed on my spotify it's still on my old email address and it won't let me change it. I'm getting this notice ...
2018-02-28 3:44:31 AM
2018-03-22 6:41:28 PM
Alfredo
Roadie
644 Views
4 replies
0 likes

644 Views
4 replies
0 likes

Solved!! Moved to other country

Hi While ago we moved to another country from USA (South Carolina) to Europe (Czech Republic). And bank blocked my debit card just a few days ago which I am using for payments (Spotify Premium). So all my music is located mostly in the USA also my di...

BrouweTravel
Casual Listener
Hi 🙂 While ago we moved to another country from USA (South Carolina) to Europe (Czech Republic). And bank blocked my debit card just a few days ago which I am using for paymen...
2018-03-18 10:44:45 AM
2018-03-22 6:30:22 PM
BrouweTravel
Casual Listener
520 Views
2 replies
0 likes
Account
Premium

520 Views
2 replies
0 likes

Solved!! A device I don't own or use is connected to my Spotify and I want to get it off!!

A PS4 has somehow gotten my account, and is using it, and it is not mine and I don't recognize it, I need to get rid of this device on my account! Please help!

Beastwithn
Newbie
A PS4 has somehow gotten my account, and is using it, and it is not mine and I don't recognize it, I need to get rid of this device on my account! Please help!
2017-01-29 5:08:01 AM
2018-03-22 6:28:59 PM
user-removed
Not applicable
5600 Views
4 replies
0 likes

5600 Views
4 replies
0 likes

Changing account over from UK to Ireland.

Hi all, I have relocated to Ireland from the UK. I am trying to update my details and change the bank account I am paying out of (from a British to an Irish bank account) .When I try to update my Spotify premium account details, the "country" box is ...

PBoudin
Casual Listener
Hi all, I have relocated to Ireland from the UK. I am trying to update my details and change the bank account I am paying out of (from a British to an Irish bank account) . When I try t...
2018-03-22 3:29:26 PM
2018-03-22 6:23:22 PM
forsakenhorizon
Music Fan
929 Views
1 replies
0 likes

929 Views
1 replies
0 likes

Spotify for Business / Commercial Accounts

Curious if anyone out there is using Spotify successfully in a business setting? I understand it's not something Spotify is offering, but maybe they are paying the Licensing fees directly to the agencies just to use the Spotify service? I'm curious i...

H4media
Newbie
Curious if anyone out there is using Spotify successfully in a business setting? I understand it's not something Spotify is offering, but maybe they are paying the Licensing fees directly to the agen...
2014-12-16 1:40:03 PM
2018-03-22 6:19:29 PM
Brady-R
Newbie
23721 Views
3 replies
0 likes
Account
Other
Subscription

23721 Views
3 replies
0 likes

How the bleep do I actually see and play music on here? All i can see is my profile details.

After no end of trouble logging in, did password reset five times, uninstalled and reinstalled the app twice, all I am able to see is my profile details and help topics, which are no help whatsoever. Nowhere is there an option to view or play music. ...

user-removed
Visitor
After no end of trouble logging in, did password reset five times, uninstalled and reinstalled the app twice, all I am able to see is my profile details and help topics, which are no help whatsoever....
2018-03-22 5:41:46 PM
2018-03-22 6:14:36 PM
forsakenhorizon
Music Fan
427 Views
2 replies
0 likes

427 Views
2 replies
0 likes

Charged for full premium amount instead of student discount amount

I'm checking my bank account and see I was charged $9.99 for having Spotify Premium, but I've been on the Student discount so I understand why I wasn't instead charegd $4.99. I wasn't notified that student discounts only lasted for a year and that so...

jthorpe
Newbie
I'm checking my bank account and see I was charged $9.99 for having Spotify Premium, but I've been on the Student discount so I understand why I wasn't instead charegd $4.99. I wasn't notified that s...
2016-03-29 5:05:51 PM
2018-03-22 5:38:17 PM
Hippiedippiegrl
Newbie
1592 Views
6 replies
5 likes
Subscription

1592 Views
6 replies
5 likes

Superuser Contribution Change email address and use it for a new account?

Hello,I would like to create a new account with an email address already in use in another account. If I change the email in account A, could I use the old email address from account A for account B?Thanks a lot for your answer. PS: If anyone wonders...

user-removed
Visitor
Hello, I would like to create a new account with an email address already in use in another account. If I change the email in account A, could I use the old email address from account A for account ...
2018-03-21 3:00:25 PM
2018-03-22 5:10:31 PM
Jack
Roadie
885 Views
1 replies
0 likes

885 Views
1 replies
0 likes

Facebook Activity Log

I found out that my Spotify activity log on Facebook is no longer updated but my social setting option 'Publish Activity' is still checked. Does anyone know why this happened?

hhcmon
Newbie
I found out that my Spotify activity log on Facebook is no longer updated but my social setting option 'Publish Activity' is still checked. Does anyone know why this happened?
2017-10-05 4:29:18 PM
2018-03-22 4:29:16 PM
misskeykey
Casual Listener
666 Views
1 replies
3 likes

666 Views
1 replies
3 likes

Superuser Contribution Cancle

How too Cancle my account ?? ?

1248300935
Newbie
How too Cancle my account ?? ?
2018-03-20 11:46:11 PM
2018-03-22 4:07:32 PM
Julian
Moderator
1602 Views
1 replies
0 likes

1602 Views
1 replies
0 likes

Account hacked

Hello, I've contacted you many times without answers from you, my dear Spotify, so i'm trying here. My premium account has been hacked many times and can't change my Password for a few complicated reasons :1/I connect myself to the account with my fa...

Nathalie9
Casual Listener
Hello, I've contacted you many times without answers from you, my dear Spotify, so i'm trying here. My premium account has been hacked many times and can't change my Passwor...
2018-03-05 10:05:38 PM
2018-03-22 2:53:07 PM
Maxim
Spotify Star
1136 Views
7 replies
0 likes

1136 Views
7 replies
0 likes

Superuser Contribution Over charged account

Hello I see that my card has been charged two times on my account and see that I cannot get in contact with anyone I would like to disconnect my service. Also put my money back on my card. I did it give permission for the card to be charged two time ...

Winter303
Newbie
Hello I see that my card has been charged two times on my account and see that I cannot get in contact with anyone I would like to disconnect my service. Also put my money back on my card. I did it g...
2018-03-21 4:37:08 PM
2018-03-22 2:37:08 PM
Jack
Roadie
297 Views
1 replies
0 likes
Subscription

297 Views
1 replies
0 likes

Superuser Contribution facebook got blocked, what to do?

Hi guys! I have a premium (family) account and want to log in on the app on my new phone, but I can't. My account is linked to my facebook, but my facebook account got blocked recently! To change my username/emailadress I have to log in to my old fac...

hello93
Newbie
Hi guys! I have a premium (family) account and want to log in on the app on my new phone, but I can't. My account is linked to my facebook, but my facebook account got blocked recently!...
2018-03-18 9:11:58 PM
2018-03-22 2:30:23 PM
Jack
Roadie
1232 Views
1 replies
0 likes

1232 Views
1 replies
0 likes

Superuser Contribution All my playlists are gone

I’ve been abroad and after a few days noticed all the playlists I was subscribed to and had created had completely disappeared. This was on my iPad, then iPhone a couple of days later, then when I logged into a desktop browser view of my account. The...

leeroy_b
Casual Listener
I’ve been abroad and after a few days noticed all the playlists I was subscribed to and had created had completely disappeared. This was on my iPad, then iPhone a couple of days later, then when I lo...
2018-03-20 11:54:41 PM
2018-03-22 2:26:53 PM
leeroy_b
Casual Listener
440 Views
2 replies
0 likes
Account
Premium

440 Views
2 replies
0 likes

Superuser Contribution Discover Weekly Algorithm so Inaccurate

Fist, let me say - oh my god! It's been maybe 10th week of my "Discover Weekly" from Spotify that is sooooo inaccurate... Everytime i hit "dislike song" and everytime i get the same songs... I'm working from home so Spotify is turned on all the day b...

Lamaci
Newbie
Fist, let me say - oh my god! It's been maybe 10th week of my "Discover Weekly" from Spotify that is sooooo inaccurate... Everytime i hit "dislike song" and everytime i get the same songs... I'm work...
2018-03-19 8:05:13 AM
2018-03-22 2:23:14 PM
Jack
Roadie
1094 Views
1 replies
0 likes
Account
Other

1094 Views
1 replies
0 likes

Superuser Contribution Country Settings and Subscribtion

Hi,I have recently moved country - from Singapore to the UK and need to change my payment details from a Singapore debit card to a UK one, however it says I can't change the country without changing the payment details, and also cannot change the pay...

Kirito180
Newbie
Hi, I have recently moved country - from Singapore to the UK and need to change my payment details from a Singapore debit card to a UK one, however it says I can't change the country without changin...
2018-03-20 10:58:02 PM
2018-03-22 2:19:55 PM
Jack
Roadie
327 Views
1 replies
0 likes

327 Views
1 replies
0 likes

Can't connect to facebook - "Sorry there has been a temporary error, please try again later."

Hello there,Hopefully i'm OK regarding the rules here of when to post, searched an answer for this for a while now but nothing seemed to work.I signed up to spotify last week, at the beginning I had a free account, and I logged in with Facebook I thi...

dorbachar
Newbie
Hello there, Hopefully i'm OK regarding the rules here of when to post, searched an answer for this for a while now but nothing seemed to work. I signed up to spotify last week, at the beginning I ...
2018-03-22 1:04:17 PM
402 Views
0 replies
0 likes
Account

402 Views
0 replies
0 likes

Language: French and/or english podcast & audiobook in Switzerland

Hello, I live in Switzerland where we have three diferent languages, but it seems all podcast and audiobook are in German. I cannot access to content in my native langage neither in English. Is it possible to change audio language?Thanks,

Mr_Gif
Newbie
Hello, I live in Switzerland where we have three diferent languages, but it seems all podcast and audiobook are in German. I cannot access to content in my native langage neither in English....
2017-09-15 11:20:09 AM
2018-03-22 11:45:36 AM
alexfurgi
Newbie
1128 Views
3 replies
21 likes
Account

1128 Views
3 replies
21 likes

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