Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88275 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
740969 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
756286 Views
18 replies
29 likes
I can't log in with my correct username and password . I did reset but still can't log in
I can't log in with my correct username and password . I did reset but still can't log in
Not applicable
338 Views
1 replies
0 likes
I have premium spotify on my laptop but not on my phone and I'm on the same account. I've tried logging out and back in on my phone but the same problem is still occurring, why is this happening?
I have premium spotify on my laptop but not on my phone and I'm on the same account. I've tried logging out and back in on my phone but the same problem is still occurring, why is this happening? &n...
Roadie
337 Views
1 replies
0 likes
Hello, when I try to connect my Spotify account to my Facebook account on the Spotify website, the following error message apperars: "Es gab einen kurzzeitigen Fehler, bitte versuche es spaeter noch einmal."(In English: There was a temporary mistake....
Hello, when I try to connect my Spotify account to my Facebook account on the Spotify website, the following error message apperars: "Es gab einen kurzzeitigen Fehler, bitte v...
Newbie
550 Views
2 replies
0 likes
Somebody or something deleted my songs in my library and my playlists and added some songs.How it is possible?
Somebody or something deleted my songs in my library and my playlists and added some songs. How it is possible?
Spotify Star
327 Views
1 replies
0 likes
Just two days ago, Spotify sent me a email saying that there was abnormal activity on my Spotify account. 2 Days Later I couldn't log back on my Spotify and now I cannot use any account to log in or sign up to Spotify. I also found out that my playli...
Just two days ago, Spotify sent me a email saying that there was abnormal activity on my Spotify account. 2 Days Later I couldn't log back on my Spotify and now I cannot use any account to log in or ...
Not applicable
436 Views
1 replies
0 likes
Hi! Someone logged into my account and switched the password, I can still log in via Facebook but the hacker logs in and deletes my playlists. Unfortunately, I am unable to do anything about it since the Emailaddress I've been using is no longer acti...
Hi! Someone logged into my account and switched the password, I can still log in via Facebook but the hacker logs in and deletes my playlists. Unfortunately, I am unable to do anything about...
Spotify Star
442 Views
1 replies
0 likes
Hello, I'm having an issue changing my email to my main one. The reason is: - I created an account using facebook (which has my main email).- I then created a profile using another email, and that's the account I use.- Since the first account was cre...
Hello, I'm having an issue changing my email to my main one. The reason is: - I created an account using facebook (which has my main email). - I then created a profile using another email, ...
Not applicable
634 Views
1 replies
0 likes
I tried logging in using my email/username and password but it hangs there. I tried reinstall it but it still doesn't works. How can I solve this problem?
I tried logging in using my email/username and password but it hangs there. I tried reinstall it but it still doesn't works. How can I solve this problem?
Roadie
530 Views
1 replies
0 likes
Hi all,I'm a student abroad for the year and I want to go Premium. Spotify automatically identified my country according to my IP and my current location. However, it does not accept my payment methods (with my French card) as they are different from...
Hi all, I'm a student abroad for the year and I want to go Premium. Spotify automatically identified my country according to my IP and my current location. However, it does not accept my payment met...
Spotify Star
330 Views
1 replies
0 likes
Since yesterday, I have been unable to log in to the spotify app as it gives me an error saying that the username or password I'm using is incorrect which isn't true because I'm able to log in to the desktop app. After some reading on the community f...
Since yesterday, I have been unable to log in to the spotify app as it gives me an error saying that the username or password I'm using is incorrect which isn't true because I'm able to log in to the...
Not applicable
978 Views
5 replies
0 likes
Een tijdje terug heb ik alle gegevens ingestuurd die nodig zijn om spotify voor studenten te krijgen, maar ik heb deze gegevens perongelijk ingevult, terwijl ik ingelogd stond op het account van een vriendin. Die rond die zelfde tijd de student versi...
Een tijdje terug heb ik alle gegevens ingestuurd die nodig zijn om spotify voor studenten te krijgen, maar ik heb deze gegevens perongelijk ingevult, terwijl ik ingelogd stond op het account ...
Roadie
419 Views
1 replies
0 likes
Spotify log me out of all my devices and I can't log back in I even changed my password and it's still not working help please I need Spotify in my life HEELLPPP
Spotify log me out of all my devices and I can't log back in I even changed my password and it's still not working help please I need Spotify in my life HEELLPPP
558 Views
0 replies
0 likes
Hi everyone! Recently i've been noticing a few unknown "PS4 accounts" in the "Connect to device" part on my spotify app. The thing is...I don't own any PS4 so i really don't know if my account has been hacked or used by other people or it's a new upd...
Hi everyone! Recently i've been noticing a few unknown "PS4 accounts" in the "Connect to device" part on my spotify app. The thing is...I don't own any PS4 so i really don't know if my account has be...
Not applicable
4519 Views
3 replies
2 likes
Hi! I have a problem with my older account. I think it still exists as another user with this wierd username (only numbers). I keep seeing it at my friend's follow list. I don't use this account anymore, so I would like to delete it, but I don't know...
Hi! I have a problem with my older account. I think it still exists as another user with this wierd username (only numbers). I keep seeing it at my friend's follow list. I don't use this account anym...
Community Legend
730 Views
1 replies
0 likes
Hello, I have a premium Spotify account, can I use it on my alexa and google home at my home and also on my google home at the office? Will both home and office device stream together? Thanks
Hello, I have a premium Spotify account, can I use it on my alexa and google home at my home and also on my google home at the office? Will both home and office device stream togeth...
Community Legend
1927 Views
1 replies
0 likes
Hello my name is Diae I have got an spotify account but i dont know the emailadress of it and i dont know the password of it. Sow I would like to stop the premium because everytime there goes 9,99 euro off my bankaccount. I only have a Username and a...
Hello my name is Diae I have got an spotify account but i dont know the emailadress of it and i dont know the password of it. Sow I would like to stop the premium because everytime there goe...
Newbie
443 Views
2 replies
0 likes
hi out there, i connected spotify to facebook, but now my fb account is disabled (i dont use it anymore)how do i remove my friends now?
hi out there, i connected spotify to facebook, but now my fb account is disabled (i dont use it anymore) how do i remove my friends now?
Not applicable
26514 Views
3 replies
0 likes
Thinking of subscribing - currently I use free app.Question: only have one email and one fb page between my husband and I.Before I sign us up for premium package, will my husband be able to activate Spotify on his iph with the same email address & fb...
Thinking of subscribing - currently I use free app. Question: only have one email and one fb page between my husband and I. Before I sign us up for premium package, will my husband be able to...
Spotify Star
398 Views
1 replies
0 likes
Desde ayer todas mis playlist han desaparecido y en su lugar han aparecido otras que parecen hechas por otra persona usando mi cuenta. Aparece mi nombre de usuario, pero la musica que contienen no es mia ni hice yo esas listas nunca. Pense que alguie...
Desde ayer todas mis playlist han desaparecido y en su lugar han aparecido otras que parecen hechas por otra persona usando mi cuenta. Aparece mi nombre de usuario, pero la musica que contienen no es...
Roadie
4809 Views
1 replies
0 likes
Recently just made a new account to start fresh and bought premium right away. I just now realized that I have this awful username of just random numbers. I really don't want that and I think it would be so much easier to have a short username to rep...
Recently just made a new account to start fresh and bought premium right away. I just now realized that I have this awful username of just random numbers. I really don't want that and I think i...
Casual Listener
1067 Views
1 replies
0 likes
