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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80373 Views

9 replies

2 likes

Account
Login
  • 80373 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653743 Views

13 replies

4 likes

Account
  • 653743 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734168 Views

18 replies

29 likes

  • 734168 Views
  • 18 replies
  • 29 likes

Solved!! Find out 3rd Party Spotify Account Access

Hello,I allowed a website, API or whatever to archive my "Discover weekly" Playlists. Now I don't want this service anymore. Problem: I don't remember, what website or whatever it was, I gave access (by connecting to my spotify account). Is there a p...

Casual Listener

Hello, I allowed a website, API or whatever to archive my "Discover weekly" Playlists. Now I don't want this service anymore. Problem: I don't remember, what website or whatever it was, I gave ...

salasol

Casual Listener

3758 Views

2 replies

0 likes

  • 3758 Views
  • 2 replies
  • 0 likes

Change country with Facebook login

I want to change my account from using UK debit card to Australia debit card so as to apply the student discount. However, at the My Account page, I could not change the country as for the payment method. And there is no way to change a country in Fa...

Casual Listener

I want to change my account from using UK debit card to Australia debit card so as to apply the student discount. However, at the My Account page, I could not change the country as for the payment me...

henryko

Casual Listener

463 Views

2 replies

0 likes

  • 463 Views
  • 2 replies
  • 0 likes

How to unscribe all spotify accounts in my name?

We have possible more spotify accounts on oure e-mails and i want to unscribe them all we dont use spotify anymore

Newbie

We have possible more spotify accounts on oure e-mails and i want to unscribe them all we dont use spotify anymore

TechManiac

Gig Goer

633 Views

1 replies

0 likes

Account
  • 633 Views
  • 1 replies
  • 0 likes

Solved!! Individual Premium to Family Premium

Hi, I am recently added to be a subaccount of the Family Premium plan and I am originally an individual premium member. I have below questions 1. Do I still login with the same username and all my histories/lists remain unchanged? 2. Is the Family Pr...

Casual Listener

Hi,   I am recently added to be a subaccount of the Family Premium plan and I am originally an individual premium member. I have below questions   1. Do I still login with the same user...

ainsfam5

Casual Listener

1414 Views

5 replies

0 likes

  • 1414 Views
  • 5 replies
  • 0 likes

Can't login into my Spotify account through the app

Recently I am not able to login into my Spotify account via the app. It logs in when I connect to the web. I've uninstalled and reinstalled the app, got a new password but still it doesn't login. I am out of ideas may someone please help me. Thank yo...

Newbie

Recently I am not able to login into my Spotify account via the app. It logs in when I connect to the web. I've uninstalled and reinstalled the app, got a new password but still it doesn't login. I a...

azov

Casual Listener

987 Views

3 replies

0 likes

  • 987 Views
  • 3 replies
  • 0 likes

I cannot change my country settings

Hey everyone,I really try to change my country settings for over 2 hours and now I am running out of ideas...I moved to USA from Germany so my current coutry is Germany.-I checked my Ip-Adress; it says that I'm in the USA-My payment method is an Amer...

Newbie

Hey everyone, I really try to change my country settings for over 2 hours and now I am running out of ideas... I moved to USA from Germany so my current coutry is Germany. -I checked my Ip-Adress;...

TechManiac

Gig Goer

385 Views

1 replies

0 likes

Account
  • 385 Views
  • 1 replies
  • 0 likes

Solved!! cara masukin lagu ke spotify

saya udah baca pusat bantuan/dukungan tapi gak ada keterangan: gimana cara unggah lagu ke spotify, saya butuh utk promosikan lagu-lagu band saya... minta tolong bantuannya..., trimakasih...

Newbie

saya udah baca pusat bantuan/dukungan tapi gak ada keterangan: gimana cara unggah lagu ke spotify, saya butuh utk promosikan lagu-lagu band saya...   minta tolong bantuannya..., trim...

Netrilis

Music Fan

155120 Views

1 replies

2 likes

Other
  • 155120 Views
  • 1 replies
  • 2 likes

Offensive ADD: "Skip"

Good day I have been a happy user for spotify for quite a while. Even if I don't have premium, I receive and listen to all adds that you share as part of the deal. However, your new add, called Skip, (the one were the guy skips the woman's voice) is ...

Newbie

Good day   I have been a happy user for spotify for quite a while. Even if I don't have premium, I receive and listen to all adds that you share as part of the deal.  &nbs...

osornios

Spotify Star

718 Views

1 replies

0 likes

Free
Other
Subscription
  • 718 Views
  • 1 replies
  • 0 likes

Wrong E-mail

I went to change my account back to premium and noticed the e-mail address was wrong and one that I’d never heard of. I usually use Facebook to log in and then I logged out and tried logging in with my actual e-mail and I have two accounts. I tried t...

Casual Listener

I went to change my account back to premium and noticed the e-mail address was wrong and one that I’d never heard of. I usually use Facebook to log in and then I logged out and tried logging in with ...

Hangie

Regular

950 Views

3 replies

0 likes

  • 950 Views
  • 3 replies
  • 0 likes

Unable to login on phone

Hey, when I attempt to login Spotify on my phone (S7 Edge) it says "Unable to login. Either the username or password is incorrect." However, when I login on my tablet it is successful as well as my laptop. I am 100% sure I am typing correctly, any he...

Newbie

Hey, when I attempt to login Spotify on my phone (S7 Edge) it says "Unable to login. Either the username or password is incorrect." However, when I login on my tablet it is successful as well as my l...

Hangie

Regular

1089 Views

1 replies

0 likes

  • 1089 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify needs to revise its account security policy

(EDIT: After a few hours, I've managed to get my account back, the same way that it was prior to being hacked. I'd like to thank the Spotify support for their assistance in the matter) Hello guys, Not more than 20 minutes ago I was listening so some ...

Casual Listener

(EDIT: After a few hours, I've managed to get my account back, the same way that it was prior to being hacked. I'd like to thank the Spotify support for their assistance in the matter)   Hello...

ccg_thehacked

Casual Listener

572 Views

2 replies

1 likes

Account
Login
Security
  • 572 Views
  • 2 replies
  • 1 likes

Superuser Contribution Updating password with no e-mail

I was having issues with logging in because I linked my account with FB and I deactivated it. So I re-activated it and it logged me in just fine. I tried to log in to make some changes and it wouldn't accept my password even though I just used it. I ...

Newbie

I was having issues with logging in because I linked my account with FB and I deactivated it. So I re-activated it and it logged me in just fine. I tried to log in to make some changes and it wouldn'...

Alfredo

Roadie

561 Views

1 replies

0 likes

  • 561 Views
  • 1 replies
  • 0 likes

Superuser Contribution Username not active

It’s saying my username is not an active Spotify account but I was just on it last night

Visitor

It’s saying my username is not an active Spotify account but I was just on it last night

MonicaM_Bogota

Roadie

590 Views

1 replies

0 likes

  • 590 Views
  • 1 replies
  • 0 likes

Superuser Contribution 3,333 how do i make room to download so i can download more?

so i only used spoitify on my iphone mac and a windows laptop but i reached the max. i deleted the offline downloads on the mac and my windows and also deleted the app so i can download styrictly on my iphone but it stilll will not download anymore a...

Newbie

so i only used spoitify on my iphone mac and a windows laptop but i reached the max. i deleted the offline downloads on the mac and my windows and also deleted the app so i can download styrictly on ...

Narankiwi

Composer

1424 Views

3 replies

0 likes

3
  • 1424 Views
  • 3 replies
  • 0 likes

Solved!! CD baby artist account log in

i have a cd babys account which made a spotify artist account.i was wondering how i would sign into this artist account to control because i didn't make the artist account cd baby does and the email i use for cd baby i've tried to use it to sign into...

Casual Listener

i have a cd babys account which made a spotify artist account. i was wondering how i would sign into this artist account to control because i didn't make the artist account cd baby does and the emai...

kjac

Casual Listener

9657 Views

2 replies

0 likes

  • 9657 Views
  • 2 replies
  • 0 likes

Facebook Login Issue on Desktop App

I have been trying to login to the Desktop app through my Facebook account, but nothing happens when I click on the button. So try using the Facebook credentials to login in but it takes me to a seperate account with the same email. I want to delete ...

Casual Listener

I have been trying to login to the Desktop app through my Facebook account, but nothing happens when I click on the button. So try using the Facebook credentials to login in but it takes me to a&nbsp...

ghost013

Casual Listener

449 Views

2 replies

0 likes

  • 449 Views
  • 2 replies
  • 0 likes

Superuser Contribution How soon will I get my $9.99 refund?

Greetings, I'd just cancelled my Spotify 3 month trial subscription. How soon will I get my $9.99 refund?

Music Fan

Greetings,   I'd just cancelled my Spotify 3 month trial subscription. How soon will I get my $9.99 refund?

Alfredo

Roadie

1917 Views

1 replies

0 likes

Other
  • 1917 Views
  • 1 replies
  • 0 likes

Sharing Spotify Premium With Family

I've tried to shave my subscription with a family member but when she inserts the requested informatios Spotify says she can't share Spotify with me.

Newbie

 I've tried to shave my subscription with a family member but when she inserts the requested informatios Spotify says she can't share Spotify with me.

Hangie

Regular

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

No access to account

Hello,I have a problem with my account. I lost my password from Spotify and the password for my Email. I used to have Spotity Premium, but last month Spotify couldnt get the money from my bank account. So I havent payed for it last month. Since I can...

Visitor

Hello, I have a problem with my account. I lost my password from Spotify and the password for my Email. I used to have Spotity Premium, but last month Spotify couldnt get the money from my bank acco...

LithiumRobe

Newbie

637 Views

2 replies

0 likes

Account
Login
Premium
  • 637 Views
  • 2 replies
  • 0 likes

Close account

Looking to close my account to reset my library can’t do it on a desktop because I don’t have access to one to clear my library how can I do it?

Newbie

Looking to close my account to reset my library can’t do it on a desktop because I don’t have access to one to clear my library how can I do it?

kejt_

Community Legend

744 Views

1 replies

0 likes

Account
  • 744 Views
  • 1 replies
  • 0 likes