Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with logging in, passwords, and account settings.
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
ribezaz
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
De acuerdo al recibo de mi cuenta Premium Familiar me deberían cobrar S/.28.90 (moneda: Nuevos Soles - Perú); sin embargo, en el estado de cuenta de mi tarjeta de crédito BCP me cobran $9.03 (moneda: Dólares americanos - USA). Pregunté en el Banco BC...
I have had the same Spotify account since Spotify started, before they went public and accounts could only be created by getting an invite. Suddenly a few days ago, without changing anything, I had been logged out on all my devices (phone/laptop/ps4/...
I was happily listening and downloading as recently as last Wednesday, the same day my most recent payment of £9.99 was taken by direct debit.Yesterday I clicked the icon on my phone only to be asked to log in. I eventually managed this, despite it a...
Does anyone have the presale code to Toad the Wet Sprocket for Boston? I didn’t get the email...
I have seen some playlists with " a cover picture" and I've learned via google that you don't have to have a premium subscription to change to cover. I was wondering how to do that on my computer and was also wondering if it could potentially be a th...
Quiero saber cual es mi ID DE SPOTIFY SI LO TENGO CON FACEBOOK
I want to delete my facebook but I can't remember if I created my spotify with my fb account. How do I tell if its safe to delete my fb without deleting my spotify?
Hello to everyone who read this i hope you understand. Here is my problem : I change my device then I logged in to the device ( samsung a8+ ) then my music that I downloaded it's should be re-download . That's okay. But... when I start to play a song...
I have had an premium Spotify account for years. Same username, same email, same password. But recently it stopped working. Could not log in. Not with username or email.What can I do? I can't reset password, because it does not accept my username or ...
I have been paying for Spotify for over a year now I used to use it everyday until I switched to a new phone then it stopped letting me log in, after entering the password it literally logs me in for a second and a half then takes me back to the logi...
About 2 weeks ago I activated a premium account by KPN.THirst I thought I didn't get an sms with the activation code, but later I found out that I got 2 activation codes. Both of them didn't. Two times KPN tried to help me, but not succesful. They th...
You have an advertisment that plays constantly on your Free Subscription that says"Get Spotify Premium Today...... Just Add Friends"Can you please explain this ad to me; from what I have researched it was not true and therefore false advertising, so ...
Hi, I'm unable to change the post code within my account settings.I believe I created my account using Facebook but I'm also able to login in a username and a password.I'd like to be able to change the post code as it's incorrect and does not seem to...
Hi, I am trying to transfer all the information from my facebook connected spotify account to normal spotify account. When i try to contact with steam support, system sends me an automatically created respond. Respond is in below. Also this respond i...
I want to cancel the direct debit and make a new accisn't. How can I do this??
I am absolutely fuming. I just discovered that when trying to make a Spotify account it forces you to provide a gender and only accepts the answers male and female and Non-binary. That basically means that you are saying to all of your customers who ...
hey there, I would like to change some informations within the accounts of my artists. I noticed, that it is possible to integrate references to Facebook, Instagram etc within the informations about the artist. Can anyone help me with this ? Thank yo...
I created my first account yesterday when this app got launched in my country,I used facebook for this,when I went to settings it display a wrong birthday different from the one i got on facebook...If this app has this kind of simple buggs , might as...
1.i just changed phones and left the Spotify premium I had signed up for in my other account, I was just charged for it yesterday but Spotify can't find the premium account under the secondary email address that I use.2. The Spotify app I originally ...
Het mailadres waarmee we een account op spotify hebben aangemaakt is niet meer in gebruik. We kunnen niet meer inloggen en ook geen contact opnemen met Spotify via het contactformulier want je moet steeds het emailadres van je account ingeven. Wat mo...