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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 387 Views
  • 0 replies
  • 6 likes
  • Security
  • 387 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 439402 Views
  • 970 replies
  • 108 likes
  • Account
  • 439402 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1195177 Views
  • 119 replies
  • 116 likes
  • Account
  • 1195177 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106800 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106800 Views
  • 70 replies
  • 11 likes

Can't login

I tried logging in to my account but i keep getting the error message your username and password combination does not match a spotify account. I have reset my password yet i keep getting the same message. What do i do?

  • Newbie
  • I tried logging in to my account but i keep getting the error message your username and password combination does not match a spotify account. I have reset my password yet i keep getting the same mes...
  • L33Tech
  • Regular
  • 4703 Views
  • 39 replies
  • 7 likes
  • 4703 Views
  • 39 replies
  • 7 likes

Getting the 60 day free trial

I decided to get the 60 day free trial after seeing ads about it. Though when i activated the free trial I only got a 30 day free trial. Why is this happening???

  • Casual Listener
  • I decided to get the 60 day free trial after seeing ads about it. Though when i activated the free trial I only got a 30 day free trial. Why is this happening???
  • Maxim
  • Spotify Star
  • 25818 Views
  • 5 replies
  • 0 likes
  • Free
    Premium
  • 25818 Views
  • 5 replies
  • 0 likes

Wrong Facebook Email Associated WIth My Account

Hi!- When I signed up, the wrong email address is linked with my account. It is not my current FB email address, but one I used a long time ago (and is no longer working). How do I fix this?

  • Casual Listener
  • Hi!- When I signed up, the wrong email address is linked with my account. It is not my current FB email address, but one I used a long time ago (and is no longer working).    How do I f...
  • colonelblighty
  • Newbie
  • 7733 Views
  • 14 replies
  • 0 likes
  • 7733 Views
  • 14 replies
  • 0 likes

Says I'm "Offline" but I'm not... :(

***now it's saying I'm offline? My phone works fine. I hit Facebook to log in as that's how I've always done it, but it just sits and spins... No error message, nothing. I'd let my premium laps, but it's all paid up... My son logs in via the family a...

  • Newbie
  • ***now it's saying I'm offline?  My phone works fine.       I hit Facebook to log in as that's how I've always done it, but it just sits and spins... No error message, not...
  • aharris19
  • Casual Listener
  • 321 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 321 Views
  • 3 replies
  • 0 likes

ACCOUNT HACKED

The account https://open.spotify.com/user/kimbyz?si=3i72C0uOSPGfTuAhpNNPcQ is hacked which is unacceptable. Everything has been deleted, and I need everything back. The account is linked to a family premium subscription. Please, I’ve already emailed ...

  • Casual Listener
  • The account https://open.spotify.com/user/kimbyz?si=3i72C0uOSPGfTuAhpNNPcQ   is hacked which is unacceptable. Everything has been deleted, and I need everything back.  The account ...
  • Luke
  • Spotify Star
  • 544 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Security
  • 544 Views
  • 5 replies
  • 0 likes

Help for student premium registration

I need help. Seems sheerID does not verify my documents (all are readable and clean and all are payments of my tuition fee)

  • Newbie
  • I need help. Seems sheerID does not verify my documents (all are readable and clean and all are payments of my tuition fee) 
  • ibrahimislr
  • Newbie
  • 344 Views
  • 2 replies
  • 0 likes
  • 344 Views
  • 2 replies
  • 0 likes

Exporting my playlist from one account and importing to another

I created my Spotify account with a Facebook login. It's my understanding that to make my account stand alone, I need to create a new Spotify account. How can I transfer my play list over?

  • Visitor
  • I created my Spotify account with a Facebook login. It's my understanding that to make my account stand alone, I need to create a new Spotify account.  How can I transfer my play list over? &n...
  • prashantk100
  • Casual Listener
  • 19306 Views
  • 3 replies
  • 1 likes
  • 19306 Views
  • 3 replies
  • 1 likes

Superuser Contribution Dubbel account?

Er is bij mij iets vreemds aan de hand. Ik ben gisteren over gegaan naar een nieuwe iPhone, en bij het inloggen op Spotify kwam ik er achter dat ik blijkbaar een dubbel account heb. Om in te loggen op mijn nieuwe iPhone checkte ik even op welk mailad...

  • Casual Listener
  • Er is bij mij iets vreemds aan de hand. Ik ben gisteren over gegaan naar een nieuwe iPhone, en bij het inloggen op Spotify kwam ik er achter dat ik blijkbaar een dubbel account heb.   Om in te...
  • renzeklamer
  • Casual Listener
  • 3140 Views
  • 3 replies
  • 0 likes
  • 3140 Views
  • 3 replies
  • 0 likes

Solved!! Forgot password, wrong email

Hello,I want to change my password since I cant seem to remember it. I changed it so that my ex gf couldnt log in. This was over a year ago, but now I can only log in through Facebook. Im planning on deleting my Facebook and therefor I want to be abl...

  • Casual Listener
  • Hello, I want to change my password since I cant seem to remember it. I changed it so that my ex gf couldnt log in. This was over a year ago, but now I can only log in through Facebook. Im plannin...
  • Doevelaer
  • Casual Listener
  • 3607 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Security
  • 3607 Views
  • 3 replies
  • 0 likes

i want to completely delete my spotify account

i want to delete my spotify account so i can put my current email in my new account

  • Newbie
  • i want to delete my spotify account so i can put my current email in my new account 
  • phan_times
  • Community Legend
  • 304 Views
  • 1 replies
  • 0 likes
  • 304 Views
  • 1 replies
  • 0 likes

Account name string of letters and numbers

Hey I have just signed up to Spotify and my user account comes up as a random string of letters and numbers. Anyone know why is this?!

  • Newbie
  • Hey I have just signed up to Spotify and my user account comes up as a random string of letters and numbers. Anyone know why is this?!
  • SirensAE
  • Newbie
  • 392 Views
  • 2 replies
  • 0 likes
  • 392 Views
  • 2 replies
  • 0 likes

Barred account

I was on a live chat with customer support and they ended up barring my account so no one could access it (sine someone had hacked it) I now cannot log on nor change the password. Help? I was using the account “breezy1410”

  • Visitor
  • I was on a live chat with customer support and they ended up barring my account so no one could access it (sine someone had hacked it) I now cannot log on nor change the password. Help? I was using t...
  • Maxim
  • Spotify Star
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

Language selection for audiobooks

Hello, I'm living in Switzerland and I only see audiobooks in German and English. I am leaving in the french part of Switzerland, speaking french and like to see french audiobooks. Best

  • Newbie
  • Hello,   I'm living in Switzerland and I only see audiobooks in German and English. I am leaving in the french part of Switzerland, speaking french and like to see french audiobooks.   ...
  • Maxim
  • Spotify Star
  • 945 Views
  • 1 replies
  • 4 likes
  • Account
  • 945 Views
  • 1 replies
  • 4 likes

Commercials

I got a new computer and downloaded Spotify and then signed in with my account and now I am getting commercials when I didn't before. Any suggestions?

  • Newbie
  • I got a new computer and downloaded Spotify and then signed in with my account and now I am getting commercials when I didn't before.  Any suggestions?  
  • user-removed
  • Not applicable
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

Unauthorized Artist in Library

Hi Everyone, I noticed in my Library under Various Artists an artist that I have never searched for or listened to. Goes under the name Exquisite Noise. I can't find anyway to remove this artist from my Library. Any tips? Cheers,Cliff

  • Regular
  • Hi Everyone,   I noticed in my Library under Various Artists an artist that I have never searched for or listened to. Goes under the name Exquisite Noise.   I can't find anyway to ...
  • cmark
  • Regular
  • 908 Views
  • 10 replies
  • 0 likes
  • Account
  • 908 Views
  • 10 replies
  • 0 likes

Double billing

How can I stop Spotify taking two subscription fees from my bank account? I'd like them to stop and also refund.

  • Newbie
  • How can I stop Spotify taking two subscription fees from my bank account? I'd like them to stop and also refund.
  • user-removed
  • Not applicable
  • 317 Views
  • 1 replies
  • 0 likes
  • 317 Views
  • 1 replies
  • 0 likes

Wrong email address and forgotton password help!

Just signed up to Spotify, i've forgotton my password and noticed that i've put the wrong email address in so can't change my password!Could admin change my email address please? have filled in a contact form, but i'm worried i won't get an email sen...

  • Newbie
  • Just signed up to Spotify, i've forgotton my password and noticed that i've put the wrong email address in so can't change my password! Could admin change my email address please? have filled in a c...
  • forevasmiles
  • Newbie
  • 5377 Views
  • 4 replies
  • 0 likes
  • 5377 Views
  • 4 replies
  • 0 likes

Member removed from family plan

See, I was sharing a family plan with my sister, I had the intention to add a different card for the payment method, so I cancelled premium and when it expired I added a new payment method and got premium again. I was able to log in with Facebook and...

  • Newbie
  • See, I was sharing a family plan with my sister, I had the intention to add a different card for the payment method, so I cancelled premium and when it expired I added a new payment method and got pr...
  • joel2762
  • Music Fan
  • 474 Views
  • 1 replies
  • 0 likes
  • 474 Views
  • 1 replies
  • 0 likes

Deactivated Facebook, cant log in

I deleted my Facebook account and that was how I logged into my Spotify. I have tried logging in with the Facebook email and still nothing. Please help.

  • Newbie
  • I deleted my Facebook account and that was how I logged into my Spotify. I have tried logging in with the Facebook email and still nothing. Please help.
  • user-removed
  • Not applicable
  • 375 Views
  • 1 replies
  • 0 likes
  • Account
  • 375 Views
  • 1 replies
  • 0 likes

Spotify doesn't accept my Credit Cards

Hi;I was family plan member until 2 days ago. But it changed to free because of insufficient balance problem. Now I would like to be premium member. But Spotify doesn't accept any of my credit cards. Do you have any idea ??

  • Casual Listener
  • Hi; I was family plan member until 2 days ago. But it changed to free because of insufficient balance problem. Now I would like to be premium member. But Spotify doesn't accept any of my credit card...
  • SinToy
  • Casual Listener
  • 785 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 785 Views
  • 2 replies
  • 0 likes