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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
84975 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
662282 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
744482 Views
18 replies
29 likes
Habe mir letztens eine Spotify karte gekauft diese eingegeben und wurde auch angenommen jtz steht da ich habe bis zum 28.03 premium aber garnichts geht kann keine musik auswaehlen BITTE HELFEN DANKE
Habe mir letztens eine Spotify karte gekauft diese eingegeben und wurde auch angenommen jtz steht da ich habe bis zum 28.03 premium aber garnichts geht kann keine musik auswaehlen BITTE HELFEN DANKE
Spotify Star
1202 Views
3 replies
0 likes
I´m living in Brazil. From origin I´m from the Netherlands. I started my subscribtion in the Netherlands couple of years ago. I´m trying to convert my Spotify account to a Brasilian but it´s impossible. It simple stays on the Dutch version. I can´t c...
I´m living in Brazil. From origin I´m from the Netherlands. I started my subscribtion in the Netherlands couple of years ago. I´m trying to convert my Spotify account to a Brasilian but it´s impossib...
Casual Listener
830 Views
2 replies
0 likes
Hi,I just paid for a family premium account but now I decide to cancel it and join to another one, can I cancel the first one right now? Or I have to wait a month?Thank you.
Hi, I just paid for a family premium account but now I decide to cancel it and join to another one, can I cancel the first one right now? Or I have to wait a month? Thank you.
Spotify Legend
2692 Views
3 replies
0 likes
I tried to reset my password, but none of my three Email adresses matches to my Premium Profil. Does somebody know how to get the right adress?
I tried to reset my password, but none of my three Email adresses matches to my Premium Profil. Does somebody know how to get the right adress?
Not applicable
473 Views
1 replies
0 likes
I just one day tried to log in to my Spotify with facebook log in and got the error message that my facebook account was not conected to any spotify account??
I just one day tried to log in to my Spotify with facebook log in and got the error message that my facebook account was not conected to any spotify account??
Casual Listener
431 Views
2 replies
0 likes
I tried to change my password because I forgot it but I havent received an email. Tried it many times and did it exactely like they told me to in the FAQ.I am sure its the right email adress but I dont receive an email from Spotify. What can I do?
I tried to change my password because I forgot it but I havent received an email. Tried it many times and did it exactely like they told me to in the FAQ. I am sure its the right email adress but I ...
Roadie
373 Views
1 replies
0 likes
Hi Everybody!!! I’ve a prob and really hope to solve it.I open the account living in Chile but now I’m living in Argentina and when I want to log in the system indicate me that I can’t use the account more than 14 days in another country. But I’m liv...
Hi Everybody!!! I’ve a prob and really hope to solve it. I open the account living in Chile but now I’m living in Argentina and when I want to log in the system indicate me that I can’t use the acco...
Casual Listener
997 Views
5 replies
0 likes
I tried signing up fo spotify student discount and it had me put in my card details and said it would not charge me until i proved eligible, however i clicked out of the tab and it refreshed before i could determine if I was eligible and the money ha...
I tried signing up fo spotify student discount and it had me put in my card details and said it would not charge me until i proved eligible, however i clicked out of the tab and it refreshed before i...
Casual Listener
1935 Views
5 replies
1 likes
My account, part of Spotify Family, is being hacked. My email-adress and password is being overwritten by an unknown gmail-adress, from somebody located in GB (we live in Holland). I can still have access to my account through my Facebook token, but ...
My account, part of Spotify Family, is being hacked. My email-adress and password is being overwritten by an unknown gmail-adress, from somebody located in GB (we live in Holland). I can still have a...
Spotify Star
426 Views
1 replies
0 likes
For some reason I got logged out of my spoity account. Tried to log back in and all I keep getting is 'Login Failed' 'Either username or password is incorrect'???My username is harveyhowe and i've had an account for ages now, and for some reason it's...
For some reason I got logged out of my spoity account. Tried to log back in and all I keep getting is 'Login Failed' 'Either username or password is incorrect'??? My username is harveyhowe and i've ...
Newbie
1606 Views
5 replies
0 likes
I have tried to upgrade to the family plan, and cannot make it work. My family was always getting a message that the address is not the same, but it is. I tried cancelling the premium and starting again, but I cannot do that either. At this point I a...
I have tried to upgrade to the family plan, and cannot make it work. My family was always getting a message that the address is not the same, but it is. I tried cancelling the premium and...
Newbie
740 Views
2 replies
0 likes
So one day as I was listening to some music, I suddenly logged out of spotify without me doing anything. I decided to try and sign in and it said 'Unable to log in. Either username or password is incorrect'. I tried a couple of times and it still wou...
So one day as I was listening to some music, I suddenly logged out of spotify without me doing anything. I decided to try and sign in and it said 'Unable to log in. Either username or password is inc...
Newbie
1290 Views
2 replies
0 likes
Hi everyone, I can’t change the country on my account, because now I’m living in Italy and I’m supposed to change the credit card information with the Italian one but then it tell me that the country and the payment method are not matched since the c...
Hi everyone, I can’t change the country on my account, because now I’m living in Italy and I’m supposed to change the credit card information with the Italian one but then it tell me that the country...
Roadie
467 Views
1 replies
0 likes
Ik kan geen spotify meer gebruiken omdat ik in het buitenland ben. Bij de land instellingen zie ik mijn land niet.
Ik kan geen spotify meer gebruiken omdat ik in het buitenland ben. Bij de land instellingen zie ik mijn land niet.
Community Legend
853 Views
1 replies
1 likes
Hi, my spotify is setup through my facebook and I need to change my email address. I know I have to change it through facebook first but I've already done that yet there is no change in my email on spotify. Just want to change my email address to the...
Hi, my spotify is setup through my facebook and I need to change my email address. I know I have to change it through facebook first but I've already done that yet there is no change in my email on s...
Newbie
949 Views
4 replies
4 likes
Hola, buenas noches, lo que sucede es que contrate el servicio hace varias horas y al checar en mi estado de cuenta, me cobraron doble y no se me activo el servicio; ¿alguna solucion?
Hola, buenas noches, lo que sucede es que contrate el servicio hace varias horas y al checar en mi estado de cuenta, me cobraron doble y no se me activo el servicio; ¿alguna solucion?
Not applicable
387 Views
1 replies
0 likes
I can't log in to my account as it says to listen to music for 14 days abroad you have to tell Spotify where you are. First time this has ever happened and need this fixed as soon as possible.
I can't log in to my account as it says to listen to music for 14 days abroad you have to tell Spotify where you are. First time this has ever happened and need this fixed as soon as possible.  ...
Regular
679 Views
1 replies
0 likes
Alguien esta pagando su Spotify desde mi tarjeta ¿puedo saber el nombre del usuario a partir de los numeros que vienen en el concepto que vienen en mi estado de cuenta?
Alguien esta pagando su Spotify desde mi tarjeta ¿puedo saber el nombre del usuario a partir de los numeros que vienen en el concepto que vienen en mi estado de cuenta?
Not applicable
1029 Views
1 replies
0 likes
Being a Spotify user for over 3 years — and using it literally everyday during that time. I'm leaving. This bug occurred today and after a quick search, I've found it to be an on-going issue, affecting many people with no response from the Spotify te...
Being a Spotify user for over 3 years — and using it literally everyday during that time. I'm leaving. This bug occurred today and after a quick search, I've found it to be an on-going issue, af...
Spotify Star
683 Views
1 replies
1 likes
I have recently gotten an email saying that "suggestive" activity has been on my account but I don't know what this means? Is says I may have a modified version of Spotify and I need to reinstall the app, but I don't see any apps that may have been i...
I have recently gotten an email saying that "suggestive" activity has been on my account but I don't know what this means? Is says I may have a modified version of Spotify and I need to reinstall the...
Community Legend
1900 Views
1 replies
0 likes
