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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • DRAG0N
  • Casual Listener
  • 257867 Views
  • 785 replies
  • 81 likes
  • Account
  • 257867 Views
  • 785 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1126993 Views
  • 118 replies
  • 106 likes
  • Account
  • 1126993 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 70058 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 70058 Views
  • 63 replies
  • 8 likes

Connecting to facebook

I'm having an issue connecting my spotify to my facebook,it says,"Sorry there has been a temporary error, please try again later."I've never done this with a previous account so have no clue as to why there is an issue?

  • Newbie
  • I'm having an issue connecting my spotify to my facebook, it says, "Sorry there has been a temporary error, please try again later." I've never done this with a previous account so have no clue as...
  • LeoRager
  • Community Legend
  • 108 Views
  • 1 replies
  • 0 likes
  • 108 Views
  • 1 replies
  • 0 likes

configuracion offline

Puse configuracion offline en mi celular y cerre sesion, luego quiero ingresar otra vez y me aparece un mensaje que dice que mi configuracion actual esta establecida en modo offline y que me conecte a internet para conectarme a spotify, y estoy con w...

  • Visitor
  • Puse configuracion offline en mi celular y cerre sesion, luego quiero ingresar otra vez y me aparece un mensaje que dice que mi configuracion actual esta establecida en modo offline y que me conecte ...
  • 241 Views
  • 0 replies
  • 3 likes
  • 241 Views
  • 0 replies
  • 3 likes

Problem changing e-mailaddress (in use/linked to FB)

Hi all, I have a problem with my Spotify account:I'll try to briefly explain the situation: My Spotify account is linked with FB Account.FB Account previously linked with Email A, now changed to Email B.My Spotify account has now Email A, I want to c...

  • Casual Listener
  • Hi all,   I have a problem with my Spotify account: I'll try to briefly explain the situation:   My Spotify account is linked with FB Account. FB Account previously linked with Email ...
  • anka8376
  • Newbie
  • 188 Views
  • 2 replies
  • 0 likes
  • 188 Views
  • 2 replies
  • 0 likes

Superuser Contribution Country settings incorrect

I have a free accountSpotify thinks I am in the USA.I am in AustraliaI tried logging into account and changing country.They're is only a USA selection no other countries.I looked at signing up to premium, it asks for a post code or zip code.. And wil...

  • Casual Listener
  • I have a free account Spotify thinks I am in the USA. I am in Australia I tried logging into account and changing country. They're is only a USA selection no other countries. I looked at signing...
  • Melody
  • Community Manager
  • 250 Views
  • 3 replies
  • 0 likes
  • 250 Views
  • 3 replies
  • 0 likes

Changing the home country

Hi, I'm a Canadian on a long sabbatical in Switzerland. I downloaded and registered for Spotify here (that is in Switzerland). The problem is I want my home country / location to be Canada, not Switzerland. I can't change it on the account profile pa...

  • Casual Listener
  • Hi,    I'm a Canadian on a long sabbatical in Switzerland. I downloaded and registered for Spotify here (that is in Switzerland). The problem is I want my home country / location to be Ca...
  • kkinski
  • Casual Listener
  • 159 Views
  • 2 replies
  • 0 likes
  • Account
  • 159 Views
  • 2 replies
  • 0 likes

Fix artist name on spotify

Hi, I have 3 albums on spotify with my band. We're verified artist and have page. On a collaboration where we were a feature artist the person who uploaded the tracks to Spotify has accidentally put a space in our name where there shouldn't be. Examp...

  • Casual Listener
  • Hi, I have 3 albums on spotify with my band. We're verified artist and have page.   On a collaboration where we were a feature artist the person who uploaded the tracks to Spotify has accident...
  • Maxim
  • Spotify Star
  • 907 Views
  • 3 replies
  • 0 likes
  • 907 Views
  • 3 replies
  • 0 likes

Solved!! My own release but on a other profile

Hi there,I got a song released its called "Viper" but it got putted on a other account than it should be..What can I do about it? Here is the track and my spotify artist account. Track: https://open.spotify.com/track/3Tf5e05y9lrcKkQ37cALTB My acc: ht...

  • Casual Listener
  • Hi there, I got a song released its called "Viper" but it got putted on a other account than it should be.. What can I do about it?   Here is the track and my spotify artist account.  ...
  • Maxim
  • Spotify Star
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Hacked.

Just curious as to what Spotify does with these kinds of people.

  • Newbie
  • Just curious as to what Spotify does with these kinds of people.   <screenshot removed - sensitive info>
  • Maxim
  • Spotify Star
  • 163 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 163 Views
  • 1 replies
  • 0 likes

My band changed its name...

We released two albums under our old name via DistroKid. They are up on Spotify. We changed our band name a few months ago. I'm planning on submitting a new album, with the new artist name from DistroKid next month. We are fine with the older release...

  • Casual Listener
  • We released two albums under our old name via DistroKid. They are up on Spotify.   We changed our band name a few months ago. I'm planning on submitting a new album, with the new artist name f...
  • Maxim
  • Spotify Star
  • 2304 Views
  • 3 replies
  • 1 likes
  • 2304 Views
  • 3 replies
  • 1 likes

Offline

ayuda!Puse mi cuenta en modo offline para no consumir datos y ahora no puedo acceder dice que necesito conectarme a Internet pero si estoy conectada al wifi

  • Newbie
  • ayuda! Puse mi cuenta en modo offline para no consumir datos y ahora no puedo acceder dice que necesito conectarme a Internet pero si estoy conectada al wifi
  • 177 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 177 Views
  • 0 replies
  • 0 likes

Solved!! Account being used on another device

So, someone has been using my account on a PS4 for a while. Actually I know who it is since I logged my account on the console, but even though I have changed my password a thousand times and used the "log out in every device" option the person still...

  • Casual Listener
  • So, someone has been using my account on a PS4 for a while. Actually I know who it is since I logged my account on the console, but even though I have changed my password a thousand times and used th...
  • Noah
  • Spotify Star
  • 4380 Views
  • 2 replies
  • 0 likes
  • 4380 Views
  • 2 replies
  • 0 likes

I have 2 accounts apparently

So I get the gift of Spotify premium every year for Christmas. I logged on to use the gift card. Gift cards worked just fine. Apparently last year I logged in using facebook and this year when I logged in i have an alternate account. I want to use fa...

  • Visitor
  • So I get the gift of Spotify premium every year for Christmas.  I logged on to use the gift card.  Gift cards worked just fine.  Apparently last year I logged in using facebook and thi...
  • 155 Views
  • 0 replies
  • 0 likes
  • 155 Views
  • 0 replies
  • 0 likes

Account hacked

HELP!Arrived yesterday in Canada, and within a day someone has been able to hack my account, change my password and delete all my playlists! how the **bleep** is someone able to get into this info, and should I start worrying about my personal info?!...

  • Newbie
  • HELP! Arrived yesterday in Canada, and within a day someone has been able to hack my account, change my password and delete all my playlists!   how the **bleep** is someone able to get into t...
  • Noah
  • Spotify Star
  • 240 Views
  • 1 replies
  • 0 likes
  • Account
  • 240 Views
  • 1 replies
  • 0 likes

changing email

my old email that i used for spotify got hacked. i want to update the email with a new one but i cant remember my password for spotify to update the email. i also cant reset the password becaus ei cant use my old email... any ideas how i can update t...

  • Newbie
  • my old email that i used for spotify got hacked. i want to update the email with a new one but i cant remember my password  for spotify to update the email. i also cant reset the password  ...
  • 133 Views
  • 0 replies
  • 0 likes
  • 133 Views
  • 0 replies
  • 0 likes

Facebook account deleted but connected to Spotify premium

Hey friends. I have gone off of facebook personally; I have a private business account but have deleted my personal account. I guess I should have realized this, but my Spotify premium account is connected to that personal facebook account. The app s...

  • Newbie
  • Hey friends. I have gone off of facebook personally; I have a private business account but have deleted my personal account. I guess I should have realized this, but my Spotify premium account is con...
  • IguanaSetup
  • Community Legend
  • 212 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 212 Views
  • 1 replies
  • 0 likes

Spotify did withdraw money from card.

I did try create student account premium, 2 times. After I did detect, Spotify did withdraw 7.11 TL 2 times. Total 14.22 TL did Withdraw. I didn't cant create student account and I dont want student account. I using 30 day try version. I want pay bac...

Capture+_2018-01-04-00-46-14.png
  • Casual Listener
  • I did try create student account premium, 2 times. After I did detect, Spotify did withdraw 7.11 TL 2 times. Total 14.22 TL did Withdraw. I didn't cant create student account and I  dont want s...
  • carl_harris
  • Roadie
  • 628 Views
  • 3 replies
  • 0 likes
  • Free
    Login
  • 628 Views
  • 3 replies
  • 0 likes

Changement d'adresse mail

Bonjour, j'ai cree mon compte Spotify via Facebook il ya un bon moment mais j'ai changer l'adresse mail principale de Facebook et supprimer l'ancienne. Je veux savoir changer l'adresse mail de Facebook le changement egalement sur mon compte Spotify. ...

  • Visitor
  • Bonjour, j'ai cree mon compte Spotify via Facebook il ya un bon moment mais j'ai changer l'adresse mail principale de Facebook et supprimer l'ancienne. Je veux savoir changer l'adresse mail de Facebo...
  • 888 Views
  • 0 replies
  • 3 likes
  • 888 Views
  • 0 replies
  • 3 likes

Ativar o Premium

Bom, não estou conseguindo fazer o pagamento aqui pelo site do spotify do Premium, nem por cartao de credito e nem por boleto.Pelo cartão de credito ele diz pra tentar depois e por boleto ele sempre da erro nos dados do formulario e manda revisar e a...

  • Newbie
  • Bom, não estou conseguindo fazer o pagamento aqui pelo site do spotify do Premium, nem por cartao de credito e nem por boleto. Pelo cartão de credito ele diz pra tentar depois e por boleto ele sempr...
  • user-removed
  • Not applicable
  • 365 Views
  • 2 replies
  • 0 likes
  • 365 Views
  • 2 replies
  • 0 likes

Tengo cuenta premium y no me permite realizar la suscripcion familiar.

Hola, Ya tengo cuenta premium y quiero cambiar a FAMILIAR. Pero al iniciar la suscripcion me aparece "Lamentablemente, en este momento no hay soporte para hacerle este tipo de cambio a tu suscripcion. Ponte en contacto con el equipo de servicio al cl...

  • Newbie
  • Hola, Ya tengo cuenta premium y quiero cambiar a FAMILIAR. Pero al iniciar la suscripcion me aparece " Lamentablemente, en este momento no hay soporte para hacerle este tipo de cambio a tu suscripcio...
  • 186 Views
  • 0 replies
  • 0 likes
  • 186 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Account Missing

I was suddenly logged out and couldn't log back in using Facebook. I had to make a new account using an email and password but now every song I've ever saved and all my friends are gone, as my account is somehow missing now.

  • Newbie
  • I was suddenly logged out and couldn't log back in using Facebook. I had to make a new account using an email and password but now every song I've ever saved and all my friends are gone, as my accoun...
  • user-removed
  • Not applicable
  • 434 Views
  • 2 replies
  • 0 likes
  • 434 Views
  • 2 replies
  • 0 likes