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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

88314 Views

9 replies

2 likes

Account
Login
  • 88314 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

743084 Views

13 replies

4 likes

Account
  • 743084 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

756556 Views

18 replies

29 likes

  • 756556 Views
  • 18 replies
  • 29 likes

Change Email

Hi, my spotify is setup through my facebook and I need to change my email address. I know I have to change it through facebook first but I've already done that yet there is no change in my email on spotify. Just want to change my email address to the...

Newbie

Hi, my spotify is setup through my facebook and I need to change my email address. I know I have to change it through facebook first but I've already done that yet there is no change in my email on s...

hinalp13

Newbie

959 Views

4 replies

4 likes

  • 959 Views
  • 4 replies
  • 4 likes

Superuser Contribution Premium para estudiantes.

Hola, buenas noches, lo que sucede es que contrate el servicio hace varias horas y al checar en mi estado de cuenta, me cobraron doble y no se me activo el servicio; ¿alguna solucion?

Newbie

Hola, buenas noches, lo que sucede es que contrate el servicio hace varias horas y al checar en mi estado de cuenta, me cobraron doble y no se me activo el servicio; ¿alguna solucion?

user-removed

Not applicable

394 Views

1 replies

0 likes

Account
Premium
Subscription
  • 394 Views
  • 1 replies
  • 0 likes

Log in issue

I can't log in to my account as it says to listen to music for 14 days abroad you have to tell Spotify where you are. First time this has ever happened and need this fixed as soon as possible.

Newbie

I can't log in to my account as it says to listen to music for 14 days abroad you have to tell Spotify where you are. First time this has ever happened and need this fixed as soon as possible. &nbsp...

dkongball

Regular

694 Views

1 replies

0 likes

  • 694 Views
  • 1 replies
  • 0 likes

Superuser Contribution alguien esta pagando su Spotify desde mi tarjeta

Alguien esta pagando su Spotify desde mi tarjeta ¿puedo saber el nombre del usuario a partir de los numeros que vienen en el concepto que vienen en mi estado de cuenta?

Newbie

Alguien esta pagando su Spotify desde mi tarjeta ¿puedo saber el nombre del usuario a partir de los numeros que vienen en el concepto que vienen en mi estado de cuenta?

user-removed

Not applicable

1058 Views

1 replies

0 likes

  • 1058 Views
  • 1 replies
  • 0 likes

Account merged with a strangers, all songs deleted

Being a Spotify user for over 3 years — and using it literally everyday during that time. I'm leaving. This bug occurred today and after a quick search, I've found it to be an on-going issue, affecting many people with no response from the Spotify te...

Newbie

Being a Spotify user for over 3 years — and using it literally everyday during that time. I'm leaving. This bug occurred today and after a quick search, I've found it to be an on-going issue, af...

osornios

Spotify Star

689 Views

1 replies

1 likes

Android
iOS
  • 689 Views
  • 1 replies
  • 1 likes

Solved!! account suspension and other

I have recently gotten an email saying that "suggestive" activity has been on my account but I don't know what this means? Is says I may have a modified version of Spotify and I need to reinstall the app, but I don't see any apps that may have been i...

Newbie

I have recently gotten an email saying that "suggestive" activity has been on my account but I don't know what this means? Is says I may have a modified version of Spotify and I need to reinstall the...

phan_times

Community Legend

1916 Views

1 replies

0 likes

Account
Other
  • 1916 Views
  • 1 replies
  • 0 likes

cant change email account

facebook. however, it hasn't actually changed. my old email is inactive because it was a college account and now i cant get into it so i need to change it. old email associated with current account: email i need to change to:

Casual Listener

facebook. however, it hasn't actually changed. my old email is inactive because it was a college account and now i cant get into it so i need to change it.   old email associated with curren...

osornios

Spotify Star

726 Views

1 replies

0 likes

Help
  • 726 Views
  • 1 replies
  • 0 likes

Superuser Contribution i cant change my email address

the email address associated with my account is through facebook. it says i can change the email address by changing it in facebook. however, it hasn't actually changed. my old email is inactive because it was a college account and now i cant get int...

Casual Listener

the email address associated with my account is through facebook. it says i can change the email address by changing it in facebook. however, it hasn't actually changed. my old email is inactive beca...

natashadirk

Regular

532 Views

2 replies

0 likes

  • 532 Views
  • 2 replies
  • 0 likes

Superuser Contribution Change my name

Hi everybody, I have two simple questions!Question 1:Since my girlfriend start using my Spotify account on her smart device, suddenly my profile photo got changed with a photo of her, and her name was showed instead om mine, how can this happen? She ...

Regular

Hi everybody, I have two simple questions! Question 1: Since my girlfriend start using my Spotify account on her smart device, suddenly my profile photo got changed with a photo of her, and her n...

Jemi

Spotify Legend

420 Views

1 replies

0 likes

Account
  • 420 Views
  • 1 replies
  • 0 likes

Tried everything cannot login

Hi all, I have tried everything Facebook, email to login to my Spotify account. Since I can remember I have not been able to use the service. I believe my profile or something is corrupt. Can someone reset my profile ?

Casual Listener

Hi all, I have tried everything Facebook, email to login to my Spotify account. Since I can remember I have not been able to use the service. I believe my profile or something is corrupt. Can someone...

gbireland123

Casual Listener

626 Views

2 replies

0 likes

  • 626 Views
  • 2 replies
  • 0 likes

Superuser Contribution Logging in on Android

It logged me out of the app and now I can't sign in because it says your email and password combinaton does not match a Spotify acount I know the email and password are right as I've changed both of them and I can log onto my account on the web but n...

Visitor

It logged me out of the app and now I can't sign in because it says your email and password combinaton does not match a Spotify acount    I know the email and password are right as I've c...

Alfredo

Roadie

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Superuser Contribution PROBLEM WITH MY ACCOUNT

SO, I LOST MY OLD FACEBOOK AND NOW, I CAN'T ENTER IN MY OLD ACCOUNT OF SPOTIFY. I NEED CANCEL MY ACCOUNT PREMIUM. HOW I DO IT?

Newbie

SO, I LOST MY OLD FACEBOOK AND NOW, I CAN'T ENTER IN MY OLD ACCOUNT OF SPOTIFY. I NEED CANCEL MY ACCOUNT PREMIUM. HOW I DO IT?

user-removed

Not applicable

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Solved!! Locked out of my account on mobile.

Hey, I'be changed my password several times and can access spotify here. But I cannot access it from the app. I have changed it numerous times but says it is incorrect.

Casual Listener

Hey, I'be changed my password several times and can access spotify here. But I cannot access it from the app. I have changed it numerous times but says it is incorrect.

vipervanquisher

Casual Listener

2158 Views

4 replies

0 likes

  • 2158 Views
  • 4 replies
  • 0 likes

Superuser Contribution Login

Hi I can't login today for some odd reason I have rested password numerous of times but it says this username and password does not belong to a spoify account please help I have also reinstalled app

Newbie

Hi I can't login today for some odd reason I have rested password numerous of times but it says this username and password does not belong to a spoify account please help I have also reinstalled app&...

Alfredo

Roadie

681 Views

1 replies

0 likes

  • 681 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't access my premium account on my phone

Hello, i have spotify premium on my computer and for some reason i can't access this same account on my phone.Whatever i do, my phone connect to my facebook account which is not premium. When i try to connect with a email and a password it doesn't re...

Casual Listener

Hello, i have spotify premium on my computer and for some reason i can't access this same account on my phone. Whatever i do, my phone connect to my facebook account which is not premium. When i try...

arnid

Casual Listener

4906 Views

2 replies

0 likes

  • 4906 Views
  • 2 replies
  • 0 likes

Cant Login

When i try to login on mobile it says that username or password are incorrect but i typed it right i even reset it couple of time and it didnt solve my problem any solution to this? and yeah when i try to log in on the web site it works

Casual Listener

When i try to login on mobile it says that username or password are incorrect but i typed it right i even reset it couple of time and it didnt solve my problem any solution to this?   and yeah...

user-removed

Not applicable

866 Views

4 replies

0 likes

  • 866 Views
  • 4 replies
  • 0 likes

Spotify Lossless a thing?

I used to be audio format crazy person that would rip CDs at lossless rate to listen to music at an amazing fidelity. Rumor has it that Spotify has something in the works.Is there any more news on this? Hands down, I would love to try this out on Spo...

Newbie

I used to be audio format crazy person that would rip CDs at lossless rate to listen to music at an amazing fidelity.   Rumor has it that Spotify has something in the works. Is there any more...

Maxim

Spotify Star

1739 Views

1 replies

0 likes

  • 1739 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't login Samsung s8+

I'e tried uninstalling and reinstalling and I've tried resetting my password but i still can't login. I can login on pc fine

Regular

I'e tried uninstalling and reinstalling and I've tried resetting my password but i still can't login. I can login on pc fine 

Alfredo

Roadie

930 Views

1 replies

0 likes

Account
Login
  • 930 Views
  • 1 replies
  • 0 likes

Solved!! HELP ME FOR PEYMENT

I HAD A PREMIUM BUT NOW SPOTIFY IS CREDIT CARD DOES NOT ACCEPT PAYMENT BUT I CAN PAYMENT ANOTHER THINGS ON MY CREDIT CARD. WHY WHY DO NOT ACCEPT MY PAYMENT? HOW TO CONTACT SPOTIFY?

Newbie

I HAD A PREMIUM BUT NOW SPOTIFY IS CREDIT CARD DOES NOT ACCEPT PAYMENT BUT I CAN PAYMENT ANOTHER THINGS ON MY CREDIT CARD. WHY WHY DO NOT ACCEPT MY PAYMENT? HOW TO CONTACT SPOTIFY?

dkongball

Regular

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes

Premium stopped working

My Spotify premium account suddenly stopped working, I'm at a place with very spotty reception and really want my offline music, The account is paid for 2 years through Fido Canada. Please fix it!

Regular

My Spotify premium account suddenly stopped working, I'm at a place with very spotty reception and really want my offline music,    The account is paid for 2 years through Fido Canada. &...

Becky514

Newbie

1988 Views

9 replies

0 likes

  • 1988 Views
  • 9 replies
  • 0 likes