Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 4
2024-08-20 3:38:03 PM
1580 Views
0 replies
7 likes
Security

1580 Views
0 replies
7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Wednesday
Not applicable
445712 Views
970 replies
108 likes
Account

445712 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1198967 Views
119 replies
116 likes
Account

1198967 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-07-25 1:55:12 PM
Hobbit70
Visitor
108234 Views
70 replies
11 likes
Account
Login
Premium

108234 Views
70 replies
11 likes

Me cargaron el pago a la tarjeta pero Spotify dice que hay problema con el pago

Ya me cobraron 2 veces y Spotify dice que hubo problema con el pago y por lo tanto no tengo premium . Ya instale de nuevo la app y sigue igual. Ayuda!!!

CristinaNino
Casual Listener
Ya me cobraron 2 veces y Spotify dice que hubo problema con el pago y por lo tanto no tengo premium . Ya instale de nuevo la app y sigue igual. Ayuda!!!
2015-10-14 5:52:34 PM
2018-03-20 1:23:15 PM
Onikun
Newbie
897 Views
5 replies
5 likes
Account
Subscription

897 Views
5 replies
5 likes

seriously name change

My older brother created a spotify account using my facebook account and used a very racist username "Hitlernazi123". I am really embarased and i want to ask for help to change it, it can be anything...just not that one.

user-removed
Visitor
My older brother created a spotify account using my facebook account and used a very racist username "Hitlernazi123". I am really embarased and i want to ask for help to change it, it can be anything...
2018-03-19 8:26:45 PM
2018-03-20 1:20:37 PM
Maxim
Spotify Star
319 Views
1 replies
0 likes

319 Views
1 replies
0 likes

Superuser Contribution Starbucks Premium Stopped?

I had spotify premium due to the fact that I am a starbucks partner. I woke up the other day to my premium not working? Was wondering what the issue was.

cmd2014
Newbie
I had spotify premium due to the fact that I am a starbucks partner. I woke up the other day to my premium not working? Was wondering what the issue was.
2017-02-06 3:09:43 AM
2018-03-20 1:20:29 PM
shanemtaylor9
Casual Listener
1215 Views
5 replies
0 likes

1215 Views
5 replies
0 likes

Solved!! premium klant maar ben nu ineens free

ik betaal voor premium maar ben nu blijkbaar ineens free?? hoe los ik dit op?

nicovanbenschop
Casual Listener
ik betaal voor premium maar ben nu blijkbaar ineens free?? hoe los ik dit op?
2017-01-14 1:59:20 PM
2018-03-20 12:50:56 PM
Hubo
Community Legend
24823 Views
12 replies
0 likes

24823 Views
12 replies
0 likes

Email address

How to change my user email address?

kayan8888
Casual Listener
How to change my user email address?
2018-03-20 10:15:44 AM
2018-03-20 12:27:38 PM
Maxim
Spotify Star
568 Views
5 replies
0 likes
Account

568 Views
5 replies
0 likes

Facebook Temporary Error

Can't connect with facebook. Message: "Sorry there has been a temporary error, please try again later."

tomasiglesias
Casual Listener
Can't connect with facebook. Message: "Sorry there has been a temporary error, please try again later."
2018-03-19 2:22:57 AM
2018-03-20 12:06:58 PM
Sebasty
Community Legend
711 Views
3 replies
0 likes

711 Views
3 replies
0 likes

Unknown device on Spotify connect

For a while now I've been noticing that someone has been playing classical music on my account on an Echo that I don't own. I usually log in with Facebook so I logged out all devices on Facebook and changed my password, but it carried on. I then logg...

Bellamissimo
Newbie
For a while now I've been noticing that someone has been playing classical music on my account on an Echo that I don't own. I usually log in with Facebook so I logged out all devices on Facebook and ...
2018-03-20 10:47:23 AM
2018-03-20 12:03:49 PM
IguanaSetup
Community Legend
765 Views
1 replies
0 likes
Account
Other
Security

765 Views
1 replies
0 likes

Unable to use my credit card to upgrade, and cannot change my country....

Trying to upgrade to Premium - I'm currently on a work visa in Canada and trying to pay with my Australian credit card. When I try and change my country back to Aus it won't let me - it's just locked on canada...

Laus189
Casual Listener
Trying to upgrade to Premium - I'm currently on a work visa in Canada and trying to pay with my Australian credit card. When I try and change my country back to Aus it won't let me - it's ju...
2018-03-20 6:25:11 AM
2018-03-20 10:43:09 AM
Maxim
Spotify Star
316 Views
1 replies
0 likes

316 Views
1 replies
0 likes

Device connected to my account

Some weird divece was conneted to my acount and start stop and play random musics all time i already try to desconnet all diveces and change de passward but still de same. I have to do some recorts on the photo.

HenriqueBacalha
Casual Listener
Some weird divece was conneted to my acount and start stop and play random musics all time i already try to desconnet all diveces and change de passward but still de same. I have to do some recorts o...
2018-03-19 8:47:32 PM
2018-03-20 10:23:58 AM
HenriqueBacalha
Casual Listener
327 Views
2 replies
0 likes

327 Views
2 replies
0 likes

2 accounts

I am still being charged by spotify yet my account says free. Why am I still being charged?

conker178
Newbie
I am still being charged by spotify yet my account says free. Why am I still being charged?
2018-03-20 2:45:41 AM
2018-03-20 10:16:10 AM
Luke
Spotify Star
288 Views
1 replies
0 likes
Account
Subscription

288 Views
1 replies
0 likes

Windows problems

I just recently log into my account from a public computer But forgot to log out on the application for windows How do i log out from other devices?

LeMichael
Casual Listener
I just recently log into my account from a public computer But forgot to log out on the application for windows How do i log out from other devices?
2018-03-20 10:07:33 AM
2018-03-20 10:15:13 AM
Luke
Spotify Star
351 Views
1 replies
0 likes
Account

351 Views
1 replies
0 likes

Solved!! Spotify for artists something went wrong

Can someone help me with this? I can't verify my artist account.

TheChemistNL
Music Fan
Can someone help me with this? I can't verify my artist account.
2018-03-18 6:57:02 PM
2018-03-20 9:33:17 AM
TheChemistNL
Music Fan
26385 Views
6 replies
0 likes
Other

26385 Views
6 replies
0 likes

Can't edit my personal information

I connected my Spotify account to my Facebook account. However, it seems some of my personal information does not sync between these sites, and I can't manually edit the wrong info on my Spotify.

user-removed
Visitor
I connected my Spotify account to my Facebook account. However, it seems some of my personal information does not sync between these sites, and I can't manually edit the wrong info on my Spotify.
2018-03-18 3:16:09 AM
2018-03-20 8:32:18 AM
user-removed
Not applicable
978 Views
5 replies
0 likes
Account

978 Views
5 replies
0 likes

Artist name wrong Capalization

Hi, I'm an Artist via DistroKid named: "EazyT." I noticed that my artist name shows up as "Eazyt.". The Letter "t" should be written in capital letters. So could you please change my name from "Eazyt." to "EazyT."? That would be so awesome. https://o...

EazyT
Newbie
Hi, I'm an Artist via DistroKid named: "EazyT." I noticed that my artist name shows up as "Eazyt.". The Letter "t" should be written in capital letters. So could you please change...
2018-03-19 8:53:35 PM
2018-03-20 6:52:07 AM
Maxim
Spotify Star
645 Views
1 replies
0 likes
Account

645 Views
1 replies
0 likes

Signing in

It keeps on saying thatg my email and password aren't correct when they are an anyone help me?

JobBailey98
Casual Listener
It keeps on saying thatg my email and password aren't correct when they are an anyone help me?
2018-03-20 4:49:19 AM
2018-03-20 6:50:38 AM
phan_times
Community Legend
364 Views
5 replies
0 likes

364 Views
5 replies
0 likes

Logging in while offline - Android

For some reason I was logged off my Spotify account on my Android. When I try to log in I get a message saying that I can't log in while my device is offline. But I can't change the settings to online without logging in first! I tried going into my a...

Lann81
Newbie
For some reason I was logged off my Spotify account on my Android. When I try to log in I get a message saying that I can't log in while my device is offline. But I can't change the settings to onlin...
2018-03-20 4:42:59 AM
2018-03-20 6:35:38 AM
phan_times
Community Legend
348 Views
1 replies
0 likes
Login

348 Views
1 replies
0 likes

My songs are gone

This morning when i went to use spotify on my phone and computer, they prompted me to log in again. After logging in, all my Library -> Songs were gone and replaced with songs I've never seen before. They all say they were added a day ago too. Seems ...

infernosheep
Newbie
This morning when i went to use spotify on my phone and computer, they prompted me to log in again. After logging in, all my Library -> Songs were gone and replaced with songs I've never ...
2018-03-19 3:32:35 PM
2018-03-20 4:32:29 AM
rossi1911
Community Legend
478 Views
1 replies
0 likes
bug

478 Views
1 replies
0 likes

Been unknowingly paying Rogers for Spotify Premium for 4 months, but only get free access

So I noticed my rogers bill has been higher than usual. I had the free year of spotify on my rogers plan, but it ran out and spotify said I was now on the free subscription, so I decided to check out Apple Music for a few months. Looked into my bill ...

jtouffe
Newbie
So I noticed my rogers bill has been higher than usual. I had the free year of spotify on my rogers plan, but it ran out and spotify said I was now on the free subscription, so I decided to check out...
2018-03-16 4:08:27 PM
2018-03-20 2:42:21 AM
Noah
Spotify Star
382 Views
1 replies
0 likes

382 Views
1 replies
0 likes

Solved!!Superuser Contribution Album na tela de bloqueio

Meu celular Android ( s5 versão 6.0.1) nao mostra mais o album da musica que tá tocando no spotify na tela de bloqueio , eu tenho que ativar alguma opçao pra voltar a aparecer ??

Guilhermebk
Newbie
Meu celular Android ( s5 versão 6.0.1) nao mostra mais o album da musica que tá tocando no spotify na tela de bloqueio , eu tenho que ativar alguma opçao pra voltar a aparecer ??
2016-08-20 1:19:22 AM
2018-03-20 2:38:38 AM
Carvalhot
Newbie
131607 Views
22 replies
3 likes

131607 Views
22 replies
3 likes

Update payment details

Hello - I need to update my card details for payment as the payment defaulted due to my card being expired but the Update button does not appear to link anywhere, even when opening in a new tab. Neither does the hyperlinked Update your Payment Detail...

bex8
Casual Listener
Hello - I need to update my card details for payment as the payment defaulted due to my card being expired but the Update button does not appear to link anywhere, even when opening in a new tab. Neit...
2018-03-12 1:47:15 AM
2018-03-20 1:05:40 AM
bex8
Casual Listener
896 Views
2 replies
1 likes

896 Views
2 replies
1 likes

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