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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • mothical
  • Newbie
  • 157376 Views
  • 175 replies
  • 12 likes
  • Account
    Free
  • 157376 Views
  • 175 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10656 Views
  • 3 replies
  • 10 likes
  • Security
  • 10656 Views
  • 3 replies
  • 10 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 507689 Views
  • 985 replies
  • 112 likes
  • Account
  • 507689 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 124564 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 124564 Views
  • 74 replies
  • 12 likes

Premium Family question

I am the owner of our family premium Spotify account. I don't want my kids playlists showing up in my library. Why are they and how do I change the settings?

  • Newbie
  • I am the owner of our family premium Spotify account.  I don't want my kids playlists showing up in my library.  Why are they and how do I change the settings?
  • kk2206
  • Casual Listener
  • 427 Views
  • 6 replies
  • 0 likes
  • 427 Views
  • 6 replies
  • 0 likes

I forgot to verify address for family plan

I just saw an e-mail that needs me to verify the address for family plan and now it changes my account back to Spotify free. Then,There's an email tell me that "To join Premium for Family again, you’ll need to verify your account." ,but I clicked the...

  • Newbie
  • I just saw an e-mail that needs me to verify the address for family plan and now it changes my account back to Spotify free. Then,There's an email tell me that "To join Premium for Family again,...
  • za1qcbyq6vp1987
  • Newbie
  • 1120 Views
  • 2 replies
  • 1 likes
  • Account
    Login
    Premium
    Subscription
  • 1120 Views
  • 2 replies
  • 1 likes

Idea: send notification if account is changed from Premium to Family Premium

Hi, just got my account hacked.I found this out soon luckily. However, what had happened was that they had changed my account from Premium to Family Premium. Raising the price of the subscription as well. And...Spotify does not send me any informatio...

  • Casual Listener
  • Hi,   just got my account hacked. I found this out soon luckily.   However, what had happened was that they had changed my account from Premium to Family Premium. Raising the price of ...
  • Hubo
  • Community Legend
  • 338 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 338 Views
  • 1 replies
  • 0 likes

Superuser Contribution Erro no Nome do Convite

Bom dia,Efetuei a mudança de plano do free para o familiar na minha conta.Quando fui enviar o convite, não apareceu que eu tinha efetuado o convite e sim outra pessoa.Apareceu que Carolina Freitas enviou o convite e não eu Matheus Pires.PS: Print de ...

  • Casual Listener
  • Bom dia, Efetuei a mudança de plano do free para o familiar na minha conta. Quando fui enviar o convite, não apareceu que eu tinha efetuado o convite e sim outra pessoa. Apareceu que Carolina Fr...
  • mbeirigo
  • Newbie
  • 461 Views
  • 2 replies
  • 0 likes
  • Account
  • 461 Views
  • 2 replies
  • 0 likes

Solved!! Spotify for Artists

Hey! I'm an Artist Manager and our first song is up! Whoop! But we can't promote it without a profile picture, we've submitted our Spotify Artist form but someone needs to verify it. How much time does that usually take?

  • Casual Listener
  • Hey!    I'm an Artist Manager and our first song is up! Whoop!   But we can't promote it without a profile picture, we've submitted our Spotify Artist form but someone needs to ver...
  • ReflexAgency
  • Casual Listener
  • 446 Views
  • 2 replies
  • 0 likes
  • Account
  • 446 Views
  • 2 replies
  • 0 likes

HELP!!!!!! You can only use spotify abroad for 14 days

I signed up for spotify premium and I am located in NZ, and in my account settings my country is set to NZ. However when I try to log in on the app it says "you can only use spotify abroad for 14 days" I deleted the application and downloaded it agai...

  • Newbie
  • I signed up for spotify premium and I am located in NZ, and in my account settings my country is set to NZ. However when I try to log in on the app it says "you can only use spotify abroad for 14 day...
  • user-removed
  • Not applicable
  • 893 Views
  • 2 replies
  • 0 likes
  • 893 Views
  • 2 replies
  • 0 likes

Solved!! Birthdays

I accidentally typed the wrong birthday into my acc when setting up how can I change it?

  • Casual Listener
  • I accidentally typed the wrong birthday into my acc when setting up how can I change it?
  • Emixohs
  • Casual Listener
  • 10555 Views
  • 2 replies
  • 0 likes
  • 10555 Views
  • 2 replies
  • 0 likes

I logged in with facebook on my spotify acount and I bought premium but I deactivated my facebook

Need help about the subject. I was just logged in with my facebook account and I bought premium. But now I deactiavted my facebook account and I've a new one but I can't acces to my spotify account. Is there any solution to that?

  • Newbie
  • Need help about the subject. I was just logged in with my facebook account and I bought premium. But now I deactiavted my facebook account and I've a new one but I can't acces to my spotify account. ...
  • Kimsw30
  • Newbie
  • 1128 Views
  • 3 replies
  • 0 likes
  • Account
  • 1128 Views
  • 3 replies
  • 0 likes

Superuser Contribution 3,333 how do i make room to download so i can download more?

so i only used spoitify on my iphone mac and a windows laptop but i reached the max. i deleted the offline downloads on the mac and my windows and also deleted the app so i can download styrictly on my iphone but it stilll will not download anymore a...

  • Newbie
  • so i only used spoitify on my iphone mac and a windows laptop but i reached the max. i deleted the offline downloads on the mac and my windows and also deleted the app so i can download styrictly on ...
  • Narankiwi
  • Composer
  • 1291 Views
  • 3 replies
  • 0 likes
  • 3
  • 1291 Views
  • 3 replies
  • 0 likes

"0 Facebook Friends on Spotify"

Hi, I have just signed up for the Premium Trial on Spotify and I'm logged in through my Facebook Account on my Desktop. However, on the right side of the screen when I click on "Find Friends" to see what my facebook friends are playing, it shows that...

  • Visitor
  • Hi, I have just signed up for the Premium Trial on Spotify and I'm logged in through my Facebook Account on my Desktop. However, on the right side of the screen when I click on "Find Friends" to see ...
  • K10Candy
  • Newbie
  • 6136 Views
  • 9 replies
  • 2 likes
  • Account
    Other
    Premium
  • 6136 Views
  • 9 replies
  • 2 likes

Superuser Contribution Can't log in with Facebook nor my e-mail address and password

Hi, someone else logged in to Spotify on my IPad using her Facebook account. After logged out her account, I can not connect to Spotify using my own Facebook account. It keeps showing "Continue as ..." but I do not see a button that shows "Log in wit...

  • Casual Listener
  • Hi, someone else logged in to Spotify on my IPad using her Facebook account. After logged out her account, I can not connect to Spotify using my own Facebook account. It keeps showing "Cont...
  • Ozzie10
  • Casual Listener
  • 520 Views
  • 2 replies
  • 0 likes
  • Login
  • 520 Views
  • 2 replies
  • 0 likes

Solved!! Change username

Hi everyone,while creating the account, I chose my own username. Today I want to login in to web from Spotify with my own username, but I coudn't. This is very annoying and I would like to change it and be able to log in using my username. Is it poss...

  • Casual Listener
  • Hi everyone, while creating the account, I chose my own username. Today I want to login in to web from Spotify with my own username, but I coudn't. This is very annoying and I would like to change i...
  • aneta1234
  • Casual Listener
  • 966 Views
  • 4 replies
  • 0 likes
  • 966 Views
  • 4 replies
  • 0 likes

Superuser Contribution Cancele mi suscripción premium hace dos meses y siguen cobrando

En el mes de agosto cancelé mi suscripción premium del mes de julio, en septiembre me di cuenta que seguían cobrando y que seguía siendo premium. Pensé que había cometido un error y no habia cancelado correctamente, asi que cancelé otra vez el 15 de ...

  • Newbie
  • En el mes de agosto cancelé mi suscripción premium del mes de julio, en septiembre me di cuenta que seguían cobrando y que seguía siendo premium. Pensé que había cometido un error y no habia cancelad...
  • Camiloeneses1
  • Newbie
  • 1959 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 1959 Views
  • 3 replies
  • 0 likes

Solved!! Prevent my Spotify account from being shown as a Google search result

Hi,When my name is googled, my Spotify playlists etc show up in search results. How can I prevent this from happening?My account is not linked to facebook.Thanks!

  • Visitor
  • Hi, When my name is googled, my Spotify playlists etc show up in search results. How can I prevent this from happening? My account is not linked to facebook. Thanks!
  • Maxim
  • Spotify Star
  • 4122 Views
  • 6 replies
  • 0 likes
  • Account
  • 4122 Views
  • 6 replies
  • 0 likes

Transfer saved music to a different account

Im currently on a Premium family plan and I want to open my own premium family account will I lose all my saved music if I do this??

  • Newbie
  • Im currently on a Premium family plan and I want to open my own premium family account will I lose all my saved music if I do this?? 
  • jsannn
  • Community Legend
  • 395 Views
  • 1 replies
  • 0 likes
  • Account
  • 395 Views
  • 1 replies
  • 0 likes

Superuser Contribution Accidentally hit forget device and can't cast now

I pressed forget device for my chromecast and now I can't cast Spotify onto my TV. Does anyone know how to fix this?

  • Newbie
  • I pressed forget device for my chromecast and now I can't cast Spotify onto my TV. Does anyone know how to fix this?
  • Ace0fspade
  • Casual Listener
  • 8355 Views
  • 3 replies
  • 1 likes
  • 8355 Views
  • 3 replies
  • 1 likes

Problems at changing my country

So I'm on vacation and forgot to buy a Card for Spotify. So I had to buy one in the Netherlands.So I bought one , changed my country from Germany to Netherlands to use the Card, It worked perfectly. But now I wondered that some of my Songs are grey a...

  • Casual Listener
  • So I'm on vacation and forgot to buy a Card for Spotify. So I had to buy one in the Netherlands.So I bought one , changed my country from Germany to Netherlands to use the Card, It worked perfectly. ...
  • Maxim
  • Spotify Star
  • 469 Views
  • 3 replies
  • 0 likes
  • Account
  • 469 Views
  • 3 replies
  • 0 likes

Transferring playlists and starred songs to a new account

Hi guys, I’ve created a new Spotify account and upgraded to Premium but now I need to transfer or access my playlists and starred songs from the old account. Is there a way to do this? Thank you! Tete

  • Newbie
  • Hi guys,   I’ve created a new Spotify account and upgraded to Premium but now I need to transfer or access my playlists and starred songs from the old account.   Is there a way to do th...
  • Maxim
  • Spotify Star
  • 931 Views
  • 1 replies
  • 0 likes
  • 931 Views
  • 1 replies
  • 0 likes

Student subscription

Spotify is not recognizing my name for being a student and I am a student what do I do I can’t get a hold of nobody for the last two days

  • Newbie
  • Spotify is not recognizing my name for being a student and I am a student what do I do I can’t get a hold of nobody for the last two days
  • Maxim
  • Spotify Star
  • 630 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 630 Views
  • 1 replies
  • 0 likes