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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 7528 Views
  • 1 replies
  • 9 likes
  • Security
  • 7528 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 474516 Views
  • 978 replies
  • 111 likes
  • Account
  • 474516 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1207835 Views
  • 119 replies
  • 117 likes
  • Account
  • 1207835 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119038 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119038 Views
  • 72 replies
  • 12 likes

Hilfe!

Hallo, Ich habe eine Frage! Ich habe Spotify Premium für 3 Monate mit 2 PSCs gekauft. Beide haben einen Wert von 25 Euro. Was passiert mit dem Rest meines Bekomme ich den Rest zurück, wird das beim nächsten Kauf angerechnet oder ist das Geld leider w...

  • Casual Listener
  • Hallo,   Ich habe eine Frage! Ich habe Spotify Premium für 3 Monate mit 2 PSCs gekauft. Beide haben einen Wert von 25 Euro. Was passiert mit dem Rest meines Bekomme ich den Rest zurück, wird d...
  • Maxim
  • Spotify Star
  • 561 Views
  • 1 replies
  • 0 likes
  • Premium
  • 561 Views
  • 1 replies
  • 0 likes

Please help me!

Hello, I have a question! I bought Spotify Premium for 3 months with 2 PSC's. They both have a value of 25 euros. What happen with the rest of my money? (20,03 Euros) Can I get the rest back?

  • Casual Listener
  • Hello,  I have a question! I bought Spotify Premium for 3 months with 2 PSC's. They both have a value of 25 euros. What happen with the rest of my money? (20,03 Euros)  Can...
  • Maxim
  • Spotify Star
  • 474 Views
  • 1 replies
  • 0 likes
  • 474 Views
  • 1 replies
  • 0 likes

can’t log in

suddenly my account was signed out, and i cant log in because it says “login failed, you can only use spotify abroad for 14 days” when im not even abroad. what should i do?

  • Newbie
  • suddenly my account was signed out, and i cant log in because it says “login failed, you can only use spotify abroad for 14 days” when im not even abroad. what should i do?
  • asciiM0
  • Roadie
  • 405 Views
  • 2 replies
  • 0 likes
  • 405 Views
  • 2 replies
  • 0 likes

username-email

Hi everyone.a month ago I signed up for a premium subscription. Today I would like to delete it, but I can not remember the email address for the account anymore. I only know my username. I would like to be able to go back to the reference e-mail add...

  • Newbie
  • Hi everyone. a month ago I signed up for a premium subscription. Today I would like to delete it, but I can not remember the email address for the account anymore. I only know my username. I would l...
  • Maxim
  • Spotify Star
  • 658 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 658 Views
  • 1 replies
  • 0 likes

Lost my account information

I lost my cellphone 2 day's ago and i can't find the account i was paying premium on it, it is possible to recover it with my credit card detail?? I try to look on the site, write them and no result, but payment are still going thru my bank account a...

  • Newbie
  • I lost my cellphone 2 day's ago and i can't find the account i was paying premium on it, it is possible to recover it with my credit card detail?? I try to look on the site, write them and no result,...
  • Maxim
  • Spotify Star
  • 368 Views
  • 1 replies
  • 0 likes
  • 368 Views
  • 1 replies
  • 0 likes

Disabled account - No response from Spotify

Hello Spotify Community, As the recommended solution suggests, I have attempted to contact the Spotify Payments team regarding my accounting being disabled. I received a notice that my account was disabled following a charge back that was initiated b...

  • Regular
  • Hello Spotify Community,   As the recommended solution suggests, I have attempted to contact the Spotify Payments team&n...
  • morrisp33
  • Casual Listener
  • 1428 Views
  • 20 replies
  • 0 likes
  • Account
    Login
  • 1428 Views
  • 20 replies
  • 0 likes

Superuser Contribution Can't login and still being charged

Spotify logged me out of my account on both my computer and my phone and now it won't recognize my email. I am still being charged for my Student Premium account, but I can't even log in to it. I can't seem to find any way to talk to any customer ser...

  • Casual Listener
  • Spotify logged me out of my account on both my computer and my phone and now it won't recognize my email. I am still being charged for my Student Premium account, but I can't even log in to it. I can...
  • ihatespotify125
  • Casual Listener
  • 1212 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 1212 Views
  • 3 replies
  • 0 likes

Solved!! Trying to update Spotify Free to Premium: Spotify says I already have it?

I'm trying to activate Spotify Premium through Sonera (local operator), but I keep getting the message that I already have a paid account in use which I should cancel - but I don't have one! I previously had Spotify Unlimited, but I canceled it in Fe...

  • Casual Listener
  • I'm trying to activate Spotify Premium through Sonera (local operator), but I keep getting the message that I already have a paid account in use which I should cancel - but I don't have one! I previo...
  • Trish5
  • Newbie
  • 48290 Views
  • 24 replies
  • 5 likes
  • 48290 Views
  • 24 replies
  • 5 likes

my premium account get hacked

my premium account hacked, email address has changed, so my password can you please investigate this problem, i cant use my account, when i login, its say my no such email or username..thanks in advanced

  • Casual Listener
  • my premium account  hacked,   email address has changed, so my password   can you please investigate this problem, i cant use my account, when i login, its say my no such email or ...
  • user-removed
  • Not applicable
  • 623 Views
  • 1 replies
  • 0 likes
  • 623 Views
  • 1 replies
  • 0 likes

Sudden change of username..

For some reason spotify changed my username, I was fine with my real name but I am not fine with random genrated letters and numbers.Is there any way to fix this?

  • Newbie
  • For some reason spotify changed my username, I was fine with my real name but I am not fine with random genrated letters and numbers.Is there any way to fix this?
  • user-removed
  • Not applicable
  • 447 Views
  • 1 replies
  • 0 likes
  • 447 Views
  • 1 replies
  • 0 likes

cambiar cuenta suscripcion

Hola! Tengo una suscripcion premium y me gustaria cambiarla a otra cuenta de spotify asociada a otro email que es el que ahora uso. Gracias.

  • Newbie
  • Hola! Tengo una suscripcion premium y me gustaria cambiarla a otra cuenta de spotify asociada a otro email que es el que ahora uso. Gracias.
  • WasteYrTime
  • Newbie
  • 18424 Views
  • 2 replies
  • 1 likes
  • 18424 Views
  • 2 replies
  • 1 likes

Prepaid premium now want family

We took advantage of offer to prepay Premium until December. What happens to subscription and billing if I upgrade to Family now?Info says that payments will start earlier as the existing credit will be prorated to family rates, but doesnt explain ho...

  • Casual Listener
  • We took advantage of offer to prepay Premium until December.  What happens to subscription and billing if I upgrade to Family now? Info says that payments will start earlier as the existing cre...
  • sunfossil
  • Newbie
  • 1638 Views
  • 5 replies
  • 0 likes
  • 1638 Views
  • 5 replies
  • 0 likes

Lost acount, playlists, and login

I signed up for premium, downloaded a ton of music then set phone down for a while. When I came back and tried to open spotify i had to log in and was prompted that i had no account. I checked my external storage on phone and there was nothing there....

  • Casual Listener
  • I signed up for premium, downloaded a ton of music then set phone down for a while.  When I came back and tried to open spotify i had to log in and was prompted that i had no account. ...
  • tybazsco
  • Casual Listener
  • 1010 Views
  • 5 replies
  • 0 likes
  • 1010 Views
  • 5 replies
  • 0 likes

How did spotify knew my new credit card?

HelloI had a spotify premium and then I canceled my lost credit card and got a new one with whole new number and everything. Then I saw that spotify charged me on this card... I never gave them the number or gave them autorisation. I went on my accou...

  • Casual Listener
  • Hello I had a spotify premium and then I canceled my lost credit card and got a new one with whole new number and everything. Then I saw that spotify charged me on this card... I never gave them the...
  • Ayoub06
  • Casual Listener
  • 13013 Views
  • 11 replies
  • 3 likes
  • Account
    Premium
    Security
    Subscription
  • 13013 Views
  • 11 replies
  • 3 likes

Superuser Contribution Cargo no reconocido

Buen día, tengo un cargo no reconocido mensual y recurrente desde el mes de septiembre del 2017 mi cuenta premium se paga los días 26 y este cobro extra cae el día 23 no corresponde a mi cuent ay en mi banco me dijeron que tengo que directamente chec...

  • Newbie
  • Buen día, tengo un cargo no reconocido mensual y recurrente desde el mes de septiembre del 2017 mi cuenta premium se paga los días 26 y este cobro extra cae el día 23 no corresponde a mi cuent ay en ...
  • Andresgzmn
  • Newbie
  • 1176 Views
  • 2 replies
  • 0 likes
  • 1176 Views
  • 2 replies
  • 0 likes

Playlists públicas não aparecem no meu perfil

Já tentei deixar de seguir as playlists e seguir novamente... tanto por Desktop como pelo aplicativo. Já tentei deslogar e refazer o login, também não adiantou. Fiz um teste criando uma playlist nova, ela apareceu, porém as que segui anteriormente só...

  • Newbie
  • Já tentei deixar de seguir as playlists e seguir novamente... tanto por Desktop como pelo aplicativo. Já tentei deslogar e refazer o login, também não adiantou. Fiz um teste criando uma playlist nova...
  • jcbotter
  • Casual Listener
  • 14116 Views
  • 4 replies
  • 7 likes
  • Account
    Login
  • 14116 Views
  • 4 replies
  • 7 likes

Spotify doesn't give me the option to disconnect from facebook or create a username.

Spotify doesn't give me the option to disconnect from facebook or create a username. I would really like to do this, so I can keep my playlists and share my content with other users online while staying anonymous.

  • Newbie
  • Spotify doesn't give me the option to disconnect from facebook or create a username. I would really like to do this, so I can keep my playlists and share my content with other users online while stay...
  • Maxim
  • Spotify Star
  • 679 Views
  • 1 replies
  • 0 likes
  • Account
  • 679 Views
  • 1 replies
  • 0 likes

Someone else using my account

I've noticed that someone else has recently been using my account on spotify and have tried everything to remove them. They have been listening on chrome cast and have it connected to their living room. I have removed all devices linked to my account...

  • Newbie
  • I've noticed that someone else has recently been using my account on spotify and have tried everything to remove them. They have been listening on chrome cast and have it connected to their living ro...
  • Maxim
  • Spotify Star
  • 640 Views
  • 1 replies
  • 0 likes
  • 640 Views
  • 1 replies
  • 0 likes

Solved!! Upgrade spotify famile, current premium account

Hello, Could someone tell me if it's possible to upgrade to a familie account when using a normall premium account? I want to upgrade to a familie account without losing my playlists. Is this possible? If yes how? I didn't find this solution on the s...

  • Casual Listener
  • Hello,   Could someone tell me if it's possible to upgrade to a familie account when using a normall premium account? I want to upgrade to a familie account without losing my playlists. Is...
  • Eilonwy
  • Newbie
  • 2581 Views
  • 5 replies
  • 1 likes
  • 2581 Views
  • 5 replies
  • 1 likes