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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
82056 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
657525 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
738879 Views
18 replies
29 likes
I was charged double how can i get a refund for the secound charge
I was charged double how can i get a refund for the secound charge
Spotify Star
434 Views
1 replies
0 likes
My wife and I use an account paid for by someone else who recently had stopped paying, we wanted to update the payment info, but we are not allowed any access to the account even though we can successfully connect to the facebook aaccount associated ...
My wife and I use an account paid for by someone else who recently had stopped paying, we wanted to update the payment info, but we are not allowed any access to the account even though we can succes...
Roadie
508 Views
1 replies
0 likes
I am an artist on Spotify. Myself and another artist with the same name had our accounts joined joined by mistake by Spotify. There was an artist separation done by Spotify. Now when I log in to my account I am inside his account and see his stats et...
I am an artist on Spotify. Myself and another artist with the same name had our accounts joined joined by mistake by Spotify. There was an artist separation done by Spotify. Now when I log in to my a...
Roadie
972 Views
1 replies
0 likes
I help run a small non-profit. I want to create a second account just to create and publish playlists to share via social media. How do i do that? I'm a Premium customer. Thank youkellie
I help run a small non-profit. I want to create a second account just to create and publish playlists to share via social media. How do i do that? I'm a Premium customer. T...
Spotify Star
548 Views
1 replies
0 likes
1. sorry for my english 2. I have spotify free and not premium. Today I got an E-Mail which says that I have to pay USD 70.09. How is that possible? I don't own any other Spotify accounts I only have this one and as I said before it is 100% free. Ple...
1. sorry for my english 😞 2. I have spotify free and not premium. Today I got an E-Mail which says that I have to pay USD 70.09. How is that possible? I don't own any other Spotify ac...
Composer
334 Views
1 replies
0 likes
The problem started since Monday 2/26/18, the song will play less than half way then will skip to some horrible music I that have never listen to "Hustlers And Bosses" It happens on my iPhone and firestick at home! I have a premium subscription and i...
The problem started since Monday 2/26/18, the song will play less than half way then will skip to some horrible music I that have never listen to "Hustlers And Bosses" It happens on m...
Regular
603 Views
1 replies
0 likes
HelloI used a fake email address to register my account and I can’t remember what it was or what my user name was. I logged out of my account without thinking and I can’t get back in. My account is a premium account which I payed £9.99 for on the 26t...
Hello I used a fake email address to register my account and I can’t remember what it was or what my user name was. I logged out of my account without thinking and I can’t get back in. My account is...
Casual Listener
649 Views
2 replies
1 likes
I just got spotify premium with student discount and the app is not showing I did. I checked and payment was made, I tried logging out and didn't work, I tried uninstalling the app and it didn't work, I didn't receive an email for confirmation. Pleas...
I just got spotify premium with student discount and the app is not showing I did. I checked and payment was made, I tried logging out and didn't work, I tried uninstalling the app and it didn't work...
Not applicable
353 Views
1 replies
0 likes
I shut off my phone with the account set to offline and I cannot get back into the account because it says the account is set to offline and to be able to make it online again, I have to sign in on my phone. I tried the workaround described in anothe...
I shut off my phone with the account set to offline and I cannot get back into the account because it says the account is set to offline and to be able to make it online again, I have to sign in on m...
Spotify
353 Views
1 replies
2 likes
Como puedo eliminar mi cuenta de Facebook de una cuenta ya que tengo una nueva cuenta entonces quiero vincularla con la otra cuenta. Y como puedo cambiar mi nombre de usuario en la nueva cuenta ya que no accedi por medio de facebook sino que accedi i...
Como puedo eliminar mi cuenta de Facebook de una cuenta ya que tengo una nueva cuenta entonces quiero vincularla con la otra cuenta. Y como puedo cambiar mi nombre de usuario en la n...
578 Views
0 replies
0 likes
I have been trying to log in my spotify account in my android app and I keep getting a notification saying that my password or username are incorrect, although online I can log in with the same password and username I am trying to use on the app.
I have been trying to log in my spotify account in my android app and I keep getting a notification saying that my password or username are incorrect, although online I can log in with the same passw...
Spotify Legend
421 Views
1 replies
0 likes
First of all I always listen music. I usually don listen different genres but sometimes I like to listen one or two songs from other genres but last time I listen a song it make me a Daily Mix of that genre. And i contact with spotify and open a new ...
First of all I always listen music. I usually don listen different genres but sometimes I like to listen one or two songs from other genres but last time I listen a song it make me a Daily Mix ...
Casual Listener
331 Views
1 replies
0 likes
Hi,I do not know my password to login to Spotify and to create a new password it is sending the renew password process to an old email that i no longer have access to. What are my options? Thank you, Kayla
Hi, I do not know my password to login to Spotify and to create a new password it is sending the renew password process to an old email that i no longer have access to. What are my options? ...
Spotify Star
593 Views
1 replies
0 likes
The app logged me out and now I can't login to the android app on my phone. I've changed my password and tried with my username and email to no avail. Any ideas? Funny how the only time this happens is a week after I unsubscribe from premium...
The app logged me out and now I can't login to the android app on my phone. I've changed my password and tried with my username and email to no avail. Any ideas? Funny how ...
Casual Listener
395 Views
2 replies
0 likes
hi - trying to log in on my desk top player, however after changing password and logging out from everywhere else, it wont allow me to log back in on desktop, it will however allow me to listen via the web player.. and through facebook.. but again.. ...
hi - trying to log in on my desk top player, however after changing password and logging out from everywhere else, it wont allow me to log back in on desktop, it will however allow me to listen via t...
Newbie
545 Views
2 replies
0 likes
I got suddenly kicked out of my account going into the app and booted back into the log in/sign up screen. Whenever I tried to log back in I got half a second of the green rotating circle and got kicked out again. I uninstalled and did a clean reinst...
I got suddenly kicked out of my account going into the app and booted back into the log in/sign up screen. Whenever I tried to log back in I got half a second of the green rotating circle and got kic...
Newbie
2841 Views
24 replies
1 likes
Quiero borrar los datos de mi tarjeta de credito para no comenter un error y que me empiecen a cobrer. Como hago? Si no se puede, entonces expliquenme como cerrar el usuario. No me refiero a la sesion
Quiero borrar los datos de mi tarjeta de credito para no comenter un error y que me empiecen a cobrer. Como hago? Si no se puede, entonces expliquenme como cerrar el usuario. No me refiero a la sesion
Roadie
142930 Views
1 replies
4 likes
Hi. Yesterday my Spotify started to act weird. It suddenly went offline without me being able to change it. On my phone it worked just fine. I then went to sleep and today it still didn´t work on my PC so I decided to logout. I couldn´t login anymore...
Hi. Yesterday my Spotify started to act weird. It suddenly went offline without me being able to change it. On my phone it worked just fine. I then went to sleep and today it still didn...
Spotify
1116 Views
1 replies
0 likes
Okay so I recently got a new phone and I wanted to switch my account to my new phone, but it somehow logged me out and I forgot my username. That account, I'm signed up with premium and I want to delete it or recover it.
Okay so I recently got a new phone and I wanted to switch my account to my new phone, but it somehow logged me out and I forgot my username. That account, I'm signed up with premium and I...
Spotify
362 Views
1 replies
0 likes
Every time I close spotify and open it again the social settings are reverted to default (I'm on Windows 8 btw).Please Help!
Every time I close spotify and open it again the social settings are reverted to default (I'm on Windows 8 btw). Please Help!
Not applicable
612 Views
1 replies
1 likes
