Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
4200 Views
0 replies
9 likes
Security

4200 Views
0 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
chiccawith2cs
Visitor
462756 Views
974 replies
110 likes
Account

462756 Views
974 replies
110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1204756 Views
119 replies
117 likes
Account

1204756 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-10-08 9:00:30 AM
Maria
Moderator
112733 Views
72 replies
12 likes
Account
Login
Premium

112733 Views
72 replies
12 likes

Device connected to my account

Some weird divece was conneted to my acount and start stop and play random musics all time i already try to desconnet all diveces and change de passward but still de same. I have to do some recorts on the photo.

HenriqueBacalha
Casual Listener
Some weird divece was conneted to my acount and start stop and play random musics all time i already try to desconnet all diveces and change de passward but still de same. I have to do some recorts o...
2018-03-19 8:47:32 PM
2018-03-20 10:23:58 AM
HenriqueBacalha
Casual Listener
331 Views
2 replies
0 likes

331 Views
2 replies
0 likes

2 accounts

I am still being charged by spotify yet my account says free. Why am I still being charged?

conker178
Newbie
I am still being charged by spotify yet my account says free. Why am I still being charged?
2018-03-20 2:45:41 AM
2018-03-20 10:16:10 AM
Luke
Spotify Star
298 Views
1 replies
0 likes
Account
Subscription

298 Views
1 replies
0 likes

Windows problems

I just recently log into my account from a public computer But forgot to log out on the application for windows How do i log out from other devices?

LeMichael
Casual Listener
I just recently log into my account from a public computer But forgot to log out on the application for windows How do i log out from other devices?
2018-03-20 10:07:33 AM
2018-03-20 10:15:13 AM
Luke
Spotify Star
354 Views
1 replies
0 likes
Account

354 Views
1 replies
0 likes

Solved!! Spotify for artists something went wrong

Can someone help me with this? I can't verify my artist account.

TheChemistNL
Music Fan
Can someone help me with this? I can't verify my artist account.
2018-03-18 6:57:02 PM
2018-03-20 9:33:17 AM
TheChemistNL
Music Fan
26768 Views
6 replies
0 likes
Other

26768 Views
6 replies
0 likes

Can't edit my personal information

I connected my Spotify account to my Facebook account. However, it seems some of my personal information does not sync between these sites, and I can't manually edit the wrong info on my Spotify.

user-removed
Visitor
I connected my Spotify account to my Facebook account. However, it seems some of my personal information does not sync between these sites, and I can't manually edit the wrong info on my Spotify.
2018-03-18 3:16:09 AM
2018-03-20 8:32:18 AM
user-removed
Not applicable
986 Views
5 replies
0 likes
Account

986 Views
5 replies
0 likes

Artist name wrong Capalization

Hi, I'm an Artist via DistroKid named: "EazyT." I noticed that my artist name shows up as "Eazyt.". The Letter "t" should be written in capital letters. So could you please change my name from "Eazyt." to "EazyT."? That would be so awesome. https://o...

EazyT
Newbie
Hi, I'm an Artist via DistroKid named: "EazyT." I noticed that my artist name shows up as "Eazyt.". The Letter "t" should be written in capital letters. So could you please change...
2018-03-19 8:53:35 PM
2018-03-20 6:52:07 AM
Maxim
Spotify Star
668 Views
1 replies
0 likes
Account

668 Views
1 replies
0 likes

Signing in

It keeps on saying thatg my email and password aren't correct when they are an anyone help me?

JobBailey98
Casual Listener
It keeps on saying thatg my email and password aren't correct when they are an anyone help me?
2018-03-20 4:49:19 AM
2018-03-20 6:50:38 AM
phan_times
Community Legend
385 Views
5 replies
0 likes

385 Views
5 replies
0 likes

Logging in while offline - Android

For some reason I was logged off my Spotify account on my Android. When I try to log in I get a message saying that I can't log in while my device is offline. But I can't change the settings to online without logging in first! I tried going into my a...

Lann81
Newbie
For some reason I was logged off my Spotify account on my Android. When I try to log in I get a message saying that I can't log in while my device is offline. But I can't change the settings to onlin...
2018-03-20 4:42:59 AM
2018-03-20 6:35:38 AM
phan_times
Community Legend
357 Views
1 replies
0 likes
Login

357 Views
1 replies
0 likes

My songs are gone

This morning when i went to use spotify on my phone and computer, they prompted me to log in again. After logging in, all my Library -> Songs were gone and replaced with songs I've never seen before. They all say they were added a day ago too. Seems ...

infernosheep
Newbie
This morning when i went to use spotify on my phone and computer, they prompted me to log in again. After logging in, all my Library -> Songs were gone and replaced with songs I've never ...
2018-03-19 3:32:35 PM
2018-03-20 4:32:29 AM
rossi1911
Community Legend
544 Views
1 replies
0 likes
bug

544 Views
1 replies
0 likes

Been unknowingly paying Rogers for Spotify Premium for 4 months, but only get free access

So I noticed my rogers bill has been higher than usual. I had the free year of spotify on my rogers plan, but it ran out and spotify said I was now on the free subscription, so I decided to check out Apple Music for a few months. Looked into my bill ...

jtouffe
Newbie
So I noticed my rogers bill has been higher than usual. I had the free year of spotify on my rogers plan, but it ran out and spotify said I was now on the free subscription, so I decided to check out...
2018-03-16 4:08:27 PM
2018-03-20 2:42:21 AM
Noah
Spotify Star
389 Views
1 replies
0 likes

389 Views
1 replies
0 likes

Solved!!Superuser Contribution Album na tela de bloqueio

Meu celular Android ( s5 versão 6.0.1) nao mostra mais o album da musica que tá tocando no spotify na tela de bloqueio , eu tenho que ativar alguma opçao pra voltar a aparecer ??

Guilhermebk
Newbie
Meu celular Android ( s5 versão 6.0.1) nao mostra mais o album da musica que tá tocando no spotify na tela de bloqueio , eu tenho que ativar alguma opçao pra voltar a aparecer ??
2016-08-20 1:19:22 AM
2018-03-20 2:38:38 AM
Carvalhot
Newbie
132671 Views
22 replies
3 likes

132671 Views
22 replies
3 likes

Update payment details

Hello - I need to update my card details for payment as the payment defaulted due to my card being expired but the Update button does not appear to link anywhere, even when opening in a new tab. Neither does the hyperlinked Update your Payment Detail...

bex8
Casual Listener
Hello - I need to update my card details for payment as the payment defaulted due to my card being expired but the Update button does not appear to link anywhere, even when opening in a new tab. Neit...
2018-03-12 1:47:15 AM
2018-03-20 1:05:40 AM
bex8
Casual Listener
916 Views
2 replies
1 likes

916 Views
2 replies
1 likes

Won't let me upgrade to premium

I've used 3 different credit cards and none of them are letting me upgrade to premium. They all say "oops something went wrong"

shadytony222
Newbie
I've used 3 different credit cards and none of them are letting me upgrade to premium. They all say "oops something went wrong"
2015-04-03 4:27:45 AM
2018-03-19 11:40:16 PM
Jbd101298
Newbie
11908 Views
11 replies
6 likes
Premium

11908 Views
11 replies
6 likes

Solved!! Same Artist name

Hello together I wanted to start sharing my music. As I read, I first need to set up a regular Spotify-Account before getting verified as an artist. So I tryed to do this. But as I have seen, my artist-name is already taken (by a inactive dude with n...

diegobuechi
Casual Listener
Hello together I wanted to start sharing my music. As I read, I first need to set up a regular Spotify-Account before getting verified as an artist. So I tryed to do this. But as I have seen...
2017-01-19 9:08:24 PM
2018-03-19 11:08:35 PM
swervem
Newbie
16426 Views
6 replies
0 likes

16426 Views
6 replies
0 likes

loop and streaming

if i have listened a song in loop, does it count as a stream? thank you!

mauveaise
Casual Listener
if i have listened a song in loop, does it count as a stream? thank you!
2018-03-19 10:42:55 PM
2018-03-19 10:51:18 PM
Bethany_Dawn
Community Legend
873 Views
1 replies
0 likes

873 Views
1 replies
0 likes

Android app is always offline. Premium account

This is been happening for a while already. Been in numerous threads and any solution has worked out for me. I did the clear data/cache. The uninstall of the app, the change of the password, deleting the app. All I could think of and still the same i...

crodf20
Casual Listener
This is been happening for a while already. Been in numerous threads and any solution has worked out for me. I did the clear data/cache. The uninstall of the app, the change of the password, deleting...
2018-03-18 8:21:44 PM
2018-03-19 10:38:08 PM
Faran
Newbie
353 Views
1 replies
0 likes
Account
Other
Premium

353 Views
1 replies
0 likes

Added account for family and now my account is mixed up

I helped a family member sign up for Spotify on their device with an email and password that are different than my account. Now all of my information in my accoount is changed to the new account created and they have all of my playlists and data.They...

jkomar
Newbie
I helped a family member sign up for Spotify on their device with an email and password that are different than my account. Now all of my information in my accoount is changed to the new account crea...
2018-03-19 10:17:46 PM
270 Views
0 replies
0 likes
Account

270 Views
0 replies
0 likes

logging in and location bugs

As u see im in Egypt but my spotify account convinced that im in the US though i can't login to my account because (im in a trip longer than 14 days)when i try to edit the country i can't because the site only give me one option usa in the country fi...

medhatnagy
Casual Listener
As u see im in Egypt but my spotify account convinced that im in the US though i can't login to my account because (im in a trip longer than 14 days)when i try to edit the country i can't becau...
2018-03-19 2:18:07 AM
2018-03-19 9:29:07 PM
medhatnagy
Casual Listener
318 Views
2 replies
0 likes
Account

318 Views
2 replies
0 likes

Deleted facebook account, can't log onto Spotify anymore, still charged

Hi, I have a charged account that I created on Spotify using Facebook a while ago. I recently (6 months ago) deleted my Facebook account. Now I can't log onto Spotify anymore because I have a Facebook login but Spotify still charges me. I sent Spotif...

Zaziffic
Casual Listener
Hi, I have a charged account that I created on Spotify using Facebook a while ago. I recently (6 months ago) deleted my Facebook account. Now I can't log onto Spotify anymore because I h...
2013-11-21 1:05:53 PM
2018-03-19 8:40:53 PM
92alfredST
Newbie
1048 Views
6 replies
0 likes
Premium
Subscription

1048 Views
6 replies
0 likes

Spotify won't connect with Facebook

When I first created my Spotify account, I didn't use my Facebook account to sign in, but created an account by email. Now I want to connect my existing Spotify account with my also existing Facebook account. But this doens't work. When I try to conn...

discretmode
Newbie
When I first created my Spotify account, I didn't use my Facebook account to sign in, but created an account by email. Now I want to connect my existing Spotify account with my also existing Facebook...
2015-03-02 1:12:35 PM
2018-03-19 8:15:18 PM
lorblet
Casual Listener
1666 Views
5 replies
2 likes
Account
Other

1666 Views
5 replies
2 likes

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