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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

84993 Views

9 replies

2 likes

Account
Login
  • 84993 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

662338 Views

13 replies

4 likes

Account
  • 662338 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

744554 Views

18 replies

29 likes

  • 744554 Views
  • 18 replies
  • 29 likes

Superuser Contribution I put in the correct username and password to login, it doesn't let me logi

If I go onto my laptop and try to login to that, I use the correct username and the correct password but it still says "incorrect username or password" I've tried using my email too and it doesn't work. Please help

Visitor

If I go onto my laptop and try to login to that, I use the correct username and the correct password but it still says "incorrect username or password" I've tried using my email too and it doesn't ...

Deun

Newbie

853 Views

2 replies

0 likes

  • 853 Views
  • 2 replies
  • 0 likes

Delete an account from a turned I need you to deactivate one of myoff phone

I had a Spotify account on my old phone. It was premium. My phone was turned off and I can't get to my account. It keeps sending the password reset to my old phone! I need that old account deleted. I have a new phone and already signed up for a new a...

Visitor

I had a Spotify account on my old phone. It was premium. My phone was turned off and I can't get to my account. It keeps sending the password reset to my old phone! I need that old account delete...

ribezaz

Spotify Star

472 Views

1 replies

1 likes

  • 472 Views
  • 1 replies
  • 1 likes

I cant change settings when connected to speakers.

I cant change any of the settings when i connect. It also resrts everything so i cant put on sleep timer.

Visitor

I cant change any of the settings when i connect. It also resrts everything so i cant put on sleep timer.

Luan

Spotify Star

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

morcheeba crimson is blocked

Hi! Why Morcheeba Crimson song is blocked for me?

Visitor

Hi! Why Morcheeba Crimson song is blocked for me?

ribezaz

Spotify Star

284 Views

1 replies

1 likes

  • 284 Views
  • 1 replies
  • 1 likes

Unintentional change of email address

This morning I received an email telling me that my email had been changed.PlanFreeCountryItalyDeviceSamsung Galaxy A34 5GOperating SystemAndroid 14My Question or IssueI have never changed my email address. I don't know who could have done it.**bleep...

Visitor

This morning I received an email telling me that my email had been changed. Plan Free Country Italy Device Samsung Galaxy A34 5G Operating System Android 14 My Question or Issue I have neve...

djankuaza

Newbie

403 Views

2 replies

0 likes

Account
Security
  • 403 Views
  • 2 replies
  • 0 likes

Superuser Contribution Configuración

Cambié mi configuración a que mi perfil no se vea público y ahora no puedo volver a hacer lo mismo para que esta vez sea público PlanPremiumCountryCDMXDeviceiPhone 13Operating SystemiOS 17

Casual Listener

Cambié mi configuración a que mi perfil no se vea público y ahora no puedo volver a hacer lo mismo para que esta vez sea público  Plan Premium Country CDMX Device iPhone 13 Operating Syst...

MihailY

Moderator

400 Views

3 replies

0 likes

Account
  • 400 Views
  • 3 replies
  • 0 likes

Superuser Contribution Problemas de pago

Realice el pago por una plataforma y no fue el monto total y no tengo plan premium ni el dinero

Visitor

Realice el pago por una plataforma y no fue el monto total y no tengo plan premium ni el dinero

Vasil

Moderator

262 Views

1 replies

0 likes

  • 262 Views
  • 1 replies
  • 0 likes

Join account bécasse death membre

My husband past away and I wait to save his playlist and add them to my account

Visitor

My husband past away and I wait to save his playlist and add them to my account

Danielski

Casual Listener

219 Views

1 replies

0 likes

  • 219 Views
  • 1 replies
  • 0 likes

I want my artist account and personal account to be the same.

I am an artist and have uploaded my music over the years through DistroKid. I also have a personal Spotify account that I use and love. I was wondering if I could somehow merge my personal and artist accounts

Visitor

I am an artist and have uploaded my music over the years through DistroKid. I also have a personal Spotify account that I use and love. I was wondering if I could somehow merge my personal and artist...

Maxim

Spotify Star

334 Views

1 replies

0 likes

  • 334 Views
  • 1 replies
  • 0 likes

Superuser Contribution Devices on offline mode

If i log out of all devices on my spotify will it log out the people that are on offline mode too?

Visitor

If i log out of all devices on my spotify will it log out the people that are on offline mode too? 

Vasil

Moderator

437 Views

1 replies

0 likes

Security
  • 437 Views
  • 1 replies
  • 0 likes

How do you transfer listening data to a new account?

Got kicked off a family plan without wanting and now I have to wait 6 months in order to join another plan. I don’t want to lose my listening history or my playlists, but I can’t use Spotify if I don’t have premium. Sorry, I am unsure what category t...

Casual Listener

Got kicked off a family plan without wanting and now I have to wait 6 months in order to join another plan. I don’t want to lose my listening history or my playlists, but I can’t use Spotify if I don...

Maxim

Spotify Star

1040 Views

2 replies

0 likes

  • 1040 Views
  • 2 replies
  • 0 likes

Superuser Contribution How can i link spotify account to Apple login?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have try "link with Apple" in "Available login methods"when logged in to my account but th...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

MihailY

Moderator

593 Views

1 replies

0 likes

Login
  • 593 Views
  • 1 replies
  • 0 likes

Superuser Contribution others can't find my spotify account

My Question or Issue asked my brother to follow me on spotify but when he clicks on my profile, it says unable to load.i sent him playlists off of my profile, they give the prompt unable to load as well or say it’s private or removed — which it’s not...

Visitor

My Question or Issue     asked my brother to follow me on spotify but when he clicks on my profile, it says unable to load. i sent him playlists off of my profile, they give the prom...

Yordan

Moderator

373 Views

1 replies

0 likes

Account
  • 373 Views
  • 1 replies
  • 0 likes

Amazon gift card

Where is the pin on an Amazon Gift card. The email says on the back but there is no back on an email. I have tried the number underneath which doesn’t work

Visitor

Where is the pin on an Amazon Gift card. The email says on the back but there is no back on an email. I have tried the number underneath which doesn’t work

Maxim

Spotify Star

885 Views

1 replies

0 likes

  • 885 Views
  • 1 replies
  • 0 likes

Superuser Contribution Have new phone and can't access duo plan

My son still has access to the duo plan but Spotify on my new handset does not recognize me

Visitor

My son still has access to the duo plan but Spotify on my new handset does not recognize me

Eni

Moderator

321 Views

1 replies

0 likes

  • 321 Views
  • 1 replies
  • 0 likes

Superuser Contribution log in

After replacing to a new iPhone. iOS app cant log in shows wrong user Name / Password

Visitor

After replacing to a new iPhone. iOS app cant log in shows wrong user Name / Password

Eni

Moderator

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify web tab glitch?

My Spotify web keeps saying I have "too many" tabs open when I really have 5 open, I have tried removing my browser history and resetting my computer but nothing would work, anybody else have any suggestions on what else I can do?

Regular

  My Spotify web keeps saying I have "too many" tabs open when I really have 5 open, I have tried removing my browser history and resetting my computer but nothing would work, anybody else have...

Yordan

Moderator

979 Views

7 replies

0 likes

Other
  • 979 Views
  • 7 replies
  • 0 likes