Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Dear Spotify, I got married last year and haven't been using my old account for a while. I decided to create a new one with up-to-date credentials. Than I connected the new account with Facebook. And I guess this is where it got messy. My user name i...
Today, 4 january 2018 as i was logging into my account i was surprised to find most of my songs deleted from my songs list and new ones were added- they seem to be tagalog songs. I am from Indonesia and someone from Manila hacked into my account. bef...
My account was hacked. Stupid enough the person unauthorized using my account, connected there facebook to my account. i was able to contact the person to let them know i would " report them to the local autority for hacking my account'' I dont think...
hi my account has been disabled and i would really like it back. please just give me a free subscription account so that i can get my account back.
Bonjour, J'ai été invité à compte famille et depuis deux jours j'essaye de finaliser mon inscription sans succes.A l'étape de l'opération "ConfirmationFélicitations ! Vous êtes sur le point de rejoindre le programme familial de XXX." apparait à chaqu...
I had to cancel my premium subscription due to money issues and it has been taken out of my account on the 21st Dec. I am happy to nt get this refunded but I am still not able to login to my premium account therefore not getting the premium service I...
Als ik wil inloggen op de app op mij. iPhone zegt hij dat ik al een account heb. Ook via Facebook lukt het niet. Via de spotify website kan ik wel inloggen en bij mijn gegevens. Wie weet hoe ik dit kan oplossen?
Hi, I joined spotify when I lived in Germany but have since moved home to Ireland. I am trying to join the premium family subscription but I can't seem to change my country to Ireland? When I go to my account details and click edit, the "country" dro...
I am unable to reconnect my wife and daughter to my familiy account. They missed to answer a spotify email in time and whenever I send them an invitation now they fail to connect and get the message "oops, something went wrong.." instead.My eldest da...
I have a Danish account and wanted to change it to Dutch as I am living in NL and want to use a Dutch payment method instead. When I go to edit account details the country drop down is not clickable. It also seems like I have to change the country to...
Hello, I have a premium account.I am trying to change my country because I am living in Belgium.I created my account with facebook. I am in Belgium in Facebook. But I am still in France in Spotify. So, I am unable to change my credit card, and I am n...
Having searched before posting this seems like a common problem but I still need help. I recently moved to the UK from Canada. I have a premium account and following the change country instructions does not work. When I enter my UK payment details it...
Good morning, I would like to join Premium for family done by my husbund but the system can't accepct the invitation.I think I have two spotify free accouts and I don't remember the passwords. Is it possible to delate them and do a new one?
Is this possible? If so, how do I do it? Thanks. *note: I want to change my username, but it seems like this is the only option
HelloI dont have a spotify account, but every month you charge my card. What shall I do to stop it. The bank says I have to cancel my card if you cant help me. I can not log into a spotify account I dont have. Can you find out what account is using m...
Hi, i downloaded Spotify when I was in Tokyo, But I was really stationed in Manila. How can I edit my account?
username: uokxsm09qeg0p8l4f0wp27girthe account above is using an unauthorized credit card. Please delete credit card information on that account.
I can't get into my Spotify account. I have an Android Galaxy note 5. When I tap the "log in with Facebook" button, the loading circle spins and almost logs in, and then a text box appears at the bottom of the screen saying "username or password is i...
Okay so my spotify logged out. I went to log back in on the computer and it logged in but it did not have any of my playlists or spotify premium and it looked like a whole differetn account but it had the same picture. I then looked for my account by...