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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1078106 Views
  • 118 replies
  • 104 likes
  • Account
  • 1078106 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49572 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49572 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1145820 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1145820 Views
  • 4840 replies
  • 118 likes

Solved!! I signed up for google nest and my login info got messed up

Yesterday I signed up for the free google nest mini but couple hours later Spotify completely logged me out from all devices and when I try to log back in it says my email isn’t linked to a Spotify account. I tried logging in with my username (hun123...

  • Casual Listener
  •  Yesterday I signed up for the free google nest mini but couple hours later Spotify completely logged me out from all devices and when I try to log back in it says my email isn’t linked to a Spo...
  • H123baeck
  • Casual Listener
  • 1548 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 1548 Views
  • 4 replies
  • 0 likes

Set my friend up with a login so they don't stuff up my configurations

Hi everyone.I have a premium account which my friend logs into sometimes. His taste in music is different to mine and it's affecting my configurations. I'm considering upgrading to a dual. Will the music he listens to still affect my discover weekly ...

  • Newbie
  • Hi everyone. I have a premium account which my friend logs into sometimes.  His taste in music is different to mine and it's affecting my configurations.  I'm considering upgrading to a du...
  • TreyAnastasio
  • Spotify Star
  • 171 Views
  • 1 replies
  • 0 likes
  • Account
  • 171 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't Login(you are offline),saw all similar post,but useless

I can't log in to my Spotify app. The prompt message always says "You are currently set to offline", but I'm connected to the internet. After a while it just asks if I "need help logging in?" but it refers me to change my password. I've changed my pa...

  • Visitor
  • I can't log in to my Spotify app. The prompt message always says "You are currently set to offline", but I'm connected to the internet.   After a while it just asks if I "need help logging in?...
  • Elena
  • Moderator
  • 244 Views
  • 1 replies
  • 1 likes
  • Account
    Free
    Login
  • 244 Views
  • 1 replies
  • 1 likes

Link Spotify to google error

hi all, I'm trying to claim my google assistant, I’m trying to link my Spotify and google accounts but keep get the below page. It’s a personal account both Spotify and email so don’t have an administrator to contact! thanks jon  None of the below in...

FF1E0BA8-B1C4-43F7-B302-8550DFB01019.png
  • Casual Listener
  • hi all,   I'm trying to claim my google assistant, I’m trying to link my Spotify and google accounts but keep get the below page. It’s a personal account both Spotify and email so don’t have ...
  • Luan
  • Spotify Star
  • 565 Views
  • 3 replies
  • 0 likes
  • Free
    Security
    Unlimited
  • 565 Views
  • 3 replies
  • 0 likes

Kicked out of account. Password reset won't work.

CountryUSDevice(Desktop Computer, Google Pixel 3a)Operating System(Android 10, Windows 10) My Question or IssueHi! I contacted the support email earlier with a question and I got nothing but an automated response and got no response on twitter either...

  • Visitor
  • Country US Device (Desktop Computer, Google Pixel 3a) Operating System (Android 10, Windows 10)   My Question or Issue Hi! I contacted the support email earlier with a question and I go...
  • GrifGrif
  • Songwriter
  • 342 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 342 Views
  • 1 replies
  • 0 likes

Email associated with my account no longer active

PlanPremium Operating System(iOS 10 My Question or IssueHi there - I set up my premium Spotify account a few years back with an email address that is no longer active. There is no way I can access that email. And... I've forgotten my password. (I kno...

  • Visitor
  • Plan Premium   Operating System (iOS 10   My Question or Issue Hi there - I set up my premium Spotify account a few years back with an email address that is no longer active. There i...
  • GrifGrif
  • Songwriter
  • 169 Views
  • 1 replies
  • 0 likes
  • Account
  • 169 Views
  • 1 replies
  • 0 likes

can't login into my acc

hey folks i have a problem since two days i can't login into my premium account again. i accidentally logout myself and now i can't login again. it says to me i would have a wrong password and if i try via email it says that the link would be expired...

  • Casual Listener
  • hey folks i have a problem   since two days i can't login into my premium account again. i accidentally logout myself and now i can't login again. it says to me i would have a wrong password a...
  • GrifGrif
  • Songwriter
  • 177 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 177 Views
  • 3 replies
  • 0 likes

Deleted

Over the years, I have ended up with two Spotify accounts. I was having trouble with the older of the two I think because it was connected to Facebook. I disconnected it as far as I know, but was unable to edit my profile, change password, etc, plus ...

  • Not applicable
  • Over the years, I have ended up with two Spotify accounts. I was having trouble with the older of the two I think because it was connected to Facebook. I disconnected it as far as I know, but was una...
  • GrifGrif
  • Songwriter
  • 177 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 177 Views
  • 1 replies
  • 0 likes

Account Hacked!

Hi, my account: jones0114, which is a premium acc has been hacked. So I can't log in because it says wrong password. This only started happening today, I think. I can't reset my password because I don't get a reset password email from Spotify, so I t...

  • Visitor
  • Hi, my account: jones0114, which is a premium acc has been hacked. So I can't log in because it says wrong password. This only started happening today, I think. I can't reset my password because I do...
  • Billy-J
  • Spotify Star
  • 163 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 163 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Podcasts] Podcasts don’t show up in the search.

PlanPremiumCountryUkraineDevice(iPhone XOperating SystemiOS 13.6.1 My Question or IssueI can’t find podcasts. I am searching JRE, but it does not show up. There is no Podcast section in Search / Browse allIt is a big frustration to me, cause I joined...

  • Newbie
  •   Plan Premium Country Ukraine Device (iPhone X Operating System iOS 13.6.1   My Question or Issue I can’t find podcasts. I am searching JRE, but it does not show up. There is no...
  • fock_s-potty_fi
  • Visitor
  • 723 Views
  • 2 replies
  • 1 likes
  • Account
    Other
  • 723 Views
  • 2 replies
  • 1 likes

Please just add 2fa already

PlanFreeCountry(Indonesia)Device(Pc, Android)Operating System(Android Marshmellow, Windows 10) My Question or IssueIts been 2 months my account keep on getting compromise... I already change everything pass, email, revoking 3rd party app, logged off ...

  • Newbie
  • Plan Free Country (Indonesia) Device (Pc, Android) Operating System (Android Marshmellow, Windows 10)   My Question or Issue Its been 2 months my account keep on getting compromise... ...
  • Billy-J
  • Spotify Star
  • 168 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 168 Views
  • 1 replies
  • 0 likes

how to stop others that use the same network that i use from using my spotify account

PremiumCountrysaudi arabiaDevicedesktop, Operating System( Windows 10) My Question or Issuehi, i use spotify on my desktop pc and i notice that there are couple of devices who are using my account which i didn't log into and im guessing that its beca...

  • Newbie
  •   Premium Country saudi arabia Device desktop,  Operating System ( Windows 10)   My Question or Issue hi, i use spotify on my desktop pc and i notice that there are couple of...
  • Robert_W
  • Community Legend
  • 295 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 295 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't make an account

PlanFreeCountryUSA Operating System(Android, Windows 10) My Question or IssueHello I wanna make a new spotify account for my sister but every time I enter the email a loading circle keeps loading for hours (Moblie) and when I tried on PC a message sa...

  • Newbie
  • Plan Free Country USA   Operating System (Android, Windows 10)   My Question or Issue Hello I wanna make a new spotify account for my sister but every time I enter the email a load...
  • Elena
  • Moderator
  • 200 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 200 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can not load podcasts page

Podcasts page won't load at all. Tried clean reinstall (removed caches, data, uninstalled, didn't find com.spotify.music in Storage/Android/Data, turned off for a while and turned on, installed)- didn't help. Using Redmi Note 8 Pro (MIUI Global 12.01...

  • Newbie
  • Podcasts page won't load at all. Tried clean reinstall (removed caches, data, uninstalled, didn't find com.spotify.music in Storage/Android/Data, turned off for a while and turned on, installed)- did...
  • Xenia
  • Moderator
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Albums on Seperate Artist Pages

I have an artist account but both of my releases are split between two pages. How do I fix that?

  • Newbie
  • I have an artist account but both of my releases are split between two pages. How do I fix that?
  • TreyAnastasio
  • Spotify Star
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changing my e-mail. "That email is already taken" error appears.

Hello fellow Spotify fans. I am having an issue with changing my Spotify e-mail address to my latest and most recent email so I can claim my Google Nest Mini. I had my main Spotify account (of which I pay for premium) set up with my old e-mail addres...

  • Casual Listener
  • Hello fellow Spotify fans.   I am having an issue with changing my Spotify e-mail address to my latest and most recent email so I can claim my Google Nest Mini.    I had my main Sp...
  • RichKid
  • Newbie
  • 716 Views
  • 2 replies
  • 0 likes
  • 716 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify always plays the same song when I tell google to play music.

PlanPremiumCountryCanadaDeviceGoogle Pixel 3 & Google home miniOperating SystemAndroidMy Question or IssueHi, for the past 2 months whenever I say "Hey Google, play music on My TV" Spotify always plays the same song. It used to just pick up whatever ...

  • Newbie
  • Plan Premium Country Canada Device Google Pixel 3 & Google home mini Operating System Android My Question or Issue Hi, for the past 2 months whenever I say "Hey Google, play music on My ...
  • CarlosE
  • Moderator
  • 896 Views
  • 7 replies
  • 3 likes
  • 896 Views
  • 7 replies
  • 3 likes

Cannot Edit Profile

PlanPremiumCountryUKDeviceiPhone Xs, IPad My Question or IssueHi there i created my account through linking it with facebook however when i log into the Spotify browser is wont let me edit any of my profile details. I’m wanting to update my username ...

  • Visitor
  • Plan Premium Country UK Device iPhone Xs, IPad    My Question or Issue Hi there i created my account through linking it with facebook however when i log into the Spotify browser is ...
  • Billy-J
  • Spotify Star
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

Did not sign up for Premium - who has been paying for my account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuegot email about issue unable to charge credit card - thought it was phishing email - logged i...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue got ema...
  • Billy-J
  • Spotify Star
  • 165 Views
  • 1 replies
  • 0 likes
  • Account
  • 165 Views
  • 1 replies
  • 0 likes

Solved!! Cannot upgrade to Family plan

PlanPremiumCountrySouth AfricaDeviceAllOperating SystemN/A My Question or IssueI have a Premium account. I tried to upgrade to a Family account. When I do I get the error "Unable to change plans. This could be because you're not eligible for this pla...

  • Newbie
  • Plan Premium Country South Africa Device All Operating System N/A   My Question or Issue I have a Premium account. I tried to upgrade to a Family account. When I do I get the error " U...
  • Subhadeep
  • Music Fan
  • 470 Views
  • 1 replies
  • 0 likes
  • 470 Views
  • 1 replies
  • 0 likes