Get help with logging in, passwords, and account settings.
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...
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Yesterday I signed up for the free google nest mini but couple hours later Spotify completely logged me out from all devices and when I try to log back in it says my email isn’t linked to a Spotify account. I tried logging in with my username (hun123...
Hi everyone.I have a premium account which my friend logs into sometimes. His taste in music is different to mine and it's affecting my configurations. I'm considering upgrading to a dual. Will the music he listens to still affect my discover weekly ...
I can't log in to my Spotify app. The prompt message always says "You are currently set to offline", but I'm connected to the internet. After a while it just asks if I "need help logging in?" but it refers me to change my password. I've changed my pa...
hi all, I'm trying to claim my google assistant, I’m trying to link my Spotify and google accounts but keep get the below page. It’s a personal account both Spotify and email so don’t have an administrator to contact! thanks jon None of the below in...
CountryUSDevice(Desktop Computer, Google Pixel 3a)Operating System(Android 10, Windows 10) My Question or IssueHi! I contacted the support email earlier with a question and I got nothing but an automated response and got no response on twitter either...
PlanPremium Operating System(iOS 10 My Question or IssueHi there - I set up my premium Spotify account a few years back with an email address that is no longer active. There is no way I can access that email. And... I've forgotten my password. (I kno...
hey folks i have a problem since two days i can't login into my premium account again. i accidentally logout myself and now i can't login again. it says to me i would have a wrong password and if i try via email it says that the link would be expired...
Over the years, I have ended up with two Spotify accounts. I was having trouble with the older of the two I think because it was connected to Facebook. I disconnected it as far as I know, but was unable to edit my profile, change password, etc, plus ...
Hi, my account: jones0114, which is a premium acc has been hacked. So I can't log in because it says wrong password. This only started happening today, I think. I can't reset my password because I don't get a reset password email from Spotify, so I t...
PlanPremiumCountryUkraineDevice(iPhone XOperating SystemiOS 13.6.1 My Question or IssueI can’t find podcasts. I am searching JRE, but it does not show up. There is no Podcast section in Search / Browse allIt is a big frustration to me, cause I joined...
PlanFreeCountry(Indonesia)Device(Pc, Android)Operating System(Android Marshmellow, Windows 10) My Question or IssueIts been 2 months my account keep on getting compromise... I already change everything pass, email, revoking 3rd party app, logged off ...
PremiumCountrysaudi arabiaDevicedesktop, Operating System( Windows 10) My Question or Issuehi, i use spotify on my desktop pc and i notice that there are couple of devices who are using my account which i didn't log into and im guessing that its beca...
PlanFreeCountryUSA Operating System(Android, Windows 10) My Question or IssueHello I wanna make a new spotify account for my sister but every time I enter the email a loading circle keeps loading for hours (Moblie) and when I tried on PC a message sa...
Podcasts page won't load at all. Tried clean reinstall (removed caches, data, uninstalled, didn't find com.spotify.music in Storage/Android/Data, turned off for a while and turned on, installed)- didn't help. Using Redmi Note 8 Pro (MIUI Global 12.01...
I have an artist account but both of my releases are split between two pages. How do I fix that?
Hello fellow Spotify fans. I am having an issue with changing my Spotify e-mail address to my latest and most recent email so I can claim my Google Nest Mini. I had my main Spotify account (of which I pay for premium) set up with my old e-mail addres...
PlanPremiumCountryCanadaDeviceGoogle Pixel 3 & Google home miniOperating SystemAndroidMy Question or IssueHi, for the past 2 months whenever I say "Hey Google, play music on My TV" Spotify always plays the same song. It used to just pick up whatever ...
PlanPremiumCountryUKDeviceiPhone Xs, IPad My Question or IssueHi there i created my account through linking it with facebook however when i log into the Spotify browser is wont let me edit any of my profile details. I’m wanting to update my username ...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuegot email about issue unable to charge credit card - thought it was phishing email - logged i...
PlanPremiumCountrySouth AfricaDeviceAllOperating SystemN/A My Question or IssueI have a Premium account. I tried to upgrade to a Family account. When I do I get the error "Unable to change plans. This could be because you're not eligible for this pla...