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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4033 Views
  • 0 replies
  • 9 likes
  • Security
  • 4033 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 462121 Views
  • 974 replies
  • 110 likes
  • Account
  • 462121 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204496 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204496 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112499 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112499 Views
  • 72 replies
  • 12 likes

Songs won't play Offline - Premium Subscription

Hi, I have been having this problem for a while now, although I have a Premium Subscription, some songs that I have added to my music / playlist will not be available to play offline. This would be okay if it was just a few but it can be up to 30 out...

  • Casual Listener
  • Hi,  I have been having this problem for a while now, although I have a Premium Subscription, some songs that I have added to my music / playlist will not be available to play offline. This w...
  • Ashleelowe1
  • Newbie
  • 104759 Views
  • 37 replies
  • 39 likes
  • 104759 Views
  • 37 replies
  • 39 likes

Superuser Contribution payment problem

hi!i can not use my credit card that i've used for spotify for a year. i contacted my bank, there is no problem with my card also i use this card for another online applications. i'm trying for 4-5 days but nothing is changed. do you guess what the p...

  • Casual Listener
  • hi! i can not use my credit card that i've used for spotify for a year. i contacted my bank, there is no problem with my card also i use this card for another online applications. i'm trying for 4-5...
  • inismonas
  • Casual Listener
  • 675 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 675 Views
  • 2 replies
  • 0 likes

Non Profit Account

Just wondering if there was someone at spotify I can email about getting the non profit account approved. I submitted one in October and then just submitted another one. I haven't heard back from the one in October so I am worried this isn't even wor...

  • Casual Listener
  • Just wondering if there was someone at spotify I can email about getting the non profit account approved.  I submitted one in October and then just submitted another one.  I haven...
  • Ssssdance
  • Newbie
  • 2821 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 2821 Views
  • 3 replies
  • 0 likes

Solved!! Spotify won't let me log in

It's nothing to do with firewall, simply when the little box comes up and tells me to log in I enter my facebook username and facebook password and it says they are incorrect. I have tried numerous other combinations of what it could be. I then follo...

  • Casual Listener
  • It's nothing to do with firewall, simply when the little box comes up and tells me to log in I enter my facebook username and facebook password and it says they are incorrect. I have tried numerous o...
  • Blandaxt
  • Casual Listener
  • 96586 Views
  • 45 replies
  • 4 likes
  • 96586 Views
  • 45 replies
  • 4 likes

Solved!! My Spotify for artists account

Hey guys. I've just released two songs today on Spotify and for some hours ago I was trying to get my Spotify for artists account 'verified' so taht I can edit my Spotify profile. How long should I wait to be 'verified'. Thanks!

  • Casual Listener
  • Hey guys. I've just released two songs today on Spotify and for some hours ago I was trying to get my Spotify for artists account 'verified' so taht I can edit my Spotify profile. How long should I w...
  • Flow_Music
  • Casual Listener
  • 661 Views
  • 2 replies
  • 0 likes
  • 661 Views
  • 2 replies
  • 0 likes

Superuser Contribution Such a horrible service!!! still not able to login with mobile!

Seriously guyz?It's more than a week that i cannot login with my mobile phone,lots of people having the same issue, but no fix????are you kiddin? such a worst horrible premium service!!!

  • Casual Listener
  • Seriously guyz? It's more than a week that i cannot login with my mobile phone, lots of people having the same issue, but no fix???? are you kiddin?  such a worst horrible premium service!!!
  • user-removed
  • Not applicable
  • 362 Views
  • 1 replies
  • 0 likes
  • Login
  • 362 Views
  • 1 replies
  • 0 likes

Spotify thinks I live in the wrong country

Hi, I made my Spotify account while on a holiday in France. When I came back to Australia, I couldn’t log in because it said I couldn’t use my account for more than 14 days abroad. How can I fix this?

  • Newbie
  • Hi, I made my Spotify account while on a holiday in France. When I came back to Australia, I couldn’t log in because it said I couldn’t use my account for more than 14 days abroad. How can I fix this...
  • AlexPop28
  • Regular
  • 504 Views
  • 4 replies
  • 0 likes
  • 504 Views
  • 4 replies
  • 0 likes

Superuser Contribution Unable to change country

I followed this:https://support.spotify.com/us/account_payment_help/account_basics/how-can-i-change-my-country-setting/There's nothing in the dropdown list, only USA This is what I set when I signed up a long time ago, but I live in another country.P...

  • Casual Listener
  • I followed this: https://support.spotify.com/us/account_payment_help/account_basics/how-can-i-change-my-country-setting/ There's nothing in the dropdown list, only USA  This is what I set whe...
  • AlexPop28
  • Regular
  • 1263 Views
  • 14 replies
  • 0 likes
  • Account
  • 1263 Views
  • 14 replies
  • 0 likes

Superuser Contribution Want to delete Facebook Created Account

Hi, i have two accounts. One Created via Facebook, the other one Created separately (this is the account i usually use). I recently bought premium for this second account and i wanted to link it to my Facebook but.. I can't, cause with Facebook i alr...

  • Newbie
  • Hi, i have two accounts. One Created via Facebook, the other one Created separately (this is the account i usually use). I recently bought premium for this second account and i wanted to link it to m...
  • user-removed
  • Not applicable
  • 385 Views
  • 1 replies
  • 0 likes
  • 385 Views
  • 1 replies
  • 0 likes

Superuser Contribution Email account no longer active

Every now and then Spotify tells me they have trouble reaching me, and asks to check if my email account is correct. Well, it is not, as I haven't had that account for the past 8 years. However, I can't change it to my current email address either. T...

  • Newbie
  • Every now and then Spotify tells me they have trouble reaching me, and asks to check if my email account is correct. Well, it is not, as I haven't had that account for the past 8 years. However, I ca...
  • Melody
  • Spotify
  • 1444 Views
  • 1 replies
  • 0 likes
  • Account
  • 1444 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: Subscribe Premium account in Viet Nam

I live in Vietnam but in my profile, country setting is US. I donot know why and cannot change it

  • Newbie
  • I live in Vietnam but in my profile, country setting is US. I donot know why and cannot change it
  • user-removed
  • Not applicable
  • 364 Views
  • 1 replies
  • 0 likes
  • 364 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to set spotify online?

Hi! Can i ask how to set online my spotify because it's says that "Spotify set offline" then i log out my spotify when i logged in again it says "please go online , your spotify set offline" how to fix this? I can log in anymore and my premium is not...

  • Newbie
  • Hi! Can i ask how to set online my spotify because it's says that "Spotify set offline" then i log out my spotify when i logged in again it says "please go online , your spotify set offline" how to f...
  • user-removed
  • Not applicable
  • 22215 Views
  • 1 replies
  • 2 likes
  • 22215 Views
  • 1 replies
  • 2 likes

Superuser Contribution Country

Hi When I created my account I clicked US in a mistake and I live in Israel but I cannot change to country.... I am in the trial of the 7 days And the read more as helping as saying try to refresh (NOT HELPING(

  • Casual Listener
  • Hi   When I created my account I clicked US in a mistake and I live in Israel but I cannot change to country.... I am in the trial of the 7 days   And the read more as helping as saying...
  • Amitkeren9
  • Casual Listener
  • 359 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 359 Views
  • 2 replies
  • 0 likes

Superuser Contribution Login

Hey,What should I do if I tried to login to Spotify and then appear to me "logging ini and again "login in"

  • Visitor
  • Hey, What should I do if I tried to login to Spotify and then appear to me "logging ini and again "login in"
  • Melody
  • Spotify
  • 358 Views
  • 1 replies
  • 0 likes
  • 358 Views
  • 1 replies
  • 0 likes

There is now only shuffle option for free users & I can only change songs 6 times an hour!!!! WTF!

The title said it all. I'm a long time spotify user. I have gotten many people into spotify. Now I pay for it, most of the time but coming up to Christmas it's not as easy. But I still manage to use it, which is why I like did spotify so much. But no...

  • Casual Listener
  • The title said it all. I'm a long time spotify user. I have gotten many people into spotify. Now I pay for it, most of the time but coming up to Christmas it's not as easy. But I still manage to use ...
  • Viking21211
  • Newbie
  • 41465 Views
  • 30 replies
  • 21 likes
  • 41465 Views
  • 30 replies
  • 21 likes

Artist Account opening not possible.

Hey there,i want to create an artist account, but i cant find my account in the "find yourself" bar. Neither can i create it, when i use the profile link manually, as described, when the first way doesnt work. So i cant create it at all. I ticketed t...

  • Casual Listener
  • Hey there, i want to create an artist account, but i cant find my account in the "find yourself" bar. Neither can i create it, when i use the profile link manually, as described, when the first wa...
  • ChicoreeMusic
  • Casual Listener
  • 437 Views
  • 2 replies
  • 0 likes
  • 437 Views
  • 2 replies
  • 0 likes

Changing free premium account (xs4all.nl) into family account - charging double

I have an internet provider that includes a Premium Spotify account (XS4All.nl). I would like to change that into a Family account (ofcourse I am willing to pay for the difference). According to Spotify I'd have to cancel my free Premium account and ...

  • Newbie
  • I have an internet provider that includes a Premium Spotify account (XS4All.nl). I would like to change that into a Family account (ofcourse I am willing to pay for the difference).   Accordin...
  • Netizen
  • Casual Listener
  • 2130 Views
  • 2 replies
  • 2 likes
  • 2130 Views
  • 2 replies
  • 2 likes

Solved!! Upgrade from Premium to Family at XS4ALL (external provider)

I would like to upgrade my premium account that comes with my internet connection at the provider Xs4ll.I would like to pay the difference betwee Premium and Family and upgrade it.XS4all says I have ask spotify how I have to do it. How?

  • Casual Listener
  • I would like to upgrade my premium account that comes with my internet connection at the provider Xs4ll. I would like to pay the difference betwee Premium and Family and upgrade it. XS4all says I h...
  • Netizen
  • Casual Listener
  • 7039 Views
  • 9 replies
  • 5 likes
  • 7039 Views
  • 9 replies
  • 5 likes

Can't enter my spotify account, and Facebook seems to have created a new one.

Yesterday my spotifyaccount informed me that i needed to sign in, even though I'm usually automatically signed in. I couldn't get my password right, so I tried to sign in through Facebook. (first time, the account is 8years or so). Instead it created...

  • Visitor
  • Yesterday my spotifyaccount informed me that i needed to sign in, even though I'm usually automatically signed in. I couldn't get my password right, so I tried to sign in through Facebook. (first tim...
  • user-removed
  • Not applicable
  • 393 Views
  • 1 replies
  • 0 likes
  • 393 Views
  • 1 replies
  • 0 likes

I beleive i have been hacked and all my playlists got deleted and replaced..

Hello! When I logged in to spotify this saturday, all of my playlists where erased, and replaced with 5 new spanish playlists..I changed my password to a more difficult password right away, and logged out from all units.I was able to restore some of ...

  • Casual Listener
  • Hello!   When I logged in to spotify this saturday, all of my playlists where erased, and replaced with 5 new spanish playlists.. I changed my password to a more difficult password right away...
  • HilmarIngi
  • Newbie
  • 318 Views
  • 3 replies
  • 0 likes
  • Account
    Security
  • 318 Views
  • 3 replies
  • 0 likes